The Gameification of Enterprise Software
March 18, 2016
Stop the presses! Enterprise software is becoming more like interfaces for consumer software. Some enterprise software systems include game like interfaces.
What makes these startling factoids interesting is that individuals working in enterprises seem to have formed the survey sample.
Navigate to “Survey: How UX Is Transforming Enterprise Software” for an amazing glimpse into the remarkable research conducted, it appears, by an outfit called Tech Pro. The authors of this write up do not include sample demographics, sample size, survey methodology. I found it fairly easy to identify some possible flaws in the survey data because the information presented is not really about user interface or, sorry, UX. I pulled three findings from the article. Ponder these brilliant insights.l
Anyone who has checked out interfaces to enterprise software tuned for mobile devices knows that the much loved green screen is not too popular.
Professionals working in enterprises report that 69 percent of the respondent use enterprise software. No word on what type of software the other 31 percent of the respondents use. Perhaps the fact one uses software provided by an enterprise to those working for the enterprise do not use software at all?
Want another stunner? Check this finding:
Databases, storage and human resources were the most popular business functions towards which companies are using or considering enterprise software, however mobility was also cited as a strong category for future deployments.
In 2016 enterprises use databases, storage devices, and “human resources”. I did not know this. I thought that those working in enterprises rode unicorns and communicated by tossing fairy dust in the air to form glittering smoke signal-like utterances.
I loved this finding too:
Difficult [sic] of implementation, problems with/inability to integrate with enterprise applications and poor vendor support/tutorials/training were three most commonly chosen reasons for dissatisfaction with enterprise software.
Difficult I assume is preferable to the word difficulty. I thought that people who did not know how to use software were thrilled with sitting in training classes learning how to perform a link analysis using data pulled from an IBM AS/400 running Ironworks. The slashes are really helpful too.
If the summary entices you, you may, gentle reader, request the entire report. Just follow the link in the source article to the December 2015 study. I elected to admire the excellence of the write up. Too much good stuff in one sitting is bad for my mental digestion.
Stephen E Arnold, March 18, 2016
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