AWS AI Improves Its Accuracy According to Amazon
January 31, 2020
An interesting bit of jargon creeps into “On Benchmark Data Set, Question-Answering System Halves Error Rate.” That word is “transfer.” Amazon, it seems, is trying to figure out how to reuse data, threshold settings, and workflow outputs.
Think about IBM’s DeepBlue defeat of Gary Kasparov in 1996 or the IBM Watson thing allegedly defeating Ken Jenkins in 2011 without any help from post production or judicious video editing. Two IBM systems and zero “transfer” or more in more Ivory Towerish jargon “transference.”
Humans learn via transfer. Artificial intelligence, despite the marketer assurances, don’t transfer very well. One painful and expensive fact of life which many venture funding outfits ignore is that most AI innovations start from ground zero for each new application of a particular AI technology mash up.
Imagine if DeepBlue were able to transfer its “learnings” to Watson. IBM may have avoided becoming a poster child for inept technology marketing. Watson is now a collection of software modules, but these don’t transfer particularly well. Hand crafting, retraining, testing, tweaking, and tuning are required and then must be reapplied as data drift causes “accuracy” scores to erode like a 1971 Vega.
Amazon suggests that it is making progress on the smart software transference challenge. The write up states:
Language models can be used to compute the probability of any given sequence (even discontinuous sequences) of words, which is useful in natural-language processing. The new language models are all built atop the Transformer neural architecture, which is particularly good at learning long-range dependencies among input data, such as the semantic and syntactic relationships between individual words of a sentence.
DarkCyber has dubbed some of these efforts as Bert and Ernie exercises, but that point of view is DarkCyber’s, not the views of those with skin in the AI game.
Amazon adds:
Our approach uses transfer learning, in which a machine learning model pretrained on one task — here, word sequence prediction — is fine-tuned on another — here, answer selection. Our innovation is to introduce an intermediate step between the pre-training of the source model and its adaptation to new target domains.
Yikes! A type of AI learning. The Amazon approach is named Tanda, not Ernie thankfully. Here’s a picture of how Tanda (transfer and adapt) works:
The write up reveals more about how the method functions.
The key part of the write up, in DarkCyber’s opinion, is the “accuracy” data; to wit:
On WikiQA and TREC-QA, our system’s MAP was 92% and 94.3%, respectively, a significant improvement over the previous records of 83.4% and 87.5%. MRR for our system was 93.3% and 97.4%, up from 84.8% and 94%, respectively.
If true, Amazon has now officially left Google, Microsoft, and others working to reduce the costs of training machine learning systems and delivering many wonderful services with a problem.
Most smart systems are fortunate to hit 85 percent accuracy in carefully controlled lab settings. Amazon is nosing into an accuracy range few humans can consistently deliver when indexing, classifying, or identifying if a picture that looks like a dog is actually a dog.
DarkCyber generally doubts data produced by a single research team. That rule holds for these data. Since the author of the report works on Alexa search, maybe Alexa will be able to answer this question, “Will Amazon overturn Microsoft’s JEDI contract award?”
Jargon is one thing. Real world examples are another.
Stephen E Arnold, January 31, 2020
Belated Recognition: Barn Burned, Intelligence Costco Operating
December 18, 2019
Amnesty International has described the “Architecture of Surveillance.” Quick out of the gate?
Concerns about privacy and the ways in which large tech companies use and profit off user data have been more and more in the news lately. A recent report by Amnesty International goes so far as to say Facebook and Google, in particular, maintain a “surveillance-based business model.” Common Dreams discusses the report in its article, “Unprecedented ‘Architecture of Surveillance’ Created by Facebook and Google Poses Grave Human Rights Threat: Report.” Writer Andrea Germanos summarizes:
“With Facebook controlling not only its eponymous social media platform but also WhatsApp, Messenger, and Instagram, and Google parent company Alphabet in control of YouTube and the Android mobile operating system as well as the search engine, the companies ‘control the primary channels that people rely on to engage with the internet.’ In fact, the report continues, the two companies control ‘an architecture of surveillance that has no basis for comparison in human history.’ … The companies hoover up user data—as well as metadata like email recipients—and ‘they are using that data to infer and create new information about us,’ relying in part on artificial intelligence (AI).The report says that ‘as a default Google stores search history across all of an individual’s devices, information on every app and extension they use, and all of their YouTube history, while Facebook collects data about people even if they don’t have a Facebook account.’ Smart phones also offer the companies a ‘rich source of data,’ but the reach of surveillance doesn’t stop there.”
In fact, the reach now extends into homes via AI assistants like Alexa and devices connected to the internet of things. It also extends through public spaces courtesy of smart city implementations. All of this has crept upon us gradually and, largely, with the full cooperation of the subjects being surveilled (a.k.a. “users”), whether they fully understood what they were signing up for or not. The connections and conclusions algorithms can draw from all this information is mind-boggling even to someone who writes about data and AI for a living. See the article for a more in-depth discussion of the possibilities and repercussions.
Because the big tech companies are not going to stop these lucrative practices on their own, Amnesty International insists governments must step in. Companies must stop requiring users to surrender all rights to their data in order to use their services, for example, and the right to not be tracked must be enshrined into law. Transparency is also to be required, and companies mustn’t be allowed to lobby for weakened protections. Society has gone so far down the digital road that opting out of an online existence is simply not a workable option for most—that’s just not how it works anymore. But will it be possible to hold the big techs’ feet to the fire, or have they become too powerful?
Cynthia Murrell, December 18, 2019
Amazon: What Does the S Team Do without a Policeware Leader?
December 9, 2019
GeekWire published the members of Jeff Bezos’ S Team. The idea is that the TV show A Team has been upgraded by 17 letters. There is an S Team member for fashion and for Alexa, but none for policeware. You can get the list of S Team members in “Amazon Expands Bezos’ Elite ‘S-Team,’ Adding 6 Execs from Emerging Branches of the Company.” Perhaps the omission of a public sector Amazon manager signals that the company is not interested in government contracts, work for law enforcement departments, and countries interested in using Amazon’s blockchain technology? That is a possibility. DarkCyber believes that there is a commitment at Amazon for policeware and developing services to assist authorities in determining if tax returns are on the up and up. The apparent exclusion of a designated policeware “owner” suggests that the company wants to continue its low profile approach to this high potential revenue sector.
Stephen E Arnold, December 9, 2019
Google Discovers Radio
November 22, 2019
We noted The Hindu BusinessLine story “As News Consumption Patterns Change, Google Launches Audio Streaming of News.” Now radio is broadcast. The Google approach uses the Internet. But audio is audio. And audio evokes images of radio technology. The family may not huddle around the glowing vacuum tubes, but the experience is similar. Yes, we know that radio brought some families together in a shared auditory experience.
No gray T shirts and khakis for this family unit of radio listeners.
The Google approach surfs on the trend for isolation. Hey, islands of existence are good, right?
The write up points out:
As people take to podcasts and digital audio content, Google has launched audio news broadcasts. All a user needs to do is to ask Google Assistant to ‘Play the news’, and it begins streaming news. Google has tied up with global media houses such as BBC to provide content to users.
DarkCyber wonders if any other high tech companies have stumbled upon this innovation. Yes, yes, Amazon Alexa can do radio. I think I saw the neighbor’s kid asking his iPhone to play something, maybe Cambridge University’s Naked Scientist. Disappointed kid? I don’t know.
The write up quotes a Googler as stating:
“The audio web is like the text web of the 1990s. At Google, we saw an opportunity to help move digital audio forward by focusing on audio news.
Does anyone hear Eureka arising over the sounds of employee protests?
Stephen E Arnold, November 22, 2019
Amazon Loses JEDI: Now What?
October 26, 2019
Friday (October 25, 2019) Amazon and the Bezos bulldozer drove into a granite erratic. The Department of Defense awarded the multi-year, multi-billion dollar contract for cloud services to Microsoft. “Microsoft Snags Hotly Contested $10 Billion Defense Contract, Beating Out Amazon” reported the collision between PowerPoint’s owner and the killing machine which has devastated retail.
CNBC reports:
If the Joint Enterprise Defense Infrastructure deal, known by the acronym JEDI, ends up being worth $10 billion, it would likely be a bigger deal to Microsoft than it would have been to Amazon. Microsoft does not disclose Azure revenue in dollar figures but it’s widely believed to have a smaller share of the market than Amazon, which received $9 billion in revenue from AWS in the third quarter.
The write up pointed out:
While Trump didn’t cite Amazon CEO Jeff Bezos by name at the time, the billionaire executive has been a constant source of frustration for the president. Bezos owns The Washington Post, which Trump regularly criticizes for its coverage of his administration. Trump also has gone after Amazon repeatedly on other fronts, such as claiming it does not pay its fair share of taxes and rips off the U.S. Post Office.
There are other twists and turns to the JEDI story, but I will leave it to you, gentle reader, to determine if the Oracle anti-Amazon campaign played a role.
There are some questions which I discussed with my DarkCyber team when we heard the news as a rather uneventful week in the technology world wound down. Let’s look at four of these and the “answers” my team floated as possibilities.
Question 1: Will this defeat alter Amazon’s strategy for policeware and intelware business?
Answer 1: No. Since 2007, Amazon has been grinding forward in the manner of the Bezos bulldozer with its flywheel spinning and its electricity sparking. As big as $10 billion is, Amazon has invested significant time and resources in policeware and intelware inventions like DeepLens, software like SageMaker, and infrastructure designed to deliver information that many US government agencies will want and for which many of the more than 60 badge-and-gun entities in the US government will pay. The existing sales team may be juggled as former Microsoft government sales professional Teresa Carlson wrestles with the question, “What next?” Failure turns on a bright spotlight. The DoD is just one, albeit deep pocket entity, of many US government agencies needing cloud services. And there is always next year which begins October 1, 2020.
Question 2: Has Amazon tuned its cloud services and functions to the needs of the Department of Defense?
Answer 2: No. Amazon offers services which meet the needs of numerous government agencies at the federal as well as local jurisdictional levels. In fact, there is one US government agency deals with more money than the DoD that is a potential ATM for Amazon. The Bezos bulldozer drivers may be uniquely positioned to deliver cloud services and investigative tools with the potential payout to Amazon larger than the JEDI deal.
Bias: Female Digital Assistant Voices
October 17, 2019
It was a seemingly benign choice based on consumer research, but there is an unforeseen complication. TechRadar considers, “The Problem with Alexa: What’s the Solution to Sexist Voice Assistants?” From smart speakers to cell phones, voice assistants like Amazon’s Alexa, Microsoft’s Cortana, Google’s Assistant, and Apple’s Siri generally default to female voices (and usually sport female-sounding names) because studies show humans tend to respond best to female voices. Seems like an obvious choice—until you consider the long-term consequences. Reporter Olivia Tambini cites a report UNESCO issued earlier this year that suggests the practice sets us up to perpetuate sexist attitudes toward women, particularly subconscious biases. She writes:
“This progress [society has made toward more respect and agency for women] could potentially be undone by the proliferation of female voice assistants, according to UNESCO. Its report claims that the default use of female-sounding voice assistants sends a signal to users that women are ‘obliging, docile and eager-to-please helpers, available at the touch of a button or with a blunt voice command like “hey” or “OK”.’ It’s also worrying that these voice assistants have ‘no power of agency beyond what the commander asks of it’ and respond to queries ‘regardless of [the user’s] tone or hostility’. These may be desirable traits in an AI voice assistant, but what if the way we talk to Alexa and Siri ends up influencing the way we talk to women in our everyday lives? One of UNESCO’s main criticisms of companies like Amazon, Google, Apple and Microsoft is that the docile nature of our voice assistants has the unintended effect of reinforcing ‘commonly held gender biases that women are subservient and tolerant of poor treatment’. This subservience is particularly worrying when these female-sounding voice assistants give ‘deflecting, lackluster or apologetic responses to verbal sexual harassment’.”
So what is a voice-assistant maker to do? Certainly, male voices could be used and are, in fact, selectable options for several models. Another idea is to give users a wide variety of voices to choose from—not just different genders, but different accents and ages, as well. Perhaps the most effective solution would be to use a gender-neutral voice; one dubbed “Q” has now been created, proving it is possible. (You can listen to Q through the article or on YouTube.)
Of course, this and other problems might have been avoided had there been more diversity on the teams behind the voices. Tambini notes that just seven percent of information- and communication-tech patents across G20 countries are generated by women. As more women move into STEM fields, will unintended gender bias shrink as a natural result?
Cynthia Murrell, October 17, 2019
Amazon Policeware: The Path to IBM-Style Lock In on Steroids
September 27, 2019
Quite a bit of Amazon news has flowed through the DarkCyber system. The problem is that most of the information is oblivious to Amazon’s policeware initiative. DarkCyber’s research suggests that Amazon is building a surveillance system. One DarkCyber team member said, “Amazon is building what China has been working on for several years.” Is this DarkCyber researcher correct? Who knows?
I do want to provide a diagram from our Amazon webinar which puts Amazon’s activities into a context for enforcement. The scope of Amazon’s business strategy extends beyond local law enforcement and the Ring video doorbell activities, beyond the cloud services for several US government agencies, and beyond the company’s online businesses.
Amazon may be positioning itself to provide:
- IRS-related services associated with tax investigations
- Drug enforcement actions related to physicians who allegedly overprescribe or entities which obtain certain compounds using obfuscation methods
- SEC-related services to determine entity interaction, expenditures, and related financial activities
- Credit verification, including other financial analyses, for government and retail financial activities.
Other “extensions” are possible. What’s interesting is that few have noticed and even fewer pay much attention beyond hand waving about Alexa. There’s more than Alexa, which is a low level gateway service.
Here’s the diagram, which is copyrighted by Stephen E Arnold, operator of DarkCyber, and author of the forthcoming monograph, Dark Edge: Amazon’s Policeware Initiative.
© Stephen E Arnold, 2019.
How do you use this diagram? Just map Amazon’s most recent product announcements into the grid.
The DarkCyber Amazon policeware webinar walks through the tactics and the strategy for this “in plain sight” play. Analysts, journalists, policeware vendors paying Amazon to host their systems, and Microsoft-type outfits are oblivious to what is now the end game for a 12 year push by Amazon to make IBM-style lock in seem as quaint as a Model T Ford.
For those who recycle my information and claim it as your own creative output, why not be somewhat ethical and provide attribution. You know. Old-fashioned stuff like a footnote. Yep, that includes a real journalist who writes for the New York Times and the Epstein linked MIT publication, among others.
Stephen E Arnold, September 27, 2019
Amazon and Certified for Humans
September 26, 2019
Amazon’s product announcements were extensions of the company’s surveillance technology. The innovations gather a wide range of fine-grained data which LE and intel professionals may find interesting.
But one innovation caught DarkCyber’s attention.
“Alexa’s Certified for Humans Wants to Eliminate Smart Home Headaches” reports:
Amazon wants you to be able to set up your smart home even if you don’t know anything about tech.
We noted this statement in the write up:
As with the rest of Amazon’s wide range of compatible smart home devices, you’ll of course be able to control these gadgets with a voice command to the company’s assistant, Alexa.
DarkCyber is confident that the “real” journalists who are playing catch up for outfits which cover up some interesting Epstein related activities will reveal the scope of Amazon’s LE and intel activities.
This Amazon certification is designed to make sure that more than the tech savvy can provide a stream of high value data to users, vendors, and — just maybe — to Amazon’s online data marketplace. DarkCyber thinks of this initiative as a “push down” effort as a way to expand the data flows, services, and “conveniences.”
Curious about this? Write benkent2020@yahoo.com for information about our Amazon policeware webinar.
Stephen E Arnold, September 26, 2019
Amazonia for September 9, 2019
September 9, 2019
At the airport. Waiting. Here are a few nuggets the Bezos bulldozer left in its wake last week.
Arrests at Amazon
Forward reported that “hundreds of protesters organized by the Jewish group Never Again Action” were making their voices heard. The scene was Boston. Allegedly 12 activist were arrested after entering the Amazon facility and refusing to leave. DarkCyber thinks that protesting ICE is likely to get one put on ICE in the local lock up. The key point in the write up:
Amazon does not provide services directly to ICE, but does provide cloud hosting services to ICE’s subcontractors, according to the tech website The Verge. Amazon Web Services also hosts Department of Homeland Security databases that allow officials from numerous agencies to track immigrants.
Amazon Wants in Your Auto
Google landed General Motors. Amazon wants to go along on your rides. “Alexa, Roll Down the Windows!” Inside Amazon’s Quest to Get in Your Car” explains:
Amazon has been working hard on Alexa Auto for the past two years. Now it hopes to convince automakers to embed the platform into their new cars.
A revised auto SDK is forthcoming. We learned:
Amazon is set to announce the second version of the Alexa Auto SDK. This update will allow Alexa to do more things when the car’s internet connection is interrupted, by switching to to a mobile phone (connected to the car via Bluetooth or USB) for the connection needed to call, message, or stream music from services such as Amazon Music and Pandora. The new SDK also enables a couple of new offline car-control features, including the ability to turn on defrost and in-cabin lighting. However, Alexa Auto SDK still does not support the ability to control the ignition, door locks, or headlights using voice commands, whether the car has an internet connection or not.
DarkCyber assumes that the Bezos bulldozer is already equipped with these capabilities.
Amazon Personnel Management Gets the Evil Eye
We spotted “The Human Cost of Amazon’s Fast, Free Shipping” in the New York Times and then on the MSN.com Web site. The write up appears to be a research summary with the original work done by Pro Publica. In short, Microsoft was keen to get this tabloid-esque exposé in front of Azure tinted eyeballs. Our take: Amazon is a bad personnel management outfit. Boo.
The main point is simple:
In its relentless push for e-commerce dominance, Amazon has built a huge logistics operation in recent years to get more goods to customers’ homes in less and less time. As it moves to reduce its reliance on legacy carriers like United Parcel Service, the retailer has created a network of contractors across the country that allows the company to expand and shrink the delivery force as needed, while avoiding the costs of taking on permanent employees.
Efficiency is okay. Efficiency which harms employees is not okay. But the human factor is likely to be shaped. Amazon wants robots. A capital investment is a two-fer: Lower taxes, no overworked humanoids burdening the online bookstore with benefits, health care, and on the job incidents.
Harsh Words for AWS
DarkCyber does not know if these assertions in this Reddit post are accurate. However, one may want to apprise oneself of these issues. Check out this Reddit post.
Summer Sale
If you use AWS EFS infrequent access, you get a deal. Silicon Angle reported that Amazon has cut prices AWS EFS Infrequent Access. How much of a price chop? For some customers, a $1.00 charge could become $0.08. Storage is just $0.08 per gigabyte. Also, Lifecycle Management service for EFS have been trimmed as well. Why? DarkCyber is hypothesizing but grousing about the “hidden” costs of AWS seem to be cropping up in online discussion groups. Plus, there’s some bad publicity about AWS reliability. Team Azure keeps pecking at AWS. Will more price cuts follow? Tough to predict the future.
Partners, Resellers, Integrators
Accenture. The accounting/consulting/billing machine has team with Amazon to offer managed blockchain services for “small scale producers into the value chain.” No we don’t know what this means. Source: Forbes
Baffle. This cyber security firm is now an “AWS Database Ready Technology Partner.” Source: Help Net Security
Esono. This consultant provides a VMware cloud on AWS. The function is “the new manager of cloud environment. Source: CIO Review
ICL. This global specialty minerals and specialty chemicals company will use AWS to deliver its digital services to agricultural professionals. ICL is based in Israel. Source: MarketWatch
Mobvista. The company is now part of the Amazon partner network. Source: Yahoo
NRGene. This AI and genomic outfit is not an Amazon advanced technology partner. Source: Digital Journal
Privo. This AWS consulting firm is now a premier consulting partner. Source: Marketwatch
Pureport. This multi cloud networking provider said that its Multi cloud Fabric platform now supports AWS Transit Gateway over AWS Direct Connect. Source: Capacity Media
Verimatrix. The Paris-based service provider has announced “interoperability between the Verimatrix Multi-DRM solution and the Secure Packager Encoder Key Exchange (SPEKE) API developed by Amazon Web Services (AWS)”. Bloomberg
Amazonia for September 2, 2019
September 2, 2019
Just a reminder. The DarkCyber team will alter its publication schedule. International travel and conference presentations chop into our regular features. Amazonia, Factualities, and the DarkCyber videos will return to a regular schedule in late October or early November. In the meantime, enjoy this week’s Amazonia.
The Bezos bulldozer has continued to gring through unspoiled lands. Among the pathways cut, chopped, and blazed are these:
Wall Street Journal: Doubts about Amazon
We learned that the Murdoch-owned Wall Street Journal has been trading at 36 times the money the Bezos bulldozer has earned since inception. Flashing yellow lights! Sound sirens! For the negative juice just pay money and read “The Bear Case Against Amazon.”
The front page of the dead tree version of the newspaper published on page B 1, August 30, 2019, an infographic about Amazon’s delivery business. The main point of the graphic struck DarkCyber as gloomy news for FedEx and brown truck brigade UPS.
The method is congruent to what Amazon is doing in its policeware business. The company spaces its moves and then fills in the void. Then one day, Amazon is a monopoly in a business sector.
How does one reconcile the Debbie Downer information in Bear Case with the infographic? One does not have to explain. The WSJ is a definitive source from Mr. Murdoch’s stable of inquisitive minds.
The Chaos of Amazon
DarkCyber read “Even Amazon’s Own Products Are Getting Hijacked by Imposter Sellers.”
This sentence seemed important, although its source is Marketplace Pulse, an information service with which DarkCyber has little knowledge:
“It just highlights yet another case of the chaos that exists on Amazon”
The “it” is hijacked listings. The procedure is to locate a product and then wait until Amazon stops selling that offering. Then a bad actor or a semi bad actor uses the listing to sell unrelated products. Reviews? Positive, of course. The write up explains the procedure this way:
One common tactic is to find a once popular, but now abandoned product and hijack its listing, using the page’s old reviews to make whatever you’re selling appear trustworthy.
There are some mechanics involved; for example, one source in the write up allegedly said:
She [former Amazon professional] says these listings were likely seized by a seller who contacted Amazon’s Seller Support team and asked them to push through a file containing the changes. The team is based mostly overseas, experiences high turnover, and is expected to work quickly, Greer says, and if you find the right person they won’t check what changes the file contains.
Is this a problem? Sure. Fix? Not an easy one. Think of the challenge as a type of YouTube vetting challenge. There’s so much going on, so much churn, one gets chaos. Interesting?
A Wobbling Flywheel?
“The Cost of Next Day Delivery” is interesting. We noted this assertion:
Amazon’s next day delivery system has brought chaos and carnage to America’s streets. But the world’s biggest retailer has a system to escape blame.
That should activate the Amazon management team. A “Have you stopped beating your dog?” question puts the individual who is to respond near high RPM flywheel.
We noted this passage from the allegedly accurate essay:
the company’s [a subcontractor to Amazon] drivers worked under relentless demands to deliver hundreds of packages each shift — for a flat rate of around $160 a day — at the direction of dispatchers who often compel them to skip meals, bathroom breaks, and any other form of rest, discouraging them from going home until the very last box is delivered.
Okay, one example. A fluke? An outlier? An anomaly?
Buzzfeed asserts that Amazon:
in its relentless bid to offer ever-faster delivery at ever-lower costs, it has built a national delivery system from the ground up. In under six years, Amazon has created a sprawling, decentralized network of thousands of vans operating in and around nearly every major metropolitan area in the country, dropping nearly 5 million packages on America’s doorsteps seven days a week.
Amazon responded to this Buzzfeed essay, according to Buzzfeed, in this way:
“The assertions do not provide an accurate representation of Amazon’s commitment to safety and all the measures we take to ensure millions of packages are delivered to customers without incident. Whether it’s state-of-the art telemetrics and advanced safety technology in last-mile vans, driver safety training programs, or continuous improvements within our mapping and routing technology, we have invested tens of millions of dollars in safety mechanisms across our network, and regularly communicate safety best practices to drivers. We are committed to greater investments and management focus to continuously improve our safety performance.”
Buzzfeed, says Buzzfeed, conducted a year long investigation into delivery by Amazon. The conclusion:
Amazon’s pivot to delivery has, all too often, exposed communities across the country to chaos, exploitative working conditions, and, in many cases, peril.
Amazon kills people. Okay. The delivery vehicles are often poorly maintained. Subcontractors may have interesting pedigrees like interactions with law enforcement. Drivers may be attacked by a dog.
Amazon, like other super efficient, edge companies, pressures its suppliers. The method has worked for companies like Toyota. But the difference, it appears, is that Amazon is not unionized. The workflow for some delivery procedures may be based on what DarkCyber calls the “high school science club management method”. This ungainly phrase suggests, “We make stuff up as we go along.” Is it possible that this approach to management is one which allows cost suppression because mid level staff who often create guidelines, procedures, and handbooks of “rules of the road” are not needed. Making up procedures on the fly is expedient.
Buzzfeed focuses on the problems which, it appears, can be addressed with unionization and a mechanism for accountability. Examples in the Buzzfeed write up range from a desire to maximize resources to abuse of power, for example, this statement from the article:
“Amazon, you are so big,” he said. “Why do you want to treat your business partner this way?”
The answer, it seems to DarkCyber, is that efficiency generates “customer satisfaction” and “revenue.” Which is more important? Buzzfeed does not say. The article points out:
“Our [Amazon’s] #1 priority,” it said, “is getting every package to the customer on time.”
Net net: Buzzfeed is likely to step up its analysis of Amazon. Amazon, DarkCyber hypothesizes, will step up its scrutiny of Buzzfeed.
What other business practices will “me too” news organizations research and document? Amazon has been around since 1994. Interesting time lag: A quarter century and now an exposé? DarkCyber will stay tuned.
We Control You: Freedom of Speech Notwithstanding
We learned that Amazon has told some partners what those partners can say and cannot say, what terms to use and what terms not to use. Jargon control? Nope, just the chugging of the Bezos bulldozer as it prepares to cut a path through a market.
“AWS Forbids Partners Even Mentioning Multi-Cloud!” includes this interesting statement:
The hyper scale giant today released a new co-branding guide (pdf), instructing partners in the AWS Partner Network (APN) how to position their marketing material when going to market with AWS.
We noted this assertion:
Among the guidelines, AWS said it won’t approve the use of terms like “multi-cloud,” “cross cloud,” “any cloud,” “every cloud,” “or any other language that implies designing or supporting more than one cloud provider.”
Perhaps installing an Alexa enabled DeepLens device behind each partner’s partner’s clavicle is a more technically elegant solution. Brain implants are not 100 percent effective. Electro shock, however, may be an alternative.
PowerShell Game for Microsofties
Amazon has released a demo of the new and improved AWS Tools for PowerShell. With Microsoft’s winning the multi-billion dollar Department of Defense job for email and the all-important war fighting tool PowerPoint, Amazon has responded.
Now those skilled in PowerShell can make the Amazon AWS platform perform as never before. The write up reports:
The preview provides developers and administrators faster startup time by allowing them to choose which module to install, and includes a mandatory parameters feature and has removed some old and obsolete cmdlets.
The two companies will continue to jockey for pride of place in the US government. What happens if Amazon introduces its own desktop apps or just buys a Zoho-type service?
The Road Ahead
One can see a glimpse of the future if Amazon lands the JEDI contract and expands its business with the US government. “What Amazon Web Services Security Certification is Doing for Government.” The “government” refers to Australia, a member of the FiveEyes group. The write up explains:
“The Australian government is now getting its hands on new technologies to improve citizen experiences.”
The article quoted an Amazon executive:
Government has always had access to servers, storage and database but they haven’t had access to modern call centre technology, machine learning, artificial intelligence, or translation,” Elisha said when he spoke to ZDNet during the AWS Public Sector Summit in Canberra this week.
The write includes an affirmation that security is a number one priority at Amazon. Where did the information originate? From Amazon at its Australian Amazon Web Services Public Sector Summit.
DarkCyber wants to point out that the US Government Computer News published “AWS to Scan for Misconfigurations.” Yeah, this sort of issue allowed a former Amazon AWS professional to access AWS customer sites, data, and services. For details see “Capital One Hacker ‘Breached 30 Organizations And Mined Crypto currency,’ Claims DOJ.” And don’t overlook “Capital One Hacker Hit with Fresh Charges: She Burgled 30 Other AWS Hosted Orgs, Feds Claim.”
Security is obviously a number one priority now that problems are being reported.
A Surprising Alarm from Sultanknish
No, we don’t know anything about Sultanknish. We did note “Amazon Should Not Control the Military Cloud.” The write up asserts:
In the Obama era, Amazon had received a $600 million cloud contract that covers all 17 intelligence agencies. The secret deal was met with protests especially since Amazon’s wasn’t even the lowest bid.
We noted this passage:
The dot com titan began lobbying the Pentagon in 2016. That was the year Amazon’s lobbying expenditures hit a whopping $11 million, up from $1.62 million during the Bush administration. Amazon’s PAC, which the company strongly encourages employees to donate to, accounted for $515,200 in donations to members of Congress.
The write up concludes:
Amazon’s JEDI bid is a threat to national security as long as its CEO is involved with a propaganda outlet for foreign terrorist groups and foreign governments that are waging a war against the United States.
Make your own decision about Sultanknish, please.
Rah Rah for Serverless Multi-Tier Architecture on AWS
Everyone needs this technology, right? Cloud reports that Amazon’s CloudFront content delivery network is available. The value of the write up is enhanced with some nifty block diagrams. Navigate to “Serverless Multi-Tier Architecture on AWS.” The point of the write up is that the traditional approach to computing is no longer the future.
Amazon and Open Source: Tools for AWS
InfoWorld, another fine IDG information service, published “7 Open Source Tools That Make AWS Lambda Better.” First, what’s AWS Lambda? It is serverless stuff. The write up identifies free software which can reduce the chance to “cut your fingers” on the hard edge of Lambda. You will have to register to read the list. Hint: Think about Ruby runtime and AWS SAM CLI, the AWS SDK for Ruby, and the AWS::Record Ruby gem.
Tiny Feet of Clay
“Amazon Sent 20 Order Confirmations to the Wrong People” reminds Amazonia that it is not without small, maybe tiny, flaws. We learned:
Twenty Amazon customers in the US had their order updates sent via email to the wrong person thanks to a “technical issue.”
Yep, a technical issue. Tiny little problem if true.
Note: There was another alleged outage. This time Amazon Prime went down according to Digital Reader.
Amazon Glue
Just a quick reminder. Amazon includes work flow tools. Navigate to the Glue announcement here.
Amazon Indian Food
More activity in that vacation wonderland, India. We learned from “Amazon Brings Its Online Grocery Store Amazon Fresh to India”:
Amazon has brought its online grocery store – Amazon Fresh – to India, which will deliver fresh fruits and vegetables, dairy and meat items and other packaged food items to customers in two hours flat. The move comes at a time when competition in the online food and grocery space is heating up with rival Wal-Mart-backed Flipkart also eyeing a space in the market.
Will Amazon compete with suppliers? Absolutely. The write up points out:
Amazon India Retail, the wholly-owned food retail unit of Amazon in India, will be among one of the sellers on Fresh. While the company did not confirm it, Cloudtail, which is a joint venture between Narayana Murthy’s Catamaran Ventures and Amazon, will also be a seller on Amazon Fresh.
Controlled competition is good competition one may deduce.
Amazon and Indian Smart Software
Amazon and IIT-Kharagpur have inked a deal to deploy an artificial intelligence portal. Portal does have a bit of a 1990s ring to some of the DarkCyber research team. The platform is, of course, AWS. None of the Google, IBM, Microsoft flailing. But, and this is an important but, Amazon may allow IIT Kharagpur to use its own in house developed cloud. Yikes. Do you think there’s a risk to either AWS or IIT-Kharagpur?
The write up in Teleganda Today explains:
Hands-on AI training will be facilitated to all AI learners, practitioners, and researchers in India through workbooks and the cloud. The system will start off using AWS Cloud, and will also be connected in the future with the in-house cloud developed at IIT Kharagpur. “With more than 200 significant machine learning capabilities launched in the last two years, AWS has the broadest and deepest set of machine learning and AI services focused on solving some of the toughest challenges facing developers. We welcome the opportunity to work with IIT Kharagpur on some of those challenges,” Bratin Saha,Vice President AWS Machine Learning & Engines, said.
Is there a list of these 200 capabilities? Not that DarkCyber has been able to locate. In fact, we’re not certain if anyone has such a list. Secrecy, US government contracts, and paranoia are likely factors in what Amazon provides about SageMaker and its stable mates.
A Peak at the Data Marketplace
The write up has a weird title: “Amazon Is Testing A Clean Room Service, Giving Advertisers Access To New Data Sets.” On the surface, Amazon is going to allow advertisers “to measure campaigns or mingle their first-party data with platform user data, without exposing individuals to targeting or analytics.” Yep, advertising.
We learned:
The Amazon clean room still doesn’t include user-level data or anything per impression, like log files. But it allows cohort-level analytics of at least 50 users with specific attributes that have engaged with a campaign.
What’s the use case? We learned:
A brand or an agency could, for instance, see that a campaign is catching fire with men aged 18-35 in cities, or with Amazon shoppers who have made certain purchases in the past. A mobile campaign might be taking off with Android but not iPhone owners. The clean room could also preserve a timeline for campaigns on Amazon. So a paper towel brand for instance could split out first-time Amazon buyers from customers that re-up every month or two.
The article noted:
Clean room tech is relatively new for the ad industry, but the progression from free ad tech feature to an extremely lucrative platform product is very familiar said one exec, citing the DoubleClick ID and Facebook pixels or app log-ins as examples of freebies that tied brands to their platforms long-term.
What other applications might this online data marketplace “clean room” support? Policeware, anyone?
Eero: A Data Hero?
DarkCyber wants to point out that a typical Amazon AWS exclusive data stream could be Eero data. Amazon wants more home network security services in homes and possibly small businesses. It is interesting to ponder what type of data is available to these devices and consider this question: “Will these data — straight or filtered — find their way back to the Amazon data marketplace. You can get more information about this Eero deal in “Now You Can Get Eero Network Protection Tools for Less.”
Ring Roundup
The Ring video doorbell has become a “thing.” Let’s take a quick look at write ups about a product which may have some “flywheel” benefits.
First, “Ring Says It Doesn’t Use Facial Recognition, but It Has a Head of Face Recognition Research.” The main idea is that the video door bell does not feed data into the Rekognition system in the manner of the DeepLens product. The write up asserts:
While Ring devices don’t currently use facial recognition technology, the company’s Ukraine arm appears to be working on it. “We develop semi-automated crime prevention and monitoring systems which are based on, but not limited to, face recognition,” reads Ring Ukraine’s website. BuzzFeed News also found a 2018 presentation from Ring Ukraine’s “head of face recognition research” online and direct references to the technology on its website. Ring’s contradictory statements about its facial recognition efforts is just the latest example of the Amazon-owned company’s lack of transparency regarding its products.
Second, “Ring Gave Police Stats about Users Who Said No to Law Enforcement Requests” asserts:
In emails obtained by Gizmodo, Ring informed a Florida police department about the number of times residents had refused police access to their cameras or ignored their requests altogether.
Third, “Five Concerns about Amazon Ring’s Deals with the Police” asserts:
More than 400 police departments across the country have partnered with Ring, tech giant Amazon’s “smart” doorbell program, to create a troubling new video surveillance system. Ring films and records any interaction or movement happening at the user’s front door, and alerts users’ phones. These partnerships expand the web of government surveillance of public places, degrade the public’s trust in civic institutions, purposely breed paranoia, and deny citizens the transparency necessary to ensure accountability and create regulations.
DarkCyber finds it interesting that Jeff Bezos’ own newspaper has jumped on the story. See “Doorbell Camera Firm Ring Has Partnered with 400 Police Forces, Extending Surveillance Concerns.”
What’s DarkCyber’s view of these assertions? Good question. But a better question is, “What will Amazon do to deal with this latest revelation about the company’s policeware capabilities?” In China, the government operates massive surveillance operations. In the US, perhaps a single commercial enterprise is doing what the US government cannot do itself?
Donation News
DarkCyber noted a report from the real news outfit CNBC: “Amazon Executives Gave Campaign Contributions to the Head of Congressional Antitrust Probe Two Months before July Hearing.” We noted this statement in the write up:
Over a three-week period starting in late May, five senior executives from Amazon made individual contributions to Rep. David Cicilline, the Democrat from Rhode Island who’s leading the House antitrust investigation into major tech companies, public filings show. Cicilline became the chairman of the House Judiciary Committee’s Antitrust, Commercial and Administrative Law Subcommittee in January, when Democrats regained control of the House. The executives include Amazon’s CEO of worldwide consumer Jeff Wilke, CFO Brian Olsavsky, general counsel David Zapolsky, SVP of worldwide operations Dave Clark, and SVP of North America consumer Doug Herrington. They all contributed the max $2,800 allowed, except for Olsavsky, who donated $1,500.
Coincidence? Probably.
More Blockchain Goodness
“Amazon Web Services Opens Blockchain Building Service Up for Wider Use” reports that Amazon said:
“You can create your [blockchain] network in minutes. You can manage certificates, invite new members, and scale out peer node capacity in order to process transactions more quickly.”
Customers include the Securities and derivatives trading platform Singapore Exchange (SGX), Accenture, non-profit foundation MOBI (Mobility Open Blockchain Initiative) and enterprise asset management company TrackX.
Access is now open for a broader enterprise roll out.
AWS Issue Takes Out B2BX Exchange
This news story has been disappearing from assorted blogs and indexes. The main point is that Amazon AWS experienced an outage during the week of August 19. According to Blocknomi:
A Tokyo-based outage in the Asia Pacific region of Amazon’s popular AWS cloud computing network wreaked havoc on some crypto currency exchanges’ operations on August 23rd. The ensuing chaos let a few traders make off like bandits. Some of the exchanges affected in the episode included Korean exchange KuCoin, Singaporean exchange BitMax, and Binance. As many such companies rely on AWS for web servers and other related infrastructure, these platforms quickly felt the effects of the localized outage.
Reliability? Depends on whom one asks. A speaker at an Amazon conference or someone at B2DX we assume.
Strange Bedfellows: IBM Wearing a Red Hat and AWS Wearing Orange Jammies
We noted that Red Hat (IBM, the cloud giant, remember) and AWS are planning a joint webinar. The topic is how to speed up application development with — you guessed it — Red Hat (IBM, the cloud giant) and Amazon AWS. A very sparse announcement appears on CSO Online. No date but, by golly, you provide your email, and you may get some information. Or, maybe not.
Is Your AWS App / Solution Fast?
DarkCyber noticed that Amazon AWS will run a “Solution Workshop” so an AWS customer can determine the performance of “modern apps.” We think this means that an AWS solution delivers unacceptable, expensive performance. Now Amazon’s partner New Relic — an outfit receiving much love from some US government agencies — will help you figure out what’s going on. The method an “entity-centric” approach across apps, services, hosts, containers, Lambda functions, AWS services, and Kubernetes pods. More information is available from the ever objective outfit Tech Republic.
A Movie Move
The real news outfit CNBC ran a story which we did not spot in our other news feeds. The title? “Disney Sells Its Stake in YES Network to Investor Group That Includes Amazon in $3.47 Billion Deal.”
The deal includes 22 regional sports networks and has rights to the baseball games of the New York Yankees. The deal is what appears to be a strategic tie up between Sinclair and the Bezos bulldozer.
Implications? Nah. Amazon sells online books.
Hasta La Vista Certain Books
The source is not one familiar to DarkCyber. You will have to determine if this write up — “Christian Authors Blast Amazon for Banning Their Books, Selling Pedophilia Titles” — is accurate.
The write up asserts:
Christian authors who once identified as gay or lesbian are highlighting the double standard Amazon is applying by removing their books from the platform while continuing to sell titles that promote pedophilia. Restored Hope Network Executive Director Anne Paulk and pastoral counselor Joe Dallas both saw their books removed from the retail giant. Amazon told some authors that their books, which detail how Jesus transformed their lives and sexual identities, were in “violation of our content guidelines.”
Interesting if true.
Amazon Sued for Subtitles
We noted this news item from the Register, a UK information service: “Audible Hasn’t Even Launched Its AI-Powered Book Subtitles and Publishers Have Already Fired Off a Sueball.” The idea is that Amazon wants to convert audiobooks to text. Seven publishing companies don’t like the idea. The publishers believe that Amazon’s transcription is for Amazon’s benefit. Suspicious lot, those publishers. There is, however, a bright spot. Amazon is opening a brick-and-mortar bookstore in Nashville. DarkCyber assumes that these aggrieved publishers will want their dead tree books sold therein.
Amazon Surfers: Selected Partners, Resellers, Integrators
Despite the summer doldrums, surf is up for some Amazon partners, resellers, and integrators. Here’s a selection from the last seven days:
Cazena. This outfit provides workload migration services. It’s now part of the Amazon partner network. Source: Yahoo
CenturyLink. The software defined data center outfit now offers a VMware-based private cloud service on the Amazon Web Services Inc. (AWS) platform. Source: Virtualization Review
Druva. We’re not sure if Druva has become an AWS partner. The company’s cloud data protection service is now available for AWS. Source: Silicon Angle
Mobvista. The SaaS vendor joined AWS APN (Amazon Web Services Partner Network). Source: Yahoo
Verimatrix. The French security and business intelligence vendor has integrated multi-DRM with Amazon Web Services Elemental Secure Packager Encoder Key Exchange (SPEKE) API. Source: Bloomberg
Stephen E Arnold, September 2, 2019
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