Brazil and WhatsApp: Avoiding an Orkut Moment?
June 24, 2020
Brazil, land of pinga and Covid, is brandishing some Lança-perfumes with malice. “Brazil Suspends WhatsApp’s Payments Service” reports:
Brazil, the second largest market for WhatsApp, has suspended the instant messaging app’s mobile payments service in the country a week after its rollout in what is the latest setback for Facebook. In a statement, Brazil’s central bank said it was taking the decision to “preserve an adequate competitive environment” in the mobile payments space and to ensure “functioning of a payment system that’s interchangeable, fast, secure, transparent, open and cheap.”
This is an interesting development. The banking system in Cariocaland is fascinating. Facebook’s confident leader assumed that WhatsApp was a slam dunk in a nation state where cash transactions take place near cathedrals located in central squares.
The issue, however, may be a lingering digital imprint from the long ago era of Orkut. Google’s failed social network (no, I don’t want to recount the story, gentle reader) was allegedly quite the go-to service for some elements of Brazilian society.
Law enforcement in Brazil is stretched. Orkut was an electronic accelerant for certain activities which the government had determined were detrimental to the country.
DarkCyber believes that usage of WhatsApp emulated some of the exploratory paths used to chop through the Orkut digital undergrowth.
The result? Yo, Facebook, stop.
Perhaps Facebook’s method of ignoring is meeting some resistance? Germany is taking Facebook to task. Plus there are some advertisers waving their checkbooks and saying, “No ads in July.”
What’s self aware mean for Facebook’s management?
One answer is, “You are all stupid.”
A new company motto. Facebook could make its own version of the Brazilian flag and replace “Ordem and Progresso” with “You are all stupid.” Interesting. “All.”
Stephen E Arnold, June 24, 2020
Facebook and Law Enforcement
June 17, 2020
Does Facebook cooperate with law enforcement. Viewed one way, Facebook can be a foot dragger. Viewed another, Facebook lends a helping hand to enforcement authorities.
It does not surprise us that Facebook has come under fire from those protesting police misconduct. However, this controversy is not about handing over private data or security information to law enforcement. OneZero reports, “BLM Protesters Demand Facebook Stop Funding Local Police.” In this case, “local” refers to Menlo Park, where Facebook is based. Journalist Sarah Emerson explains:
“In 2017, Facebook struck a deal with its hometown of Menlo Park to fund a new police force, dubbed the ‘Facebook Unit,’ which patrols the area surrounding the company’s billion-dollar headquarters. As I reported last year, both Facebook and Menlo Park claim this partnership is meant to account for a growing population stemming from Facebook’s expansion in the area. Since Menlo Park maintains a certain policing ratio, more residents necessitate more cops. But according to private emails between the city and Facebook, which I obtained through a public records request, the company aggressively pushed for Menlo Park to expand its police force, despite strong opposition from communities of color. … After several years of planning, in September 2017, Facebook agreed to donate $11.2 million into the City of Menlo Park’s general fund. The police department has hired several new officers thanks to Facebook’s millions — covering their salaries, pensions, training, and equipment — but because the city does not earmark these funds, there’s little transparency or accountability around law enforcement spending.”
The funds go into the city’s general fund and are allocated by the city council. The mayor actually told Emerson it would be inappropriate to track the funds.
Now community organizers demand Facebook cease supporting police activities, meanwhile asking local residents to boycott events like festivals and farmers’ markets hosted by the company. They also call for the Menlo Park Police Department to fire a sergeant accused of racial profiling and harassment in 2015. The community has struggled for a decade with gentrification associated with the rise of its technology sector and with the outsized influence those companies have in the area. See the article for more discussion of those points.
Mr. Zuckerberg’s shape shifting continues to keep Facebook in a mystical zone of fuzziness. Confusing? Not to a marketing oriented, politically astute social media mogul.
Cynthia Murrell, June 17, 2020
Whom Do We Trust? Facebook, Google, Others?
June 10, 2020
Internet giants Google and Facebook keep assuring us they respect our privacy, but can we trust them? Facebook, for example, just promised the personal data it is supplying to Covid-19 researchers, academics, and humanitarian agencies is stripped of any identifying information. Daijiworld reports, “Facebook Says Not Sharing Users’ Data with Researchers, Academics.” We’re told:
“Over the past few months, public health researchers have used data sets released by Facebook to inform decisions around Covid-19 across Asia, Europe and North America.”
However, we are assured, Facebook’s Data for Good program protects users’ anonymity:
“The social networking giant said it has created a differential privacy framework that protects the privacy of individuals in aggregated datasets by ensuring no one can identify specific people in these datasets. In 2017, the company launched ‘Data for Good’ with the goal of empowering partners with data to help make progress on major social issues. … Facebook said the research partners enrolled in the ‘Data for Good’ programme only have access to aggregate information from Facebook and it does not share any individual information.”
Sounds great—but are we to simply take Facebook’s word for it? The company is not exactly known for its transparency.
Meanwhile, Inventiva reports, “Google Is Sued for Secretly Amassing a Vast Trove of User Web Data.” Despite that company’s pledge that users are in complete control of their data, a complaint recently filed in federal court in San Jose claims otherwise. The plaintiffs accuse Google of invasion of privacy and violations of federal wiretapping law. Writer Apurva Saxena reports:
“Google surreptitiously amasses billions of bits of information –every day — about internet users even if they opt out of sharing their information, three consumers alleged in a proposed class action lawsuit. … According to the suit, the company collects information, including IP addresses and browsing histories, whenever users visit web pages or use an app tied to common Google services, such as Google Analytics and Google Ad Manager. This makes ‘Google “one stop shopping” for any government, private, or criminal actor who wants to undermine individuals’ privacy, security, or freedom,’ the consumers allege.”
Companies like Facebook and Google (one might add in Amazon for good measure) have obtained a great deal of power and revenue through data collection, and we have only their promises that they are not violating user privacy. Who will hold them accountable? We shall see how this lawsuit pans out; similar suits have been summarily dismissed.
Cynthia Murrell, June 10, 2020
Facebook: A Too Clever Ninja Move?
June 2, 2020
Facebook has some ninja DNA. “Mark Zuckerberg’s Ridiculously Wrong, Misleading, And Self-Serving Statements Regarding Twitter Fact-Checking The President” explains that Facebook is ducking the censorship dust up. The write up states:
Sure, they [this plural means Facebook] have a different policy, because almost all sites have different policies, but if you compared Facebook’s policies on content moderation to Twitter’s you’d find that Facebook does vastly more moderation than Twitter has ever done and Facebook introduced similar “fact checking” efforts years ago. To pretend that Facebook doesn’t do the exact same thing that Twitter is accused of doing here is just ridiculous. And, we all agree that no platform should be “the arbiter of truth” but that’s not the same as saying “do no moderation” (and again, Facebook does a ton of moderation). As for the final claim that Facebook is “hands off” when it comes to political speech, that’s also false. Facebook is hands off on political ads, but not all political speech. And so is Twitter, in that it bars all political ads in the first place.
Pretty close to the pin. However, a question arises, “Why is Mr. Zuckerberg taking this position?” Possible reasons include:
- Facebook has data which suggests that making friends with Mr. Trump is a good idea. Antagonizing the president is, therefore, not a good idea. Mr. Zuckerberg is acting in his own best interests.
- Facebook’s leader believes that Facebook is indeed different, possibly superior to the companies which are trying to gain traction in the digital world he has crafted. Thus, the statements are a reflection of the “truth” as perceived by Mr. Zuckerberg.
- Facebook is not really doing censorship, filtering, or any of the actions cooked up in response to what DarkCyber thinks of as “the Cambridge Analytica incident.” Talk, handwaving, hiring people, paying for psychological counseling are just handwaving.
Other reasons are like to exist. But DarkCyber is content with pointing out that with a couple of public statements, Mr. Zuckerberg has distanced himself and Facebook from the Twitter conflagration. Mr. Zuckerberg is likely to join Mr. Thiel as a go to resource for the White House. Plus, Mr. Zuckerberg is his warm, charming manner is saying, “Zuck you, Twitter.”
Stephen E Arnold, June 2, 2020
Facebook: Slipslidin’ Away from the Filterin’ Thing
May 28, 2020
Censorship, flagged tweets, and technology companies trying to be a nervous parent? Sound familiar. DarkCyber finds the discussion interesting. One of the DarkCyber team spotted “Facebook’s Mark Zuckerberg Says Platform Policing Should Be Limited To Avoiding Imminent Harm.” The main point of the write up contains this statement:
… the platform’s criteria for removing content remains “imminent harm” — not harm “down the line.”
The article provides some training wheels for the DarkCyber researcher:
Zuckerberg said several times that, in the balance, he thinks of himself “as being on the side of giving people a voice and pushing back on censorship.”
Some of the companies powering the digital economy appear to be willing to make decisions about what the product (those who use the services) or the customers (advertisers) can access.
The article provides a context for Facebook’s “imminent harm”; for example:
Facebook’s 2.6 billion users give it unprecedented reach, noted Susan Perez, a portfolio manager at Harrington Investments, who brought up the issue of political interference and fraudulent content on the platform. “Society’s risk is also the company’s risk,” she said.
The article includes a “Yes, but…”; to wit:
Nick Clegg, Facebook’s president of global affairs and communications, said during a question and answer session, said the company doesn’t think a private tech company “should be in the position of vetting what politicians say. We think people should be allowed to hear what politicians say so they can make up their own mind and hold the politician to account.”
As censorship becomes an issue in the datasphere, is Facebook “slip sliding away”? Is the senior management of Facebook climbing a rock face using an almost invisible path, a path that other digital climbers have not discerned?
But wait? Didn’t that pop song say?
You know the nearer your destination
The more you’re slip slidin’ away
Sure, but what if Facebook’s slip slidin’ is movin’ closer?
Stephen E Arnold, May 28, 2020
Facebook: A Super Example of a Leader with Integrity, Forthrightness, and Ethics
May 25, 2020
This is amazing. After years of Congress criticizing Facebook for its disappointing policies on false information, one representative is pointing to the social media platform as an example to others. CNBC reports, “Schiff to Google and Twitter: Please Be More Like Facebook When It Comes to Coronavirus Misinformation.” After the 2018 Cambridge Analytica scandal, tolerating Russian-made falsehoods during the 2016 presidential election, and consistently refusing to curb untrue political ads, what did Facebook do to earn this praise now? Reporter Joshua Roberts writes:
“Facebook said earlier this month that it would notify users if they had engaged with a post that had been removed for including misinformation about Covid-19 in violation of its policies. The social media company will also direct users to myths debunked by the World Health Organization. That marked a major step for Facebook, which has wrung its hands over other forms of misinformation, most notably in political ads. But even while it has refused to fact-check or remove most political ads that contain false information, Facebook said it would remove any that contain misinformation about the coronavirus. Schiff, chairman of the House Intelligence Committee that investigated Russian meddling in the 2016 election, asked the chief executives of Google, YouTube and Twitter to consider a similar policy to Facebook’s in letters sent Wednesday. ‘While taking down harmful misinformation is a crucial step, mitigating the harms from false content that is removed requires also ensuring that those users who accessed it while it was available have as high a likelihood of possible of viewing the facts as well,’ Schiff wrote to the CEOs.”
Good point. While both Google’s YouTube and Twitter have also been removing misinformation on Covid-19, they have not agreed to notify anyone who viewed the falsehoods before they were taken down. Yes, a leader among leaders.
Cynthia Murrell, May 25, 2020
Facebook: Reducing Overhead and Maybe Management Oversight
May 22, 2020
NBC News (I know “real news” is thriving) published “Mark Zuckerberg: Half of Facebook May Work Remotely by 2030.” The article quotes the fellow who was not really in touch with Cambridge Analytica’s activities as saying:
“We are going to be the most forward-leaning company on remote work at our scale,” the Facebook CEO said in an interview.
The article points out:
Still, Facebook’s move — and Zuckerberg’s expectation of a 50-50 split between in-office and at-home workers by 2030 — marks a seismic shift for Silicon Valley and American business generally, especially if other companies are inspired to follow suit.
One obvious point is that Facebook is aiming to reduce the costs for office space, heat, electricity, and related facility services.
The motivation may be simpler than the complex verbal gymnastics reveal: Facebook can be more profitable, distance itself from certain office behaviors, and use monitoring technology to keep the gerbils running.
How many commercial real estate professionals agree with me? Yep, that’s what I thought.
Stephen E Arnold, May 22, 2020
Facebook Chokes NSO Group: Will NSO Group Tap Out?
April 27, 2020
Facebook has become a digital world unto itself. From the insouciance demonstrated during the Cambridge Analytica matter to the cheerful attempt to create a global currency, Facebook has was some might call digital schnorrer. Take data and do what’s necessary to get as much as possible for nothing. Pay for data? Nah. Testify so elder statesmen can understand? Nah. Make it easy for consumers to manage their free Facebook accounts? Nah.
These are fascinating characteristics of a social media company eager to bring people together. But the company has another characteristic, and it is one that certainly surprised the hapless researchers at DarkCyber.
Cyberscoop reported that the Facebook legal eagles are doubling down on the bet that they can squeeze the NSO Group. Is it for cash? Is it for power? Is it to make darned clear that Facebook is more powerful than a company which develops specialized software for government agencies? DarkCyber doesn’t know, but it is clear, if the information in “Facebook: NSO Group Used U.S.-Based Servers in Operations against WhatsApp” is accurate, Facebook is ready to rumble.
The write up states:
In court documents, Facebook-owned WhatsApp claims NSO Group used a server run by Los Angeles-based hosting provider QuadraNet “more than 700 times during the attack to direct NSO’s malware to WhatsApp user devices in April and May 2019.”
The article points out that:
The filing is a blow to NSO Group’s claims that its signature product, Pegasus, isn’t capable of running operations in the United States.
What’s remarkable is that the lawsuit has become increasingly high profile. Dust ups related to what DarkCyber calls intelware and third parties usually keep a lower profile. A good example is the efforts expended to keep the lid on the interesting litigation between Analyst’s Notebook and Palantir Technologies. This matter, if mentioned at a conference, evokes the question, “What? When?”
The Facebook NSO Group dispute is getting media traction. Cyberscoop includes the full 35 page document via link in its article.
DarkCyber’s view is:
- There are some ironic factors in Facebook’s pursuit of this matter; for example, allegedly Facebook wanted to license NSO Group’s Pegasus. Is Facebook a bride left at the alter?
- Is Facebook trying to deflect attention from its own data policies? ( It is helpful to keep in mind that Facebook has to pay $5 billion for its Cambridge Analytica adventure.)
- Facebook’s own behaviors have been troubling to some individuals due to its own privacy and data actions; for example, exposing friends of friends without oversight to Facebook partners.
- Facebook’s shift from the privacy procedures users assumed were in place to a more Wild West approach to data as the social media firm sought to expand its revenues and user base.
Intelware companies are not new, but they are small compared to today’s Facebook. Intelware companies are like some flowers which die in direct sunlight. A special climate controlled environment is necessary for survival.
Facebook may be waking up to the fact that certain government agencies want access to Facebook data. Specialized firms, not just NSO Group, have the ability to work around, under, and through whatever shields Facebook puts in place to keep Facebook data for Facebook. And when Facebook does play nice with government agencies, Facebook plays by its own rules and brings the ball and the referee to the game.
DarkCyber’s perception is that Facebook was and is offended by what it thinks NSO did or does. DarkCyber assumes that Facebook wants it own NSO Group-style capabilities and is defending itself in order to be the Facebook everyone knows and loves.
With the Facebook – NSO Group matter moving forward, the path each company, the lawyers, and possibly government officials will explore will be interesting to chart.
Plus who knows whether Facebook is fighting hard to protect its customers or fighting another battle.
Also, NSO Group may, like a WWE star, have a masked helper waiting in the wings eager to join the fray.
Stephen E Arnold, April 27, 2020
Australia: Facebook and Google Will Not Be Allowed to Kill News
April 20, 2020
“Australia to Force Technology Giants Facebook and Google to Pay for News Content” expresses something News Corp’s Rupert Murdoch has long desired: Money for real news.
The write up reports:
Social media giants Facebook and Google will be forced to pay Australian media companies for sharing their content or face sanctions under a landmark decision by the Morrison government. The move comes as the media industry reels from tumbling advertising revenue, already in decline before the Covid 19 coronavirus outbreak collapsed the market.
Several questions may soon be answered:
- Will Facebook and Google tie up the “pay for news” effort in the courts?
- If the invoices are sent, will Facebook and Google pay them or seek to stall, negotiate, or just ignore blandishments?
- Will the law cause Facebook and Google to set up their own news gathering operations and subsidize them via ad revenue; that is, reinvent traditional news. (Remember: Apple and Google have teamed up to deal with coronavirus. The “pay for news” effort may force a similar shotgun marriage.)
- Will other countries like members of the Five Eyes, get with this “pay for news” program?
Net net: Facebook and Google face a management moment that could become “real news.”
Stephen E Arnold, April 20, 2020
Facebook: Disappearing Snapchap Content?
March 24, 2020
Ever vigilant Techcrunch published “Instagram Prototypes Snapchat Style Disappearing Text Messages.” The article reports:
Instagram has prototyped an unreleased ephemeral text messaging feature that clears the chat thread whenever you leave it.
The function seems to complement Whatsapp disappearing content.
Will there be unintended consequences of these measures? DarkCyber believes that Facebook has a knack for sparking discussion about its policies, goals, and intentions among some customer segments.
Stephen E Arnold, March 24, 2020
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