Search: The Moonshot for Alphabet Google YouTube Etc. May Be Off by Miles
September 6, 2023
Note: This essay is the work of a real and still-alive dinobaby. No smart software involved, just a dumb humanoid.
Google is now 25. Yep, a quarter century. If you want to read a revisionist history of the beloved firm, point your Chrome browser (yep, it is part of the alleged monopoly) at “Questions, Shrugs and What Comes Next: A Quarter Century of Change.” The cited article appears in the Google blog (does anyone remember Blogger or what about the Google blog search?). The idea is that Sundar Pichai logged into a Google workspace (yep, that’s the software system intended to deal Microsoft a mortal blow).
I just wanted to hire a normal clown. It was not possible. The clown search became a monster. Let’s have fun! Thanks, MidJourney, you old gradient descent entity.
What does Mr. Pichai write, allegedly without the assistance of other Googlers, advisors, and legal eagles?
One of this statements is:
Search is still at the core of our mission, and it’s still our biggest moonshot with so much more to do.
Okay, I want to stop there. I wanted to find a service in Louisville, Kentucky, that sends clowns to birthday parties. Pretty simple, right. I entered the query “Louisville Kentucky clowns birthday parties.” I expected to see a list of people or companies in the clown rental business. Wrong? I received this output from the “biggest moonshot” outfit:
The top hit was to The Bash, a service which lists clowns. That link pointed me to Bunny Bear Entertainment and Salem Sisters 502. No phone number, just a link to get a free quote. Okay, that looks good. Click on the link and what happens? A form appears and someone will contact me. Yeah, I wanted to talk to a person.
The second hit was to Phillips (presenting itself as kiddyskingdom.com) at a toll free number. Same deal. A referral service. No, I could not talk to a human in Louisville.
The third hit was to About Faces. Yep, another SEO-ized reseller of clown services. No phone number for me to call to talk to a real live clown.
Several observations:
- Google search (the moonshot) is not useful. It creates work; it does not provide what I wanted.
- Google’s business is selling ads which are funding Google Cloud ambitions to break out of the one-trick-pony pejorative aimed at the company by the Softie Steve Ballmer a long time ago.
- The blog post is a marketing pitch for Google’s smart software.
Net net: Vintage Google operating without regard to regulatory scrutiny, allegations that the company is a monopoly, or managing people in a way that is what I hoped the clown company would provide to me: Laughs.
A “healthy disregard for the impossible.” Sure. I trust Google. I believe the Google. But delivering on point search results. I don’t need a clown for that. I have one.
Stephen E Arnold, September 6, 2023