Google Caught in Currents: Flipboard and Zite Row Harder

December 27, 2011

Google has gained international recognition for creating innovative software that has transformed the role of search engine’s as we know it. With this reputation in mind, I was surprised to hear that Thursday’s release of Currents, Google’s news-reading app, has proven to be more than a little disappointing.

According to the Matthew Ingram’s recent Gigaom article “Google Doesn’t Seem to Get How Media Works Now,” much of the coverage of the new app have compared it to existing tablet and iPhone news-readers like Flipboard and Zite. Unfortunately, while Google Currents is superficially similar to these other services, there are some significant differences.

Ingram writes:

Google’s app, while well-designed in many ways, lacks much of the polish and user-interface elements that make Flipboard so compelling (to me at least). And at least in my limited usage of it so far, it doesn’t even manage to rise to the level that Zite provides…It’s entirely possible Google’s app will improve over time, and it does offer some interesting features — such as the ability to sync the content you’ve read between devices — but I still think it’s missing some crucial aspects.

What is the deal Google? has the search giant become dull, normal and slow on the uptake? or just indifferent?

Jasmine Ashton, December 27, 2011

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Chicago Sun-Times to Charge Online

December 19, 2011

In order to generate revenue from online content, a vendor must have a critical mass of digital information. Some of that information can be fluff, but a chunk should be what’s called “must have” content. Newspapers perceive themselves as having “must have” content. Most don’t and those with must have content have burned the fudge.

As most readers (including our two or three) have started getting their news online instead of reaching for the paper in the morning, print newspapers have been suffering.

Signs of this change are obvious in Chicago; The Chicago Sun-Times will begin charging customers to view content on their websites. In the Huffington Post article “Chicago Sun-Times Pay Wall: Paper to Charge Online Readers,” Sun-Times Media Chairman Jeremy Halbreich states, “It is certainly award-winning content and we need to find new ways to support it.” The article also tells us:

The announcement arrives one day after another round of layoffs at the paper, which Halbreich called the ‘final piece’ of 18 months of staffing reductions, Crain’s Chicago Business reports. Sun-Times Media has handed down hundreds of layoffs over the past two years.

In the same article, Sun Times movie critic Roger Ebert says he is upset with the pay wall concept and I agree. Ebert claims that instead of his reviews gathering dust in a pile, they are being read globally and daily online. Charging for online content will only cause readers to stray elsewhere to sites where they can get unlimited free information. Right now, the Sun Times is exempting mobile apps from the fees, which I think they should reconsider as an alternative to the pay wall. But I’m just a mere Kentucky gosling, I may be off on my business advice.

The big goose is not uncertain. The newspaper is likely to earn more from a bake sale than trying to replace the print based ad model with a pay wall. The big goose is, of course, Stephen E Arnold, our beloved leader.

Andrea Hayden, December 19, 2011

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Gray Lady Limping: A Troubled New York Times?

December 16, 2011

I don’t want to draw parallels between the management shifts at Thomson Reuters and the New York Times. Let me document the fact that another semi-surprise hit the struggling New York Times. Navigate to “NY Times CEO exiting, without Explanation.

The Times Co gave no explanation for Robinson’s sudden departure, which caught analysts as well as company insiders by surprise. Speculation among industry observers and the analyst community centered on the company’s faltering stock price, which has declined more than 80 percent since Robinson was appointed CEO in December 2004. This year alone, shares are down nearly 25 percent, a performance that has frustrated investors.

Also interesting was the departure of Martin Nisenholtz, the person who has matched the dismal performance of the Financial Times’s online services. After pulling the New York Times from LexisNexis, the New York Times demonstrated that it was unable to generate big dough when it came to leveraging its brand in the online world. I view the misguided handling of the LexisNexis deal as the first benchmark in the Times’s fascinating financial decline. Business school case study anyone: LexisNexis to the first Times’s online service to the current line up of services to the fumbling of its own indexing to the handling of About.com to today. Yowza. I am glad I am in rural Kentucky, semi retired, hopeless confused, and no longer working in the newspaper industry. Anyone hear the sound of dead trees falling in the forest? When you walk alone and get lost, one can spend quite a while in the wilderness. Watch out. Here comes another dead tree falling.

Stephen E Arnold, December 16, 2011

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Thumbs Up for ReadCube Web Reader

December 14, 2011

Google’s new news reader, which strikes us as a “me too” type product, is getting lots of attention.

We’ve found a nifty tool that lets you interact with your PDFs. Designed for researchers, ReadCube Web Reader lets you highlight and add notes to PDF documents. It also helps you find articles through a search feature that accesses Google Scholar, PubMed, or any library of documents that you import. I could wish for more search options, but perhaps they’re on the way; it’s still in beta, after all.

The application learns your interests over time, and will suggest online articles published within a specified time frame. It will even go find more information about your article, if it’s available.

The folks at Labtiva, who developed the software, aim to “make the world of research more accessible and connected.” On the startup’s about page, we learned from the write up:

Our mission is to improve the pace of scientific discovery. ReadCube was started by a researcher and a computer scientist to address the challenges faced by scientists. What started in a Harvard College dorm room as a tool to help organize and find scientific papers quickly turned into something rather more.

Now the team has expanded beyond the Boston area and hopes their innovation will help researchers around the globe.

I downloaded the beta version and played with it a bit. It’s intuitive and sports a clean design. I’m curious to see what it will decide my interests are after I’ve imported some more articles. It’s definitely handy to be able to highlight and make notes right on the PDF, rather than creating a separate Word document.

Kudos to the Labtiva team; let’s see where they go from here.

Cynthia Murrell, December 12, 2011

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Jungle Logic? How about Jungle Growth?

December 13, 2011

Let me be upfront. I am not a professional writer. I am not a “real” journalist or story-telling consultant. I am a semi retired person living in rural Kentucky. I know my limits, and I know when another is testing those limits.

I read in the dead tree edition of The New York Times this morning (December 13, 2011), an article on page A 29, “Amazon’s Lost Jungle.” The author is Richard Russo. I looked him up in Bing and learned that he is a “real” writer. You can get more information about him at http://en.wikipedia.org/wiki/Richard_Russo. I was disappointed that the dead tree edition of the New York Times did not include some basic information about the author, but that’s what sets dead tree publishers apart from the faux folks who write in blogs like Beyond Search. I am supposed to know Mr. Russo. I told you I had limits.

Amazon has been making headlines. First, there was the Kindle Fire, which was supposed to be an Apple iPod killer. The gizmo is an okay reader. The “iPad killer” part is a non starter. Second, there has been a flurry of information on podcasts, including Adam Carolla’s comedy program, about Amazon’s offering authors money to publish a book with Amazon in place of a New York outfit. Third, there’s The New York Times’s article by Mr. Russo.

I want to focus on that write up.

The hook for Amazon’s Lost Jungle is the cash back for buying from Amazon, not a brick and mortar store front. There are not many of those left in Harrod’s Creek. WalMart, Costco, and BestBuy took care of that. What the big boxes did not crush, Kroger and convenient stores mostly eliminated. Need a vacant store front? Harrod Creek’s for you.

The article recounts via quotations from authors various views of the shift from paper to digital content. The observations are interesting, and I quite liked the phrase “scorched earth capitalism.” Here’s the passage I marked with a question mark:

Like just about everybody I’ve talked to about it, I first attributed Amazon’s price-comparison app to arrogance and malevolence, but there’s also something bizarrely clumsy and wrong-footed about it. Critics may appear weak today, but they may not be tomorrow, and if the wind shifts, Amazon’s ham-fisted strategy has the potential to morph into a genuine Occupy Amazon movement. And even if the company is lucky and that doesn’t happen, what has it really gained? The fickle gratitude of people who will have about as much loyalty to Amazon tomorrow as they do today to Barnes & Noble, last year’s bully? This is good business? Is it just me, or does it feel as if the Amazon brass decided to spend the holidays in the Caribbean and left in charge of the company a computer that’s fallen head over heels in love with its own algorithms?

I think, just guessing I suppose, that Amazon is “bad” somehow. Amazon is successful because people find value in what the firm does. Is Amazon supposed to behave differently with regard to books. In its own way, Amazon is just doing what comes naturally to 21st century, information based companies.

I have three observations:

  • Amazon is going to get bigger and more invasive. Mr. Bezos has a vision which may be as all encompassing as the Apple or Google view of what the firms can accomplish.
  • Books are going to face an uphill battle. I know that in certain demographics books are hot tamales, but in certain demographics so are vinyl records. Unfortunately the big world of money is not based on looking at the world through niche colored glasses.
  • Consumers in the US are into video. Now I know that I like books, but I am old and woefully out of step with the 20 somethings with whom I am sometimes forced to work. The world is video and embedded devices which pump connectivity direct to the brain. Watch for it in the next 10 years.

The “jungle logic” is not operative in the digital world. Think in terms of natural monopolies which attempt to embrace broad expanses of information, information services, and content outputs. The law of the jungle is a lion eats man thing. The law of the digital Amazon is closer to uncontrolled cellular growth colonizing a host. Without meaningful regulation and management common sense, we are looking at some unpleasant, large, and ultimately unhealthy growths. Call the doctor. I just went to voicemail and I have to listen because the menu choices have changed.

Stephen E Arnold, December 13, 2011

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Thomson Reuters and Innovation: Oxymoron?

December 9, 2011

Whoa, Nellie! I read “Thomson Reuters Selected by UK Government to Help Support Entrepreneurs and New Business Start-Ups.” Quite a surprise. Thomson Reuters is not a master of innovation. Yet here is the UK tapping the giant $13 billion, no growth and narrowing margins outfit for a key role in UK business creativity. Thomson Reuters is a a merger which has mostly disappointed stakeholders. Some individual units are innovative; for example, WestlawNext after years of gestation has improved legal search. But other Thomson Reuters’ units are struggling to make technology work. In my opinion, Thomson Reuters focuses on hitting financial targets. If that’s innovation, well, okay. I just think that consistent creativity is more than managing hundreds of look alike products and services like an investment portfolio.

Here’s the passage that caught my attention:

The new online resources feature more than 100 videos produced by Thomson Reuters in addition to other e-learning tools containing new material for pre-start-ups and start-ups. The short 3-10 minute videos focus on the full range of issues that those starting up a business need to consider.

Videos. Are these the videos which Thomson Reuters will put on the YouTube Thomson Reuters’ channel? If so, this is a remarkable shift from doing to viewing. More is needed.

Maybe with the massive management shake up–which is the fourth in 30 months–Thomson Reuters can do innovation, not reorganization? See this Computerworld UK story about more management slip sliding away.

Stephen E Arnold, December 9, 2011

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The Future of Computing: Forget Search?

December 6, 2011

I opened my dead tree version of the New York Times a few minutes ago. I noticed an insert called “Science Times: The Future of Computing.” You may be able to find the December 6, 2011, story at this link. No promises, however.

I found the collection of articles and essays interesting. I suppose “interesting” is a poor word choice. The collection covers start ups, the Africa meme, quantum computing, artificial intelligence (an oxymoron I have heard), online instruction (bad news for some traditional educational materials’ business models I believe), a “programmable universe” (another notion which would be fun to discuss in Philosophy 101), biocomputing, security, open source, and a look at how computing is so important.

I have zero inputs to these polished, shaped, and New York mid-town write ups. The point of the exercise, I believe, was finding the buttons to push at General Electric to get the two page spread which told me:

We power. We are making energy independence a reality. From cutting edge, think film solar panels to advanced gas turbines, we created the high-tech machines that create over a quarter of the world’s energy…

My reaction to the collection of essays in the “special” section was three fold.

First, search, findability, and information access are not concepts which made the starting team in the articles and essays. In fact, I had a tough time locating the link to the special section itself, but that type of intellectual exercise is not one that concerns most of the traditional publishing companies covering technology. The collection and its inserted advertisement seem to lack an integrating hook. In my world, the notion of integration is a pretty big idea.

Second, the special section lacked a message. After working through the “real” outputs from “real” writers, I wondered what might have been done to string these gems on a necklace. The reader would then have been able to enjoy each gem and marvel at the beauty of the necklace. Someone in that Philosophy 101 class would have offered up gestalt, but not the addled goose. I just know when a collection lacks unity.

Third, is GE the “right” advertiser. I read the ad and asked myself two questions:

  1. Isn’t the solar industry in a bit of a tail spin? Forget Solyndra. There are other economic forces which prevent my neighbors from kicking the gas and traditional electric company approach for solar technology.
  2. The energy point baffled me. I kept wondering who supplied the Fukushima reactors? I mean there were fuel pools to the left and fuel pools to the right. Then there were some fuel rods on the roof, almost out of sight.

Interesting special section. Too bad search did not make the cut. It would have been interesting to read what the public relations firms for Google, Microsoft, and Yandex (Blekko) would have said about the future. I would also have enjoyed a write up by Jon Kleinberg, whose team has found some interesting information in posted Flickr pictures. But with search on the outs in the New York knowledge value world, I will just put my fins in the water and take a paddle around the pond filled with mine run off water. None of that coal has anything to do with certain large firms which produce “over a quarter of the world’s energy.” I will consult a mobile device and run a query. The system will “know” what I want better than I do. Artificial intelligence. Just great. Just not search and retrieval or research. Who needs research?

Stephen E Arnold, December 6, 2011

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AppRapids: A New Information Service about Enterprise Apps

December 6, 2011

We pride ourselves on the wide variety of information covered “beyond search”. But the field of search technology increasingly morphs into a larger and larger beast. We have decided to focus on apps in a new information service.

That’s why we have created AppRapids. We want to cover the appification of enterprise software solutions. Like SharePointSemantics and Inteltrax, the service is supported by a commercial venture. We are delighted to announce that PolySpot will sponsor AppRapids.

image

The AppRapids service will cover news, developer information, and business strategies for the exploding world of enterprise applications for search, content processing, and business processes.

This service is run by members of the Beyond Search team. AppRapids’ editor Megan Feil and ArnoldIT editorial coordinator Constance Ard, MLS, utilize the Overflight intelligence system to track important news related to enterprise architecture, search solutions, and apps.

Features of the new service include:

  • Open comments section
  • Social components such as LinkedIn and Facebook presences
  • User-submitted content
  • Open source approach so you can locate a source document and reuse the AppRapids’ content with a link back to the micro-site.

As the PRWeb News Release states, Chief Marketing Officer and PolySpot Founder Olivier Lefassy said:

We believe that the type of information generated by ArnoldIT makes it easy to track important innovations and the companies which are helping create the next-generation enterprise frameworks, architectures, and solutions, including open source. PolySpot is active in this arena, and we want to ensure that a continuous flow of information is available to document developments in open source and proprietary solutions.

PolySpot was founded in 2001. The company designs and sells search and information access solutions designed to improve business efficiency in an environment where data volumes are increasing at an exponential rate. PolySpot’s solutions offer universal connectivity, covering all business needs and ensuring that companies can access the data they need, regardless of their structure, format or origin.

PolySpot

For more information about PolySpot’s enterprise solutions, navigate to www.polyspot.com.

PolySpot’s solutions are based on an innovative infrastructure offering both versatility and high performance, enabling companies to make best use of their assets and rationalizing the strategic costs that today’s businesses and organizations face. PolySpot’s solutions have millions of users worldwide, across all business sectors, with customers including Allianz, BNP Paribas, Bureau Veritas, Crédit Agricole, OSEO, Schlumberger, Veolia, Trinity Mirror and Vinci. For more information about PolySpot, point your browser to www.polyspot.com.

The most notable feature of AppRapids is similar to what we do at Beyond Search: stories include analysis of topics that are usually intentionally muddled by the language of marketing experts. The editors welcome comments for stories and any ideas may be submitted to gumdrop1@mail.com. Point your browser to the About Us page for more information on the editorial policy.

The AppRapids’ team will be attending key events, and we will process news releases sent to us at the email in the news service, gumdrop1@mail.com. We are contemplating a meet up in the near future. Watch AppRapids for details.

Megan Feil, December 6, 2011

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Big Publishing Company Flip Flops

December 5, 2011

I expect a comment to this post telling me, “Big publishing companies don’t wear flip flops.” Okay, I am using a metaphor. This flip flop is a change of business direction. Just like Thomson Reuters fourth or fifth management shake up in 30 months. That type of flip flop. The flipper and flopper is the Guardian, publisher of a popular newspaper.

The company is selling off one digital property. From the ashes, phoenix like news digital properties will arise, absent the url and Google’s “time” value for PageRanbk. All Things D reports, “Three Years Later, the Guardian Wants a Buyer for PaidContent.” It seems New York-based PaidContent and parent company ContentNext Media are for sale by the Guardian Media Group just three years after it bought them. We learned from the write up:

The move, which the company has contemplated for the last year or so, comes as the British newspaper publisher is going through a cost-cutting round while simultaneously gearing up for an attempt to create a U.S. foothold, via a New York-based Web operation.

I’m curious to see what that “New York-based Web operation” will look like. Wasn’t paidContent a “foothold?”

Writer Peter Kafka notes that, though PaidContent is ContentNext’s flagship, the company also runs three other sites:mocoNews features articles on mobile content; contentSutra focuses on digital news in India; and PaidContent:UK, naturally, covers  digital media in the UK. We are willing to learn about new angles on monetizing digital media. The Guardian’s flipping and flopping will be instructive to monitor. For added fun, we may don colorful rubber flip flops so we capture the full impact of the phrase.

Cynthia Murrell, December 5, 2011

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Sarcasm, Now Available at Amazon.com

December 2, 2011

Amazon and its content treasure trove have taken a turn many would not have expected. MIT’s Technology Review reveals “How Amazon Reviews Became a Vehicle for Protest.”

Since the pepper spray incident at UC Davis, some users have been channel their rage through the review feature on Amazon’s page for the spray used in the episode. Over three hundred reviews now exist with titles such as “Accept no substitutes when casually repressing students,” and “Feeling ‘Threatened’ or ‘Surrounded’?” The article asserts:

What’s astonishing is that Amazon seems fully aware of the potential of its reviews to be used for comedy or social commentary. Nothing in their Review Creation Guidelines specifically bans this kind of off-topic reviewing, and if anything they’re probably happy for all the free publicity that occurs anytime anyone decides to use their reviews as a vehicle for self expression.

Well, in all fairness, I don’t think I would have thought to include that language in the guidelines. And it would be foolish for Amazon to do so right now!

I wonder whether this “free publicity” will actually help pepper spray sales. Ah, unintended consequences. One   more thought: As a publisher with reviews, how will a user know if a review has been edited or filtered? Nah, could not happen.

Cynthia Murrell, December 2, 2011

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