Kroll’s Ontrack Enhances Other Vendors’ Search System
April 28, 2008
David Chaplin, founder of Engenium, runs Kroll’s search and content processing business. Kroll acquired Engenium in 2006 and has moved quickly to integrate the firm’s content processing technologies into its products and services. Kroll is a unit of Marsh & McLennan Companies, a diversified firm with interests ranging from insurance to risk assessment and professional services.
Mr. Chaplin told Beyond Search in an exclusive interview that the Kroll solution “can enhance enhance search results from any search engine. If the desired search result is not on page one of the results we will bring all the results onto page one and provide a well organized and labeled folder structure to navigate to the best result.” He added, “We have two basic products: the query based conceptual keyword and parametric search and non-query based automatic information clustering.”
He also said:
I don’t believe that the volatility [in search] will decrease. I do believe there are not very many big moves to be made right now. I believe there are some big guys out there who want to make a move in this space.An underlying factor is that I do not believe corporate America believes that they are getting what they need from search and they are finding an increasing number of employees go to the Internet first before even checking their internal systems.
You can read the full interview on the ArnoldIT.com Web site. The interview is part of the Search Wizards Speak series. The interview is the 11th in this series.
Stephen Arnold, April 28, 2008
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