Microsoft Security Messaging: Which Is What?

May 6, 2024

dinosaur30a_thumbThis essay is the work of a dinobaby. Unlike some folks, no smart software improved my native ineptness.

I am a dinobaby. I am easily confused. I read two “real” news items and came away confused. The first story is “Microsoft Overhaul Treats Security As Top Priority after a Series of Failures.” The subtitle is interesting too because it links “security” to monetary compensation. That’s an incentive, but why isn’t security just part of work at an alleged monopoly’s products and services? I surmise the answer is, “Because security costs money, a lot of money.” That article asserts:

After a scathing report from the US Cyber Safety Review Board recently concluded that “Microsoft’s security culture was inadequate and requires an overhaul,” it’s doing just that by outlining a set of security principles and goals that are tied to compensation packages for Microsoft’s senior leadership team.

Okay. But security emerges from basic engineering decisions; for instance, does a developer spend time figuring out and resolving security when dependencies are unknown or documented only by a grousing user in a comment posted on a technical forum? Or, does the developer include a new feature and moves on to the next task, assuming that someone else or an automated process will make sure everything works without opening the door to the curious bad actor? I think that Microsoft assumes it deploys secure systems and that its customers have the responsibility to ensure their systems’ security.

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The cyber racoons found the secure picnic basket was easily opened. The well-fed, previously content humans seem dismayed that their goodies were stolen. Thanks, MSFT Copilot. Definitely good enough.

The write up adds that Microsoft has three security principles and six security pillars. I won’t list these because the words chosen strike me like those produced by a lawyer, an MBA, and a large language model. Remember. I am a dinobaby. Six plus three is nine things. Some car executive said a long time ago, “Two objectives is no objective.” I would add nine generalizations are not a culture of security. Nine is like Microsoft Word features. No one can keep track of them because most users use Word to produce Words. The other stuff is usually confusing, in the way, or presented in a way that finding a specific feature is an exercise in frustration. Is Word secure? Sure, just download some nifty documents from a frisky Telegram group or the Dark Web.

The write up concludes with a weird statement. Let me quote it:

I reported last month that inside Microsoft there is concern that the recent security attacks could seriously undermine trust in the company. “Ultimately, Microsoft runs on trust and this trust must be earned and maintained,” says Bell. “As a global provider of software, infrastructure and cloud services, we feel a deep responsibility to do our part to keep the world safe and secure. Our promise is to continually improve and adapt to the evolving needs of cybersecurity. This is job #1 for us.”

First, there is the notion of trust. Perhaps Edge’s persistence and advertising in the start menu, SolarWinds, and the legions of Chinese and Russian bad actors undermine whatever trust exists. Most users are clueless about security issues baked into certain systems. They assume; they don’t trust. Cyber security professionals buy third party security solutions like shopping at a grocery store. Big companies’ senior executive don’t understand why the problem exists. Lawyers and accountants understand many things. Digital security is often not a core competency. “Let the cloud handle it,” sounds pretty good when the fourth IT manager or the third security officer quit this year.

Now the second write up. “Microsoft’s Responsible AI Chief Worries about the Open Web.” First, recall that Microsoft owns GitHub, a very convenient source for individuals looking to perform interesting tasks. Some are good tasks like snagging a script to perform a specific function for a church’s database. Other software does interesting things in order to help a user shore up security. Rapid 7 metasploit-framework is an interesting example. Almost anyone can find quite a bit of useful software on GitHub. When I lectured in a central European country’s main technical university, the students were familiar with GitHub. Oh, boy, were they.

In this second write up I learned that Microsoft has released a 39 page “report” which looks a lot like a PowerPoint presentation created by a blue-chip consulting firm. You can download the document at this link, at least you could as of May 6, 2024. “Security” appears 78 times in the document. There are “security reviews.” There is “cybersecurity development” and a reference to something called “Our Aether Security Engineering Guidance.” There is “red teaming” for biosecurity and cybersecurity. There is security in Azure AI. There are security reviews. There is the use of Copilot for security. There is something called PyRIT which “enables security professionals and machine learning engineers to proactively find risks in their generative applications.” There is partnering with MITRE for security guidance. And there are four footnotes to the document about security.

What strikes me is that security is definitely a popular concept in the document. But the principles and pillars apparently require AI context. As I worked through the PowerPoint, I formed the opinion that a committee worked with a small group of wordsmiths and crafted a rather elaborate word salad about going all in with Microsoft AI. Then the group added “security” the way my mother would chop up a red pepper and put it in a salad for color.

I want to offer several observations:

  1. Both documents suggest to me that Microsoft is now pushing “security” as Job One, a slogan used by the Ford Motor Co. (How are those Fords fairing in the reliability ratings?) Saying words and doing are two different things.
  2. The rhetoric of the two documents remind me of Gertrude’s statement, “The lady doth protest too much, methinks.” (Hamlet? Remember?)
  3. The US government, most large organizations, and many individuals “assume” that Microsoft has taken security seriously for decades. The jargon-and-blather PowerPoint make clear that Microsoft is trying to find a nice way to say, “We are saying we will do better already. Just listen, people.”

Net net: Bandying about the word trust or the word security puts everyone on notice that Microsoft knows it has a security problem. But the key point is that bad actors know it, exploit the security issues, and believe that Microsoft software and services will be a reliable source of opportunity of mischief. Ransomware? Absolutely. Exposed data? You bet your life. Free hacking tools? Let’s go. Does Microsoft have a security problem? The word form is incorrect. Does Microsoft have security problems? You know the answer. Aether.

Stephen E Arnold, May 6, 2024

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