Twitter Tools

June 10, 2019

One of our readers spotted “5 Twitter Tools to Discover the Best and Funniest Tweets.” The article is a round up of software utilities which will provide a selected stream of information from Twitter “content creators.” Keep in mind that threads have been rendered almost useless by Twitter’s editorial procedures. Nevertheless, if you don’t have access to a system which provides the “firehose” content or a repository of indexed and parsed Twitter content, you may find one of these useful:

  • Funny Tweeter
  • Ketchup (an easy way to provide Google with information about Tweets)
  • Really Good Questions
  • Thread Reader (what about those disappeared tweets and the not available tweets
  • Twitter’s digest
  • Twubbler (not exactly a Palantir Gotham timeline, however)

Consult the source article for explanations of each and the links.

Stephen E Arnold, June 10, 2019

Reflecting about New Zealand

June 5, 2019

Following the recent attacks in two New Zealand mosques, during which a suspected terrorist successfully live-streamed horrific video of their onslaught for over a quarter-hour, many are asking why the AI tasked with keeping such content off social media failed us. As it turns out, context is key. CNN explains “Why AI Is Still Terrible at Spotting Violence Online.” Reporter Rachel Metz writes:

“A big reason is that whether it’s hateful written posts, pornography, or violent images or videos, artificial intelligence still isn’t great at spotting objectionable content online. That’s largely because, while humans are great at figuring out the context surrounding a status update or YouTube, context is a tricky thing for AI to grasp.”

Sites currently try to account for that shortfall with a combination of AI and human moderators, but they have trouble keeping up with the enormous influx of postings. For example, we’re told YouTube users alone upload more than 400 hours of video per minute. Without enough people to provide context, AI is simply at a loss. Metz notes:

“AI is not good at understanding things such as who’s writing or uploading an image, or what might be important in the surrounding social or cultural environment. … Comments may superficially sound very violent but actually be satire in protest of violence. Or they may sound benign but be identifiable as dangerous to someone with knowledge about recent news or the local culture in which they were created.

We also noted:

“… Even if violence appears to be shown in a video, it isn’t always so straightforward that a human — let alone a trained machine — can spot it or decide what best to do with it. A weapon might not be visible in a video or photo, or what appears to be violence could actually be a simulation.”

On top of that, factors that may not be apparent to human viewers, like lighting, background images, or even frames per seconds, complicate matters for AI. It appears it will be some time before we can rely on algorithms to shield social media from abhorrent content. Can platforms come up with some effective alternative in the meantime? The pressure is on.

Cynthia Murrell, June 5, 2019

US Government Social Media Archive

May 28, 2019

Library of Congress, hello, LOC, are you there? What about other US government agencies? Do you have these data?

Maybe not?

I read “U.S. Navy Creating a 350 Billion Record Social Media Archive” and there is not one word about the Library of Congress. The US Navy wants to build a social media collection. Based on the sketchy information available, the content scope will include:

  • Messages from 200 million unique users (about 30 percent of social media users)
  • Time window: July 1, 2014, to December 31, 2016
  • 100 languages
  • Metadata (date, time, location, etc.).

The RFP is located on FedBizOps.

Stephen E Arnold, May 28, 2019

Department of Defense: Learning from Social Media Posts

May 25, 2019

A solicitation request dated May 13, 2019, “A–Global Social Media Archive, 350 billion digital data records” is an interesting public message. Analysis of social media allegedly has been a task within other projects handled by firms specializing in content analytic. These data mining efforts are, based on DarkCyber’s understanding of open source information from specialist vendors, are nothing new. The solicitation offers some interesting insights which may warrant some consideration.

First, the scope of the task is 350 billion digital records. It is not clear what a “digital record” constitutes, but the 350 billion number represents about two or three months of Facebook posts. It is not clear if the content comes from one service like Twitter or is drawn from a range of messaging and content sources.

Second, the content pool must include 60 languages. The most used languages on the public Internet are English, Chinese, and Spanish. The other 57 languages contribute a small volume of content, and this fact may create a challenge for the vendors responding to the solicitation. The document states:

Data includes messages from at least 200 million unique users in at least 100 countries, with no single country accounting for more than 30% of users.

Third, the text content and the metadata must be included in the content bundle.

The exclusion of photographs and videos is interesting. These are important content mechanisms. Are commercial enterprises operating without connections to nation states operating large-scale content aggregation systems likely to be able to comply? Worth watching to find out who lands this project.

Stephen E Arnold, May 25, 2019

A Grain of Salt for Zuckerberg Suggestions

April 12, 2019

Given the pressures Facebook has been under to better regulate harmful content on its platform, it is no surprise Mark Zuckerberg has weighed in with a blog post on the matter. However, writer Mark Wyci?lik-Wilson scoffs at the Facebook founder’s ideas in the BetaNews write-up, “Mark Zuckerberg’s Calls for Internet Regulation Are Just an Attempt to Shift the Blame from Facebook.” The article outlines Zuckerberg’s “four ideas to regulate the internet,” noting that, coming from anyone else, they might be plausible suggestions: First, there’s the concept of privacy regulations like those in Europe’s GDPR. Zuckerberg also says he wants more control over hate speech, and to exert tighter standards over political advertising, especially near election time. Finally, he counsels data portability.

We’re reminded nothing is actually standing in the way of Facebook implementing these ideas on its own—and this is what makes Wyci?lik-Wilson suspicious of Zuckerberg’s motives. He also notes a couple tendencies he has observed in the Facebook CEO: to pass the buck when something goes wrong, and to spin any attempts to address users’ concerns as a PR positive. He writes:

Whilst admitting that ‘companies such as Facebook have immense responsibilities’ it seems the Facebook founder would rather have rules and guidelines handed down to him rather than having to do the hard work himself. This is understandable. It would help to absolve Facebook of blame and responsibility. If things go wrong when following regulations set out by the government or other agencies, it’s easy to point to the rulebook and say, ‘well, we’re were just doing as we were told’. At the moment it’s all too easy for Facebook to make a lot of noise about how it wants to improve things while simultaneously raping users’ privacy, and benefiting from the fake news, extremist content and everything else the social network claims not to want to be a platform for. But at the end of the day, a signed-up user is a signed-up user, and acts as a microscopic cog in the advertising-driven money-machine that is Facebook. Facebook has shown time and time again that it can do something about objectionable content and activity — be that political extremism, racism, election interference or whatever. But it doesn’t do anything until it faces insurmountable pressure to do so.

Wyci?lik-Wilson urges Facebook to just go ahead and implement these suggestions already, not wait to be told what to do outside forces. “Less talking, more doing,” he summarizes.

Cynthia Murrell, April 12, 2019

Instagram: Another Facebook Property in the News

March 22, 2019

Instagram (IG or Insta) has become an important social media channel. Here’s a quick example:

My son and his wife have opened another exercise studio in Washington, DC. How was the service promoted? Instagram.

Did the Instagram promotions for the new facility work? Yes, quite well.

The article “Instagram Is the Internet’s New Home for Hate” makes an attempt to explain that Facebook’s Instagram is more than a marketing tool. Instagram is a source of misinformation.

The write up states:

Instagram is teeming with these conspiracy theories, viral misinformation, and extremist memes, all daisy-chained together via a network of accounts with incredible algorithmic reach and millions of collective followers—many of whom, like Alex, are very young. These accounts intersperse TikTok videos and nostalgia memes with anti-vaccination rhetoric, conspiracy theories about George Soros and the Clinton family, and jokes about killing women, Jews, Muslims, and liberals.

We also noted this statement:

The platform is likely where the next great battle against misinformation will be fought, and yet it has largely escaped scrutiny. Part of this is due to its reputation among older users, who generally use it to post personal photos, follow inspirational accounts, and keep in touch with friends. Many teenagers, however, use the platform differently—not only to connect with friends, but to explore their identity, and often to consume information about current events.

Is it time to spend more time on Instagram? How do intelligence-centric software systems index Instagram content? What non obvious information can be embedded in a picture or a short video? Who or what examines content posted on the service? Can images with hashtags be used to pass information about possibly improper or illegal activities?

Stephen E Arnold, March 22, 2019

New Field Manual about Social Media Deception

March 7, 2019

How effective are false personas and social media? The answer is, “Remarkably effective.” A new report published by the US Army provides a wealth of information about online deception. The 100 page publication is “FM 3-13.4 Army Support to Military Deception.” The document provides a review of the fundamentals of deception, information about planning a deception operation, and data about preparation and execution. An example of the information contained in the report is a useful review of the terminology of deception. DarkCyber requires these types of glossaries essential to researching additional information.

Without the key terms or jargon, queries about software, methods, and activities are difficult to formulate. Equally valuable is the checklist of “principles.” The information provides a series of reminders about specific operational considerations required for a successful deception campaign. The list of techniques is one of the first summaries of the spectrum of functions associated with deception operations.

The report captures a post operation evaluation checklist. One weakness is the report does not operational examples focused on social media like Facebook, Instagram, Twitter, and LinkedIn. With NATO’s social media phishing of its own soldiers proving effective, more attention is warranted on what can be accomplished at this time with widely used online services. DarkCyber recommends this document because deception activities will become an increasing important tool in law enforcement and intelligence activities.

Stephen E Arnold, March 7, 2019

Regulation: Social Media Is Not a Right

February 20, 2019

Will this ruling push more social-media bad actors onto encrypted communications? Nextgov reports, “A California Court Finds Social Media Posts Aren’t a First Amendment Right.” The headline is a tad inaccurate, I’m afraid. The appeals court ruling actually places a rational limit on that Supreme-Court affirmed right (think of the “fire in a crowded theatre” example.) In fact, the case involved a juvenile on probation who was apparently inclined to brag about his crime. Reporter Ephrat Livni writes:

“Basically, it’s true that AA has the right to speak freely. But his freedom is legally curtailed by probation conditions designed to rehabilitate him and protect the victim. The court noted that his social media posts could endanger the victim in this case and that there were plenty of other ways AA could communicate, including email, phone, in person, and via written correspondence. To the extent that AA’s case seems to contradict the conclusions about free speech and social media in Packingham, it’s notable that the Supreme Court case involved a North Carolina law that made it a felony for sex offenders to have any social media presence at all, indefinitely. In this juvenile case, however, AA was only barred from posting about his offense and only for the duration of his probation.”

So the perpetual dance between freedom and protection continues. Livni also notes that “AA” claimed his attorney was at fault for failing to object to the prohibition in the first place, but that plea was dismissed out of hand. So, freedom of speech on social media is indeed a First Amendment right (at least for now), but, as always, common sense must be applied.

Cynthia Murrell, February 20, 2019

Facebook and Twitter: Russia Targets US Social Media

January 22, 2019

Russia has initiative proceedings against Facebook and Twitter. The allegation is that social networks did not explain “how and when” Russian users’ personal data would be localized. CNBC reports that Facebook is in touch with the government agency bringing the legal action. CNBC states:

The new rules provide the Russian government with the ability to block websites that illegally process Russian citizens’ personal data. The communications regulator can also issue small fines to firms that fall foul of its data laws.

Facebook and Twitter may find that vacationing in Russia could become problematic. Does it seem as if American companies are in constant legal trouble in Europe? Both companies may have money, so why not go where the money is—by legal means, of course.

Perhaps Russia will offer a discount on the financial penalty if Facebook and Twitter place their servers in Moscow. Do you think someone in Mr. Putin’s IT unit will think of this idea?

I do.

Stephen E Arnold, January 22, 2019

Google Hangouts: Dead or Alive?

December 27, 2018

First came the announcement that Google Hangouts was on its way out. Then came data loss and an earlier than planned shut down.

But the Beyond Search goose is confused. Is Google Hangouts a winner or an “also participated” ribbon winner? Though we know it lags behind Zoom.us, a similar service, the IBTimes reports, “Google Has No Plans to Retire Messaging Platform Hangouts, Says G Suite Product Lead.” Reporter Rohit RVN writes:

“There were rumors on the internet last week that Google had decided to shut the Hangouts messaging platform in 2020. Many opined that the search engine giant, which failed to take on Facebook and Twitter with Google+ social media platform, has now given up on challenging more popular messenger applications WhatsApp and Telegram, among others. However, Scott Johnston, a product lead in G Suite at Google (Hangouts Meet & Chat, Google Voice), has rubbished the reports about the company planning to close Hangouts. Johnston took to Twitter and claimed that Google has no immediate or long-term plans to retire Hangouts.”

So, they say it’s more of a transition than a shuttering. Johnson also emphasized that the Google plans to help existing users of the “Classic” Hangouts make a smooth transition to its G Suite counterparts. The write-up goes on to mention that Google has recently begun beta testing Duplex, an AI feature, on Pixel phones in certain pilot cities. We’re told the tool can perform advanced functions, like making dinner reservations.

Useful for many. But the Beyond Search goslings are okay just pecking around the murky pond. Low tech, but the method works.

Cynthia Murrell, December 27, 2018

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