Highspot Earning Fans of Enterprise Search
April 9, 2014
Enterprise search is like the weather, it never stays the same for very long. Case in point, upstart Highspot (www.highspot.com) making some serious waves regarding money producing content. We learned more from a recent eWeek story, “Highspot Brings Machine Learning to the Enterprise.” http://www.eweek.com/cloud/highspot-brings-machine-learning-to-enterprise-search.html/
According to the article, which quotes the company’s CEO, Robert Wahbe:
“’We spent a ton of time and money producing content, and what came clear to me was that people are not able to find the content they are looking for when they need it,’ Wahbe told eWEEK. Wahbe cited a Forrester study that says there is a knowledge gap where the failure rate for not finding the information users are looking for is 56 percent, while the process of looking for the information wastes up to 12 percent of users’ time.”
Clearly, they have their head on straight. Thankfully, we are not the only ones noticing. No less than PC World praised Highspot recently http://www.pcworld.com/article/2109160/meet-highspot-a-service-to-find-all-the-knowledge-that-slips-through-the-cracks.html raving about how the company helps find all the meaty data that slips through the cracks for most people. We are big fans and the world seems to be catching on that enterprise search has a new high water mark with Highspot.
Patrick Roland, April 09, 2014
Sponsored by ArnoldIT.com, developer of Augmentext
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