Will the Smartest Virtual Assistant Please Stand Up?

June 16, 2017

The devices are driving sales. However AI-powered virtual assistants are far from perfect. Alexa, Google Assistant, Siri, and Cortana are good for basic questions on weather, radio stations, and calendars. But when it comes to complicated questions, all fail.

MarketWatch in an article titled This Is the Smartest Virtual Assistant — and It’s NOT Siri, or Alexa says:

A number of factors will shape the market moving forward, including changes in consumers’ comfort over the security and collection of private data, the progress of natural language processing and advances in voice interface functionalities, and regulatory requirements that could alter the market.

A survey revealed that none of the virtual assistants tested was able to answer 100% of questions (let alone attempt them). Virtual assistants that attempted to answer them were not answering the questions correctly. Google was at the top of the heap while Siri was the last.

The article also points out that people want complicated questions answered rather than the simpletons that these virtual assistants answer. It seems, the days of perfect virtual assistants are still far away. Till then, Google search engine is the best bet (the survey says so)

Vishal Ingole, June 16, 2017


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