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Stalled SharePoint Deployments Do Not Deter Adoption

April 23, 2015

Despite SharePoint’s broad adoption, it suffers from a perceived lack of user commitment. So it becomes a paradox that it is one of the fastest growing software options ever, and shows no signs of slowing down. CMS Wire tells us more in their article, “Businesses Committed to SharePoint, Despite Stalled Deployments.”

The article begins:

“It is little surprise then, that in a recent AIIM survey of 422 organizations respondents described their SharePoint projects as stalled (26 percent) or just not meeting expectations (37 percent). Inadequate user training and a general lack of planning, investment and expertise were the main reason given for this malaise. And the recent talk about how Office365 and cloud fit in with SharePoint has further muddied the waters. And yet support for SharePoint remains strong.”

In recent news, Microsoft has pushed the general availability of SharePoint Server 2016 back. Combine these release delays with the local delays organizations face regarding customization, investment, and expertise, and most deployments face an uphill battle. For most users and managers, staying in touch with the latest news is essential. Stephen E. Arnold of offers an efficient newsfeed regarding all things search. His SharePoint feed is an efficient way to keep an eye on news, tips, tricks, and workarounds that impact all aspects of SharePoint use.

Emily Rae Aldridge, April 23, 2015

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Real Journalism: Be Proud of Professionalism

April 22, 2015

I read “Murdoch’s Circle: The News International Scandal.” graphic is interesting, but it is not the easiest way to get the information. Nevertheless, if you are a fan of “real” journalism, you may find the write up interesting. The yellow icon with the exclamation point means that the real journalism operators in the Murdoch circle have been charged with a legal hoop de do. The red icon with the big “G” in the center means the real journalist or employee of the Murdoch outfit has been found guilty. If you just want to see who has been arrested, the graphic is interactive. Inspiring, is it not? I am just a lowly blogger living in Harrod’s Creek. One reader of my content suggested I took a condescending tone to some younger professionals. No kidding? I thought I included some mocking honks too. No real journalist am I. Sniffle.

Stephen E Arnold, April 22, 2015

Microsoft Improves Search, Again, with Delve

April 20, 2015

The article titled Microsoft Beefs Up Office 365’s Delve, Aims To Complete Its Rollout By May on Computerworld discusses the improvements to the enterprise search and discovery app Delve. Delve was built for Office 365’s Office Graph machine learning engine, and helps create and analyze detailed data on users by linking to content through card icons. The article states,

“Based on what it learns about the user’s work, it determines which files, colleagues, documents and data are most relevant and important at any given point, and displays links to them in a graphically rich, card-based dashboard. Delve provides this assistance in real time, so that users can prioritize their work and find the information they need as they participate in whatever work projects and tasks they’re involved in.”

This means that Delve can figure that a user’s upcoming meeting will be about a particular topic with particular colleagues, and then collect information that is relevant in a timely manner for display in the dashboard. Microsoft is currently working to make Delve capable of analyzing email content within Exchange Online attachments. Yammer actions will also be performable in the near future from the Delve interface. It can also, of course, be used more traditionally as a search engine, but Microsoft has big plans for more dynamic and innovative capabilities.

Chelsea Kerwin, April 20, 2014

Stephen E Arnold, Publisher of CyberOSINT at

Google is Now My Maid

April 20, 2015

Google wants to make lives easier or so it claims.  In many ways the search engine giant has.  They have free email, Web storage, an office program suite, YouTube, open source code community, maps, TV, access to books, and did we mention they have a search engine?  Taking a queue from mobile phone voice activation services like Siri, Google wants to help people find local services.  BuzzFeed reports that “Google Wants To Send You A Plumber” and a contractor, maid, lawn services, roofer, and an HVAC technician.

“Sources close to the company told BuzzFeed News that Google plans to announce a new product aimed at connecting Google search users with local home-service providers — like plumbers and electricians — at an advertising conference later this spring. The product will be integrated into Google’s core search offering and is intended to capitalize on search intent, turning queries about home improvement tasks into engagement with home-service providers.”

Google has increased its accuracy with local search results, but they have decided to take it a step further with a new service.  Most of the search results for local services are littered with directed Google AdWord advertisements.  Google wants to act as an intermediary for people and home services providers.  Google would directly connect people with the home services providers and act as an unseen partner in the transaction.

It is unsure of how Google would directly connect the two parties, but it comes on the tails of another home services deal between Amazon and TaskRabbit.  The article points out how Google is the only company capable of rivaling Amazon in such an endeavor.  The bigger question is what will they do and how will they do it?  Maybe they will borrow ideas from Uber and Lyft.

Whitney Grace, April 20, 2015
Stephen E Arnold, Publisher of CyberOSINT at

New Age Fortune Teller Reveals the Secret Google in 2015

April 18, 2015

I enjoy pundits, poobahs, self appointed experts. I had a heck of a good time reading about what one wizards foretells as Google’s search results trajectory in 2015. Time to get in gear. It is almost May 2015.

To peer into the crystal ball with this youthful specialist, navigate to “How Google Search Results Will Evolve throughout 2015.” I assume the author will be the big winner at the Kentucky Derby in a few weeks. I know that picking horses is trivial compared to presaging what the wonderfully organized, completely consistent, and highly focused Googlers are going to do. A single horse is a piece of cake, right?

I learned:

One of the biggest defining changes to the traditional SERP in recent memory has been the emergence of the Knowledge Graph. A Google product, the Knowledge Graph is a system of information that’s been scoured and collected from all over the web to present immediate, direct answers to user queries. Since Google uses a process of semantic search to actively understand the intent behind user queries, Google is working to theoretically answer any simple question a user could input, bypassing the process of presenting links for exploration entirely.

Fascinating. I did not know that Google was working on a knowledge graph. I thought that Google was focused on what I naively perceived as semantic processes and dataspaces. Oh, well, live and learn the real story.

Google will “do” other things in the next eight months; for example:

Do more than display links

  • Show different things to different users
  • Add little boxes and areas with facts, maps, etc.
  • Do different things for users with mobile devices.

I think I have it. Now just for kicks I opened the PDF files of my three Google  monographs written for the now defunct but ever musical Infonortics Ltd. in the UK. Here’s what I found with the date of the monograph in which the information appeared:

  • 2003, The Google Legacy, results that move beyond a laundry list
  • 2006, Google Version 2.0, the knowledgebase and dataspace informed via semantics to provide oomph to personalization, new constructs like profiles of entities, etc.
  • 2008, Google: The Digital Gutenberg, the slicing and dicing of information for different use cases; for example, video, mobile, etc.

The way I figure it is that Google has been chugging along for over a decade to move beyond search. The write up makes it clear that Google is going to kick into high gear in 2015.

My view is that some of the informed observers have not done their homework. Old stuff looks new when one is operating from a cursory survey of Google’s most recent public relations and marketing hoo hah.

Why don’t you let folks who know what Google is going to do bet your retirement savings on the Kentucky Derby. How can you lose?

Stephen E Arnold, April 18, 2015

Gartner VP Claims Researching “Ethical Programming” Necessary for Future of Smart Machines

April 17, 2015

The article on TweakTown titled Gartner: Smart Machines Must Include Ethical Programming Protocols briefly delves into the necessity of developing ethical programming in order to avoid some sort of Terminator/ I,Robot situation that culminates in the rise of the machines and the end of humanity. Gartner is one of the world’s leading technology research and advisory companies, but it hardly sounds like the company stance. The article quotes Frank Buytendijk, a Gartner research VP,

“Clearly, people must trust smart machines if they are to accept and use them…The ability to earn trust must be part of any plan to implement artificial intelligence (AI) or smart machines, and will be an important selling point when marketing this technology.”

If you’re thinking, sounds like another mid-tier consultant is divining the future, you aren’t wrong. Researching ethical programming for the hypothetical self-aware machines that haven’t been built yet might just be someone’s idea of a good time. The article concludes with the statement that “experts are split on the topic, arguing whether or not humans truly have something to worry about.” While the experts figure out how we humans will cause the end of the human reign over earth, some of us are just waiting for the end of another in a line of increasingly violent winters.

Chelsea Kerwin, April 17, 2014

Stephen E Arnold, Publisher of CyberOSINT at

Improving the Preservica Preservation Process

April 17, 2015

Preservica is a leading program for use in digital preservation, consulting, and research, and now it is compatible with Microsoft SharePointECM Connection has the scoop on the “New Version Of Preservica Aligns Records Management And Digital Preservation.”  The upgrade to Preservica will allow SharePoint managers to preserve content from SharePoint as well as Microsoft Outlook, a necessary task as most companies these days rely on the Internet for business and need to archive transactions.

Preservica wants to become a bigger part of enterprise system strategies such as enterprise content management and information governance.  One of their big selling points is that Preservica will archive information and keep it in a usable format, as obsoleteness becomes a bigger problem as technology advances.

“Jon Tilbury, CEO Preservica adds: ‘The growing volume and diversity of digital content and records along with rapid technology and IT refresh rates is fuelling the need for Records and Compliance managers to properly safe-guard their long-term and permanent digital records by incorporating Digital Preservation into their overall information governance lifecycle. The developing consensus is that organizations should consider digital preservation from the outset – especially if they hold important digital records for more than 10 years or already have records that are older than 10 years. Our vision is to make this a pluggable technology so it can be quickly and seamlessly integrated into the corporate information landscape.’ ”

Digital preservation with a compliant format is one of the most overlooked problems companies deal with.  They may have stored their records on a storage device, but if they do not retain the technology to access them, then the records are useless.  Keeping files in a readable format not only keeps them useful, but it also makes the employee’s life who has to recall them all the easier.

Whitney Grace, April 17, 2015
Stephen E Arnold, Publisher of CyberOSINT at

The Enterprise is a Jungle Search

April 16, 2015

The word collaboration has become one of those corporate power words like “synergy” and “KISS method.”  Many people groan inwardly at new ways to “collaborate,” because it usually means another tool they have to learn and will fall out of use in under a year.  With the myriad of ways to collaborate digitally, getting any actual collaborating done is difficult.  The SAP News blog says enterprise collaboration might be getting a little easier in the article, “EnterpriseJungle Tames Enterprise Search.”

EnterpriseJungle created an application with the SAP Hana Cloud Platform to help companies connect quickly find and connect with experts within or outside their company.  The Principal at EnterpriseJungle states that a company’s people search is vital tool to locate and harness information.

“ ‘Large companies are desperate to get a handle on understanding and accessing the expertise available to them at any given moment,’ said Sinclair. ‘Our solutions help companies solve fundamental questions like how do we find the people who are fantastic at what they do, but only known to their closest core group of co-workers? And, how do we easily bring their knowledge and expertise to the front line with minimal extra work? If we can help get information to employees that need it, we’re fundamentally making their lives easier, and making the company’s life easier.’ “

After a description of how EnterpriseJungle’s works and its usefulness for companies, it makes a claim to offer Google-like search results.  While it might be a people search tool, the application is capable of much more.  It can help people locate experts, track down skill sets, and even improve IT relations.

EnterpriseJungle is hitting on a vital tool for companies.  People search has a severe need for improvement and this might be the start of a new enterprise niche market.

Whitney Grace, April 16, 2015
Stephen E Arnold, Publisher of CyberOSINT at

Information Retrieval: Experience and Fantasy

April 15, 2015

I read “Cynicism and Experience.” I am retired, and I spend my days FURminating my ageing white boxer.

As I brushed, I recalled a statement in Gulliver’s Travels. You know, Swift, Jonny Boy, who wrote:

This made me reflect, how vain an attempt it is for a man to endeavor to do himself honor among those who are out of all degree of equality or comparison with him.

Heartened, I then scanned some of copious flows of content from my Overflight system, which keeps me posted on information germane to search and content processing.

The system displayed a link to an article which urges me to use my experience in a non cynical way. I suppose Jonathan Swift’s first tutor told him to knock off with the characterizations of those who fell under his gaze.

He did not.

And, to be truthful, I am not likely to change my approach either.

The write up, which is the work of a person who seems to be much younger than I, recognizes that there are a few, not many, but a few benefits of having experience. In my case, I started work after I graduated from college in 1966 and have been chugging along through graduate school and beyond for—let’s see, what is the tally?—49 years.

I find the admonitions of those more youthful than I interesting. For example, I learned:

It can be fun to be the wise elder telling legends of the great monster you barely escaped in your younger days.

Yep, it is. The good news is that I have a wealth of information upon which to draw. The bad news, for those whom I find as “interesting” produce a cornucopia of triggers.

I also learned:

If you don’t share experience with others, your effectiveness will never scale beyond your own efforts. If you impart your battle scars on others without considering the circumstances in which they were inflicted, people who believe you will miss out on awesome things. The challenge of the experienced developer is to pass on wisdom without passing on dogma, but most developers think their personal experience should be enshrined as a best practice.

I have a tutor. My tutor winces each time I translate one of my observations into her native language. She said yesterday, “You should not reference the characters in the dialogs as drug dealers.”

Okay, I understand. When she is not working with me three times a week, she helps children, lost souls, and victims of assorted disasters.

I find the contrast between our world views a reminder that the ability to identify lessons, cautions, and warning signs a skill not everyone possesses.

Consequently I approach the content I monitor with a variation on my instructor’s selflessness. For example, I point out that Watson is an expensive effort that has essentially a low probability of hitting the revenue goal of $10 billion by 2020. I find the craziness of search and content processing firms funny. Explanations of how such and such technology can process “all an organization’s information” are my equivalent of the Three Stooges’ routine involving assorted face slaps. I often get tears in my eyes when I read the puffery on the LinkedIn enterprise search discussions. One amusing incident involves a new hire pontificating about the future of his company which has burned through $20 million plus and has been trampled by another outfit in the manner of Real Madrid defeating Granada.

The write up includes a puppy break. I like this type of puppy because it demonstrates what is beneath the surface of the entitlement-style approach of many ever so young experts, analysts, and commentators. Perhaps callow is a better word? No, jejune. I quite like jejune.

I found this passage suitable for presentation in a Typeslab graphic:

Imagine yourself as a wise elder, bitten once before by a project that used the Ook! programming language. The project was to build a social network specifically for people who hate social networks. You used the web framework Ook! on Oreos, but even then it turns out a language built around manually moving pointers around an array using grunts made it hard to build a modern web application. The project failed, and you learned.

Yes, imagine:

My mind generates an image of an unmarried teacher with the glorious name Miss Soapes. Yes, Ms. Soapes. She was good at giving me and everyone in her charge “advice.” I listened to her and rejected that which did not match my approach. She struck me as out of touch with reality. You know. The real world of conniving, disrespectful, sometimes cruel seventh graders.

I do not recall anyone in our seventh grade class heeding her suggestions which did not match the zoom zoom world of 1956. Oh, wait. Yes, there was one person who followed Miss Soapes’ plan for life. Lois had much promise but it ended in repetitive life abuse. Sad. Lois, like Miss Soapes, was sure of herself, but uninformed.

Call me prescient, but I have had an effective early warning system for advice delivered with apparent reasonableness. Yes, ex cathedra. Yes, a chimerical throne.

In the write up, the kicker for me was this statement:

The difference between saying “I used X and it sucked” and “I used X for Y and it didn’t work out because of Z” is the difference between becoming experienced and simply growing cynical. Be experienced, not cynical.

Nah, I want to to make the message clear.

Keeping parents happy or vendors who foist questionable software upon clueless customers does not interest me. I tolerate with difficulty those who want every child to get a gold star and an A for effort.

Yes, puppies. How lovable.

The puppy with the teeth probably got the most food. I quite like the author’s word choice. “Sucked” has a Miltonic touch. How better to convey a nuance that with “sucked.”

I wish there were a FURminator for some other modest problems in life.

Stephen E Arnold, April 15, 2015

Short Honk: Google: Perhaps Google Is Sorry

April 15, 2015

I don’t want to rehash familiar ground. Google perceives itself as a great outfit. “Antitrust: Commission Sends Statement of Objections to Google on Comparison Shopping Service; Opens Separate Formal Investigation on Android” makes it clear that the European Commission has some doubts. The headline also demonstrates that the EC wants to create a Google friendly document. That first page of results is important.

As a Googler once told me, “It is easier to ask for forgiveness than ask for permission.” I have emended this to mean, “We’re sorry. We’re really, really sorry.” It worked in a “Fish Called Wanda.” Oh, wait. That was a motion picture. Well, close enough.

Stephen E Arnold, April 15, 2015

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