Google and Reliability Data
November 7, 2008
Google dipped into its data files on October 30, 2008, and assembled reliability and uptime data. I found the Official Google Blog post interesting because Google does not spray data wildly into the Web-o-sphere. The post was called ‘What We Learned from 1 Million Businesses in the Cloud,’ and you must read it here. The point of the write up was to assert that some downtime is normal. Compared to the downtime of other high profile systems, the Google downtime is very modest. I believe this. The only issue I continue to ponder is what does unschedued downtime do when Google enterprise customers cannot access their email, the documents, Chrome components, or their personalized Google pages? For more on this issue, click here. The most interesting bit of information in the write up was the chart here that compares downtime of Gmail to Microsoft Exchange. Google tosses in a couple of other systems as well, but the real comparison is what Google presents at Microsoft Exchange data. Click here for the chart. Google paid a third party to analyze data from a one million business sample. I believe almost everything Google says, but I trust the open source documents available from the ACM, the USPTO, and the SEC. Without a hard copy of the third party report, we have numbers. I think Google is making a valid point, but these are numbers out of context, and you can make up your own mind about their validity. I am a semi gullible goose who remembers one holiday the phrase, ‘Hello, goose, want to come to dinner?’ I skipped dinner and lived to write this news item.
Stephen Arnold, November 7, 2008
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