Enterprise Search: What Did Shakespeare Allegedly Write?
November 15, 2021
The statement, according to my ratty copy of Shakespeare’s plays edited by one of the professors who tried to get me out of the university’s computer “room” in 1964, presents the Bard’s original, super authentic words this way:
The play is Hamlet. The queen, looking queenly, says to the fellow Thespian: “The lady doth protest too much, methinks.”
Ironic? You decide. I just wanted to regurgitate what the professor wanted. Irony played no part in getting and A and getting back to the IBM mainframe and the beloved punch card machine.
I thought about “protesting too much” after I read “Making a Business Case for Enterprise Search.”
I noted this statement:
In effect you have to develop a Fourth Dimension costing model to account for the full range of potential costs.
Okay, the 4th dimension. Experts (real and self anointed) have been yammering about enterprise search for decades.
Why does an organization snap at the marketing line deployed by vendors of search and retrieval technology? The answer is obvious, at least to me. Someone believes that finding information is needed for some organizational instrumentality. Examples include finding an email so it can be deleted before litigation begins. Another is to locate the PowerPoint which contains the price the now terminated sales professional presented to close a very big contract. How about pinpoint who in the organization had access to the chemical composition of a new anti viral? Another? A shipment went walkabout. Some person making minimum wage has to locate products to be able to send out another shipment.
The laughable part of “enterprise search” is that there is no single system, including the craziness pitched by Amazon, Microsoft, Google, start ups with AI centric systems, or small outfits which have been making minimal revenue headway for a very long time from a small city in Austria or a suburb of the delightful metropolis of Moscow.
The cost of failing to find information cannot be reduced to the made up data about how long a person spends hunting for information. I believe a mid tier consulting outfit and a librarian cooked up this info-confection. Nor is any accountant going to be able to back out the “cost” of search in a cloud database service provided by one of the regulators’ favorite monopolies. No system manager I know keeps track of what time and effort goes into making it possible for a 23 year old art history major locate the specific technical innovation in an autonomous drone. Information of this type requires features not included in Everything, X1, Solr, or the exciting Amazon knock off of Elastic’s follow on to Compass.
Enterprise information retrieval has been a thing for about 50 years. Where has the industry gone? Well, one search executive did a year in prison. Another is fighting extradition for financial fancy dancing. Dozens have just failed. Remember Groxis? And many others have gone to the search-doesn’t-work section of the dead software cemetery.
I find it interesting that people have to explain search in the midst of smart software, blockchain, and a shift to containerized development.
Oh, well. There’s the Sinequa calculator thing.
Stephen E Arnold, November 15, 2021
Bitcoin: Now a Teenager. We Know What Is Ahead?
November 5, 2021
Bitcoin is 13 years old. Zits, staying out late, pushing boundaries, and trying out controlled substances. Did I miss anything.
Oh, yes, these thoughts were sparked by “Bitcoin White Paper turns 13 Years Old: The Journey So Far.” This nine page document by the mysterious Nakamoto entity has set off a fuse in the financial industry.
The write up provides a walk down memory lane. The essay states:
While it isn’t clear whether more countries will adopt BTC as legal tender in the future, or whether interest for Bitcoin ETFs will wane, it appears clear that Bitcoin is here to stay and serve as both a store of value and medium of exchange, and that’s only 13 years after the idea was first introduced. Imagine what will happen in the next 13 years.
Stock up on NFTs and crypto. Keep your eye on tax regulations too.
Stephen E Arnold, November 5, 2021
CoinMarketCap User Data Leaked
November 3, 2021
The IRS may be interested in these data. Many turn to crypto currency because it is (nearly) untraceable. The major website where users go to keep up to date on crypto currency markets, however, has proven to be less secure. Gadgets360 reports, “Data of Over Three Million CoinMarketCap Users Breached, Crypto-Tracker Acknowledges.” We learn:
“Data of over three million CoinMarketCap (CMC) users was leaked earlier in October, the crypto tracker confirmed. Every day, over 27 million people from the US, India, and Japan among other nations visit the platform to price-track and stay updated on cryptocurrency, a report by statistics firm HypeStat claimed recently. This data breach comes at a time when cyber-attacks specifically targeting the crypto-community are rising in numbers, worldwide. Despite several nations still being skeptical about legalizing crypto currencies, the crypto space is witnessing rapid expansion in many parts of the world. Registered email addresses of 3,117,548 CMC users were unlawfully obtained and uploaded on hacking forums by nefarious cyber criminals on October 12, CryptoPotato reported earlier this week. These email ids are now being traded on the dark web. CMC has acknowledged this data breach while noting that the passwords of these leaked email addresses remain safe.”
We suppose that is something to be grateful for. CMC insists the data leak was not on their own servers, and is still investigating what went awry. Writer Radhika Parashar reminds us this is not the first time a crypto firm has been breached, pointing to BitMEX and Ledger as examples. Also, a recent Business Insider report identifies 32 fraud and hacking attacks on crypto targets so far this year to the tune of nearly $3 billion. The same study states the number of attacks is growing by 41% each year. Ah, secure crypto.
Cynthia Murrell, November 3, 2021
Crypto Currency and Social Media: Financial Heterocyclic Skeletons?
October 27, 2021
I read what seemed at first glance another rah rah crypto currency news report. The article is “NFTs Are Sinking Their Non-Fungible Claws in Even Deeper.” Here’s a snippet I underlined:
Just as crypto currencies are set to revolutionize the world of economics and finance, NFTs are going to rewrite how we think about digital goods.
This prose comes from the Reddit social media outfit’s job posting. Reddit is not alone. The Zen-manager wizard in charge of Twitter has perceived a similar signal from the future. The short message outfit wants to get into crypto.
Several observations:
- Existing oversight and financial controls are not tuned into the powerful interactions of social media, censorship/filtering, and digital currency and its artifacts
- Financial experts struggle to explain the Tesla phenomenon and strike me as in the dark about crypto currencies, NFTs, and financial reactions that are likely to be triggered among the young at heart and a taste for gambling
- Traditional financial firms spend big bucks to make sure their data streams are up to the demands of high frequency trading. Are these outfits ready for the 24×7 social media crypto currency reactions? My hunch is that the firms will generate words but the understanding thing may be on vacation.
Net net: Reddit and Twitter, two social media giants, are doing some experimenting with volatile financial chemicals. The reactions may be surprising.
Stephen E Arnold, October 27, 2021
China: Rethinking Decentralized Finance the CCP Way
October 11, 2021
I read “Bitcoin Plummets after China Intensifies Cryptocurrency Crackdown.” The “real” news story reports:
Chinese government agencies including the country’s securities regulator and the People’s Bank of China (PBOC) said in a statement on Friday that all cryptocurrency-related business activities are illegal and vowed to clamp down on illicit activities involving digital currencies.
Well, that seems clear. Draconian? Sure.
A demonstration of power? Sure.
Popular among the digital currency enthusiasts in China? For party members, probably. For others, probably less enthusiasm.
What’s interesting is that China appears to recognize the threats posed by “digital everything” require government action.
Russia is playing a fence sitting game.
As nation states pick a team, will a different alignment of power emerge?
Interesting. What happens if those on the China side embrace total surveillance? Even more interesting.
I am delighted I am old. Thumbtypers are likely to have a different take on this development.
Stephen E Arnold, October 11, 2021
Great Moments in Modern Management: The Mailchimp Move
September 28, 2021
I like the phrase “high school science club management methods.” No one else seems to care. I spotted a exemplary management maneuver. “Mailchimp Employees Are Furious After the Company’s Founders Promised to Never Sell, Withheld Equity, and Then Sold It for $12 Billion.” The “it” refers to the company, not “the equity,” but, hey, what does one expect from a mash up of Silicon Valley “real” news and German quality control. You will have to pay to read the original story. Money is needed for copy editors or a BMW lease.
I noted this passage:
The founders told anyone who would listen they would own Mailchimp until they died and bragged about turning down multiple offers. “It was part of the company lore that they would never sell,” said a former Mailchimp employee, who like others interviewed for this story were granted anonymity because they were unauthorized to discuss sensitive internal matters. “Employees were indoctrinated with this narrative.”
The two founders did sell.
Well, what do you know? A high flying online email marketing outfit said one thing and did another. Gee, that rarely happens.
I wish the HSSCMM would catch on. The methods are proliferating like snorts in the high school lunch room when someone mentions “the prom.” Oh, those mail monkeys all grown up!
Stephen E Arnold, September 28, 2021
Alphabet Spells Out YouTube Recommendations: Are Some Letters Omitted?
September 23, 2021
I have been taking a look at Snorkel (Stanford AI Labs, open source stuff, and the commercial Snorkel.ai variants). I am a dim wit. It seems to me that Google has found a diving partner and embracing some exotic equipment. The purpose of the Snorkel is to implement smart workflows. These apparently will allow better, faster, and cheaper operations; for example, classifying content for the purpose of training smart software. Are their applications of Snorkel-type thinking to content recommendation systems. Absolutely. Note that subject matter experts and knowledge bases are needed at the outset of setting up a Snorkelized system. Then, the “smarts” are componentized. Future interaction is by “engineers”, who may or may not be subject matter experts. The directed acyclic graphs are obviously “directed.” Sounds super efficient.
Now navigate to “On YouTube’s Recommendation System.” This is a lot of words for a Googler to string together: About 2,500.
Here’s the key passage:
These human evaluations then train our system to model their decisions, and we now scale their assessments to all videos across YouTube.
Now what letters are left out? Maybe the ones that spell built-in biases, stochastic drift, and Timnit Gebru? On the other hand, that could be a “Ré” of hope for cost reduction.
Stephen E Arnold, September 23, 2021
Big Tech Defines Material: What Does That Really Mean to Oligopolistic-Type Outfits?
September 16, 2021
I noted a US government study called “Non HSR Reported Acquisitions by Select Technology Platforms: 2010-2019: FTC Study.” The report, assuming it is spot on, suggests that large companies interpreted the word “material” differently from what some financial / accountant types think it means; for example, “Items are considered to be material when they have an excessive impact on reported profits, or on individual line items within the financial statements.” [Source: The Google, of course.] Some MBAs and accountants have remarkably flexible connotative skills. Is this a Deloitte Touche-type touch?
The report states:
My hunch is that standard deviation is not a hot topic at Zoom happy hours. The standard deviations in the table above suggest that the big tech outfits in the study pretty much redefined “material,” bought stuff and did not make a big deal about it, and chugged along in their cheerfully unregulated state during the period of the study.
The report states:
The five technology platform 6(b) respondents identified 616 non-HSR reportable transactions above $1 million, in addition to 101 Hiring Events and 91 Patent Acquisitions. The respondents reported an additional approximate 60 transactions below $1 million and 160 financial investments. Voting Security (Control) and Asset acquisitions comprise 65% of all of the above transactions. When excluding Hiring Events, Patent Acquisitions, and transactions below $1 million, Voting Security (Control) and Asset acquisitions comprise 85% of the transactions.
I interpret this to mean that the big tech outfits in the sample decided what to report and what to ignore; that is, the deals were not material. There’s that MBA word again.
Here’s another passage I circled:
Most of the transactions that were classified into technology categories were concentrated in the categories of Mobility (mobile devices and device-based software and content, which comprised more than 10% of the acquired firms), Application Software (front-end applications such as CRM, ERP, SCM, BI, commerce and vertical business software, which comprised more than 9% of the acquired firms), and Internet Content & Commerce (internet destination and internet-enabled services, which comprised more than 6% of the acquired firms). In the Mobility and Application Software categories, the number of transactions peaked in 2015; in the Internet Content & Commerce category, the number of transactions peaked in 2011.
Observations:
- Fancy dancing is popular among the companies in the sample; notably, Alphabet/Google, Amazon, Apple, Facebook, and Microsoft
- Regulators, probably with MBAs, looked the other way
- The power of unregulated commercial enterprises makes clear who is in charge of many important technical and social activities.
Interesting stuff, and I am confident that a lawyer with an MBA can explain this misalignment about the meaning of “material.” I wonder if the hints about the behavior of the companies in the sample suggest that we now live in a digital banana republic with the centers of power concentrated among a few corporate entities in their plantation houses.
Stephen E Arnold, September 16, 2021
Lucky India. Google Wants to Help
September 16, 2021
Google seeks to clear up a misunderstanding. Odisha’s OrissaPost reports, “Google Says Firmly Sees Itself as Partner to India’s Financial Ecosystem.” At issue is Google Pay and its Spot platform. It sounds like some reports about its partnerships with banks may have given the impression Google is trying to supplant or undermine existing financial institutions in India. We learn:
“The company emphasized that in every geography where Google Pay is present, its stance is consistently one of partnering with the existing financial services and banking systems to help scale and enable frictionless delivery of financial products and services and contribute to the goal of financial inclusion. In a blogpost, Google India said there have been a few instances where these offerings have been reported as ‘Google Pay’s offerings’, which fuels misinterpretation. ‘To be clear, we have always looked at our role firmly as a partner to the existing financial ecosystem that brings unique skill sets and offerings to drive further adoption of digital payments in the country,’ it said. … The internet major also noted that its Spot platform works as an additional discovery channel for many businesses to build and offer new experiences to users to drive adoption of their services. The use cases span across ticket purchase, food ordering, paying for essential services like utility bills, shopping and getting access to various financial products.”
See the write-up or Google India’s blog post for more specific details. The company emphasizes bringing partners onto the Google Pay platform connects them to customers around India who would otherwise be unable to access their services, helping to “level social inequalities.” Aw Google, always looking out for the little guy aren’t you?
Cynthia Murrell, September 16, 2021
Silicon Valley: Fraud or Fake Is an Incorrect Characterization
September 10, 2021
I read “Elizabeth Holmes: Has the Theranos Scandal Changed Silicon Valley?” The write up contains a passage I found interesting; to wit:
In Silicon Valley, hyping up your product – over-promising – isn’t unusual…
Marketing is more important than the technology sold by the cash hype artists. Notice that I don’t use the word “entrepreneur,” “innovator,” “programmer,” or the new moniker “AIOps” (that’s artificial intelligence operations).
The Theranos story went wrong because there was not a “good enough” method provided. The fact that Theranos could not cook up a marginally better way of testing blood is less interesting than the fact about the money. She had plenty of money, and her failure is what I call the transition from PowerPoint to “good enough.”
Why not pull a me-too and change the packaging? Why not license a method from Eastern Europe or Thailand and rebrand it? Why not white label a system known to work, offer a discount, and convince the almost clueless Walgreen’s-type operation that the Zirconia was dug out of a hole in a far-off country.
Each of these methods has been used to allow an exit strategy with honor and not a career-ending Tesla-like electric battery fire which burns for days.
The write up explains:
Particularly at an early stage, when a start-up is in its infancy, investors are often looking at people and ideas rather than substantive technology anyway. General wisdom holds that the technology will come with the right concept – and the right people to make it work. Ms Holmes was brilliant at selling that dream, exercising a very Silicon Valley practice: ‘fake it until you make it’. Her problem was she couldn’t make it work.
The transgression, in my opinion, was a failure to use a me-too model. That points to what I call a denial of reality.
Here are some examples of how a not-so-good solution has delivered to users a disappointing product or service yet flourished. How many of these have entered your personal ionosphere?
- Proprietary app stores which offer mobile software which is malware? The purpose of the proprietary app store is to prevent malfeasance, right?
- Operating systems which cannot provide security? My newsfeed is stuffed full of breaches, intrusions, phishing scams, and cloud vulnerabilities. How about that Microsoft Exchange and Azure security or the booming business of NSO Group-types of surveillance functionality?
- Self-driving vehicles anyone? Sorry, not for me.
- Smart software which is tuned to deliver irrelevant advertising despite a service’s access to browser history, user location, and email mail? If I see one more ad for Grammarly or Ke Chava when I watch a Thomas Gast French Foreign Legion video in German, I may have a stroke. (Smart software is great, isn’t it? Just like ad-supported Web search results!)
- Palantir-type systems are the business intelligence solutions for everyone with a question and deep pockets.
The article is interesting, but it sidesteps the principal reason why Theranos has become a touchstone for some people. The primum movens from my vantage point is:
There are no meaningful consequences: For the funders. For the educational institutions. For the “innovators.”
The people who get hurt are not part of the technology club. Maybe Ms. Holmes, the “face” of Theranos will go to jail, be slapped with a digital scarlet A, and end up begging in Berkeley?
I can’t predict the future, but I can visualize a Michael Milkin-type or Kevin Mitnick-type of phoenixing after walking out of jail.
Theranos is a consequence of the have and have not technology social construct. Technology is a tool. Ms. Holmes cut off her finger in woodworking class. That’s sort of embarrassing. Repurposing is so darned obvious and easy.
More adept pioneers have done the marketing thing and made a me-too approach to innovation work. But it does not matter. This year has been a good one for start ups. Get your digital currency. Embrace AIOps. Lease a self driving vehicle. Use TikTok. No problem.
Stephen E Arnold, September 10. 2021
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