Do Big Clouds Pay Forward?
April 26, 2020
This spring’s sudden increase in work- and school-from-home arrangements has been a huge boon for cloud providers. Many of their business clients, however, have suffered revenue losses of as much as 50 or 60 percent this season. You would be wrong if you thought the biggest providers would have mercy on their small-business customers. Taipei Times reports, “Amazon, Microsoft Offer Little Relief to Cloud Clients.” We’re told Google joins those two in their lack of compassion.
A hallmark of the cloud business model has been flexibility, where companies pay for what they use. However, big providers have been pushing long term contracts with minimum spending thresholds. Companies who could once cover these minimums with ease are now stretched thin, and many feel betrayed. While countless landlords and regulated utilities have offered relief programs, cloud providers are doing little to nothing of the sort. Perhaps they are too busy counting their growing piles of coin. Journalists Mark Bergen and Matthew Day report:
“By the middle of last month, John Lyotier’s travel software business Left Technologies Inc was cratering with the spread of the COVID-19 pandemic. Seeking to cut costs, he reached out to his office landlord, who offered rent relief. Then he contacted Amazon.com Inc, asking to ‘explore creative financing opportunities’ for his monthly cloud-computing bill. The response was succinct: ‘Nope, that’s the way it is.’ … With the economic devastation of COVID-19, entrepreneurs such as Lyotier feel that the fate of their businesses rests on the benevolence of their cloud provider. While Amazon Web Services (AWS) is restructuring some large contracts on a case-by-case basis, according to a person familiar with the decisions, smaller companies are not receiving the same flexibility. Half a dozen start-up executives said that recent appeals to these cloud companies have gone unanswered. While older technology providers, such as Cisco Systems Inc, are offering credits to customers, the major cloud companies have not made any public announcements about deferring or cutting bills for clients.”
As this pandemic and its economic repercussions continue, perhaps big tech will decide to extend some grace to its clientele. After all, one cannot make money off of customers who have gone out of business.
Cynthia Murrell, April 26, 2020
In Cobol News: Cloudflare Gets Interested in Revealing That It Is a Time Sharing Company
April 21, 2020
Legacy systems exist. This is perhaps big news for the recently unemployed Silicon Valley types. Some states are struggling to find Cobol programmers. IBM has rolled out Cobol training.
“Cloudflare Workers Now Support Cobol” reports:
COBOL can now be used to write code for Cloudflare’s serverless platform Workers.
The write up provides a number of historical factoids, including sample code and a Game of Life example.
Quick thought: Has the mainframe returned to offer coding opportunities and a career path to the thumb typing millennials?
What’s next for Cloudflare? Lab coats, glass walls, and elevated floors, sign up sheets for keypunch machines, and greenbar paper?
Has cloud computing become a time shared mainframe?
PS. My first programming project relied on Cobol. That was in 1963. I also used Cobol for the Psychology Today / Intellectual Digest readability work I did in the 1970s. Am I relevant again? I miss JCL too.
Stephen E Arnold, April 18, 2020
About Those Cloud Services?
April 3, 2020
Okay, Amazon can’t deliver. Microsoft can’t scale. Now Google Cloud Engine just falls over. What were the techno experts saying about those cloud services?
Navigate to to “Google Cloud Engine Outage Caused by Large Backlog of Queued Mutations.” The article reports:
A 14-hour Google cloud platform outage that we missed in the shadow of last week’s G Suite outage was caused by a failure to scale, an internal investigation has shown.
But why?
The outage was caused by a lack of memory in the company’s cache servers…
To simplify. Google’s smart scaling failed. Does this mean that Google and Microsoft are more alike than different? If Amazon can’t deliver, does this mean Google cannot deliver?
About those cloud services powering decision making? Well, sort of.
Stephen E Arnold, April 3, 2020
Microsoft Azure: The Reoccurring Blues
March 30, 2020
On a call this weekend, a person mentioned this explanation: “Microsoft Details Impact of Coronavirus on Cloud Services Usage.” The main idea is that “A 775 percent increase in overall cloud services usage in those regions that have enforced social distancing or shelter in place orders.”
Short version: Microsoft’s cloud services do not scale seamlessly.
That “gee, Microsoft is good to me” explanation is interesting, just muffled by snuggling.
This morning (March 30, 2020), the DarkCyber news feed presented this interesting write up: “Microsoft Teams Not Working Again – Here’s What You Need to Know.” This write up reports:
Research from online outage watchdog Downdetector saw a huge spike in complaints concerning Microsoft Teams at 9am BST as much of the UK and Western European workforces came online.
Let’s assume that the snuggle report and the down again report are accurate. DarkCyber concludes:
- Not even Microsoft’s influence can snuff out grousing about its online collaboration Teams service. (Skype? Ho, ho, ho)
- Microsoft hopes to build the cloud centric services for the US Department of Defense. Sounds good, but will the outage and scaling blues color the deal. (An armed conflict? Sorry may not make the DoD comfortable.)
- The yipyap about automatic scaling, failover, and redundancy is definitely marketing baloney. (Down means fail, doesn’t it?)
Net net: Microsoft’s cloud like the Amazon and Google clouds are billing machines. The complexity almost guarantees problems. Google’s follow through on stuff that does not work; Amazon’s magical invoices with mysterious line items; and now Microsoft’s magic.
Silver or azure bullets? Ho, ho, ho.
Stephen E Arnold, March 30, 2020
Amazon AWS Challenge to Microsoft JEDI Win Reported
March 27, 2020
If you follow the grudge match between Amazon AWS and Microsoft Azure, you may be interested in “AWS Charges Pentagon Wants to Give Microsoft a Do-Over on Contested JEDI Bid.” The article states:
In a court filing made public today, Amazon Web Services Inc. is charging that the Pentagon is unfairly favoring rival Microsoft Corp. as part of its reevaluation of the JEDI contract.
The today is March 24, 2020.
The article quotes the document as saying:
“Offerors would be able to change only the services they proposed for Price Scenario 6, and would not be allowed to adjust the unit prices and discounts for those services.
Discriminatory? Maybe.
The article also quotes the document as saying:
“DoD provides no meaningful commitment to evaluate the other serious errors identified by AWS’s protest,” the company wrote. “Even if taken at face value, DoD’s proposed corrective action fails to address in any meaningful way how it would resolve the technical issues AWS has raised, or which specific technical challenges it intends to address.”
Stay tuned.
Stephen E Arnold, March 26, 2020
Microsoft Azure: A Capacity Problem?
March 27, 2020
In a conversation earlier this week, an expert in Microsoft Azure pointed out that Azure, despite its technical challenges, was pretty good at billing.
There are other challenges at Microsoft too. How about those Windows 10 updates, bugs, and delays?
The Register reports that there is another Microsoft hitch in the gitalong. “Azure Appears to Be Full” states:
Customers of Microsoft’s Azure cloud are reporting capacity issues such as the inability to create resources and associated reliability issues.
And what about Microsoft Teams, which is another attempt by Microsoft to pile more utensils in its digital kitchen sink. The article includes this paragraph:
Is it possible that resource capacity allocated to Teams is affecting customers of other kinds of resource? We have asked Microsoft for any information it can share and will report back.
Is Microsoft up to the task of becoming the go to vendor for the US government? Sure, good enough technology may be what the procurement system is designed to deliver.
But the company’s billing system seems to be working just fine.
PS: The Register is offering free job ads. For information, send email to regjobs@sitpub.com.
Stephen E Arnold, March 28, 2020
Cloud Search Magic
March 26, 2020
Storing files on the cloud is a marvelous way to back up files and also free up valuable memory on devices. There is one big problem if you offload files on the cloud: finding them. There are various platforms to store files in the cloud, but Popular Science explains in the article “Find Any File In The Cloud” if you are unfamiliar with the platform it will be harder to find files.
The article explores popular cloud hosting platforms and walks readers through how to locate and search for files. The platforms examined are Google Drive, Dropbox, iCloud, and OneDrive. Each specific platform has its intricacies, but are important to master:
“But if you haven’t taken the time to explore a platform in depth, or if you use several and often get confused, you might find it harder to track down particular files compared to having them on a local hard drive. It doesn’t have to be this way, though. All the big cloud storage providers have useful tools for searching through your files and folders, whether you’re using a web browser, a desktop computer, or your phone.”
Be aware that these platforms can change based on the device accessing them. Many devices have mobile and desktop interfaces, so things are changed around if you move from one machine to another. None of these platforms are superior to the other, but users will prefer one to the other based on the type of machine they are using.
Another thing to consider when selecting a platform to use are the security parameters each one uses. The platform could be easy to use, but it also might be easy to hack.
Whitney Grace, March 26, 2020
Microsoft Teams: Demand-Centric Scaling a Problem?
March 16, 2020
Quick item. DarkCyber noted two separate write ups which seem to suggest that Microsoft Azure has some fascinating characteristics. “Microsoft Teams Goes Down Just as Europe Logs On to Work Remotely” says “Two hours of issues as many work from home during the cornonavirus pandemic.” VentureBeat says “Microsoft Teams Struggles As Coronavirus Pushes Millions to Work from Home.” DarkCyber looks forward to verification that an outage took place. Also, what happens if the proposed Microsoft JEDI solution demonstrates the same behavior in an even more critical situation?
Stephen E Arnold, March 16, 2020
A Guide to Finding Cloudy Files
March 11, 2020
Justa brief honk to describe this handy reference we have found. Popular Science tells us how to “Find Any File in the Cloud.” Writer David Nield describes platform-specific search functionality at Dropbox, Google Drive, iCloud, and OneDrive. He observes:
“Keeping your files in an online cloud locker means you can free up some space on your computer and get at your files from anywhere, using any device. But if you haven’t taken the time to explore a platform in depth, or if you use several and often get confused, you might find it harder to track down particular files compared to having them on a local hard drive. It doesn’t have to be this way, though. All the big cloud storage providers have useful tools for searching through your files and folders, whether you’re using a web browser, a desktop computer, or your phone.”
For each option, Nield details us where to find a basic search box as well as all filtering options. He also notes each platform’s limitations, if any. Naturally, the descriptions are illustrated with screenshots. See the writeup if you use, or are considering using, any of these cloud storage options.
Cynthia Murrell, March 11, 2020
Factoids about the Cloud Battles
March 10, 2020
DarkCyber noted “Stress Test the Cloud: Alibaba Cloud, AWS, Azure, GCP.” The write up presents “factoids” and observations based on these factoids in a helpful way. Here are the points which captured DarkCyber’s attention:
The cloud will be the way of the future in computing. The meltdown of Robinhood’s trading platform was pegged on stress. When a cloud system is stressed, it may and will fail.
Amazon Web Services
- “Amazon’s e-commerce business is the market leader in the U.S., Europe, and close to number 1 in India”
- “AWS is very much battle-tested and constantly “stressed out” by its parent company’s core e-commerce operation. It has moved all of its businesses onto AWS, and off of other systems like Oracle, after a multi-year effort.”
- Amazon’s businesses are generally not prone to unexpected spikes in traffic, which happens more to social networks like Facebook, Twitter, and Weibo.”
Amazon’s system may not be optimal for surprise spikes.
Alibaba Cloud
- “Alibaba’s core e-commerce business has many similarities to Amazon’s…”
- “This accomplishment is well-deserved; Alibaba has basically created and survived the mother of all stress tests.” The reference is to the large volume of sales on Singles Day.
- “Alibaba Cloud’s technical and operational expertise can certainly be applied in regions outside of China, but only until there’s customer demand and the data centers to serve it.”
Alibaba dumped American vendors as part of its journey.
Google Cloud
- “Google has arguably the only, truly global infrastructure, because its services and users are global.”
- “Google‘s services cannot anticipate traffic spikes, unlike a planned shopping holiday, and must be ready wherever, whenever it happens.”
- “Google’s products do not naturally lead to processing many complex transactions, like online shopping orders, offline delivery, or payments.”
Google can accommodate stress, but it’s not so good in Amazon-style transaction complexity.
Microsoft Azure
- “None of these [Microsoft] businesses have to be “always on”, in the same way that an e-commerce marketplace or a search engine needs to be on.”
- “Azure is still doing amazingly well from a revenue and market share standpoint. This success has more to do with Microsoft’s years of experience in selling products into large enterprises and aggressively moving users of its non-cloud license-based products onto the same products that are now on-cloud and subscription-based. Microsoft is very good at being “enterprise ready”, but not that good at being “Internet ready”.”
- “It [Microsoft] has by far the most number of Single-AZ Regions, which has led to outages and issues that could’ve been avoided with a multi-AZ design. Multi-AZ Region is the default in AWS, GCP, and most of Alibaba Cloud.”
Microsoft is good at sales, not so good at the cloud.
Net Net
Alibaba is darned good. At any time the company can push into other markets and create some pain for the American companies it seems.
Stephen E Arnold, March 10, 2020
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