Semantic Roll Up: The Effect of Financial Compression
April 21, 2009
A flurry of emails arrived today about the tie up among several companies with good reputations but profiles that are lower than those enjoyed by Autonomy and Endeca. You can read the official news announcement here about the deal among Attensity, Empolis GmbH, and Living-e AG. The conflation is called The Attensity Group. Here’s a snapshot of each company based on the information I ratted out of my files in the midst of new carpet, painting, and hanging new boxer dog pictures:
- Attensity. Deep text processing. Started in the intel community. Probed marketing. Acted as ring master for the tie up.
- Empolis GmbH. (Link was dead when I checked it on April 20, 2009.) A distribution and archiving system and file based content transformation. Orphaned after parent Bertelsmann faced up to the realities facing the dead tree crowd. Now positions itself in knowledge management.
- Living-e AG. Provides software products that enable efficient information exchange. Web content management, behavior analysis. Founded in 2003 as WebEdition Software GmbH.
The news release refers to the deal as a “market powerhouse”. This is the type of phrase that gets me to push the goslings to the computer terminals to do some company monitoring.
It’s too early for me to make a call about the product line up the company will offer. Should be interesting. Some pundits will make an attempt to presage the future. Not this silly goose. The customers will decide, not the mavens.
Stephen Arnold, April 21, 2009
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One Response to “Semantic Roll Up: The Effect of Financial Compression”
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Stephen – first – I love the pic of the cutie dog on the computer – I am a dog person so this made me smile HUGE!!
I’d love to talk to you more about Attensity Group. Here’s the corporate overview on it…
Best,
Michelle
CMO, Attensity Group
We were formed from the combination of business intelligence and information management leaders, (Attensity, Empolis & Living-E.) Together we deliver the power of sophisticated data and semantic analytics in the form of easy-to-use business applications, allowing business leaders, customer support personnel, and customers to get relevant and actionable answers fast. Attensity Group applications use analytic engines to access both structured and unstructured data from various sources, find relevant and accurate information in response to queries, and present the resulting insights in a way that supports accurate and timely decision-making.
We have been working together since the 2nd half of last year – so we are well on the way of integrating our patented NLP and general semantic technologies and offer on top of it applications that solve real business user needs:
*Attensity E-Service Suite offers a Service Portal and a Self-Service application that enables your customers to effectively self-serve while your agents are empowered to extend informed and efficient service support real-time.
*Attensity Automated Response Management, a part of the E-Service Suite, optimizes and automates up to 100% of the handling of all incoming and outbound customer communications, enabling you deliver a superior customer experience while achieving significant operational efficiency and productivity gains in your contact center.
*Attensity Voice of the Customer allows your organization to glean and analyze your customers’ candid thoughts about your brand and products, delivering the actionable insights you need to make smarter decisions and deliver better products and services.
*Attensity Market Voice enables organizations to rapidly and accurately understand and analyze the market buzz found in web communities, blogs, product reviews and social media sites. Uncover authentic customer sentiments and issues around your brand, products, services, your competitors and more.
*Attensity Research and Discovery provides your organization with sophisticated information extraction, advanced classification and enterprise-class search of and access to internal and external data, helping you meet compliance and litigation demands while controlling costs.
*Intelligence Analysis allows commercial and government organizations to “connect the dots” by delivering automatic extraction and analytical processing of “relational events” from unstructured data –not only who or what, but the “why, when, where and how.” Organizations will benefit from dramatically faster and more comprehensive detection of trends, anomalies, patterns and linkages, providing more time for analysts to aptly respond.