Microsoft Sends Google a Relay Valentine
February 20, 2011
Navigate to the Microsoft Web page “Why Microsoft”. The story that caught my attention was “Dear Google.” The guts of the valentine is the full text of a letter from an outfit in Paducah, Kentucky. The point of the post is to provide a case example of a Google customer’s experience with Google enterprise applications. According to the letter, the Google cloud service had some issues. The writer of the letter said:
I tried contacting you several times but each one was unsuccessful. Oh, the unrequited love! I can’t stay in a relationship if I can’t get through to you – my business needs are important too. I’ve done everything I could. We spent 18 months trying to make it work. You said you were free but in the end, the time and frustration I experienced made me see how costly you truly are. I just can’t keep pretending anymore.
Heart felt? Nasty? I don’t know. The customer support complaint is one I have heard before. The other problems? No clue. Interesting though. Kentucky. Who would have thought?
Stephen E Arnold, February 20, 2011
Freebie
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