Take That Googzilla Because You Have One Claw in Your Digital Grave. Honest

March 8, 2023

My, my. How the “we are search experts” set have changed their tune. I am not talking about those who were terminated by the Google. I am not talking about the fawning advertising intermediaries. I am not talking about old school librarians who know how to extract information from commercial databases.

I am talking about the super clever Silicon Valley infused pundits.

Here’s an example: “Google Search Is Dying” from 2022. The write up contains one of the all-time statements from a Google wizard I have encountered. Believe me. I have noted a few over the years.

The speaker is the former champion of search engine optimization and denier of Google’s destruction of precision, recall, and relevance in search results. Here’s the statement:

You said in the post that quotes don’t give exact matches. They really do. Honest.— Google’s public search liaison (that’s a title of which to be proud)

I love it when a Googler uses the word “honest.”

Net net: The Gen X, Y’s, and Z’s perceive themselves as search experts. Okay, living in a cloud of unknowing is ubiquitous today. But “honest”?

Stephen E Arnold, March 8, 2023

A Xoogler Explains Why Big Data Is Going Nowhere Fast

March 3, 2023

The essay “Big Data Is Dead.” One of my essays from the Stone Age of Online used the title “Search Is Dead” so I am familiar with the trope. In a few words, one can surprise. Dead. Final. Absolute, well, maybe. On the other hand, the subject either Big Data or Search are part of the woodwork in the mini-camper of life.

I found this statement interesting:

Modern cloud data platforms all separate storage and compute, which means that customers are not tied to a single form factor. This, more than scale out, is likely the single most important change in data architectures in the last 20 years.

The cloud is the future. I recall seeing price analyses of some companies’ cloud activities; for example, “The Cloud vs. On-Premise Cost: Which One is Cheaper?” In my experience, cloud computing was pitched as better, faster, and cheaper. Toss in the idea that one can get rid of pesky full time systems personnel, and the cloud is a win.

What the cloud means is exactly what the quoted sentence says, “customers are not tied to a single form factor.” Does this mean that the Big Data rah rah combined with the sales pitch for moving to the cloud will set the stage for more hybrid sets up a return to on premises computing. Storage could become a combination of on premises and cloud base solutions. The driver, in my opinion, will be cost. And one thing the essay about Big Data does not dwell on is the importance of cost in the present economic environment.

The arguments for small data or subsets of Big Data is accurate. My reading of the essay is that some data will become a problem: Privacy, security, legal, political, whatever. The essay is an explanation for what “synthetic data.” Google and others want to make statistically-valid, fake data the gold standard for certain types of processes. In the data are a liability section of the essay, I noted:

Data can suffer from the same type of problem; that is, people forget the precise meaning of specialized fields, or data problems from the past may have faded from memory.

I wonder if this is a murky recasting of Google’s indifference to “old” data and to date and time stamping. The here and now not then and past are under the surface of the essay. I am surprised the notion of “forward forward” analysis did not warrant a mention. Outfits like Google want to do look ahead prediction in order to deal with inputs newer than what is in the previous set of values.

You may read the essay and come away with a different interpretation. For me, this is the type of analysis characteristic of a Googler, not a Xoogler. If I am correct, why doesn’t the essay hit the big ideas about cost and synthetic data directly?

Stephen E Arnold, March 3, 2023

Google: Share Googlers As You Did in Kindergarten. No Spats over Cookies!

March 1, 2023

The 2023 manifestation of the Google is fascinating. There was the Code Red. There’s the Supreme Court and the European Union. There’s the anti-Microsoft Bing thing.

And now we have the kindergarten mantra, “Share, kiddies.” Sorry, I meant, “Share, Googlers.”

I read “Google Cloud Staff Asked to Share Desks in Real Estate Efficiency Drive.” The article reports as absolute real journalism:

Google has reportedly asked employees to begin sharing desks at several sites across the US as part of a “real estate efficiency” drive.  Employees at Google’s cloud division will be asked to pair up with colleagues and alternate in-office shift patterns as part of the move…

How will this work in Kirkland and Seattle, Washington, Manhattan, San Francisco, and maybe TC3 or MP1? The write up explains:

“Most Googlers will now share a desk with one other Googler,” the documents state. “Through the matching process, they will agree on a basic desk setup and establish norms with their desk partner and teams to ensure a positive experience in the new shared environment.”

Have you been in a Google, DeepMind, Alphabet, or YouTube meeting? Ah, well, if the answer is “yes,” you will know that reaching agreement is an interesting process. If the answer is “no,” you can replicate the experience by visiting a meeting of the local high school’s science club. Close enough I would suggest.

I remember when:

  • Tony Bennett performed in the Google cafeteria
  • Odwalla (a killer health drink) filled fridges
  • A car wash service was available in the parking lot on Shoreline Drive

Yes, I remember.

In 2023, the Google is showing its age (maybe maturity) after the solving death and Loon balloon era.

Reducing costs is a cookie cutter solution to management running out of ideas for generating new revenue. How many McKinsey or Booz, Allen consultants did it require to produce the idea of sharing a sleeping bag? A better question is, “How much did Google pay outside consultants to frame the problem and offer several solutions?

Googzilla is not dead. The beastie is taking steps to make sure it survives after the Microsoft marketing wild fire scorched the tail of the feared online advertising, relevance killed creature.

And Odwalla? Just have a New Coke? Oh, sorry. That’s gone too.

Stephen E Arnold, March 1, 2023

Does a LLamA Bite? No, But It Can Be Snarky

February 28, 2023

Everyone in Harrod’s Creek knows the name Yann LeCun. The general view is that when it comes to smart software, this wizard wrote or helped write the book. I spotted a tweet thread “LLaMA Is a New *Open-Source*, High-Performance Large Language Model from Meta AI – FAIR.” The link to the Facebook research paper “LLaMA: Open and Efficient Foundation Language Models” explains the innovation for smart software enthusiasts. In a nutshell, the Zuck approach is bigger, faster, and trained without using data not available to everyone. Also, it does not require Googzilla scale hardware for some applications.

That’s the first tip off that the technical paper has a snarky sparkle. Exactly what data have been used to train Google and other large language models. The implicit idea is that the legal eagles flock to sue for copyright violating actions, the Zuckers are alleged flying in clean air.

Here are a few other snarkifications I spotted:

  1. Use small models trained on more data. The idea is that others train big Googzilla sized models trained on data, some of which is not public available
  2. The Zuck approach an “efficient implementation of the causal multi-head attention operator.” The idea is that the Zuck method is more efficient; therefore, better
  3. In testing performance, the results are all over the place. The reason? The method for determining performance is not very good. Okay, still Meta is better. The implication is that one should trust Facebook. Okay. That’s scientific.
  4. And cheaper? Sure. There will be fewer legal fees to deal with pesky legal challenges about fair use.

What’s my take? Another open source tool will lead to applications built on top of the Zuckbook’s approach.

Now the developers and users will have to decide if the LLamA can bite? Does Facebook have its wizardly head in the Azure clouds? Will the Sages of Amazon take note?

Tough questions. At first glance, llamas have other means of defending themselves. Teeth may not be needed. Yes, that’s snarky.

Stephen E Arnold, February 28, 2023

Amazing Statement about Google

January 17, 2023

I am not into Twitter. I think that intelware and policeware vendors find the Twitter content interesting. A few of them may be annoyed that the Twitter application programming interface seems go have gone on a walkabout. One of the analyses of Twitter I noted this morning (January 15, 2023, 1035 am) is “Twitter’s Latest ‘Feature’ Is How You Know Elon Musk Is in Over His Head. It’s the Cautionary Tale Every Business Needs to Hear.”

I want to skip over the Twitter palpitations and focus on one sentence:

At least, with Google, the company is good enough at what it does that you can at least squint and sort of see that when it changes its algorithm, it does it to deliver a better experience to its users–people who search for answers on Google.

What about that “at least”? Also, what do you make of the “you can at least squint and sort of see that when it [Google] changes its algorithm”? Squint to see clearly. Into Google? Hmmm. I can squint all day at a result like this and not see anything except advertising and a plug for the Google Cloud for the query online hosting:

image

Helpful? Sure to Google, not to this user.

Now consider the favorite Google marketing chestnut, “a better experience.” Ads and a plug for Google does not deliver to me a better experience. Compare the results for the “online hosting” query to those from www.you.com:

image

Google is the first result, which suggests some voodoo in the search engine optimization area. The other results point to a free hosting service, a PC Magazine review article (which is often an interesting editorial method to talk about) and an outfit called Online Hosting Solution.

Which is better? Google’s ads and self promotion or the new You.com pointer to Google and some sort of relevant links?

Now let’s run the query “online hosting” on Yandex.com (not the Russian language version). Here’s what I get:

image

Note that the first link is to a particular vendor with no ad label slapped on the link. The other links are to listicle articles which present a group of hosting companies for the person running the query to consider.

Of the three services, which requires the “squint” test. I suppose one can squint at the Google result and conclude that it is just wonderful, just not for objective results. The You.com results are a random list of mostly relevant links. But that top hit pointing at Google Cloud makes me suspicious. Why Google? Why not Amazon AWS, Microsoft Azure, the fascinating Epik.com, or another vendor?

In this set of three, Yandex.com strikes me as delivering cleaner, more on point results. Your mileage may vary.

In my experience, systems which deliver answers are a quest. Most of the systems to which I have been exposed seem the digital equivalent of a ride with Don Quixote. The windmills of relevance remain at risk.

Stephen E Arnold, January 17, 2023

Tech Needs: Programmers, Plumbing, and Prayers

January 17, 2023

A recent survey by open-source technology firm WSO2 asked 200 IT managers in Ireland and the UK about their challenges and concerns. BetaNews shares some of the results in, “IT Infrastructure Challenges Echo a Rapidly Changing Digital Landscape.” We learn of issues both short- and long-term. WSO2’s Ricardo Diniz describes the top three:

“The biggest IT challenge affecting decision-makers is ‘legacy infrastructure’. Fifty-five percent of those surveyed said it is a top challenge right now, although only 39 percent expect it to be a top challenge in three years’ time. This indicates a degree of confidence that legacy issues can be overcome, either through tools that integrate better with the legacy platforms, or the rollout of alternatives enabling legacy tech to be retired. Second on the list is ‘managing security risks’, cited by half of the respondents as a current problem, though only 41 percent expect to see it as an issue in the future. This is not surprising; given the headline-grabbing breaches and third-party risks facing organizations, resilience and protection are priorities. ‘Skills shortages in the IT team’ complete the top three challenges. It is an issue for 48 percent and is still expected to be a problem in three years’ time according to 39 percent of respondents. Notably, these three challenges are set to remain top of the list – albeit at a slightly less troublesome level – in three years’ time.”

A couple other challenges, however, seem on track to remain just as irksome in three years. One is businesses’ transition to the cloud, currently in progress. Most respondents, concerned about integrations with legacy systems and maximizing ROI, hesitate to move all their operations to the cloud and prefer a hybrid approach. Diniz recommends cloud vendors remain flexible.

The other stubborn issue is API integration and management. Though APIs are fundamental to IT infrastructure, Diniz writes, IT leaders seem unsure how to wield them effectively. As a company quite familiar with APIs, WSO2 has published some advice on the matter. Founded in 2005, WSO2 is based in Silicon Valley and maintains offices around the world.

Cynthia Murrell, January 17, 2023

Backups: Slam Dunk? Well, No and Finding That Out Is a Shock to Some

January 9, 2023

Flash back in time: You have an early PC. You have files on floppy discs. In order to copy a file, one had to fiddle around, maybe swapping discs or a friend in the technology game with a disc duplicator. When one disc is bad, one just slugs in the second disc. Oh, oh. That disc is bad too. In the early 1980s, that type of problem on an Eagle computer or DEC Rainbow could force a person back to a manual typewriter and a calculating machine with a handle no less.

Today, life is better, right? There are numbers that explain the mean time between failure of speedy solid state discs. If one pokes around, there are back-in-fashion tape back up systems. Back up software can be had for free or prices limited only by the expertise of the integrator bundling hardware and software. Too expensive? Lease the hardware and toss in a service plan. What happens when the back up data on the old, reliable magnetic tape cannot be read? Surprise.

The cloud provides numerous back up options. One vendor, which I shall not name, promises automatic back up. The surprise on the face of the customer who stores high-value data in a uniquely named file folder is fascinating. You may be able to see this after a crash and the cloud believer learns that the uniquely named folder was not backed up. Surprise for sure.

I read “EA Says It Can’t Recover 60% of Players’ Corrupted Madden Franchise Save Files.” I am not into computer games. I don’t understand the hardship created by losing a “saved game.” That’s okay. The main point of the article strikes me as:

EA says that a temporary “data storage issue” led to the corruption of many Madden NFL 23 players’ Connected Franchise Mode (CFM) save files last week. What’s worse, the company now estimates it can recover fewer than half of those corrupted files from a backup.

It is 2023, isn’t it?

What’s clear is that this company did not have a procedure in place to restore lost data.

Some things never change. Here’s an example. Someone calls me and says, “My computer crashed.” I ask, “Do you have a back up?” The person says, “Yes, the system automatically saves data to an external drive.” I ask, “Do you have another copy on a cloud service or a hard drive you keep at a friend’s house?” The person says, “No, why would I need that?”

The answer, gentle reader, is that multiple back ups are necessary even in 2023.

Some folks are slow learners.

Stephen E Arnold, January 9, 2023

UK Focused on Apple and Google in 2023

January 6, 2023

While there continues to be some market competition with big tech companies, each has their own monopoly in the technology industry. The United Statuses slow to address these industry monopolies, but the United Kingdom wants to end Google and Apples’ control says Mac Rumors in the article: “UK Begins Market Investigation Into Apple and Google’s Mobile Dominance.”

The UK Competition and Markets Authority (CMA) will investigate how Apple and Google dominate the mobile market as well as Apple’s restrictions on cloud gaming through its App Store. Smaller technology and gaming companies stated that Google and Apple are harming their bottom lines and holding back innovation:

“The consultation found 86% of respondents support taking a closer look at Apple and Google’s market dominance. Browser vendors, web developers, and cloud gaming service providers said the tech giants’ mobile ecosystems are harming their businesses, holding back innovation, and adding unnecessary costs.

The feedback effectively justifies the findings of a year-long study by the CMA into Apple and Google’s mobile ecosystems, which the regulatory body called an “effective duopoly” that allows the companies to “exercise a stranglehold over these markets.” According to the CMA, 97% of all mobile web browsing in the UK in 2021 happened on browsers powered by either Apple’s or Google’s browser engine, so any restrictions can have a major impact on users’ experiences.”

The CMA will conduct an eighteen-month-long investigation and will require Apple to share information about its business products. After the investigation, the CMA could legally force Apple to make changes to its business practices. Apple, of course, denies its current practices promote innovation and competition as well as protect users’ privacy and security.

Whitney Grace, January 6, 2023

Google: Do Small Sites Need Anti Terrorism Help or Is the Issue Better Addressed Elsewhere?

January 3, 2023

Are “little sites” really in need of Google’s anti-terrorism tool? Oh, let me be clear. Google is — according to “Google Develops Free Terrorism-Moderation Tool for Smaller Websites” — in the process of creating Googley software. This software will be:

a free moderation tool that smaller websites can use to identify and remove terrorist material, as new legislation in the UK and the EU compels Internet companies to do more to tackle illegal content.

And what institutions are working with Google on this future software? The article reports:

The software is being developed in partnership with the search giant’s research and development unit Jigsaw and Tech Against Terrorism, a UN-backed initiative that helps tech companies police online terrorism.

What’s interesting to me is that the motivation for this to-be software or filtering system is in development. The software, it seems, does not exist.

Why would Google issue statements about vaporware?

The article provides a clue:

The move comes as Internet companies will be forced to remove extremist content from their platforms or face fines and other penalties under laws such as the Digital Services Act in the EU, which came into force in November, and the UK’s Online Safety bill, which is expected to become law this year.

I understand. Google’s management understands that regulation and fines are not going away in 2023. It is logical, therefore, to get in front of the problem. How does Google propose to do this?

Yep, vaporware. (I have a hunch there is a demonstration available.) Nevertheless, the genuine article is not available to small Web sites, who need help in coping with terrorism-related content.

How will the tool work? The article states:

Jigsaw’s tool aims to tackle the next step of the process and help human moderators make decisions on content flagged as dangerous and illegal. It will begin testing with two unnamed sites at the beginning of this year.

Everything sounds good when viewed the top of Mount Public Relations, where the vistas are clear and the horizons are unlimited.

I want to make one modest observation: Small Web sites run on hosting services. These hosting services are, in my opinion, more suitable locations for filtering software. The problem is that hosting providers comprise a complex and diverse group of enterprises. In fact, I have yet to receive from my research team a count of service providers that is accurate and comprehensive.

Pushing the responsibility to the operator of a single Web site strikes me as a non-functional approach. Would it make sense for Google’s tool to be implemented in service providers. The content residing on the service providers equipment or co-located hardware and in the stream of data for virtual private systems or virtual private servers. The terrorism related content would be easier to block.

Let’s take a reasonable hosting service; for example, Hertzner in Germany or OVHCloud in France. The European Union could focus on these enabling nodes and implement either the Google system if and when it becomes available and actually works or an alternative filtering method devised by  a European team. (I would suggest that Europol or similar entities can develop the needed filters, test them, and maintain them.) Google has a tendency to create or talk about solutions and then walk away after a period of time. Remember Google’s Web Accelerator?)

Based on our research for an upcoming presentation to a group of investigators focused on cyber crime, service providers (what I call enablers) should be the point of attention in an anti-terrorism action. Furthermore, these enablers are also pivotal in facilitating certain types of online crime. Examples abound. These range from right-wing climate activists using services in Romania to child pornography hosted on what we call “shadow ISPs.” These shadow enablers operate specialized services specifically to facilitate illegal activities within specialized software like The Onion Router and other obfuscation methods.

For 2023, I advocate ignoring PR motivated “to be” software. I think the efforts of national and international law enforcement should be directed at the largely unregulated and often reluctant “enablers.” I agree that some small Web site operators could do more. But I think it is time to take a closer look at enablers operating from vacant lots in the Seychelles or service providers running cyber fraud operations to be held responsible.

Fixing the Internet requires consequences. Putting the focus on small Web sites is a useful idea. But turning up the enforcement and regulatory heat on the big outfits will deliver more heat where being “chill” has allowed criminal activity to flourish. I have not mentioned the US and Canada. I have not forgotten that there are enablers operating in plain sight in such places as Detroit and Québec City. Google’s PR play is a way to avoid further legal and financial hassles.

It is time to move from “to be” software to “taking purposeful, intentional action.”

Stephen E Arnold, January 3, 2023

Ready for the Holidays, Facebookers and Googlers?

December 22, 2022

Despite an ongoing worker shortage, this economic downturn is proving to be bad for some folks’ job security. Business Insider: India reports, “Meta, Google Put Employees on ‘Notice Periods’ to Find New Role or Leave.” The write-up tells us:

“Facebook’s parent company Meta and Google are reducing staff to cut costs amid the economic downturn, apparently putting some of them on traditional 30 to 60 days ‘lists’ to find a new role within the company or leave. Meta plans to cut costs by at least 10 per cent in the coming months and has put out more and more workers whose jobs are being eliminated on its traditional ’30-day list,’ reports Wall Street Journal. On the other hand, Google’s parent Alphabet has reportedly deployed a similar approach, typically giving workers 60 days in which to apply for a new role if their jobs are set to be cut. ‘Facebook parent is looking to reduce costs by at least 10 per cent, people familiar with the plans said, while Google has required some employees to apply for new jobs,’ the report mentioned. …Last month, Google fired more than 50 workers at its incubator Area 120 and gave them extra 30 days to find another job at the company.”

A Google spokesperson assures us most of those folks were able to shift into another position. It is no coincidence the company has also suspended new hires while warning that any employee whose work is not up to snuff may find themselves out of a job. We also learn:

“In a company message viewed by Insider, Google Cloud sales leadership has threatened employees with an ‘overall examination of sales productivity and productivity in general’ and that if next quarter results ‘don’t look up, there will be blood on the streets’.”

Yikes. So much for Google being the most nurturing workplace around. As for the Meta-book, Zuckerberg has said the company plans to steadily reduce its payroll over the next year. But never fear. Whatever the fate of other workers, we suspect both Meta and Alphabet will protect their top executives’ lucrative positions. Which company is next? Salesforce perchance?

Cynthia Murrell, December 22, 2022

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