The Coveo IPO: Making Some Headway

December 9, 2021

A number of Canadian tech companies have recently gone public on the Toronto Stock Exchange only to be met with muted responses. One was enterprise search firm Coveo, which went public in November in order to position itself globally, attract talent, and fund future acquisitions. CEO Louis Têtu appears unconcerned about the apparent indifference to his and other companies’ fledgling stock, The Globe and Mail reports in its piece, “Coveo CEO Dismisses Soft Trading Start on TSX as Quebec Software Company Closes $215-Million IPO.” Writer Sean Silcoff tells us:

“Coveo received more than $1-billion in orders for its IPO… . The stock hit $18 on its first day of trading last Thursday, but has since retreated, briefly trading below the issue price Tuesday. That makes it the fourth new tech issue this autumn – following D2L Corp., Q4 Inc. and E Automotive Inc. – to trade below its issue price. Coveo stock closed Wednesday at $15.30, up 1.7 per cent. Mr. Têtu dismissed Coveo’s ho-hum start as a public company, noting the share price of New York Stock Exchange-listed rival Elastic NV had dropped by 15 per cent over the previous four sessions. ‘There is a set of market dynamics we don’t control; the tide raises and lowers all boats,’ he said. ‘I think the jury is going to be out until the first earnings call [as a public company] and the subsequent earnings call. I think anybody who understands the stock market and IPOs … wouldn’t draw conclusions’ from the stock’s early performance. Coveo became the 20th Canadian tech IPO on the TSX to raise $50-million or more since July, 2020. By contrast, there were 12 such IPOs in the 11 years ended December, 2019.”

I suppose that is a good point—progress is progress, even if it is not at light speed. The write-up [paywalled] includes a few more details about Coveo’s growth and profits. Since its founding in 2005, the company has acquired two AI-powered e-commerce firms: Tooso in 2019 and Qubit in 2021. It sounds like Coveo may have some more companies already in its sights.

The good news is that the stock on December 8, 2021, was trending up. Search and retrieval is a tough business. Just ask the former CEOs of Autonomy and Fast Search & Transfer or take a look at the dust up between Amazon and Elastic. Worth monitoring. Maybe take a stake?

Cynthia Murrell December 10, 2021

US Government Procurement: Diagram the Workflow: How Many Arrows Point Fingers?

December 8, 2021

I want to keep this short. For a number of years, I have pointed out that current Federal procurement procedures and the policies the steps are supposed to implement create some issues. I like to mention procurement time for advanced software. By the time the procurement goes through the RFQ, the RFP, the proposal evaluation, the selection, the little meeting at which losers express their concerns, and the award — the advanced technology is often old technology. Another issue is the importance of marketing hoo hah which often leads the Federal government to purchase products and services which are different from that which was described in the PowerPoint presentations and the proposals. There are other interesting characteristics of the process; for example, coffee chats with senators, nice lunches with important people who may pop up on a cable TV talking head program, or good old friendship from a college social group. Ah, yes. Procurement.

US Government Agencies Bought Chinese Surveillance Tech Despite Federal Ban” is a collection of some procurement anecdotes. Interesting? Not particularly. Why? There are no consequences for buying products and services from vendors who should not be eligible for US government contracts. The article focuses on Chinese related missteps. The explanations are crafted to avoid getting anyone in legal hot water.

Net net: I worked in DC starting in the early 1970s. How much has changed in the last 50 years. Not much. China is nemesis but China was a bit of a nemesis 50 years ago. The FARs have been updated. Nevertheless, some interesting purchases have been made over the years. Where’s the Golden Fleece Award now? Are there some unwanted and unloved tanks parked somewhere? What about certain air superiority systems which experience more downtime than a second hand taxi purchased from a shady character in Mexico City. Yes, procurement and some proud moments. Why not fire up that TikTok and ignore the useful data hosed back to certain servers?

Stephen E Arnold, December 8, 2021

Amazon: The Online Bookstore Does FinTech

December 1, 2021

Several years ago, I did a series of reports about Amazon’s push into a data marketplace. That technology is chugging along, but it appeals to the back office crowd. “Goldman Sachs Unveils Amazon Backed Cloud Service for Wall Street Trading Firms” makes clear that the back office is an important part of the Bezos bulldozer’s post-Jeff itinerary. Instead of teaming with US government agencies, the online bookstore has connected with everyone’s favorite financial institution to create a fintech cloud.

The write up reports:

The bank is opening up access to its trove of market data and software tools to hedge funds and asset managers in an offering designed with Amazon’s cloud division.

Like other Amazon back office services, many Amazon watchers will yawn. The excite swirls around Black Friday deals and Amazon’s alleged manipulation of its product search results.

How long has the online bookstore been working with the estimable Wall Street eminence? The answer is more than a decade.

Worth watching because the back office in the world of finance is possibly more lucrative than selling Amazon Basics T shirts.

Stephen E Arnold, December xx, 2021

NFT: Explain This to Your Mom at Thanksgiving

November 22, 2021

I have no dog in this crypto fight. You can view an interview with one of the founders of SecureX on November 30, 2021, in a DarkCyber interview. I am not sure about some of the innovations swirling around the crypto thing.

I do want to direct your attention to The NFT Bay. This is a pirate NFT search system. Navigate to the url (verified at 632 am US Eastern on November 22, 2021, and run your queries. Here’s the url https://thenftbay.org.

The logo looks familiar. Perhaps you have seen it before? Once again, my blog post will remain at a high level.

You can sign up for a newsletter about The NFT Bay. The publication is produced by an entity named G. Huntley. Sock puppet, alias, I don’t know, and I am not willing to spend time poking around. That’s a job for an enthusiastic NFT fan perhaps?

Where does G. Huntley reside?

That question has an interesting answer. A van that is slowly working its way around Australia. You can check out the entity’s Web site at this link. Yep, vanlife meets NFTs and InfoSec.

Now about your explanation for Thanksgiving.

Stephen E Arnold, November 22, 2021

Expert Surprised That Health Club Billing Methods Are Used by SaaS and Cloud Companies

November 19, 2021

I enjoy write ups which reveal the obvious. Consider health clubs or gym memberships. One gym located in the whiskey and fried chicken capital of the flyover states is about 3,000 square feet. How many members does the facility have? The answer is 3,000. How many use the gym on a regular basis? About 100. How does the outfit make money? Billing the “members” who never use the equipment. Plus, the billings each month are facilitated by the smart software at Visa, MasterCard, and banks with auto-withdrawal capability. Is this a scam? Nope, it’s the business model of health clubs. Just sign up and never come. Works like a champ by the way.

I Analyzed SaaS Billing Dark Patterns” and learned that the author was surprised, shocked, horrified, and troubled that cloud providers use the health club approach to revenue. The write up reveals:

SaaS providers are more than willing to use dark billing patterns to increase their growth metrics and revenue. They exploit positive user acquisition loops in recurring subscriptions to get money from users as surreptitiously as possible.

Yep, shocker.

I loved this rhetorical question? Why do SaaS providers deploy the dark patterns?

The answer is, “The method generates money.”

But, but, but…. That’s bad.

Well, it depends on what point of view one adopts, doesn’t it.

Hollowing out is dumbing down in my book. The surprise in the write up illustrates the failure of basic management oversight.

What’s this mean? Higher costs, people who cannot figure out why something doesn’t work, and a lack of awareness about the obvious. Yep, the thumbtyper world is a fascinating construct.

Stephen E Arnold, November 19, 2021

Enterprise Search: What Did Shakespeare Allegedly Write?

November 15, 2021

The statement, according to my ratty copy of Shakespeare’s plays edited by one of the professors who tried to get me out of the university’s computer “room” in 1964, presents the Bard’s original, super authentic words this way:

The play is Hamlet. The queen, looking queenly, says to the fellow Thespian: “The lady doth protest too much, methinks.”

Ironic? You decide. I just wanted to regurgitate what the professor wanted. Irony played no part in getting and A and getting back to the IBM mainframe and the beloved punch card machine.

I thought about “protesting too much” after I read “Making a Business Case for Enterprise Search.”

I noted this statement:

In effect you have to develop a Fourth Dimension costing model to account for the full range of potential costs.

Okay, the 4th dimension. Experts (real and self anointed) have been yammering about enterprise search for decades.

Why does an organization snap at the marketing line deployed by vendors of search and retrieval technology? The answer is obvious, at least to me. Someone believes that finding information is needed for some organizational instrumentality. Examples include finding an email so it can be deleted before litigation begins. Another is to locate the PowerPoint which contains the price the now terminated sales professional presented to close a very big contract. How about pinpoint who in the organization had access to the chemical composition of a new anti viral? Another? A shipment went walkabout. Some person making minimum wage has to locate products to be able to send out another shipment.

The laughable part of “enterprise search” is that there is no single system, including the craziness pitched by Amazon, Microsoft, Google, start ups with AI centric systems, or small outfits which have been making minimal revenue headway for a very long time from a small city in Austria or a suburb of the delightful metropolis of Moscow.

The cost of failing to find information cannot be reduced to the made up data about how long a person spends hunting for information. I believe a mid tier consulting outfit and a librarian cooked up this info-confection. Nor is any accountant going to be able to back out the “cost” of search in a cloud database service provided by one of the regulators’ favorite monopolies. No system manager I know keeps track of what time and effort goes into making it possible for a 23 year old art history major locate the specific technical innovation in an autonomous drone. Information of this type requires features not included in Everything, X1, Solr, or the exciting Amazon knock off of Elastic’s follow on to Compass.

Enterprise information retrieval has been a thing for about 50 years. Where has the industry gone? Well, one search executive did a year in prison. Another is fighting extradition for financial fancy dancing. Dozens have just failed. Remember Groxis? And many others have gone to the search-doesn’t-work section of the dead software cemetery.

I find it interesting that people have to explain search in the midst of smart software, blockchain, and a shift to containerized development.

Oh, well. There’s the Sinequa calculator thing.

Stephen E Arnold, November 15, 2021

Bitcoin: Now a Teenager. We Know What Is Ahead?

November 5, 2021

Bitcoin is 13 years old. Zits, staying out late, pushing boundaries, and trying out controlled substances. Did I miss anything.

Oh, yes, these thoughts were sparked by “Bitcoin White Paper turns 13 Years Old: The Journey So Far.” This nine page document by the mysterious  Nakamoto entity has set off a fuse in the financial industry.

The write up provides a walk down memory lane. The essay states:

While it isn’t clear whether more countries will adopt BTC as legal tender in the future, or whether interest for Bitcoin ETFs will wane, it appears clear that Bitcoin is here to stay and serve as both a store of value and medium of exchange, and that’s only 13 years after the idea was first introduced. Imagine what will happen in the next 13 years.

Stock up on NFTs and crypto. Keep your eye on tax regulations too.

Stephen E Arnold, November 5, 2021

CoinMarketCap User Data Leaked

November 3, 2021

The IRS may be interested in these data. Many turn to crypto currency because it is (nearly) untraceable. The major website where users go to keep up to date on crypto currency markets, however, has proven to be less secure. Gadgets360 reports, “Data of Over Three Million CoinMarketCap Users Breached, Crypto-Tracker Acknowledges.” We learn:

“Data of over three million CoinMarketCap (CMC) users was leaked earlier in October, the crypto tracker confirmed. Every day, over 27 million people from the US, India, and Japan among other nations visit the platform to price-track and stay updated on cryptocurrency, a report by statistics firm HypeStat claimed recently. This data breach comes at a time when cyber-attacks specifically targeting the crypto-community are rising in numbers, worldwide. Despite several nations still being skeptical about legalizing crypto currencies, the crypto space is witnessing rapid expansion in many parts of the world. Registered email addresses of 3,117,548 CMC users were unlawfully obtained and uploaded on hacking forums by nefarious cyber criminals on October 12, CryptoPotato reported earlier this week. These email ids are now being traded on the dark web. CMC has acknowledged this data breach while noting that the passwords of these leaked email addresses remain safe.”

We suppose that is something to be grateful for. CMC insists the data leak was not on their own servers, and is still investigating what went awry. Writer Radhika Parashar reminds us this is not the first time a crypto firm has been breached, pointing to BitMEX and Ledger as examples. Also, a recent Business Insider report identifies 32 fraud and hacking attacks on crypto targets so far this year to the tune of nearly $3 billion. The same study states the number of attacks is growing by 41% each year. Ah, secure crypto.

Cynthia Murrell, November 3, 2021

Crypto Currency and Social Media: Financial Heterocyclic Skeletons?

October 27, 2021

I read what seemed at first glance another rah rah crypto currency news report. The article is “NFTs Are Sinking Their Non-Fungible Claws in Even Deeper.” Here’s a snippet I underlined:

Just as crypto currencies are set to revolutionize the world of economics and finance, NFTs are going to rewrite how we think about digital goods.

This prose comes from the Reddit social media outfit’s job posting. Reddit is not alone. The Zen-manager wizard in charge of Twitter has perceived a similar signal from the future. The short message outfit wants to get into crypto.

Several observations:

  • Existing oversight and financial controls are not tuned into the powerful interactions of social media, censorship/filtering, and digital currency and its artifacts
  • Financial experts struggle to explain the Tesla phenomenon and strike me as in the dark about crypto currencies, NFTs, and financial reactions that are likely to be triggered among the young at heart and a taste for gambling
  • Traditional financial firms spend big bucks to make sure their data streams are up to the demands of high frequency trading. Are these outfits ready for the 24×7 social media crypto currency reactions? My hunch is that the firms will generate words but the understanding thing may be on vacation.

Net net: Reddit and Twitter, two social media giants, are doing some experimenting with volatile financial chemicals. The reactions may be surprising.

Stephen E Arnold, October 27, 2021

China: Rethinking Decentralized Finance the CCP Way

October 11, 2021

I read “Bitcoin Plummets after China Intensifies Cryptocurrency Crackdown.” The “real” news story reports:

Chinese government agencies including the country’s securities regulator and the People’s Bank of China (PBOC) said in a statement on Friday that all cryptocurrency-related business activities are illegal and vowed to clamp down on illicit activities involving digital currencies.

Well, that seems clear. Draconian? Sure.

A demonstration of power? Sure.

Popular among the digital currency enthusiasts in China?  For party members, probably. For others, probably less enthusiasm.

What’s interesting is that China appears to recognize the threats posed by “digital everything” require government action.

Russia is playing a fence sitting game.

As nation states pick a team, will a different alignment of power emerge?

Interesting. What happens if those on the China side embrace total surveillance? Even more interesting.

I am delighted I am old. Thumbtypers are likely to have a different take on this development.

Stephen E Arnold, October 11, 2021

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