The Google Experience: Personnel Management and Being Fair

October 23, 2023

green-dino_thumbThis essay is the work of a dumb humanoid. No smart software required.

The Google has been busy explaining to those who are not Googley that it is nothing more than a simple online search engine. Heck, anyone can use another Web search system with just a click. Google is just delivering a service and doing good.

I believe this because I believe everything a big high-technology outfit says about the Internet. But there is one facet of this company I find fascinating; namely, it’s brilliant management of people or humanoids of a particular stripe.

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The Backstory

Google employees staged a walkout in 2018, demanding a safer and fairer workplace for women when information about sexual discrimination and pay discrepancies leaked. Google punished the walkout organizers and other employees, but they succeed in ending the forced arbitration policy that required employees to settle disputes privately. Wired’s article digs into the details: “This Exec Is Forcing Google Into Its First Trial over Sexist Pay Discrimination.”

Google’s first pay discrimination case will be argued in New York. Google cloud unit executive Ulku Rowe alleges she was hired at a lower salary than her male co-workers. When she complained, she claims Google denied her promotions and demoted her. Rowe’s case exposed Google’s executive underbelly.

The case is also a direct result of the walkout:

“The costs and uncertainty of a trial combined with a fear of airing dirty laundry cause companies to settle most pay discrimination lawsuits, says Alex Colvin, dean of Cornell University’s School of Industrial and Labor Relations. Last year, the US government outlawed forced arbitration in sexual harassment and sexual assault cases, but half of US employers still mandate it for other disputes. Rowe would not be scheduled to have her day in court if the walkout had not forced Google to end the practice. “I think that’s a good illustration of why there’s still a push to extend that law to other kinds of cases, including other kinds of gender discrimination,” Colvin says.”

The Outcome

Google Ordered to Pay $1 Million to Female Exec Who Sued over Gender Discrimination” reported:

A New York jury on Friday decided that Google did commit gender-based discrimination, and now owes Rowe a combined $1.15 million for punitive damages and the pain and suffering it caused. Rowe had 23 years of experience when she started at Google in 2017, and the lawsuit claims she was lowballed at hiring to place her at a level that paid significantly less than what men were being offered.

Observation

It appears that the Googley methods at the Google are neither understood nor appreciated by some people.

Whitney Grace, October 23, 2023

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