Google and India: A Bit of Tension

October 29, 2018

India is not happy with Google and you can be sure that everyone’s auntie knows about it. It is never good to anger one of the most populous countries in the world, but Google has certainly upset China and now India. India is angry, because of user privacy issues. Trak shares the story, “Paytm Declares War Against Google; Accuses Them Of Sharing Users’ Payment Data.”

Paytm is India’s largest digital wallet. India is currently in a technological and economic war as Paytm and Google Pay for to be the country’s most popular digital wallet. Paytm now has a surefire weapon against Google. What is it? Google is sharing user data with third parties and it discredits Google Pay’s secure payment claims.

“In an interesting move, Paytm has contact NPCI, the nodal agency which foresees all digital payments in India, and have complained that Google Pay is sharing users’ payment related data with other entities…In a letter addressed to NPCI chief executive Dilip Asbe, Paytm said, ‘Google Pay, which is an unregulated platform, has the scope of using their customers’ data for their monetary gains with complete disregard for the users’ need for privacy,’ Google had recently changed the name of Google Tez to Google Pay, as they plan a major expansion in India. Thus, Google Pay is directly pitched against Paytm in the niche.”

India is not the only country where Google is going to face repercussions of selling user data. Europe is going to team up and probably slap the company with a heavy lawsuit. Perhaps Google with curry favor with this fast growing market?

Whitney Grace, October 29, 2018

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