The Artificial Intelligence Balloon: Leaking a Bit, Eh?
March 30, 2022
I noted “Enterprise AI Needs to Deliver Real Value As Adoption Slows.” I am not able to define “real value,” but let’s not quibble. The write up reports that a survey from a publisher / conference organizer / Silicon Valley luminary has identified what might be a leaking hyperbole balloon.
I noted:
The latest annual AI Adoption in the Enterprise survey from O’Reilly finds that over the last two years the number of organizations with AI applications in production has remained steady at 26 percent. However, many enterprises still lack AI governance. Among respondents with AI products in production, the number of those whose organizations have a governance plan in place to oversee how projects are created, measured, and observed (49 percent) is roughly the same as those that don’t (51 percent).
But AI is the next big thing. Innovation will soar. Employees will be wallowing in extra time to do “human things.” Money will flow.
These statements are indeed true for Amazon, Facebook, Google, and a handful of other outfits. But for Bob’s Trucking Company or small accounting firm in the Rust Belt, well, not so much it seems.
The reason may be nestled in this comment in the article:
For years, AI has been the focus of the technology world,” says Mike Loukides, vice president of content strategy at O’Reilly and the report’s author. “Now that the hype has died down, it’s time for AI to prove that it can deliver real value, whether that’s cost savings, increased productivity for businesses, or building applications that can generate real value to human lives. This will no doubt require practitioners to develop better ways to collaborate between AI systems and humans, and more sophisticated methods for training AI models that can get around the biases and stereotypes that plague human decision-making.”
What’s the fix? Remediation of algorithmic biases, a shift to NFT innovation, or online gambling?
Those are questions for the little people. The largely unregulated giants are happy to do the smart software thing. Big value is well understood by these firms’ management teams.
Stephen E Arnold, March 30, 2022
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