December 28, 2015
A blog series from iSightPartners aims to help organizations make the most of Cyber Threat Intelligence. The series is introduced in, “How CTI Helps Six Groups Do Their Jobs Better: A New Blog Series!” Writer Christina Jasinski explains:
“The importance of Cyber Threat Intelligence (CTI) has become more widely recognized in the past year. But not many people realize how many different ways threat intelligence can be utilized across an enterprise. That’s why now is a good time to drill down and describe the wide range of use cases for employing threat intelligence for many different functions within an IT organization.
“Are you a CISO, SOC Analyst or an Incident Responder? Stay tuned….
“This is the first post in an iSIGHT Partners blog series that will delve into how IT security professionals in each of six distinct roles within an organization’s information security program can (and should) apply threat intelligence to their function. Each post will include 3-4 use cases, how CTI can be used by professionals in that role, and the type of threat intelligence that is required to achieve their objectives.”
Jasinski goes on to describe what her series has to offer professionals in each of those roles, and concludes by promising to reveal practical solutions to CTI quandaries. Follow her blog posts to learn those answers.
Cynthia Murrell, December 28, 2015
December 4, 2015
Oh, 1999, what a year that was! It was full of people afraid of Y2K, TV was still analog, email was still a novelty, and AOL still reigned as the supreme Web browser. Nobody really knew what Amazon was as many people did their online shopping on individual Web sites or on eBay. Recode takes a look at a video blast from the past in “Watch Jeff Bezos Lay Out His Grand Vision For Amazon’s Future Dominance In This 1999 Video.”
In 1999, Amazon was a four-year-old company with $1 billion in annual sales. It started out primarily selling books, CDs, and movies. The Jeff Bezos video is of a talk he gave at the Association of American Publishers annual meeting, it played on Book TV and nobody watches that, which it is why it probably has gone unnoticed for so long. While it is a good retrospect about how the company has grown, it also offers some useful information for business entrepreneurs. The entire video is fifty-five minutes long, but the article contains some of Bezos’s best quotes. Our favorite is this one about favoring growth versus profits:
“Amazon.com is a famously unprofitable company. And the question is: Are we concerned about it? The answer is, in the short term, no; and in the long term, of course. Every company needs to be profitable at some point in time … Our strategy and we’ve consistently articulated this, is that we believe that this opportunity is so large that it would be a mistake for any management team not to invest in it very aggressively at this kind of critical category formation stage. We don’t claim it’s the right strategy. We just claim it’s ours. But we do think it’s right. And that it would be a mistake to try to optimize for short-term profitability.”
Jeff Bezos’s advice about favoring growth versus short-term profit definitely worked for him. Amazon is one of the world’s retailers and it is still growing. It is set to dominate TV, software-as-a-surface, and air delivery.
Whitney Grace, December 4, 2015
December 4, 2015
An abundance of data is not particularly valuable without the ability to draw conclusions from it. Forbes recognizes the value of data analysis in, “Text Analytics Gurus Debunk Four Big Data Myths.” Contributor Barbara Thau observes:
“And while retailers have hailed big data as the key to everything from delivering shoppers personalized merchandise offers to real-time metrics on product performance, the industry is mostly scratching its head on how to monetize all the data that’s being generated in the digital era. One point of departure: Over 80% of all information comes in text format, Tom H.C. Anderson, CEO of, which markets its text analytics software to clients such as Coca-Cola KO +0.00% told Forbes. So if retailers, for one, ‘aren’t using text analytics in their customer listening, whether they know it or not, they’re not doing too much listening at all,’ he said.”
Anderson and his CTO Chris Lehew went on to outline four data myths they’ve identified; mistakes, really: a misplaced trust in survey scores; putting more weight on social media data than direct contact from customers; valuing data from new sources over the customer-service department’s records, and refusing to keep an eye on what the competition is doing. See the article for the reasons these pros disagree with each of these myths.
Text analytics firm OdinText promises to draw a more accurate understanding from their clients’ data collections, whatever industry they are in. The company received their OdenText patent in 2013, and was incorporated earlier this year.
Cynthia Murrell, December 4, 2015
November 18, 2015
Patent information is available to peruse via the USPTO Web site and Google has an accurate patent search (that is significantly easier to use than USPTO’s search), but this does not tell the complete story of US patents. GCN announced that the USPTO plans to remedy missing patent information in the article, “USPTO Opens The Door To Four Decades Of Patent Data.”
With the help of the Center of Science and Innovation Policy (CSSIP), the USPTO launched the new tool PatentsView:
“The new tool allows individuals to explore data on patenting activity in the United States dating back to 1976. Users can search patent titles, types, inventors, assignees, patent classes, locations and dates. The data also displays visualizations on trends and patent activity. In addition, searches include graphic illustrations and charts.”
People will be able to conduct the equivalent of an “advanced search” option of Google or an academic database. PatentsView allows people to identify trends, what technology is one the rise or dropping, search a company’s specific patents, and flexible application programming interface to search patent information.
The USPTO wants people to access and use important patent and trademark data. It faces the issue that many organizations are dealing with that they have the data available and even with the bonus of it being digital, but its user interface is not user-friendly and no one knows it is there. Borrowing a page from marketing, the USPTO is using PatentsView to rebrand itself and advertise its offerings. Shiny graphics are one way to reach people.
Whitney Grace, November 18, 2015
October 30, 2015
The Internet Society has made available its “Global Internet Report 2015,” just the second in its series. World-wide champions of a free and open Internet, the society examines mobile Internet usage patterns around the globe. The report’s Introduction explains:
“We focus this year’s report on the mobile Internet for two reasons. First, as with mobile telephony, the mobile Internet does not just liberate us from the constraints of a wired connection, but it offers hundreds of millions around the world their only, or primary, means of accessing the Internet. Second, the mobile Internet does not just extend the reach of the Internet as used on fixed connections, but it offers new functionality in combination with new portable access devices.”
It continues with this important warning:
“The nature of the Internet should remain collaborative and inclusive, regardless of changing means of access. In particular, the mobile Internet should remain open, to enable the permission-less innovation that has driven the continuous growth and evolution of the Internet to date, including the emergence of the mobile Internet itself.”
Through the report’s landing page, above, you can navigate to the above-cited Introduction, the report’s Executive Summary, and Section 2: Trends and Growth. There is even an interactive mobile Internet timeline. Scroll to the bottom to download the full report, in PDF, Kindle, or ePub formats. The download is free, but those interested can donate to the organization here.
Cynthia Murrell, October 30, 2015
October 29, 2015
CSI might stand for a popular TV franchise, but it also stands for “compound structured identification” Phys.org explains in “Bioinformaticians Make The Most Efficient Search Engine For Molecular Structures Available Online.” Sebastian Böcker and his team at the Friedrich Schiller University are researching metabolites, chemical compounds that determine an organism’s metabolism. Metabolites are used to gauge information about the condition of living cells.
While this is amazing science there are some drawbacks:
“This process is highly complex and seldom leads to conclusive results. However, the work of scientists all over the world who are engaged in this kind of fundamental research has now been made much easier: The bioinformatics team led by Prof. Böcker in Jena, together with their collaborators from the Aalto-University in Espoo, Finland, have developed a search engine that significantly simplifies the identification of molecular structures of metabolites.”
The new search works like a regular search engine, but instead of using keywords it searches through molecular structure databases containing information and structural formulae of metabolites. The new search will reduce time in identifying the compound structures, saving on costs and time. The hope is that the new search will further research into metabolites and help researchers spend more time working on possible breakthroughs.
Whitney Grace, October 29, 2015
October 27, 2015
Is Apple ready to openly embrace open source? MacRumors reports, “Apple Building Unified Cloud Platform for iCloud, iTunes, Siri and More.” Writer Joe Rossignol cites a new report from the Information that indicates the famously secret company may be opening up to keep up with the cloudy times. He writes:
“The new platform is based on Siri, which itself is powered by open source infrastructure software called Mesos on the backend, according to the report. Apple is reportedly placing more emphasis on open source software in an attempt to attract open source engineers that can help improve its web services, but it remains to be seen how far the company shifts away from its deep culture of secrecy.
“The paywalled report explains how Apple is slowly embracing the open source community and becoming more transparent about its open source projects. It also lists some of the open source technologies that Apple uses, including Hadoop, HBase, Elasticsearch, Reak, Kafka, Azkaban and Voldemort.”
Rossignol goes on to note that, according to Bloomberg, Apple is working on a high-speed content delivery network and upgrading data centers to better compete with its rivals in the cloud, like Amazon, Google, and Microsoft. Will adjusting its stance on open-source allow it to keep up?
Cynthia Murrell, October 27, 2015
October 23, 2015
While it would be lovely to access and find all important documents, emails, and Web sites within a couple clicks, users usually have to access several programs or individual files to locate their information. Stark Industries wanted users to have the power of Google search engine without compromising their personal security. Xendo is a private, personal search engine that connects with various services, including email servers, social media account, clouds, newsfeeds, and more.
Once all the desired user accounts are connected to Xendo, the search engine indexes all the files within the services. The index is encrypted, so it securely processes them. After the indexing is finished, Xendo will search through all the files and return search results displaying the content and service types related to inputted keywords. Xendo promises that:
“After your initial index is built, Xendo automatically keeps it up-to-date by adding, removing and updating content as it changes. Xendo automatically updates your index to reflect role and permission changes in each of your connected services. Xendo is hosted in some of the most secure data-centers in the world and uses multiple layers of security to ensure your data is secured in transit and at rest, like it’s in a bank vault.”
Basic Xendo search is free for individual users with payments required for upgrades. The basic search offers deep search, unlimited access, and unlimited content, while the other plans offer more search options based on subscription. Xendo can be deployed for enterprise systems, but it requires a personalized quote.
October 14, 2015
The article titled HP Didn’t Actually Fire All the Employees It Threatened to Cut on Business Insider details the management teachings from Hewlett Packard. To summarize, HP recently delivered an ultimatum to several hundred employees that they had to shift off HP’s payroll and become contract workers for significantly lower pay with HP’s partner Ciber. If they refused, they would be let go. Except that the employees mutinied and complained, resulting in HP negotiating for higher salaries from Ciber as well as holding on to a few employees who refused the deal. The article states,
“On top of that, HP is also shipping most of the jobs in this business unit offshore. Whitman wants 60% of the Enterprise Services division jobs to be in low-cost areas of the world, compared to less than 40% today. Employees in this unit fully expect HP to line up more take-it-or-leave it contract jobs, they tell us, so we’ll see how HP handles the next one if it does materialize.”
This is all in the midst of HP’s massive layoffs of over 80,000 employees, 51,000 of whom have already been let go. Morale must be under the building. The non-negotiable ultimatum strategy did not seem to work, and at any rate is bad business, especially when coupled with it being overturned later in a handful of instances.
Chelsea Kerwin, October 14, 2015
October 8, 2015
Gentle readers, I read “Autonomy Poisoned the Well for Businesses Seeking VC Cash.” Keep in mind that I am capturing information which appeared in a UK publication. I find this type of essay interesting and entertaining. Will you? Beats me. One thing is certain. This topic will not be fodder for the LinkedIn discussion groups, the marketers hawking search and retrieval at conferences to several dozen fellow travelers, or in consultant reports promoting the almost unknown laborers in the information access vineyards.
The problem with search reaches back a few years, but I will add a bit of historical commentary after I highlight what strikes me as the main point of the write up:
Nobody wants to invest in enterprise search, says startup head. Patrick White, Synata
Many enterprise search systems are a bit like the USS United States, once the slickest ocean liner in the world. The ship looks like a ship, but the effort involved in making it seaworthy is going to be project with a hefty price tag. Implementing enterprise search solutions are similar to this type of ocean-going effort.
There you go. “Nobody.” A categorical in the “category” of logic like “All men are mortal.” Remarkable because outfits like Attivio, Coveo, and Digital Reasoning, among others have received hefty injections of venture capital in recent memory.
The write up makes this interesting point:
“I think Autonomy really messed up [the space]”, and when investors hear ‘enterprise search for the cloud’ it “scares the crap out of them”, he added. “Autonomy has poisoned the well for search companies.” However, White added that Autonomy was just the most high profile example of cases that have scared off investors. “It is unfair just to blame Autonomy. Most VCs have at least one enterprise search in their portfolio. So VCs tend to be skittish about it,” he [added.
I am not sure I agree. Before there was Autonomy, there was Fulcrum Technologies. The company’s marketing literature is a fresh today as it was in the 1990s. The company was up, down, bought, and merged. The story of Fulcrum, at least up to 2009 or so is available at this link.
The hot and cold nature of search and content processing may be traced through the adventures of Convera (formerly Excalibur Technologies) and its relationships with Intel and the NBA, Delphes (a Canadian flame out), Entopia (a we can do it all), and, of course, Fast Search & Transfer.
Now Fast Search, like most old school search technology, is very much with us. For a dose of excitement one can have Search Technologies (founded by some Convera wizards) implement Fast Search (now owned by Microsoft).
Where Are the Former Big Six in Enterprise Search Vendors: 2004 and 2015
Autonomy, now owned by HP and mired in litigation over allegations of financial fraud
Convera, after struggles with Intel and NBA engagements, portions of the company were sold off. Essentially out of business. Alums are consultants.
Endeca, owned by Oracle and sold as an eCommerce and business intelligence service. Oracle gives away its own enterprise search system.
Exalead, owned by Dassault Systèmes and now marketed as a product component system. No visibility in the US.
Fast Search, owned by Microsoft and still available as a utility for SharePoint. The technology dates from the late 1990s. Brand is essentially low profiled at this time.
Verity, Autonomy purchased Verity and used its customer list for upsales and used the K2 technology as part of the sprawling IDOL suite.
Fast Search reported revenues which after an investigation and court procedure were found to be a bit enthusiastic. The founder of Fast Search was the subject of the Norwegian authorities’ attention. You can check out the news reports about the prohibition on work and the sentence handed down for the issues the authorities concluded warranted a slap on the wrist and a tap on the head.
The story of enterprise search has been efforts—sometimes Herculean—to sell information access companies. When a company sells like Vivisimo for about one year’s revenues or an estimated $20 million, there is a sense of getting that mythic task accomplished. IBM, like most of the other acquirers of search technology, try valiantly to convert a utility into something with revenue lift. As I watch the evolution of the lucky exits, my overall impression is that the purchasers realize that search is a utility function. Search can generate consulting and engineering fees, but the customers want more.
That realization leads to the wild and crazy hyper marketing for products like Hewlett Packard’s cloud version of Autonomy’s IDOL and DRE technology or IBM’s embrace of open source search and the wisdom of wrapping that core with functions.
Enterprise search, therefore, is alive and well within applications or solutions that are more directly related to something that speaks to senior managers; namely, making sales and reducing costs.
What’s the cost of making sure the controls for an enterprise search system are working and doing the job the licensee wants done?
The problem is the credit card debt load which Googlers explained quite clearly. Technology outfits, particularly information access players, need more money than it is possible for most firms to generate. This contributes to the crazy flips from search to police analysis, from looking up an entry in a data base to an assertion that customer support is enabled, hunting for an article in this blog is now real time, active business intelligence, or indexing by proper noun like White House morphs into natural language understanding of unstructured text.
Investments are flowing to firms which could be easily positioned as old school search and retrieval operations. Consider Lexmark, a former unit of IBM, and an employer of note not far from my pond filled with mine run off in Kentucky. The company, like Hewlett Packard, wants to find a way to replace its traditional business which was not working as planned as a unit of IBM. Lexmark bought Brainware, a company with patents on trigram methods and a good business for processing content related to legal matters. Lexmark is doing its best to make that into a Trump scale back office content processing business. Lexmark then bought a technology dating from the 1980s (ISYS Search Software once officed in Crow’s Nest I believe) and has made search a cornerstone of the Lexmark next generation health care money spinning machine. Oracle has a number of search properties. Most of these are unknown to Oracle DBAs; for example, Artificial Linguistics, TripleHop, InQuira’s shotgun NLP technology, etc. The point is that the “brands” have not had enough magnetism to pull revenues on a stand alone basis.
Successes measured in investment dollars is not revenue. Palantir is, in effect, a search and retrieval outfit packaged as a super stealthy smart intelligence system. Recorded Future, funded by Google and In-Q-Tel, is doing a bang up job with specialized content processing. There are, remember, search and retrieval companies.
The money in search appears to be made in these plays:
- The Fast Search model. Short cuts until an investigator puts a stop to the activities.
- Creating a company and then selling it to a larger firm with a firm conviction that it can turn search into a big time money machine
- Buying a search vendor to get its customers and opportunities to sell other enterprise software to those customers
- Creating a super technology play and going after venture funding until a convenient time arrives to cash out
- Pursue a dream for intelligent software and survive on research grants.
This list does not exhaust what is possible. There are me-too plays. There are mobile niche plays. There are apps which are thinly disguised selective dissemination of information services.
The point is that Autonomy is a member of the search and retrieval club. The company’s revenues came from two principal sources:
- Autonomy bought companies like Verity and video indexing and management vendor Virage and then sold other products to these firm’s clients and incorporated some of the acquired technology into products and services which allowed Autonomy to enter a new market. Remember Autonomy and enhanced video ads?
- Autonomy managed well. If one takes the time to speak with former Autonomy sales professionals, the message is that life was demanding. Sales professionals including partners had to produce revenue or some face time with the delightful Dr. Michael Lynch or other senior Autonomy executives was arranged.
That’s it. Upselling and intense management for revenues. Hewlett Packard was surprised at the simplicity of the Autonomy model and apparently uncomfortable with the management policies and procedures that Autonomy had been using in highly visible activities for more than a decade as a publicly traded company.
Perhaps some sources of funding will disagree with my view of Autonomy. That is definitely okay. I am retired. My house is paid for. I have no charming children in a private school or university.
The focus should be on what the method for generating revenue is. The technology is of secondary importance. When IBM uses “good enough” open source search, there is a message there, gentle reader. Why reinvent the wheel?
The trick is to ask the right questions. If one does not ask the right questions, the person doing the querying is likely to draw incorrect conclusions and make mistakes. Where does the responsibility rest? When one makes a bad decision?
The other point of interest should be making sales. Stated in different terms, the key question for a search vendor, regardless of camouflage, what problem are you solving? Then ask, “Will people pay money for this solution?”
If the search vendor cannot or will not answer these questions and provide data to be verified, the questioner runs the risk of taking the USS United States for a cruise as soon as you have refurbed the ship, made it seaworthy, and hired a crew.
The enterprise search sector is guilty of making a utility function appear to be a solution to business uncertainty. Why? To make sales. Caveat emptor.
Stephen E Arnold, October 8, 2015