Teams Tracking: Are You Working at Triple Peak?

April 14, 2022

I installed a new version of Microsoft Office. I had to spend some time disabling the Microsoft Cloud, Outlook, and Teams, plus a number of other odds and ends. Who in my office uses Publisher? Sorry, not me. In fact, I knew only one client who used Publisher and that was years ago. We converted that lucky person to an easier to use and more stable product.

We have tried to participate in Teams meetings. Unfortunately the system crashes on my Mac Mini, my Intel workstation, and my AMD workstation. I know the problem is obviously the fault of Apple, Intel, and AMD, but it would be nice if the Teams software would allow me to participate in a meeting. The workaround in my office is to use Zoom. It plays nice with my machines, my mostly secure set up, and the clumsy finger of my 77 year old self.

I provide the context so that you will understand my reaction to “Microsoft Discovers Triple Peak Work Day for Its Remote Employees.” As you may know, Microsoft has been adding features to Teams since the pandemic lit a fire under what was once a software service reserved for financial meetings and some companies that wanted everyone no matter what to be in a digital face to face meeting. Those were super. I did some work for an early video conferencing player. I think it was called Databeam. Yep, perfect for kids who wanted to take a virtual class, not a presentation about the turbine problems at Lockheed Martin.

Microsoft’s featuritis has embraced surveillance. I won’t run down the tools available to an “administrator” with appropriate access to a Teams’ set up for a company. I want to highlight the fact that Microsoft shared with ExtremeTech some information I find fascinating; to wit:

… when employees were in the office, it found “knowledge workers” usually had two periods of peak productivity: before lunch and after lunch. However, with everyone working from home there’s now a third period: late at night, right before bedtime.

My workday has for years begun about 6 am. I chug along until lunch. I then chug along until dinner. Then I chug along until I go to sleep at 10 pm. I like to think that my peak times are from 6 am to 9 am, from 10 am to noon, from 1 30 pm to 3 pm, and from 330 to 6 pm. I have been working for more than 50 years, and I am happy to admit that I am an old fashioned Type A person. Obviously Microsoft does not have many people like me in its sample. The morning, as I recall from my Booz, Allen & Hamilton days, the productive in the morning crowd was a large cohort, thousands in fact. But not in the MSFT sample. These are lazy dogs its seems.

Let’s imagine your are a Type A manager. You have some employees who work from home or from a remote location like a client’s office in Transnistia which you may know as the Pridnestrovian Moldavian Republic. How do you know your remotes are working at their peak times? You monitor the wily creatures: Before lunch, after lunch, and before bed or maybe to a disco in downtown Tiraspol.

How does this finding connect with Teams? With everyone plugged in from morning to night, the Type A manager can look at meeting attendance, participation, side talks, and other detritus sucked up by Teams’ log files. Match up the work with the times. Check to see if there are three ringing bells for each employee. Bingo. Another HR metric to use to reward or marginalize a human personnel asset.

I will just use Zoom and forget about people who do not work when I do.

Stephen E Arnold, April 14, 2022

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