Coveo: A Real Life Search Implementation Success

September 11, 2015

If we detect some serious Coveo cheerleading in this recent article found on RT Insights, that might be because the story originated at that company. Still, “How Real-Time Enterprise Search Helps Seal Financial Deals” does illustrate the advantages of consolidating data resources into a more easily-used system.

The write-up describes challenges faced by London investment firm 3i Group. The global company had been collecting an abundance of data about its clients’ deals, but was spending many worker hours retrieving that information from scattered repositories. Coveo Enterprise Search to the rescue! The platform implementation included a user-friendly UI, actionable analytics, and security measures. The article continues:

“As a result of the implementation, 3i Group reports 90 percent faster access to deal-related intelligence as well as a 20 percent reduction in staff and resources required to respond to compliance requests. 3i Group’s staff members use the platform to search across 3.66 million file share documents, 6.39 million Exchange emails, 897,000 SharePoint documents, and 107 million Enterprise Vault records. For the first time, 3i Group staff members are able to perform a single search across all of the company’s knowledge repositories by using either a browser-based interface or an integrated search interface within SharePoint. 3i Group’s compliance team was provided with a dashboard that enabled them to search and correlate content from across 3i Group’s entire data set, and quickly evaluate permissions and user access rights for every 3i Group record or knowledge asset.”

Founded in 2005, Coveo maintains offices in California and the Netherlands, with its R&D headquarters in Quebec. (The company is also hiring as of this writing.)There is no doubt that being able to reach and analyze all data from one dashboard can be a huge time-saver, especially for a large organization. Just remember that Coveo is but one of several strong options; some are even open source.

Cynthia Murrell, September 11, 2015

Sponsored by ArnoldIT.com, publisher of the CyberOSINT monograph

Written by Stephen E. Arnold · Filed Under Enterprise search, Financial, News, Search, SharePoint

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Stephen E. Arnold monitors search, content processing, text mining and related topics from his high-tech nerve center in rural Kentucky. He tries to winnow the goose feathers from the giblets. He works with colleagues worldwide to make this Web log useful to those who want to go "beyond search". Contact him at sa [at] arnoldit.com. His Web site with additional information about search is arnoldit.com.