Banks and Security? Absolutely
April 28, 2025
The second-largest US bank has admitted it failed to recover documents lost to a recent data breach. The Daily Hodl reports, “Bank of America Discloses Data Breach After Customers’ Documents Disappear, Says Names, Addresses, Account Information and Social Security Numbers Affected.” Writer Mark Emem tells us:
“Bank of America says efforts to locate sensitive documents containing personal information on an undisclosed number of customers have failed. The North Carolina-based bank says it is unable to recover the documents, which were lost in transit and ‘resulted in the disclosure’ of personal information. [The bank’s notice states,] ‘According to our records, the information involved in this incident was related to your savings bonds and included your first and last name, address, phone number, Social Security number, and account number…We understand how upsetting this can be and sincerely apologize for this incident and any concerns or inconvenience it may cause. We are notifying you so we can work together to protect your personal and account information.’”
Banks are forthcoming and bad actors know there is money in them. It is no surprise Bank of America faces a challenge. The succinct write-up notes the bank’s pledge to notify affected customers of any suspicious activity on their accounts. It is also offering them a two-year membership to an identity theft protection service. We suggest any Bank of America customers go ahead and change their passwords as a precaution. Now. We will wait.
Cynthia Murrell, April 28, 2025
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