Going Fast and Cheap Online for Information
July 4, 2011
“The Web: Fast, Cheap, and Getting Worse by the Minute,” declares InfoWorld. Writer Robert X. Cringely begins with the old adage, “cheap, fast, or good. Pick two.” Mr. Cringely believes that “good” has been left on the table in today’s Web-based journalism.
Fast and good requires a significant financial investment, he insists, like the huge staffs papers used to have but can no longer afford. Good and cheap requires more time, he states, and belongs to the realm of monthly magazine, not daily news sites. Can Internet journalism do anything right?
The author does site his employer as an example of fast and good, but seems concerned that InfoWorld quality may soon fall victim to the specter of budget cuts.
In summary, Cringely asserts,
Web publications are under tremendous pressure to crank out as much material as they can as quickly as possible. More stories equals greater Google juice and more traffic; more traffic equals more ad impressions and clicks, and thus more revenue. That’s the formula. And it’s getting worse.
Is Mr. Cringely throwing some in the writing profession under a bus? I think the columnist has a point, but we have to work with what we’re given. This is just another call to change the world. Not likely to happen.
As the piece acknowledges, the world of journalism has changed dramatically and it won’t be going back to the print model any time soon. Papers that are transitioning online are indeed cutting staff and other expenses. This means less research, less editing, and less fact-checking. I suggest that this puts the onus back on the reader—don’t believe everything you read, and do your own fact checking. Nowadays that doesn’t even require a trip to the library. Just open a new tab and check FactCheck.org, PolitiFact.com, or even Snopes.com. Right there on the Web.
Maybe neither traditional nor the new media is perfect? I just know there’s no use griping about the current state of affairs. We must adapt, writers and readers alike, for there’s no going back. Consumers should take responsibility for their own intellectual explorations, and confirm with a variety of sources before spreading information. It’s common knowledge, or should be, that you can’t just accept anything you read on the Internet.
Perhaps, in the long run, worrying about the quality of reading material will prove to be a moot point anyway. “Snap in another video, mom. I have to learn how to perform a physics experiment and the book is just too much work.”
Cynthia Murrell July 4, 2011
Sponsored by Pandia.com, publishers of The New Landscape of Enterprise Search
Amazon and RIM: Sour Grapes Day and Its Whines
June 30, 2011
Long day for the goose. Most folks heading toward 67 do the golf thing, maybe drink a lunch, or hang out at the mall and check out the walkers. Not me. I was checking out the latest in news and info on the rapidly deteriorating Internet. It is not just the lousy throughput here in Harrod’s Creek, it is the increase in the whine volume. Yep, sour grapes make whine.
The first example is the anonymous letter about the management woes at Research in Motion. Based in Waterloo, the BlackBerry whine maker criticized policies, procedures, innovation, and the furniture. Yep, griping about the office decorations will fix up the BlackBerry orchard in a nonce. You will want to read “Open Letter to BlackBerry Bosses: Senior RIM Exec Tells All as Company Crumbles around Him.” There are some great lines in the letter. The passage I found most amusing was:
Let’s obsess about what is best for the end user. We often make product decisions based on strategic alignment, partner requests or even legal advice — the end user doesn’t care. We simply have to admit that Apple is nailing this and it is one of the reasons they have people lining up overnight at stores around the world, and products sold out for months. These people aren’t hypnotized zombies, they simply love beautifully designed products that are user centric and work how they are supposed to work. Android has a major weakness — it will always lack the simplicity and elegance that comes with end-to-end device software, middleware and hardware control. We really have a great opportunity to build something new and “uniquely BlackBerry” with the QNX platform. Let’s start an internal innovation revival with teams focused on what users will love instead of chasing “feature parity” and feature differentiation for no good reason (Adobe Flash being a major example). When was the last time we pushed out a significant new experience or feature that wasn’t already on other platforms? Rather than constantly mocking iPhone and Android, we should encourage key decision makers across the board to use these products as their primary device for a week or so at a time — yes, on Exchange! This way we can understand why our users are switching and get inspiration as to how we can build our next-gen products even better! It’s incomprehensible that our top software engineers and executives aren’t using or deeply familiar with our competitor’s products.
The snippet has some interesting assertions. Let me squeeze those grapes:
- RIM takes guidance from partners and lawyers. Hey, partners and lawyers know what to do. Partners resell and lawyers bill by the hour. A sharp outfit like RIM not be able to climb much higher up the innovation jungle gym unless it pays more attention to partners and lawyers. RIM is on the right track.
- Android has “a weakness.” That is one reason why the whiner is not working at Google. Google is the top dog. Android. Weakness. Oxymoron.
- Features. Look. Features made Microsoft Word the outstanding product it is. I find the intelligent reformatting, the wonderful numbering function, the intuitive placement of images, and the lightning fast response regardless of computing platform nearly perfect. RIM needs to work harder to add complex functionality. Stop whining and starting adding more icons, earthworm menus, and ever-so-precise trackball ALT key thingies.
Now read “An Open Letter To Jeff Bezos On Terminating The Amazon Affiliate Program In California.” Like the high pitched scree of the RIM letter, this epistle makes my ear drums bleed and my frontal lobes throb throb throb. The issue is that a high traffic Web site gets a piece of the action, a commission, a kick back, a bounty, a beak dip, or a cut of what ever a visitor to an affiliate site spends on Amazon. The world’s smartest man may struggle with uptime for its blend of open source and proprietary software for webby services things, but TWSM, aka Jeff Bezos, knows how to make money. Here’s a passage I found amusing:
Not only are you [The World’s Smartest Man] sucking purchases (and thus potentially jobs) out of my state and undermining those retailers, but you’re also not letting the state earn off the sales tax like those retailers who actually are based here do. That makes me feel really good as a Californian.
Why should Amazon pay sales tax?
Amazon is a sort of virtual company. It does not drive on the roads of California too often. It does not use the California school or sewer systems all that much, and it does not provide fire protection for TWSM’s Seattle area properties. Why pay for what you do not use, do not need, and do not acknowledge as being relevant to the Amazon implementation of the Walton retail vision built of bits, not bricks?
So what’s with the whining about Amazon’s doing what a company is supposed to do in post crash America? Any nibbling at the edges of Amazon’s revenue is bad. What is bad for Amazon is bad for Mr. Bezos. Mr. Bezos wants his way in a manner similar to other tech titans’ perception of right and proper behavior. This whiner wants an entity in America to be fair. Get with the program. Join Prime. Suck it up and get back to search engine optimization, a field of great value and promise.
So there you have it. Two whines. If I drank, I suppose I could slurp some whine too. I am more of a commenter and from a goose pond at that. These two whiners are muddying the waters of the way business is conducted in the US today. Get with the program and put a stopper in the whine bottle, please. Honk.
Stephen E Arnold, July 1, 2011
Stephen E Arnold, described by super real news person Ken Auletta as gruff is the author of the New Landscape of Search, published by Pandia in Oslo, Norway. The monograph is not available for the BlackBerry (I cannot read my screen’s type. Too small.) and not available through Amazon either. I often wonder why I bother to write candid and objective analyses of enterprise search systems. Whining is where it is at for today.
Daily Deal Sites Are Hot and a Challenge
June 30, 2011
CNN Money’s article “Study Offers Grim News on Deal Sites Like Groupon” caused me to do some thinking about online deal sites. I know that some of the goslings follow the offers on Groupon and LivingSocial. I write a couple of columns about online marketing options and included deal sites in my recommendations. I was skeptical about some of the business models. With many companies jumping into the sector, I am not sure which approach will win and which will lose.
The write up called my attention to some research conducted by Rice University. One surprising finding for me was that the deal toboggan may be reaching the finish line. The study, by Utpal Dholakia, professor of management at Rice University, found that nearly 80 percent of coupon users are first-timers, and only 20 percent of them become repeat customers of businesses offering deals through services like Groupon, LivingSocial and OpenTable. . . .
The article said:
Theoretically, many customers will either spend beyond the deal offer or return for more business. But Dholakia found that just 36 percent of customers buy goods or services beyond what was offered in the deal. Worse, less than 20 percent return to the business for full-price purchases.
If true, does the study predict bad news for a field poised to fill with new competitors, including behemoths like Facebook and Amazon. In light of these findings, business clients are likely to either bail altogether or demand the deal sites take a smaller slice of the revenue. I am not sure Web search will regain is zip. This means that those wanting to sell online will have to put on their thinking caps. Easy to say but tough to do in a faltering economy. So much depends on a Google, filled with ads beside the hungry merchants. (Apologies to William Carlos Williams.)
Cynthia Murrell, June 30, 2011
From the leader in next-generation analysis of search and content processing, Beyond Search.
Data Fusion: A Source of Contention?
June 29, 2011
Research. is reporting that Kantar and TRA are doing battle over intellectual property. In their article, “Kantar and TRA at Loggerheads over Data Fusion Patent” they report that Kantar and Cavendish have filed a joint complaint as a pre-emptive strike against TRA who is threatening to sue them over patent right infringement.
According to Kantar and Cavendish, TRA claims that Kantar’s RapidView-Retail product encroaches on its patent. The product marries TV audience data and purchase behaviour data with a view to better targeting ad spend. The case is unusual as Kantar has been a long-time investor in TRA, and Sheila Spence, a WPP and Cavendish executive, sits on the TRA board – though she is alleged to have been excluded from a recent board meeting and may also be excluded from another upcoming meeting.
Let’s think about this. Will a patent spat about data fusion in the ad world trigger potential downstream issues in other market sectors. On the surface, a person might say, “No.” However, with the surprises the US legal system can spring, I am not so sure. My view is that patent litigation can spill over and take out the entrepreneurial Minots and Fargos. There is considerable risk in certain legal matters. Data fusion is the issue but the problem is the advertising. Some folks care a great deal about advertising. My yellow warning lights are now flashing.
Stephen E Arnold, June 29, 2011
You can read more about enterprise search and retrieval in The New Landscape of Enterprise Search, published my Pandia in Oslo, Norway, in June 2011.
Visual Search with 3D from GE
June 25, 2011
A new Google search technology could change the way people use the Internet. According to the Search Engine Watch article “Visual Health Search” Google recently launched its Google Body Browser.
Users have the ability to view a 3D layered model of the body. The article asserted:
“The body can be turned, manipulated, and literally “dissected” down to the vascular level to see how its functions work and connect. This kind of detailed information gives users access to the human body that’s never been available before and goes a long way in promoting a level of understanding that can help people make better informed decisions about their health.”
Healthline Networks in conjunction with GE Healthymagination and Visible Productions have also introduced Healthline BodyMaps. We learned:
“This new tool layers search on top of a 3D anatomical model, and allows people to navigate male and female anatomy, view systems, and organs and explore how the body works.”
Not only can patients get a more in depth look and understanding of medical conditions but physicians and other health care providers will be able to use it to help explain medical conditions, procedures and etc. to patients. Visual Search and 3D could be the new dream team.
A couple of thoughts. Google seems to have terminated its electronic medical record project. And didn’t GE design the Fukushima nuclear facility? Visual search might be less challenging and have a higher upside.
Cynthia Murrell, June 25, 2011
From the leader in next-generation analysis of search and content processing, Beyond Search.
Internet, Reading, and Comprehension: Guess What
June 17, 2011
Robert Glen Fogarty at Lockergnome asks, “Is the Internet Killing Reading Skills?” That good question is addressed by a recent University of Gothenburg study. Here’s what researchers found:
Study head Monica Rosén says: ‘Our study shows that the entry of computers into the home has contributed to changing children’s habits in such a manner that their reading does not develop to the same extent as previously. By comparing countries over time we can see a negative correlation between change in reading achievement and change in spare time computer habits which indicates that reading ability falls as leisure use of computers increases.
Sadly, these results come as no surprise and were probably inevitable. Why read when videos are clearly superior?
Fogarty compares this development to growing up with television, which could be accused of the same effect. He actually credits PBS children’s programming with learning to read early, and suggests that similar efforts on the Internet could be beneficial.
Hmm, we’ll see. Meanwhile, please, pass the Cheetos and Dr. Pepper. Oh, hand me my iPad and mobile phone.
Cynthia Murrell, June 17, 2011
Sponsored by ArnoldIT.com, the resource for enterprise search information and current news about data fusion
Recommind and Predictive Coding
June 15, 2011
The different winners of the Kentucky Derby, Preakness, and Belmont horse races cast some doubt on predictive analytics. But search and content processing is not a horse race. The results are going to be more reliable and accurate, or that is the assumption. One thing is 100 percent certain: A battle over the phrase “predictive coding” in the marketing of math that’s in quite a few textbooks is brewing.
First, you will want to read US 7,933,859, Systems and Methods for Predictive Coding.” You can get your copy via the outstanding online service at USPTO.gov. The patent was a zippy one, filed on May 25, 2010, and granted on April 26, 2011.
There were quite a few write ups about the patent. We noted “Recommind Patents Predictive Coding” from Recommind’s Web site. The company has a Web site focused on predictive coding with the tag line “Out predict. Out perform.” A quote from a lawyer at WilmerHale announces, “This is a game changer in eDiscovery.”
Why a game changer? The answer, according to the news release, is:
Recommind’s Predictive Coding™ technology and workflow have transformed the legal industry by accelerating the most expensive phase of eDiscovery, document review. Traditional eDiscovery software relies on linear review, a tedious, expensive and error-prone process . . . . Predictive Coding uses machine learning to categorize and prioritize any document set faster, more accurately and more defensibly than contract attorneys, no matter how much data is involved.
Some push back was evident in “Predictive Coding War Breaks Out in US eDiscovery Sector.” The point in this write up is that other vendors have been offering predictive functions in the legal market.
Our recollection is that a number of other outfits dabble in this technological farm yard as well. You can read the interview with Google-funded Recorded Future and Digital Reasoning in my Search Wizards Speak series. I have noted in my talks that there seems to be some similarity between Recommind’s systems and methods and Autonomy’s, a company that is arguably one of the progenitors of probabilistic methods in the commercial search sector. Predecessors to Autonomy’s Integrated Data Operating Layer exist all the way back to math-crazed church men in ye merrie old England before steam engines really caught on. So, new? Well, that’s a matter for lawyers I surmise.
With the legal dust up between i2 Ltd. and Palantir, two laborers on the margins of the predictive farm yard, legal fires can consume forests of money in a flash. You can learn more about data fusion and predictive analytics in my Inteltrax information service. Navigate to www.inteltrax.com.
Stephen E Arnold, June 15, 2011
Sponsored by ArnoldIT.com, the resource for enterprise search information and current news about data fusion
The SoLoMo Angle for Google
June 15, 2011
We wanted to highlight a great Google acronym. Google’s Executive Chairman, Eric Schmidt, was interviewed recently at the D9 conference and answered some tough questions as reported in SEW’s ” Eric Schmidt on Search Result Answers, Social Failures & Google Offers Launch.”
Opining on topics that “…ranged from a new approach to answering questions in search results, to Google’s social media failures, and the launch of Google Offers,” Schmidt openly admitted responsibility for his flubs, particularly in the social venue. He indicated that Google searches would be evolving from link-based answers to algorithmically-based answers. Mr. Schmidt allegedly said:
The future of Google is “SoLoMo — social, local, and mobile;”
This is a wonderful buzzword and it meshes nicely with the assertion that that Google counts itself among the four top brands of the post-PC era excluding Microsoft.
Google is moving down the me-to lane at the innovation supermarket. The company rolled out Google Offers. This is an online deal service which reminds me of the Groupon and LivingSocial service, the Yellow Pages service, the Courier-Journal’s service, and a number of other online deal plays.
Yep, “SoLoMo”.
Stephen E Arnold, June 15, 2011
Sponsored by ArnoldIT.com, the resource for enterprise search information and current news about data fusion
The Hoof Beats of Net Censorship
June 14, 2011
“Iran Has Had Enough of the Internet,” writes TechEYE.net, while ComputerWorld reports “China Censors Web to Curb Inner Mongolia Protests.” Control seems inevitable in certain countries.
It’s tough to search when someone has stacked the deck. In China, the government has been blocking search terms and Facebook posts on subjects it wishes to keep quiet. Regarding the most recent actions, TechEYE,net explains:
The censorship comes after protests erupted in the region when an ethnic Mongolian shepherd was run over by an ethnic Han truck driver, according to human rights groups. Ethnic Mongolians in the region have taken to the streets, prompting authorities to declare martial law in some of the cities.
Meanwhile, Iran has decided to shut down the Internet altogether and replace it with its own system. Here’s snippet we noted:
The plan is being drawn up by the country’s communications ministry. The idea seems to have the backing of Iran’s Supreme Leader Ayatolla Ali Khamenei and will help further encourage a certain flavor of Islamic moral values on Iran’s people. It will take two years for Iran’s government departments to be taken off the grid but about 60 percent of the country’s homes and businesses will be connected to [the government’s] new net in much less time.”
Will such censorship come to the US with a vengeance? I doubt it, but certain types of rational thinking yields some surprising outcomes. For examples, read Voltaire’s Bastards.
Cynthia Murrell June 14, 2011
Sponsored by ArnoldIT.com, the resource for enterprise search information and current news about data fusion
AT&T Shifts into Genghis Kahn Mode
June 13, 2011
I remember learning about warriors riding horses 24 hours a day. Instead of hitting the Mongolian equivalent of a convenience store, the rider open a vein on his horse’s neck and took a swig. Efficient.
Now AT&T wants to break in to the online coupon market according to Bloomberg’s article ” AT&T Takes on Groupon with $10 Promotion for Daily Deal Site.”
The new-old Ma Bell has revealed her plans to open a “Grouponesque” type of Web site for consumers through YellowPages.com.
Daily deals are the latest consumer shopping trend and have taken off in the wake of the slowing economy. Why pay full price when you can pay one half or one third of the full price?
AT&T will have to compete with veterans like Groupon, Facebook, and the such newspapers as the New York Times. AT&T believes it can be competitive by using larger discounts and making their site more amenable to the mobile deal hunter.
Pundits and assorted consulting firms anticipate that sales at restaurants, clothing stores and hair and nail salons will reach $6.1 billion by 2015 making the internet discount business potentially, extremely lucrative. The article said:
Market leader Groupon, based in Chicago, is planning an initial public offering later this year that would value the company at between $15 billion and $25 billion, two people familiar with the plans said last month.
I’m not entirely sure what my colleagues believe, but if ATT can truly capitalize on its “no search” couponing idea, may have an edge on their competitors. Could AT&T have a consumer market winner? With more than 90 million users AT&T is going to have a running start in this hot new segment.
Leslie Radcliff, June 13, 2011
Sponsored by ArnoldIT.com, the resource for enterprise search information and current news about data fusion
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