Text Analytics: Are These Really the Companies to Watch in the Next 12 Weeks?

October 16, 2020

DarkCyber spotted “Top 10 Text Analytics Companies to Watch in 2020.” Let’s take a quick look at some basic details about each firm:

Alkymi, founded in 2017, makes an email indexing system. The system, according to the company’s Web site, “understands documents using deep learning and visual analysis paired with your human in-the-loop expertise.” Interesting but text analytics appears to be a component of a much larger system. What’s interesting is that the business relies in some degree upon Amazon Web Services. The company’s Web site is https://alkymi.io/.

Aylien Ltd., based in Ireland, appears to be a company with text analysis technology. However, the company’s system is used to create intelligence reports for analysts; for example, government intelligence officers, business analysts, and media outlets. Founded in 2010, the company’s Web site is https://aylien.com.

Hewlett Packard Enterprise. The inclusion of HPE was a bit of a surprise. This outfit once owned the Autonomy technology, but divested itself of the software and services. To replace Autonomy, the company developed “Advanced Text Analysis” which appears to be an enterprise search centric system. The service is available as a Microsoft Azure function and offers 60 APIs (which seems particularly generous) “that deliver deep learning analytics on a wide range of data.” The company’s Web site is https://www.hpe.com/in/en/home.html. One product name jumped out: Ezmeral which maybe a made up word.

InData Labs lists data science, AI, AI driven mobile app development, computer vision, machine learning, data capture and optical character recognition, and big data solutions as its services. Its products include face recognition and natural language processing. Perhaps it is the NLP product which equates to text analytics? The firm’s Web site is https://indatalabs.com/ The company was founded in 2014 and operates from Belarus and has a San Francisco presence.

Kapiche, founded in 2016, focuses on “customer insights”. Customer feedback yields insight with “no set up, no manual coding, and results you can trust,” according to the company. The text analytics snaps into services like Survey Monkey and Google Forms, among others. Clients include Target and Toyota. The company is based in Australia with an office in Denver, Colorado. The firm’s Web site is https://www.kapiche.com. The firm offers applied text analytics.

Lexalytics, founded in 2003, was one of the first standalone text analytics vendors. The company’s system allows customers to “tell powerful stories from complex text data.” DarkCyber prefers to learn “stories” from the data, however. In the last 17 years, the company has not gone public nor been acquired. The firm’s Web site is https://www.lexalytics.com/.

MindGap. The MindGap identified in the article is in the business of providing “AI for business.” the company appears to be a mash up of artificial intelligence and “top tier strategy consulting:. That may be true, but we did not spot text analytics among the core competencies. The firm’s clients include Mail.ru, Gazprom, Yandex, and Huawei. The firm’s Web site is https://www.mindgap.dev/. The firm lists two employees on LinkedIn.

Primer has ingested about $60 million in venture funding since it was founded  in 2015. The company ingests text and outputs reports. The company was founded by the individual who set up Quid, another analytics company. Government and business analysts consume the outputs of the Primer system. The company’s Web site is https://primer.ai.

Semeon Analytics, now a unit of Datametrex, provides “custom language and sentiment ontology” services. Indexing and entity extraction, among other NLP modules, allows the system to deliver “insight analysis, rapid insights, and sentiment of the highest precision on the market today.” The Semeon Web site is still online at https://semeon.com.

ThoughtTrace appears to focus on analysis of text in contracts. The firm’s Web site says that its software can “find critical contract facts and opportunities.” Text analytics? Possibly, but the wording suggests search and retrieval. The company has a focus on oil and gas and other verticals. The firm’s Web site is https://www.thoughttrace.com/. (Note that the design of the Web site creates some challenges for a person looking for information.) The company, according to Crunchbase, was founded in 1999, and has three employees.

Three companies are what DarkCyber would consider text analytics firms: Aylien, Lexalytics, and Primer. The other firms mash up artificial intelligence, machine learning, and text analytics to deliver solutions which are essentially indexing and workflow tools.

Other observations include:

  1. The list is not a reliable place to locate flagship vendors; specifically, only three of the 10 companies cited in the article could be considered contenders in this sector.
  2. The text analytics capabilities and applications are scattered. A person looking for a system which is designed to handle email would have to examine the 10 listings and work from a single pointer, Alkymi.
  3. The selection of vendors confuses technical disciplines; for example, AI, machine learning, NLP, etc.

The list appears to have been generated in a short Zoom meeting, not via a rigorous selection and analysis process. Perhaps one of the vendors’ text analytics systems could have been used. Primer’s system comes to mind as one possibility. But that, of course, is work for a real journalist today.

Stephen E Arnold, October 16, 2020


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