Now We Know Why Consultant Reports Are Long, Wordy, and Just So-So
July 26, 2022
I noted the research findings (allegedly spot on and reproducible) in “Experts Don’t Always Give Better Advice—They Just Give More.”
Here’s the killer statement:
Top performers didn’t write more helpful advice, but they did write more of it, and people in our experiments mistook quantity for quality…
Several observations:
- What is “helpful”? Maybe helpful means that the person listening was sufficiently intelligent to pick out the important bits?
- Why more output? Maybe more reflects what the individual thinks he she it knows?
- Why fiddle with experts in the first place? Maybe when one needs brain surgery, the doctor should have a bit of a track record whether he she it can talk coherently or not?
How about a simple crowd sourced test? Ask a question on Instagram, TikTok, or YouTube. Pick a short answer. Apply it. Let me know how that works out for [a] tattoo removal, [b] investing in NFTs about psychologists, [c] where to purchase contraband via a Telegram group, or [d] working for a dinobaby who wants a person who thinks, is reliable, and has a good attitude.
Not appealing? Okay, just guess like many MBAs working in high-tech market sectors or blue-chip consulting firms.
Stephen E Arnold, July 26, 2022
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