NCC April A Golden Oldie: YouTube Will Do Its Bestest

April 28, 2022

As tech companies receive continued pressure to contain misinformation on their platforms, MakeUseOf ponders, “Is YouTube Doing Enough to Tackle Misinformation?” The short answer—no. After all, removing content means removing ad revenue. Writer Aya Masango observes:

“Although YouTube has been working to tackle misinformation, the company realizes the importance of evolving to ensure that it stays ahead of those measures and that it continues to remain effective in that pursuit. And although that is the case, YouTube is still facing some challenges in tackling misinformation. In a YouTube blog post, the company’s Chief Product Officer, Neal Mohan, admitted that the platform is still struggling with thwarting misinformation before it goes viral, addressing cross-platform sharing of misinformation, and advancing misinformation efforts on a global scale. As noted by Mohan, ‘… As misinformation narratives emerge faster and spread more widely than ever, our approach needs to evolve to keep pace.’ This shows that YouTube is aware that it still has a long way to go in its efforts to tackle the spread of misinformation on its platform.”

Since Mohan is so interested in doing the right thing, Masango offers three suggestions for him and his company: First she advises partnering with independent fact checkers, pointing to an informative open letter from The International Fact-Checking Network. The company should also set up native teams in foreign lands, where YouTube’s misinformation management is especially weak, and bring local expertise to bear. Finally, the write-up calls for banning channels that persist in peddling misinformation. Since that would mean fewer adds sold, however, we suspect the company considers that obvious measure a last resort.

Cynthia Murrell, April 28, 2022

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