Understanding Search Features Available in Out of the Box SharePoint

June 20, 2012

In “SharePoint 2010 Search: Relevance, Refinement, People,” Jennifer Mason takes a closer look at powerful search features available in SharePoint to help you locate and access the data and content you’ve added to the farm. Mason explains her approach to the topic:

Search is everywhere, and SharePoint is no exception. By providing your users with a way to easily find their content you are able to greatly increase the usability and user adoption within your organization. This article will highlight the specific ways that SharePoint search enhances your environment.

She also explains basic content and people search options in out-of-the-box SharePoint that can be a big help to many users. But she also points out that any advanced and higher level search functionality that can make the search and navigation experience better for your users lies in the type of licensing you have and if you choose to invest in implementing FAST Search Server for SharePoint.

Mason goes on to comment on search strategies:

In most organizations a Search strategy is developed that includes information on what content sources need to be created as well as what scopes should be implemented. A good practice is to also have a primary resource that is responsible for reviewing the Search Analytics reports and taking steps to provide continuous improvements to the overall search experience. Search is an area in SharePoint that can potentially cross many teams and require multiple resources so it is a good idea to spend some time planning to ensure that your environment is scoped appropriately.

We agree that search is always deserving of improvement and attention as it is users’ means to access and reuse valuable business knowledge. Depending on your organization, you may not want to devote the time and effort for extensive configurations and training to develop a powerful search feature. We think it would be easier to go with a simple third-party solution like Mindbreeze, cutting down on the costly man hours.

Fabasoft Mindbreeze Enterprise provides consistent and comprehensive information access to both corporate and Cloud sources and . . .

finds every scrap of information within a very short time, whether document, contract, note, e-mail or calendar entry, in intranet or internet, person- or text-related. The software solution finds all required information, regardless of source, for its users. Get a comprehensive overview of corporate knowledge in seconds without redundancy or loss of data.

The seamless Cloud solution makes sure you find the right information you need at any time. Check out the full suite of solutions at Fabasoft Mindbreeze.

Philip West, June 20, 2012

Sponsored by Pandia.com

Richard Paterson Assesses Mobile Access Options for your SharePoint Site

June 19, 2012

Mobile access is no doubt becoming the ubiquitous and a go-to source for users as the office extends well beyond physical office walls. In “SharePoint on Mobile Devices: The Options,” Richard Paterson takes a look at ways to expose SharePoint portals on mobile devices, including out-of-the-box mobile SharePoint views, Responsive Design, Mobile Web Apps, and native apps.

Paterson points out that mobile views are not ‘one size fits all,’ rather the delivery style you choose depends on your target audience, target device, and site content. While an out-of-the-box SharePoint mobile view is simple to implement, it gives you only basic navigation around sites, lists, and document libraries.

Paterson has this to say about a framework solution:

A framework such as Mobile Entrée can provide a richer experience than the out of the box views and will normally provide an API to code against, making extensibility and customization of the functionality intuitive. They will normally operate on templates which allows for powerful front end customization. Views can be made available for different devices, e.g. you might want a two column layout on a tablet, whereas on a phone you would want just one. Frameworks will make form building simpler and also presenting back graphs and tables often used in Business Intelligence easy and more cost effective to implement.

If your site is geared toward news, marketing, or communication, Paterson suggests that a Responsive Design may be best, but it is lacking if you need forms or functional parts. A native device app can give you big results for the user experience, but Paterson explains it also requires the largest investment.

Paterson’s reviews are not comprehensive, but definitely provide a good introduction to mobile options. You may consider the read if you’re looking to beef up your site’s mobile experience. You may also consider adding a third party solution as a means to expand mobile offerings while also saving valuable time and investment resources. We like the feedback we’ve seen about Fabasoft Mindbreeze Mobile.

Here you can read about the Mobile Search solution from Mindbreeze:

Smartphones and tablets are constant companions, indispensable in the business world. Information needs to be able to be exchanged at all times and wherever you are. Easily. Quickly. Securely. Fabasoft Mindbreeze Mobile makes company data available on all mobile devices. Regardless of whether you have a BlackBerry®, iPhone®, Windows Phone or Android™ Smartphone or a tablet such as the Apple iPad, Samsung Chromebook/GalaxyTab or Blackberry Playbook, you can act independently and freely – yet always securely. Irrespective of what format the data is in. Full functionality: the display of the search results is homogenous to the tried and tested web client in terms of clear design and intuitive navigation.

Read more about the Fabasoft Mindbreeze Search Solutions that easily integrate into your SharePoint farm at http://www.mindbreeze.com/.

Philip West, June 19, 2012

Sponsored by Pandia.com

Fabasoft Sees Share Growth and Profit in the Technology Sector

June 18, 2012

In “Fabasoft Linzer makes 700,000 Euros Profit,” the Futurezone.at blog takes a look at the climbing revenue at Fabasoft. Fabasoft AG (FAA.DE) shares have seen an uptick in recent months and have generally been hovering between €3.5 and €4 since March. According to the Fabasoft Annual Report, 2011/2012 saw an 8.3 percent increase from the 2010/2011 fiscal year.

The company listed on the Frankfurt Stock Exchange Austrian software manufacturer Fabasoft AG announced Friday evening, an operating profit of 700,000 € for the financial year 2011/12. In the previous financial year 2010/11 the company had suffered losses amounting to 300,000 euros. Revenues climbed from 21.1 million euros to 22.9 million euros. Earnings before interest, taxes, depreciation and amortization (EBITDA) amounted to 2.2 million euros (1.0 million euros a year earlier).

In the Fabasoft Annual Report letter from the managing Board, Fallman and Bauernfeind also have this to say about the growth,

However, it is not only the intensity of use of our cloud products that has increased over the past fiscal year. We have also recorded encouraging growth in the ‘classic’ business sector with software licenses and the associated services. In the key business with public sector clients we have continued to make good progress despite – and in some cases also because of – considerable savings targets. Our government clients benefit from the innovation that characterizes our product development combined with the years of professional experience of a leading and proven supplier in this market segment…Based on our commitment to responsibility and sustainability the Fabasoft Group has, in the fiscal year under review, developed even further in terms of product portfolio, product accessibility, sales and marketing and in respect of providing services.

With such growth, it seems clear that Fabasoft is on the right track. In terms of cloud services and search, you may consider the full suite of solutions available from Fabasoft, including Fabasoft Mindbreeze Enterprise. The cost-efficient and comprehensive search solution creates relevant knowledge from processing data. With extensive search, your users can find the right information at the right time facilitating the reuse of valuable business knowledge. And with mobile and Web site search features, consider Fabasoft Mindbreeze as the comprehensive solution for your information management. Read more about the full suite of solutions at http://www.mindbreeze.com/.

Philip West, June 18, 2012

Sponsored by Pandia.com

Assumed Pain of SharePoint and Proposed Solutions

June 15, 2012

There seems to be a disconnect between what employees say they need from their enterprise storage and search system, and what SharePoint delivers.  However, SharePoint has become an assumed presence, regardless of the pain of configuration and upkeep.  “Is SharePoint a Pain Point? Maybe It’s Time to Ditch It.” gets right to the point.

The disconnect is explained:

According to a number of studies, the No. 1 justification for spending money on a corporate intranet is to reduce the time and effort on enterprise search. With that being said, I personally haven’t met an employee at a company that feels their SharePoint system meets their needs. There is clearly a disconnect between theory and practice in the IT world.

So what are the major complaints about SharePoint?  SharePoint is slow to deploy, difficult to configure, and users do not like it.  Interestingly, it is estimated that SharePoint is not as cheap as it’s often said to be.  For every $1 spent to license SharePoint, an additional $6 is spent to make it work.

Approximately 80 per cent of large organizations have a SharePoint system and while it can do a lot for you, it asks a lot in return. This system, designed to let people within a company collaborate and share information, requires heavy customization, has poor social computing capabilities and is not based on intuitive navigation whatsoever, making it difficult for most people to use.

So what’s the solution?  We recommend using a smart third party solution like Fabasoft Mindbreeze to bridge the gap between what enterprise search should do and what SharePoint can do.  Fabasoft Mindbreeze Enterprise can stand along or work alongside an existing SharePoint infrastructure.  The addition of Connectors ensures that the Fabasoft Mindbreeze platform works seamlessly across all manner of software.

See what the Federal Ministry of Justice Agency in Austria had to say about Fabasoft Mindbreeze Enterprise:

Mag. Jürgen Atzlsdorfer: ‘In introducing ELAK light we have made it possible to manage and store data, some of which are highly sensitive, in a secure and traceable way. Using Fabasoft Mindbreeze Enterprise as an integrated search solution simplifies our information search. This speeds up case processing, which in turn saves time and money.’

SharePoint has its shortcomings, so for those who need to rescue an existing infrastructure, look into Fabasoft Mindbreeze Enterprise.

Emily Rae Aldridge, June 15, 2012

Sponsored by Pandia.com

Enterprise Search Questions Answered by the Expert behind Fabasoft Mindbreeze

June 14, 2012

When it comes to managing your data, you sometimes need to consult with an expert. Daniel Fallmann is the founder of the independent distribution Mindbreeze Software GmbH. Fallmann holds a Master’s degree in computer science from Johannes Kepler University, Linz, Austria, and before founding Mindbreeze, he worked in systems architecture, systems development, parallel computing and systems management/monitoring. While working on his Master’s degree, Fallmann worked at Fabalabs, a division of Fabasoft Corporation dedicated to ensuring Fabasoft’s products seamlessly run within enterprise-class environments on an open source stack.

In “Ask the Experts – Daniel Fallmann,” at the Computerwelt.at blog, you can submit your enterprise search questions to Fallmann. His background and product are further explained:

Daniel Fallmann is a recognized expert in enterprise search, information access, enterprise-class architecture and software. The Mindbreeze Software GmbH, based in Linz, is a leading provider of software products for fast and intuitive search to find relevant facts in corporate data and the Internet, particularly in organizations where the size or the variety of data sets to link and cross-search is not yet approved.

Fallmann’s experience with strategy makes him a valuable expert you may want to reach out to with your question. Using open standards, Mindbreeze offers high-performance enterprise search and digital cognition for all kinds of enterprises that also boasts quick and easy install so you can be up and running in no time.

With Mindbreeze Mobile, your users can access valuable business knowledge when they need it, and “Fabasoft Mindbreeze Mobile is living proof that the time-saving use of an extensive mobile information access does not compromise data security.” The Mindbreeze InSite solution is a Web site search solution based on the power of semantic technology so your Web site visitors can take advantage of intuitive search. And with no installation, configuration, or maintenance required, InSite’s ease lets you focus on more business critical operations.

Here you can read more from Fallmann about efficient Web site semantics solution:

The best search machine is one that doesn’t attract attention but that simply always delivers the right results. Individual, personalized, exact and relevant. Wherever and whenever. It knows what the customer wants and leads them with pinpoint accuracy to the relevant information. Your search environment becomes your center of knowledge.

Navigate to www.mindbreeze.com to learn more about the full suite of solutions.

Philip West, June 14, 2012

Sponsored by Pandia.com

Microsoft SharePoint: Controlled Term Functionality

June 13, 2012

Also covered “SharePointSearch, Synonyms, Thesaurus, and You” provides a useful summary of Microsoft SharePoint’s native support for controlled term lists. Today, the buzzwords taxonomy and ontology are used to refer to term lists which SharePoint can use to index content. Term lists may consist of company-specific vocabulary, the names of peoples and companies with which a firm does business, or formal lists of words and phrases with “Use for” and “See also” cross references.

The important of a controlled term list is often lost when today’s automated indexing systems process content. Almost any search system benefits when the content processing subsystem can use a controlled term list as well as the automated methods baked into the indexer.

In this TechGrowingPains write up, the author says:

A little known, and interesting, feature in SharePoint search is the ability to create customized thesaurus word sets. The word sets can either be synonyms, or word replacements, augmenting search functionality. This ability is not limited to single words, it can also be extend into specific phrases.

The article explains how controlled term lists can be used to assist a user in formulating a query. The method is called “replacement words”. The idea of suggesting terms is a good one which many users find a time saver when doing research. The synonym expansion function is mentioned as well. SharePoint can insert broader terms into a user’s query which increases or decreases the size of the result set.

The centerpiece of the article is a recipe for activating this functionality. A helpful code snippet is included as well.

If you want additional technical support, let us know. Our Search Technoologies’ team has deep experience in Microsoft SharePoint search and customization. We can implement advanced controlled term features in almost any SharePoint system.

Iain Fletcher, June 13, 2012

New SharePoint Book Features Business Connectivity Services

June 13, 2012

The InfoZine story, “Microsoft Sharepoint 2010: Business Connectivity Services,” introduces us to a new book by the same name.  Ideal for all manner of SharePoint engineers and developers, the guide is a good resource for maximizing all the potential that SharePoint has to offer.

The review gives us an introduction:

Led by a team of SharePoint experts, you’ll learn how to integrate data from several systems—such as sales, accounting, and inventory—and then search, display, combine, and modify the information using code and no-code SharePoint solutions. This hands-on guide is ideal for SharePoint project managers, business analysts, architects, and administrators.

Customization is a big part of utilizing SharePoint, and no doubt this book provides a lot of customization details and tips.  However, many users find that customization is too consuming in terms of time and staff to be able to do it properly.  For these users we recommend a smart third party solution, like Fabasoft Mindbreeze.

Fabasoft Mindbreeze Enterprise understands you, or more precisely understands exactly what the most important information is for you at any given moment . . . The information pairing technology brings enterprise and Cloud together . . . Information pairing brings enterprise information and information in the Cloud together. This gives you an overall image of a company’s knowledge. This is the basis for your competitive advantage. In this way you can act quickly, reliably, dynamically and profitably in all business matters.

Fabasoft Mindbreeze Enterprise can stand alone or work alongside an existing SharePoint infrastructure, making it a seamless way to add a level of intuitiveness and efficiency without the added investment in customization.  Furthermore, Fabasoft offers an entire suite of additional solutions, seamlessly weaving your SharePoint installation together with your other systems.

SharePoint is no doubt the industry leader, and readers will always be interested in more tools, tips, and tricks.  However, for the organization that needs increased efficiency and user experience without the added hassle, a smart third party solution like Fabasoft Mindbreeze is worth consideration.

Emily Rae Aldridge, June 13, 2012

Sponsored by Pandia.com

Another Award for Fabasoft Mindbreeze

June 12, 2012

One of the greatest strengths of the Fabasoft suite of solutions is their interoperability.  Fabasoft Mindbreeze Enterprise is a wonderful compliment and/or alternative to SharePoint.  But the flagship product is not the only product getting attention.  “Fabasoft Wins EuroCloud Austria Award 2012,” tells us that Folio Cloud is the best Cloud service product in Austria.  We would argue that the product can hold its own internationally.

The article reports:

Karl Mayrhofer, Managing Director at Fabasoft Distribution GmbH accepted the award together with Fabasoft Folio Cloud Product Owner Mag. Harald Pfoser: ‘We are pleased to receive this award as the best Cloud service product in Austria. The expert jury showed a clear focus on more security in the Cloud and particularly highlighted the Cloud access with Digital ID, state-proofed identities. In Austria Folio Cloud supports this with mobile signature, in Germany with the digital ID card and in Switzerland with the SuisseID. Because business partners want absolute clarity concerning whom they are collaborating with online in Europe.’

More information about the Folio Cloud product can be found on the Fabasoft web site:

Folio Cloud stands for security and agility. Folio Cloud is the optimal online tool for efficient data management on all devices and secure online storage. Whether at home on your PC or on the move with your smartphone. Folio Cloud has established itself as the best solution for your mobile, secure data exchange. Agile data management and secure online collaboration are hereby guaranteed. Folio Cloud stands for a secure alternative to FTP Server.

So for SharePoint users who are struggling with Cloud service and mobile accessibility features, an implementation of Fabasoft Mindbreeze Enterprise, teamed up with Folio Cloud may just offer the needed solution.  The award-winning combo is definitely worth a second look.

Emily Rae Aldridge, June 12, 2012

Sponsored by Pandia.com

Dirty Secrets of SharePoint Online

June 11, 2012

SharePoint Online is getting a lot of buzz, and rightfully so.  For many, the simplicity of a fully online solution is desirable.  However, despite the hype, there are some seemingly essential features that have been overlooked, or have been poorly drawn.

Pankaj Taneja provides the details for Sys-Con Media in, “5 Dirty Sharepoint Online Secrets You Didn’t Know About.”

When you go through vendor feature datasheets, you get a view of features at a very high level. It’s only once you dive deep and actually start using the software do you get a sense of how it works. The experience might sometimes yield unexpected surprises . . . So while you might have absorbed some of Sharepoint Online’s marketing hype, here are some things they failed to mention.

The negative feedback ranges from the inability to cut and paste to customization difficulties to the fragmented overall structure.

For those who desire the low overhead of an online enterprise deployment, but the intuitiveness and customization of an on-site installation, we encourage you to explore Fabasoft Mindbreeze Enterprise.  Mindbreeze has both Cloud and on-site installations, both of which are updated are far more regular intervals than SharePoint.  Mindbreeze can stand alone or work alongside an existing SharePoint installation.

Fabasoft Mindbreeze Enterprise finds every scrap of information within a very short time, whether document, contract, note, e-mail or calendar entry, in intranet or internet, person- or text-related. The software solution finds all required information, regardless of source, for its users. Get a comprehensive overview of corporate knowledge in seconds without redundancy or loss of data.

In addition, Fabasoft Mindbreeze finds strengths in its seamless integration with other auxiliary services.  Fabasoft Mindbreeze Connectors incorporates all manner of electronic data repositories.  Mobile search and public-facing web site search are all done with Mindbreeze, while full attention is given to security concerns.

For a flexible and intuitive third-party enterprise solution, consider the offerings of Fabasoft Mindbreeze.

Emily Rae Aldridge, June 11, 2012

Sponsored by Pandia.com

IBM Concerned with Personal Mobile Device Security

June 8, 2012

In an age where technology is moving completely towards mobile, including enterprise and content management solutions, concerns about security are valid and growing.  General security awareness regarding mobile technology has not yet caught up to the level that is assumed for desktop or in-network computing.

David Roe gives a full report for CMS Wire in, “IBM Curtails Use of Personal Mobile Devices Over Unsecured App Fears.”

According to an article in the MIT Technology Review, IBM is stopping employees from using their own portable devices in the IBM workplace.

Some of the concern is about business intelligence and keeping a tight lid on proprietary information.

Public file transfer systems like Dropbox have been banned as has Apple’s iCloud; instead, employees use an IBM-hosted version called MyMobileHub as, Horan says, there is the possibility that internal, sensitive information will get loose and into the wild.  Also getting the chop is Apple’s personal assistant Siri based on fears that confidential information will get out. It seems that the licensing agreement says that anything recorded using the app will also be recorded by Apple servers so you can see why IBM might be nervous.

However, this opens up a broader discussion about the security of mobile devices and software, and its continued usage for business essentials such as enterprise search.  SharePoint deployments are common, but secure means to access the farm remotely are plagued with security concerns.  Some third party solutions are doing a good job of anticipating the need and bridging the gap.

We like Fabasoft Mindbreeze and their attention to the mobility needs of the enterprise.

Smartphones and tablets allow you to act quickly in business matters – an invaluable competitive advantage.  Fabasoft Mindbreeze Mobile makes company knowledge available on all mobile devices. You can act freely, independently and yet always securely. Irrespective of what format the data is in.  Full functionality: Search results are displayed homogenously to the web client with regards to clear design and intuitive navigation.

Keep an eye on Fabasoft Mindbreeze and their ability to adapt quickly to the ever changing needs of SharePoint users or enterprise newcomers.

Emily Rae Aldridge, June 8, 2012

Sponsored by Pandia.com

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