Amazon Policeware: Is the Online Bookseller a Corporate Nation State with Policeware?

October 12, 2020

Who knows if the statements in “Leaked: Confidential Amazon Memo Reveals New Software to Track Unions.” Would a company create policeware to spy on employees? Possibly, but DarkCyber thinks that Amazon’s policeware is simply being repurposed. The Bezos bulldozer is a digital nation state, and some governance methods embrace data gathering, analytics, and predictive outputs. The idea is to be in front of trends, actions, and groups. Nothing new about this.

The write up, however, revels in the “confidential” document and places it in a zippy socio-political context. DarkCyber noted this passage:

The new tool would also track other non-union threats to the company, like crime and weather.

The operative word is “new.” In our analysis of Amazon’s policeware and intelware innovations, the “new” mischaracterizes products, services, partnerships, and features under development for more than a decade. My Amazon policeware lectures for the 2020 National Cyber Crime Conference plus some other presentations for LE and intel professionals have walked through some of the capabilities of the AWS policeware platform. (Want to know more? Write benkent2020 at yahoo dot com. Options and prices will be provided to qualified inquirers.)

The write up reports:

The new technology system — called the geoSPatial Operating Console, or SPOC — would help the company analyze and visualize at least around 40 different data sets, the memo says. Among them are many related to unions, including “Whole Foods Market Activism/Unionization Efforts,” “union grant money flow patterns,” “and “Presence of Local Union Chapters and Alt Labor Groups.” Additionally, one of the potential use cases for the tool is described in the memo as “The Union Relationship Map,” though no other details are provided.

Snappy name but the plumbing is in operation. Here’s a test question for the intrepid “real” journalists bandying the word “new” hither and yon. “What cloud service provides the back end, content processing, and other analytic features for GeoSpark Analytics?” You have one minute to write your answer in your blue book.

And where, pray tell, is the source document?

Interesting but the Amazon policeware and intelware platform is overlooked. Why? One does not know what one does not know I presume.

Stephen E Arnold, October 12, 2020

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