Google Gems for 1 16 24: Ho Ho Ho

January 16, 2024

green-dino_thumb_thumb_thumbThis essay is the work of a dumb dinobaby. No smart software required.

There is no zirconium dioxide in this gem display. The Google is becoming more aggressive about YouTube users who refuse to pay money to watch the videos on the site. Does Google have a problem after conditioning its users around the globe to use the service, provide comments, roll over for data collection, and enjoy the ever increasing number of commercial messages? Of course not, Google is a much-loved company, and its users are eager to comply. If you want some insight into Google’s “pay up or suffer” approach to reframing YouTube, navigate to “YouTube’s Ad Blocker War Leads to Major Slowdowns and Surge in Scam Ads.” Yikes, scam ads. (I thought Google had those under control a decade ago. Oh, well.)

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So many high-value gems and so little time to marvel at their elegance and beauty. Thanks, MSFT Copilot Big thing. Good enough although I appear to be a much younger version of my dinobaby self.

Another notable allegedly accurate assertion about the Google’s business methods appears in “Google Accused of Stealing Patented AI Technology in $1.67 Billion Case.” Patent litigation is boring for some, but the good news is that it provides big money to some attorneys — win or lose. What’s interesting is that short cuts and duplicity appear in numerous Google gems. Is this a signal or a coincidence?

Other gems my team found interesting and want to share with you include:

  • Google and the lovable Bing have been called out for displaying “deep fake porn” in their search results. If you want to know more about this issue, navigate to Neowin.net.
  • In order to shore up its revenues, Alphabet is innovating the way Monaco has: Money-related gaming. How many young people will discover the thrill of winning big and take a step toward what could be a life long involvement in counseling and weekly meetings? Techcrunch provides a bit more information, but not too much.
  • Are there any downsides to firing Googlers, allegedly the world’s brightest and most productive wizards wearing sneakers and gray T shirts? Not too many, but some people may be annoyed with what Google describes in baloney speak as deprecation. The idea is that features are killed off. Adapt. PCMag.com explains with post-Ziff élan. One example of changes might be the fiddling with Google Maps and Waze.
  • The estimable Sun newspaper provides some functions of the Android mobiles’ hidden tricks. Surprise.
  • Google allegedly is struggling to dot its “i’s” and cross its “t’s.” A blogger reports that Google “forgot” to renew a domain used in its GSuite documentation. (How can one overlook the numerous reminders to renew? It’s easy I assume.)

The final gem in this edition is one that may or may not be true. A tweet reports that Amazon is now spending more on R&D than Google. Cost cutting?

Stephen E Arnold, January 16, 2024

eBay: Still Innovating and Serving Customers with Great Ideas

January 16, 2024

green-dino_thumb_thumb_thumbThis essay is the work of a dumb dinobaby. No smart software required.

I noted “eBay to Pay $3 Million after Couple Became the Target of Harassment, Stalking.” If true, the “real” news report is quite interesting. The CBS professionals report:

“eBay engaged in absolutely horrific, criminal conduct. The company’s employees and contractors involved in this campaign put the victims through pure hell, in a petrifying campaign aimed at silencing their reporting and protecting the eBay brand,” Levy [a US attorney] said. “We left no stone unturned in our mission to hold accountable every individual who turned the victims’ world upside-down through a never-ending nightmare of menacing and criminal acts.”

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MSFT Copilot could not render Munsters and one of their progeny opening a box. But the image is “good enough,” which is the modern way to define excellence. Well done, MSFT.

In what could have been a skit in the now-defunct “The Munsters”, allegedly some eBay professionals packed up “live spiders, cockroaches, a funeral wreath and a bloody pig mask.” The box was shipped to a couple of people who posted about the outstanding online flea market eBay on social media. A letter, coffee, or Zoom were not sufficient for the exceptional eBay executives. Why Zoom when one can bundle up some cockroaches and put them in a box? Go with the insects, right?

I noted this statement in the “real” news story:

seven people who worked for eBay’s Safety and Security unit, including two former cops and a former nanny, all pleaded guilty to stalking or cyberstalking charges.

Those posts were powerful indeed. I wonder if eBay considered hiring the people to whom the Munster fodder was sent. Individuals with excellent writing skills and the agility to evoke strong emotions are in demand in some companies.

A civil trial is scheduled for March 2025. The story has legs, maybe eight of them just like the allegedly alive spiders in the eBay gift box. Outstanding management decision making appears to characterize the eBay organization.

Stephen E Arnold, January 16, 2024

Guidelines. What about AI and Warfighting? Oh, Well, Hmmmm.

January 16, 2024

green-dino_thumb_thumb_thumbThis essay is the work of a dumb dinobaby. No smart software required.

It seems November 2023’s AI Safety Summit, hosted by the UK, was a productive gathering. At the very least, attendees drew up some best practices and brought them to agencies in their home countries. TechRepublic describes the “New AI Security Guidelines Published by NCSC, CISA, & More International Agencies.” Writer Owen Hughes summarizes:

“The Guidelines for Secure AI System Development set out recommendations to ensure that AI models – whether built from scratch or based on existing models or APIs from other companies – ‘function as intended, are available when needed and work without revealing sensitive data to unauthorized parties.’ Key to this is the ‘secure by default’ approach advocated by the NCSC, CISA, the National Institute of Standards and Technology and various other international cybersecurity agencies in existing frameworks. Principles of these frameworks include:

* Taking ownership of security outcomes for customers.

* Embracing radical transparency and accountability.

* Building organizational structure and leadership so that ‘secure by design’ is a top business priority.

A combined 21 agencies and ministries from a total of 18 countries have confirmed they will endorse and co-seal the new guidelines, according to the NCSC. … Lindy Cameron, chief executive officer of the NCSC, said in a press release: ‘We know that AI is developing at a phenomenal pace and there is a need for concerted international action, across governments and industry, to keep up. These guidelines mark a significant step in shaping a truly global, common understanding of the cyber risks and mitigation strategies around AI to ensure that security is not a postscript to development but a core requirement throughout.’”

Nice idea, but we noted “OpenAI’s Policy No Longer Explicitly Bans the Use of Its Technology for Military and Warfare.” The article reports that OpenAI:

updated the page on January 10 "to be clearer and provide more service-specific guidance," as the changelog states. It still prohibits the use of its large language models (LLMs) for anything that can cause harm, and it warns people against using its services to "develop or use weapons." However, the company has removed language pertaining to "military and warfare." While we’ve yet to see its real-life implications, this change in wording comes just as military agencies around the world are showing an interest in using AI.

We are told cybersecurity experts and analysts welcome the guidelines. But will the companies vending and developing AI products willingly embrace principles like “radical transparency and accountability”? Will regulators be able to force them to do so? We have our doubts. Nevertheless, this is a good first step. If only it had been taken at the beginning of the race.

Cynthia Murrell, January 16, 2024

Amazon: A Secret of Success Revealed

January 15, 2024

green-dino_thumb_thumb_thumbThis essay is the work of a dumb dinobaby. No smart software required.

I read “Jeff Bezos Reportedly Told His Team to Attack Small Publishers Like a Cheetah Would Pursue a Sickly Gazelle in Amazon’s Early Days — 3 Ruthless Strategies He’s Used to Build His Empire.” The inspirational story make clear why so many companies, managers, and financial managers find the Bezos Bulldozer a slick vehicle. Who needs a better role model for the Information Superhighway?

image

Although this machine-generated cheetah is chubby, the big predator looks quite content after consuming a herd of sickly gazelles. No wonder so many admire the beast. Can the chubby creature catch up to the robotic wizards at OpenAI-type firms? Thanks, MSFT Copilot Bing thing. It was a struggle to get this fat beast but good enough.

The write up is not so much news but a summing up of what I think of as Bezos brainwaves. For example, the write up describes either the creator of the Bezos Bulldozer as “sadistic” or a “godfather.” Another facet of Mr. Bezos’ approach to business is an aggressive price strategy. The third tool in the bulldozer’s toolbox is creating an “adversarial” environment. That sounds delightful: “Constant friction.”

But I think there are other techniques in play. For example, we ordered a $600 dollar CPU. Amazon or one of its “trusted partners” shipped red panties in an AMD Ryzen box. [a] The CPU and [b] its official box. Fashionable, right?

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This image appeared in my April 2022 Beyond Search. Amazon customer support insisted that I received a CPU, not panties in an AMB box. The customer support process made it crystal clear that I was trying the cheat them. Yeah, nice accusation and a big laugh when I included the anecdote in one of my online fraud lectures at a cyber crime conference.

More recently, I received a smashed package with a plastic bag displaying this message: “We care.” When I posted a review of the shoddy packaging and the impossibility of contacting Amazon, I received several email messages asking me to go to the Amazon site and report the problem. Oh, the merchant in question is named Meta Bosem:

image

Amazon asks me to answer this question before getting a resolution to this predatory action. Amazon pleads, “Did this solve my problem?” No, I will survive being the victim of what seems to a way to down a sickly gazelle. (I am just old, not sickly.)

The somewhat poorly assembled article cited above includes one interesting statement which either a robot or an underpaid humanoid presented as a factoid about Amazon:

Malcolm Gladwell’s research has led him to believe that innovative entrepreneurs are often disagreeable. Businesses and society may have a lot to gain from individuals who “change up the status quo and introduce an element of friction,” he says. A disagreeable personality — which Gladwell defines as someone who follows through even in the face of social approval — has some merits, according to his theory.

Yep, the benefits of Amazon. Let me identify the ones I experienced with the panties and the smashed product in the “We care” wrapper:

  1. Quality control and quality assurance. Hmmm. Similar to aircraft manufacturer’s whose planes feature self removing doors at 14,000 feet
  2. Customer service. I love the question before the problem is addressed which asks, “Did this solve your problem?” (The answer is, “No.”)
  3. Reliable vendors. I wonder if the Meta Bosum folks would like my pair of large red female undergarments for one of their computers?
  4. Business integrity. What?

But what does one expect from a techno feudal outfit which presents products named by smart software. For details of this recent flub, navigate to “Amazon Product Name Is an OpenAI Error Message.” This article states:

We’re accustomed to the uncanny random brand names used by factories to sell directly to the consumer. But now the listings themselves are being generated by AI, a fact revealed by furniture maker FOPEAS, which now offers its delightfully modern yet affordable I’m sorry but I cannot fulfill this request it goes against OpenAI use policy. My purpose is to provide helpful and respectful information to users in brown.

Isn’t Amazon a delightful organization? Sickly gazelles, be cautious when you hear the rumble of the Bezos Bulldozer. It does not move fast and break things. The company has weaponized its pursuit of revenue. Neither, publishers, dinobabies, or humanoids can be anything other than prey if the cheetah assertion is accurate. And the government regulatory authorities in the US? Great job, folks.

Stephen E Arnold, January 15, 2024

Open Source Software: Free Gym Shoes for Bad Actors

January 15, 2024

green-dino_thumb_thumb_thumbThis essay is the work of a dumb dinobaby. No smart software required.

Many years ago, I completed a number of open source projects. Although different clients hired my team and me, the big question was, “What’s the future of open source software as an investment opportunity and as a substitute for commercial software. Our work focused on two major points:

  1. Community support for a widely-used software once the original developer moved on
  2. A way to save money and get rid of the “licensing handcuffs” commercial software companies clamped on their customers
  3. Security issues resulting from poisoned code or obfuscated “special features.:

My recollection is that the customers focused on one point, the opportunity to save money. Commercial software vendors were in the “lock in” game, and open source software for database, utility, and search and retrieval.

Today, a young innovator may embrace an open source solution to the generative smart software approach to innovation. Apart from the issues embedded in the large language model methods themselves, building a product on other people’s code available a open source software looks like a certain path to money.

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An open source game plan sounds like a winner. Then upon starting work, the path reveals its risks. Thanks, MSFT Copilot, you exhausted me this morning. Good enough.

I thought about our work in open source when I read “So, Are We Going to Talk about How GitHub Is an Absolute Boon for Malware, or Nah?” The write up opines:

In a report published on Thursday, security shop Recorded Future warns that GitHub’s infrastructure is frequently abused by criminals to support and deliver malware. And the abuse is expected to grow due to the advantages of a “living-off-trusted-sites” strategy for those involved in malware. GitHub, the report says, presents several advantages to malware authors. For example, GitHub domains are seldom blocked by corporate networks, making it a reliable hosting site for malware.

Those cost advantages can be vaporized once a security issue becomes known. The write up continues:

Reliance on this “living-off-trusted-sites” strategy is likely to increase and so organizations are advised to flag or block GitHub services that aren’t normally used and could be abused. Companies, it’s suggested, should also look at their usage of GitHub services in detail to formulate specific defensive strategies.

How about a risk round up?

  1. The licenses vary. Litigation is a possibility. For big companies with lots of legal eagles, court battles are no problem. Just write a check or cut a deal.
  2. Forks make it easy for bad actors to exploit some open source projects.
  3. A big aggregator of open source like MSFT GitHub is not in the open source business and may be deflect criticism without spending money to correct issues as they are discovered. It’s free software, isn’t it.
  4. The “community” may be composed of good actors who find that cash from what looks like a reputable organization becomes the unwitting dupe of an industrialized cyber gang.
  5. Commercial products integrating or built upon open source may have to do some very fancy dancing when a problem becomes publicly known.

There are other concerns as well. The problem is that open source’s appeal is now powered by two different performance enhancers. First, is the perception that open source software reduces certain costs. The second is the mad integration of open source smart software.

What’s the fix? My hunch is that words will take the place of meaningful action and remediation. Economic pressure and the desire to use what is free make more sense to many business wizards.

Stephen E Arnold, January 15, 2024

Cybersecurity AI: Yet Another Next Big Thing

January 15, 2024

green-dino_thumb_thumb_thumbThis essay is the work of a dumb dinobaby. No smart software required.

Not surprisingly, generative AI has boosted the cybersecurity arms race. As bad actors use algorithms to more efficiently breach organizations’ defenses, security departments can only keep up by using AI tools. At least that is what VentureBeat maintains in, “How Generative AI Will Enhance Cybersecurity in a Zero-Trust World.” Writer Louis Columbus tells us:

Deep Instinct’s recent survey, Generative AI and Cybersecurity: Bright Future of Business Battleground? quantifies the trends VentureBeat hears in CISO interviews. The study found that while 69% of organizations have adopted generative AI tools, 46% of cybersecurity professionals feel that generative AI makes organizations more vulnerable to attacks. Eighty-eight percent of CISOs and security leaders say that weaponized AI attacks are inevitable. Eighty-five percent believe that gen AI has likely powered recent attacks, citing the resurgence of  WormGPT, a new generative AI advertised on underground forums to attackers interested in launching phishing and business email compromise attacks. Weaponized gen AI tools for sale on the dark web and over Telegram quickly become best sellers. An example is how quickly FraudGPT reached 3,000 subscriptions by July.”

That is both predictable and alarming. What should companies do about it? The post warns:

“‘Businesses must implement cyber AI for defense before offensive AI becomes mainstream. When it becomes a war of algorithms against algorithms, only autonomous response will be able to fight back at machine speeds to stop AI-augmented attacks,’ said Max Heinemeyer, director of threat hunting at Darktrace.

Before AI is mainstream? Better get moving. We’re told the market for generative AI cybersecurity solutions is already growing, and Forrester divides it into three use cases: content creation, behavior prediction, and knowledge articulation. Of course, Columbus notes, each organization will have different needs, so adaptable solutions are important. See the write-up for some specific tips and links to further information. The tools may be new but the dynamic is a constant: as bad actors up their game, so too must security teams.

Cynthia Murrell, January 15, 2024

Do You Know the Term Quality Escape? It Is a Sign of MBA Efficiency Talk

January 12, 2024

green-dino_thumb_thumb_thumb_thumb_thumbThis essay is the work of a dumb dinobaby. No smart software required.

I am not too keen on leaving my underground computer facility. Given the choice of a flight on a commercial airline and doing a Zoom, fire up the Zoom. It works reasonably well. Plus, I don’t have to worry about screwed up flight controls, air craft maintenance completed in a country known for contraband, and pilots trained on flawed or incomplete instructional materials. Why am I nervous? As a Million Mile traveler on a major US airline, I have survived a guy dying in the seat next to me, assorted “return to airport” delays, and personal time spent in a comfy seat as pilots tried to get the mechanics to give the okay for the passenger jet to take off. (Hey, it just landed. What’s up? Oh, right, nothing.)

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Another example of a quality escape: Modern car, dead battery, parts falling off, and a flat tire. Too bad the driver cannot plug into the windmill. Thanks, MSFT Copilot Bing thing. Good enough because the auto is not failing at 14,000 feet.

I mention my thrilling life as a road warrior because I read “Boeing 737-9 Grounding: FAA Leaves No Room For “Quality Escapes.” In that “real” news report I spotted a phrase which was entirely new to me. Imagine. After more than 50 years of work in assorted engineering disciplines at companies ranging from old-line industrial giants like Halliburton to hippy zippy outfits in Silicon Valley, here was a word pair that baffled me:

Quality Escape

Well, quality escape means that a product was manufactured, certified, and deployed which was did not meet “standards”. In plain words, the door and components were not safe and, therefore, lacked quality. And escape? That means failure. An F, flop, or fizzle.

FAA Opens Investigation into Boeing Quality Control after Alaska Airlines Incident” reports:

… the [FAA] agency has recovered key items sucked out of the plane. On Sunday, a Portland schoolteacher found a piece of the aircraft’s fuselage that had landed in his backyard and reached out to the agency. Two cell phones that were likely flung from the hole in the plane were also found in a yard and on the side of the road and turned over to investigators.

I worked on an airplane related project or two when I was younger. One of my team owned two light aircraft, one of which was acquired from an African airline and then certified for use in the US. I had a couple of friends who were jet pilots in the US government. I picked up some random information; namely, FAA inspections are a hassle. Required work is expensive. Stuff breaks all the time. When I was picking up airplane info, my impression was that the FAA enforced standards of quality. One of the pilots was a certified electrical engineer. He was not able to repair his electrical equipment due to FAA regulations. The fellow followed the rules because the FAA in that far off time did not practice “good enough” oversight in my opinion. Today? Well, no people fell out of the aircraft when the door came off and the pressure equalization took place. iPhones might survive a fall from 14,000 feet. Most humanoids? Nope. Shoes, however, do fare reasonably well.

Several questions:

  1. Exactly how can a commercial aircraft be certified and then shed a door in flight?
  2. Who is responsible for okaying the aircraft model in the first place?
  3. Didn’t some similar aircraft produce exciting and consequential results for the passengers, their families, pilots, and the manufacturer?
  4. Why call crappy design and engineering “quality escape”? Crappy is simpler, more to the point.

Yikes. But if it flies, it is good enough. Excellence has a different spin these days.

Stephen E Arnold, January 12, 2024

Has a Bezos Protuberance Knocked WaPo for a Loop?

January 12, 2024

green-dino_thumb_thumb_thumb_thumb_thumbThis essay is the work of a dumb dinobaby. No smart software required.

I thought the Washington Post was owned by one of the world’s richest me with a giant rocket ship and a really big yacht with huge protuberances. I probably am wrong, but what’s new? I found the information in “Washington Post Newsroom Is Rattled by Buyouts” in line with other organizations layoffs, terminations, RIFs, whatever. My goodness, how could an outfit with some Bezos magic be cutting costs. I think that protuberance obsessed fellow just pumped big money into an artificial intelligence start up. To fund that, it makes sense to me in today’s business environment to accept cost cutting and wild and crazy investments in relatively unproven technology amusing. No, it is not interesting.

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An aspiring journalist at a university’s whose president quit because it was easier to invent and recycle information look at the closed library. The question is a good one, even if the young journalist cannot spell. Thanks, MSFT Copilot Bing thing. Three tries. Bingo.

The write up in Vanity Fair, which is a business magazine like Harvard University’s Harvard Business Review without the allegations of plagiarism and screwy diversity battles, brings up images of would-be influencers clutching their giant metal and custom ceramic mugs and gripping their mobile phones with fear in their eyes. Imagine. A newspaper with staff cuts. News!

The article points out:

Scaling back staff while heading into a pivotal presidential election year seems like an especially ill-timed move given the _Post_’s traditional strengths in national politics and policy. Senior editors at the _Post_ have been banking on heightened interest in the election to juice readership amid slowed traffic and subscriptions. At one point in the meeting, according to two staffers, investigative reporter Carol Leonnig said that over the years she’d been told that the National team was doing great work and that issues on the business side would be taken care of, only for the problems to persist.

The write up states:

In late December, word of who’d taken a buyout at _The_ _Washington Post_ began to trickle out. Reporters found themselves especially alarmed by the hard cost cutting hit taken by one particular department: news research, a unit that assists investigations by, among other things, tracking down subjects, finding court records, verifying claims, and scouring documents. The department’s three most senior researchers—Magda Jean-Louis and Pulitzer Prize winners Alice Crites and Jennifer Jenkins—had all accepted buyouts, among the 240 that the company offered employees across departments amid financial struggles. That left news research with only three people: supervisor Monika Mathur and researchers Cate Brown, who specializes in international research, and Razzan Nakhlawi.

The “real news” is that research librarians are bailing out before a day of reckoning which could nuke pensions and other benefits. Researchers are quite intelligent people in my opinion.

Do these actions reflect on Mr. Bezos, he of the protuberance fixation, and his management methods? Amazon has a handful of challenges. The oddly shaped Bezos rocket ship has on occasion exploded. And now the gem of DC journalism is losing people. I would suggest that management methods have a role to play.

Killing off support for corporate libraries is not a new thing. The Penn Central outfit was among the first big corporate giant to decide its executives could live without a special library. Many other firms have followed in the last 15 years or so. Now the Special Library Association is a shadow of its former self, trampled by expert researchers skilled in the use of the Google and by hoards of self-certified individuals who proclaim themselves open source information experts. Why wouldn’t an outfit focused on accurate information dump professional writers and researchers? It meshes quite well with alternative facts, fake news, and AI-generated content. Good enough is the mantra of the modern organization. How much cereal is in your kids’ breakfast box when you first open it? A box half full. Good enough.

Stephen E Arnold, January 12, 2024

Believe in Smart Software? Sure, Why Not?

January 12, 2024

green-dino_thumb_thumb_thumbThis essay is the work of a dumb dinobaby. No smart software required.

Predictions are slippery fish. Grab one, a foot long Lake Michigan beastie. Now hold on. Wow, that looked easy. Predictions are similar. But slippery fish can get away or flop around and make those in the boat look silly. I thought about fish and predictions when I read “What AI will Never Be Able To Do.” The essay is a replay of an answer from an AI or smart software system.

My initial reaction was that someone came up with a blog post that required Google Bard and what seems to be minimal effort to create. I am thinking about how a high school student might rely on ChatGPT to write an essay about a current event or a how-to essay. I reread the write up and formulated several observations. The table below presents the “prediction” and my comment about that statement. I end the essay with a general comment about smart software.

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The presentation of word salad reassurances underscores a fundamental problem of smart software. The system can be tuned to reassure. At the same time, the companies operating the software can steer, shape, and weaponize the information presented. Those without the intellectual equipment to research and reason about outputs are likely to accept the answers. The deterioration of education in the US and other countries virtually guarantees that smart software will replace critical thinking for many people.

Don’t believe me. Ask one of the engineers working on next generation smart software. Just don’t ask the systems or the people who use another outfit’s software to do the thinking.

Stephen E Arnold, January 12, 2024

Canada and Mobile Surveillance: Is It a Reality?

January 12, 2024

green-dino_thumb_thumb_thumbThis essay is the work of a dumb dinobaby. No smart software required.

It appears a baker’s dozen of Canadian agencies are ignoring a longstanding federal directive on privacy protections. Yes, Canada. According to CBC/ Radio Canada, “Tools Capable of Extracting Personal Data from Phones Being Used by 13 Federal Departments, Documents Show.” The trend surprised even York University associate professor Evan Light, who filed the original access-to-information request. Reporter Brigitte Bureau shares:

“Tools capable of extracting personal data from phones or computers are being used by 13 federal departments and agencies, according to contracts obtained under access to information legislation and shared with Radio-Canada. Radio-Canada has also learned those departments’ use of the tools did not undergo a privacy impact assessment as required by federal government directive. The tools in question can be used to recover and analyze data found on computers, tablets and mobile phones, including information that has been encrypted and password-protected. This can include text messages, contacts, photos and travel history. Certain software can also be used to access a user’s cloud-based data, reveal their internet search history, deleted content and social media activity. Radio-Canada has learned other departments have obtained some of these tools in the past, but say they no longer use them. … ‘I thought I would just find the usual suspects using these devices, like police, whether it’s the RCMP or [Canada Border Services Agency]. But it’s being used by a bunch of bizarre departments,’ [Light] said.

To make matters worse, none of the agencies had conducted the required Privacy Impact Assessments. A federal directive issued in 2002 and updated in 2010 required such PIAs to be filed with the Treasury Board of Canada Secretariat and the Office of the Privacy Commissioner before any new activities involving collecting or handling personal data. Light is concerned that agencies flat out ignoring the directive means digital surveillance of citizens has become normalized. Join the club, Canada.

Cynthia Murrell, January 12, 2024

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