Surprise: TikTok Reveals Its Employees Can View European User Data

December 28, 2022

What a surprise. The Tech Times reports, “TikTok Says Chinese Employees Can Access Data from European Users.” This includes workers not just within China, but also in Brazil, Canada, Israel, Japan, Malaysia, Philippines, Singapore, South Korea, and the United States. According to The Guardian, TikTok revealed the detail in an update to its privacy policy. We are to believe it is all in the interest of improving the users’ experience. Writer Joseph Henry states:

“According to ByteDance, TikTok’s parent firm, accessing the user data can help in improving the algorithm performance on the platform. This would mean that it could help the app to detect bots and malicious accounts. Additionally, this could also give recommendations for content that users want to consume online. Back in July, Shou Zi Chew, a TikTok chief executive clarified via a letter that the data being accessed by foreign staff is a ‘narrow set of non-sensitive’ user data. In short, if the TikTok security team in the US gives a green light for data access, then there’s no problem viewing the data coming from American users. Chew added that the Chinese government officials do not have access to these data so it won’t be a big deal to every consumer.”

Sure they don’t. Despite assurances, some are skeptical. For example, we learn:

“US FCC Commissioner Brendan Carr told Reuters that TikTok should be immediately banned in the US. He added that he was suspicious as to how ByteDance handles all of the US-based data on the app.”

Now just why might he doubt ByteDance’s sincerity? What about consequences? As some Sillycon Valley experts say, “No big deal. Move on.” Dismissive naïveté is helpful, even charming.

Cynthia Murrell, December 28, 2022

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