Google Software: A Glimpse at the Future of Google Applications

March 11, 2009

In my analyses of Google Patent documents, I documented the number of inventions that have applicability to online advertising. This makes sense. If your $20 billion in annual revenue depended on online advertisers bidding to get in front of potential customers, you would invest in ad R&D as well.

Most of the 40 percent of Google’s inventions have an ad hook. But some of the wizardry operates beneath a digital kimono. Few outside of the GOOG itself get to see the hidden charms that Google’s billions have purchased.

You can glimpse some of the technology by exploring what Google calls its “Agency Toolkit”. You can locate the page here, but I am not sure if you have to be an authorized Google-holic to access the tools. My own goslings wrought the necessary magic for this addled goose. Your goslings may vary in capabilities, of course.

Here’s what Google said about its Agency Toolkit:

We know how busy you are planning, creating and measuring success for your clients. That’s why we’ve created this site: your one-stop shop for Google tools to make your job a little easier. Build effective advertising programs, optimize your performance, and uncover market insights using the resources outlined here. And each of these free tools is easy to use, helping you to efficiently support your clients.

What’s on offer? Quite a few interesting services and functions. I don’t want to spoil your fun when you work through the 18 tools and links for training on the Web page. Let me highlight two:

  1. A placement tool. Google described it this way: “Find and choose websites, RSS feeds and other placements in the Google content network where you want your clients’ ads to run. Identify placements by URLs, topics, or demographics.”
  2. An SEO troubleshooter. The Google wordsmiths wrote: “Find and choose websites, RSS feeds and other placements in the Google content network where you want your clients’ ads to run. Identify placements by URLs, topics, or demographics.”

The toolkit is important for three reasons:

First, it is making powerful functions available to non programmers found in advertising agencies. In my opinion, this approach to what once were script based tasks makes Google a potential disruptive force for information contractors

Second, the metaphor “tools” implies that the ad exec or you if you are your own ad agency you can pick and choose the right tool for the task at hand. Unlike the notion of tools used by Microsoft or Oracle, Google wants its tools to be used by “regular” people, not techies who have passed tests to prove they are worthy of the secrets that unlike the usefulness of software.

Third, the tools themselves are pure Google. That is clean with just enough eye candy available for those client presentations. Don’t believe me. Refresh your memory with http://trends.google.com, which is one of the tools in the kit.

Google is one of the leaders in making arcane and technically complex operations easy and, for some, interactive. Whether to tools provide the amount of control a user assumes he or she gets, the perception of control is what is important. Think of tools as an never ending supply of ice cream and snacks for the Mad Ave type Google customer. The process is so much fun, in my opinion, that is is easy to forget that those are real deflated dollars one is spending. Not even a newspaper’s haggard, desperate ad rep can match the Google Ad Toolkit for fun and results.

Stephen Arnold, March 11.009

YAGG: Gmail Down

March 11, 2009

If you are a Gmail user, you don’t need the Beyond Search Web log to point out another Google glitch, what I call a YAGG (yet another Google glitch). You can read the story here. If accurate, the ComputerWorld headline tells the tale: “Gmail Down; Outage Could Last 36 Hours for Some.” If that link is dead by the time you read the addled goose’s write up, you can find tons of fun at this link to Google News‘s own coverage. So what? Not much to add to my earlier comments. The vaunted technical prowess of the Googlers is not that vaunted. Organizations trying to call Google to license its enterprise solutions may well find that Google will put in place humans who will promptly and eagerly field calls and explain why an potential customer should put its information on Google’s cloud systems.

Stephen Arnold, March 11, 2009

Delver Scooped Up by Sears Holdings

March 10, 2009

The Chicago Tribune, a dead tree outfit, reported on March 10, 2009, “Sears Holdings Corp. Acquires Delver.com, an Israel-Based Social Search Engine Company”. You can read the story here. There’s a bit of financial tap dancing around the deal. It comes after Google emphasized that it wasn’t interested in grabbing Twitter, one of the hot social search services in the US. What’s Sears’s (the once dominant retail operation) know about social search that Google doesn’t? My hunch is that if Google goes slowly, it might be wise to step back and assess social search if the buyer is not a tech savvy outfit like the GOOG. Who knows? Maybe Sears’s executives know something Google doesn’t? Delver is here. Statsaholic charts comparing Delver and Twitter are here.

Stephen Arnold, March 10, 2009

Dead Tree Publishers Try Reforestation

March 10, 2009

PaidContent.org published a round up of several traditional publishers’ plans to generate revenue from digital content. You can read “@FT Digital Media: Newspapers’ Digital Biz Models: Guardian, FT, Bloomberg” here. The article provides snapshots of the angles of attack on the revenue problem. I don’t want to spoil your fun as you work your way through the case histories that have, after years of effort, generated modest life-saving cash. Bloomberg faces several challenges even though it figured out how to get money from the Wall Street crowd. The other two outfits are paddling furiously as ad revenues sink. My take is that the old B school essay about buggy whips is probably a useful read for these publishers.

Stephen Arnold, March 10, 2009

Amazon Out Googles Google… Again

March 10, 2009

This is like watching reruns of Batman. Every week (well, maybe not that often), Amazon announces another cloud service or technology breakthrough. On a shoestring, compared to Google’s and Microsoft’s R&D and infrastructure budget, Amazon continues to out maneuver these arch rivals.

The most recent example I saw was this story “How Amazon Builds the World’s Most Scalable Storage” by Robin Harris. The wonderful thing about this type of publicity is that only readers privy to the story secrets of Google, Microsoft, and others know whether the assertion is accurate or a bit of flexible reality. Please, read the story here and make up your own mind.

I am less interested in the technology Amazon used to get an indulgence from the sins of its storage past and more interested in the way in which Google looks a bit slow. Don’t get me wrong. My research suggests that Google has a more sophisticated data storage and data management system than Amazon. I have read enough Google open source technical papers to know that Google has some next generation storage and dataspace technology moving from the lab to user. Technology is not the issue. Public relations and marketing are.

For me the most interesting comment in Mr. Harris’ article was: “Amazon Web Services will dwarf their products business within a decade.” Wow. This means that Amazon’s present revenue and its growth projections will be a small part of a far larger revenue stream. I can relax my mental turnbuckles and read into this bold assertion that Amazon will be the big cumulus in the cloud computing sky.

Say this type of big idea enough times and it is possible a self fulfilling prophecy could take place. Will Google respond? Will Microsoft? I don’t think either company will do much, which concedes the assertion to Amazon. That’s how one might create an impression of technical superiority without providing fungible evidence.

Stephen Arnold, March 10, 2009

Link Champ: YouTube.com

March 10, 2009

TechCrunch ran an interesting list of the Web logs which are link magnets. You can find the story “The 50 Media Sites Bloggers Link To The Most” here. The number one site? YouTube.com. My take on this is that the other 49 sites may want to recognize that text is not the top dog in the link world. Good news or bad news? If I were one of the traditional media companies looking at YouTube’s exhaust pipe, I would rethink how I present content before it is too late. One the other hand, it may already be too late and YouTube.com is defining the future of information for the under 24 demographic. Now we need a break through in video search.

Stephen Arnold, March 10, 2009

Twitter Bashing Not

March 10, 2009

Network World’s “To Tweet or Not to Tweet, That’s Not an Option” is an interesting write up about Twitter here. Twitter is a micro blogging service much loved by the mobile phone crowd under the age of 24. Most oldsters in heart and mind don’t understand why anyone would want to know that someone is eating breakfast. I suppose an Athenian would express similar surprise after listening to a chunk of Iliad and then having a colleague point out the wonders of the haiku. The article includes a link to a video with tips for social networking. This is another one of those info pellets designed to eliminate the need for a person who in theory knows something to write a sentence or two. For me, the most interesting comment in the semi clever article was:

Even if my explanations so far aren’t enough to persuade you to put some serious effort into “getting” Twitter” just consider that according to a blog entry on Compete.com in February this year Twitter ranks as the third largest social network with 6 million users and 55 million monthly visitors (it is only beaten by Facebook and MySpace, No. 1 and No. 2 respectively).

A good snip for my Twitter file and maybe yours too. Hey, with a url that would be a Tweet.

Stephen Arnold, March 10, 2009

Wolfram Bids for Dominance in the Search Pack

March 9, 2009

A happy quack to the reader who alerted me to this news story:  “Wolfram Alpha: Next Major Search Breakthrough?” here. The system, according to Dan Farber, is called Alpha: Computational Knowledge Engine. The name alone puts to rest any consultant baloney about simplicity and stability in search. Stephen Wolfram is the author of Mathematica, the gold standard in equation crunching. He has whipped out a couple of two pound books that will give most liberal arts grads a migraine. A New Kind of Science has 1,200 pages and lots of equations. Yummy. More detail than a William Carlos Williams’ poem too.

The new system becomes available in May 2009. Not surprisingly, Dr. Wolfram uses lots of math to make the computational knowledge engine sit up and roll over. I don’t have any information in my files about Alpha. You can get the facts from Mr. Farber’s write up.

One item that caught my attention was:

Google would like to own it [Alpha].

With Twitter deemed an also ran by the GOOG, maybe Dr. Wolfram’s math will catch the company’s eye. More information as I find it.

Stephen Arnold,  March 9, 2009

Searching Twitter

March 9, 2009

At dinner on Saturday night, the conversation turned to Twitter. One of the guests asks, “Why would I want to use Twitter?” Another asked, “What’s it good for?” I listened. I will forward to each person in the dinner party Chris Allison’s “Welcome to the Hive Mind: Learn How to Search Twitter” here. Mr. Allison does a good job of documenting Twitter’s real time search system. If you too are baffled by Twitter, read the article and give Twitter a whirl. Join the growing number of intelligence and law enforcement and business intelligence  professionals who are also learning about real time search. Note: most of the information in a Tweet is inconsequential. Aggregated, the micro blog posts are useful.

Stephen Arnold, March 9, 2009

Search: Still in Its Infancy

March 9, 2009

Click here and read the job postings for intelligence professionals. Notice that the skills are those that require an ability to manipulate information, not just in English but in other languages. Here’s a portion of one posting:

Core Collector-certified Collection Management Officers (CMO’s) oversee and facilitate the collection, evaluation, classification, and dissemination of foreign intelligence developed from clandestine sources. CMO’s play a critical role in ensuring that foreign intelligence collected by clandestine sources is relevant,

I keep reading about search is stable and search is simple. I don’t think so. Because language is complex, the challenge for search and content processing vendors is significant. With more than 150 systems available to manipulate information, one would think that software could handle basic collection and analysis, right? Software helps but search is still in its infancy. The source of the jobs? The US Central Intelligence Agency, which is reasonably well equipped with search, text processing, and content analysis systems. Too bad the reality of search is complex, but some find it easy to say the problem is solved and move on in a fog of wackiness.

Stephen Arnold, March 9, 2009

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