Google! Manipulating Search Results? No Kidding

August 15, 2025

The Federal Trade Commission has just determined something the EU has been saying (and litigating) for years. The International Business Times tells us, “Google Manipulated Search Results to Bolster Own Products, FTC Report Finds.” Writer Luke Villapaz reports:

“For Internet searches over the past few years, if you typed ‘Google’ into Google, you probably got the exact result you wanted, but if you were searching for products or services offered by Google’s competitors, chances are those offerings were found further down the page, beneath those offered by Google. That’s what the U.S. Federal Trade Commission disclosed on Thursday, in an extensive 160-page report, which was obtained by the Wall Street Journal as part of a Freedom of Information Act request. FTC staffers found evidence that Google’s algorithm was demoting the search results of competing services while placing its own higher on the search results page, according to excerpts from the report. Among the websites affected: shopping comparison, restaurant review and travel.”

Villapaz notes Yelp has made similar allegations, estimating Google’s manipulation of search results may have captured some 20% of its potential users. So, after catching the big tech firm red handed, what will the FTC do about it? Nothing, apparently. We learn:

“Despite the findings, the FTC staffers tasked with investigating Google did not recommend that the commission issue a formal complaint against the company. However, Google agreed to some changes to its search result practices when the commission ended its investigation in 2013.”

Well OK then. We suppose that will have to suffice.

Cynthia Murrell, August 15, 2025

Google Reorganizes Search With Web Guides

August 14, 2025

Google gets more clicks with AI than with relevant results. Believe this? We have a small bridge for sale in Brooklyn if you are interested. But AI is just not enough. Google is fixing that up.

Google used to deliver top search results. Despite being a verb for searching the Web, Google’s first page of search results are overrun with paid links and advertising. Another problem is that while its AI feature answers basic questions, the information needs doesn’t always come from verified sources. Google wants to shake things up says the Search Engine Journal with Web Guides in the article: “Web Guide: Google’s New AI Search Experiment.”

Here is what Web Guides are described as:

“Web Guide replaces the traditional list of search results with AI-generated clusters. Each group focuses on a different aspect of your query, making it easier to dive deeper into specific areas. According to Austin Wu, Group Product Manager for Search at Google, Web Guide uses a custom version of Gemini to understand both your query and relevant web content. This allows it to surface pages you might not find through standard search.”

Maybe it will be a return to old-fashioned, decent Google results. The Web Guides use the “query fan-out” technique in which multiple searches are run at once. The results are then curated to the search query. It is supposed to provide a broader overview of the topic without refinement.

Google explains that Web Guides are helpful for exploratory searches and multi-part questions. Web Guides differed from AI because it reorganizes traditional Web searches according to groups and explore content from multiple perspectives without new information. AI Mode is more intuitive and acts like a conversation. It simplifies information and supports follow-up questions and other features.

Are Web guides just another test. Google cannot be in the AI race. The company has to win.

Whitney Grace, August 14, 2025

Yep, Google Is Innovative

August 4, 2025

Dino 5 18 25This blog post is the work of an authentic dinobaby. Sorry. Not even smart software can help this reptilian thinker.

I read the weird orange newspaper story “Google’s AI Fight Is Moving to New Ground.” What? Google has been forced to move to new ground. What’s this “is moving” progressive tense stuff? (You will have to pay to read this article. The good old days of handing out orange newspapers on Sixth Avenue in Midtown are long, long gone.)

The orange newspaper says:

Being presented with ready-made answers means they [Google’s users of its Web search service] are less likely to click on links, of course — according to Pew Research in the US, about half as likely. But that hasn’t stopped solid growth in search advertising revenue.

Perhaps the missing angle is an answer to this question, “Where are advertisers supposed to go? The Saturday Evening Post, the Stephen Colbert Show, or TikTok- and Telegram-type services?”

How about this statement:

Google’s investors can at least draw heart from signs that their company is starting to find its innovative spark. Project Mariner, a prototype it showed off two months ago, closely echoes ChatGPT agent.

Innovation is “me too”? What?

And here’s another statement I circled:

But the lock on advertising that Google has long enjoyed thanks to search is starting to loosen, leaving it to fight on a new battlefield against AI apps — and not just those from OpenAI.

Many outfits are struggling. One example is General Motors. Another is traditional print publications in the US. With strong revenue growth on intellectual gold mines like YouTube, the “lock” is wobbly. Give me a break.

Management by MBA with blue chip consulting experience maximize revenue the old fashioned way: Automation, tougher deals, and fierce protection of walled garden revenue streams.

There is a reason a number of countries are engaged in legal dust ups with Google. How did that work out in the UK for Foundem.com?

Stephen E Arnold, August 4, 2025

Thanks, Google: Scam Link via Your Alert Service

July 20, 2025

Dino 5 18 25This blog post is the work of an authentic dinobaby. Sorry. No smart software can help this reptilian thinker.

July 20, 2025 at 926 am US Eastern time: The idea of receiving a list of relevant links on a specific topic is a good one. Several services provide me with a stream of sometimes-useful information. My current favorite service is Talkwalker, but I have several others activated. People assume that each service is comprehensive. Nothing is farther from the truth.

Let’s review a suggested article from my Google Alert received at 907 am US Eastern time.

Imagine the surprise of a person watching via Google Alerts the bound phrase “enterprise search.” Here’s the landing page for this alert. I received this message:

image

The snippet says “enterprise search platform Shenzhen OCT Happy Valley Tourism Co. Ltd is PRMW a good long term investment [investor sentiment]. What happens when one clicks on Google’s AI-infused message:

My browser displayed this:

image

If you are not familiar with Telegram Messenger-style scams and malware distribution methods, you may not see these red flags:

  1. The link points to an article behind the WhatsApp wall
  2. To view the content, one must install WhatsApp
  3. The information in Google’s Alert is not relevant to “Nova Wealth Training Camp 20”

This is an example a cross service financial trickery.

Several observations:

  1. Google’s ability to detect and block scams is evident
  2. The relevance mechanism which identified a financial scam is based on key word matching; that is, brute force and zero smart anything
  3. These Google Alerts have been or are now being used to promote either questionable, illegal, or misleading services.

Should an example such as this cause you any concern? Probably not. In my experience, the Google Alerts have become less and less useful. Compared to Talkwalker, Google’s service is in the D to D minus range. Talkwalker is a B plus. Feedly is an A minus. The specialized services for law enforcement and intelligence applications are in the A minus to C range.

No service is perfect. But Google? This is another example of a company with too many services, too few informed and mature managers, and a consulting leadership team disconnected from actual product and service delivery.

Will this change? No, in my opinion.

Stephen E Arnold, July 20, 2025

Google and the EU: A Couple That Do Not Get Along

July 11, 2025

Google’s EU legal woes are in the news again. The Mercury News shares the Bloomberg piece, “Google Suffers Setback in Fight Over EU’s 4.1 Billion Euros Fine.” An advisor to the EU’s Court of Justice, Advocate General Juliane Kokott, agrees with regulators’ choice to punish google for abusing Android’s market power and discredits the company’s legal arguments. She emphasized:

“Google held a dominant position in several markets of the Android ecosystem and thus benefited from network effects that enabled it to ensure that users used Google Search. As a result, Google obtained access to data that enabled it in turn to improve its service.”

Though Kokott’s opinion is not binding, the court is known to rely heavily on its adviser’s opinions in final rulings. For its part, Google insists any market advantage it has is solely “due to innovation.” Sure, rigging the Search environment in its favor was plenty innovative. Just not legal. Not in the EU, anyway. Samuel Stolton reports:

“The top EU court’s final decision could prove pivotal for the future of the Android business model — which has provided free software in exchange for conditions imposed on mobile phone manufacturers. Such contracts provoked the ire of the commission in 2018, when the watchdog accused Alphabet Inc.’s Google of three separate types of illegal behavior that helped cement the dominance of its search engine, accompanying the order with the record fine. First, it said Google was illegally forcing handset makers to pre-install the Google Search app and the Chrome browser as a condition for licensing its Play Store — the marketplace for Android apps. Second, the EU said Google made payments to some large manufacturers and operators on condition that they exclusively pre-installed the Google Search app. Lastly, the EU said the Mountain View, California-based company prevented manufacturers wishing to pre-install apps from running alternative versions of Android not approved by Google.”

Meanwhile, the company is also in hot water over the EU’s Digital Markets Act. We learn that, in March, regulators scolded the firm elevating its own services over others and actively preventing app developers from guiding users to offers outside its app store. These practices violate the act, Google was told, and continuing to do so could lead to more fines. But are fines, even $4 billion ones, enough to deter the tech giant?

Cynthia Murrell, July 11, 2025

Do Not Be Evil. Dolphins, Polar Bears, and Snail Darters? Tough Luck

June 30, 2025

dino-orange_thumb_thumb_thumb_thumb_No AI, just the dinobaby expressing his opinions to Zillennials.

The Guardian comes up with some interesting “real” news stories. “Google’s Emissions Up 51% As AI Electricity Demand Derails Efforts to Go Green” reports:

Google’s carbon emissions have soared by 51% since 2019 as artificial intelligence hampers the tech company’s efforts to go green.

The juicy factoid in my opinion is:

The [Google] report also raises concerns that the rapid evolution of AI may drive “non-linear growth in energy demand”, making future energy needs and emissions trajectories more difficult to predict.

Folks, does the phrase “brown out” resonate with you? What about “rolling blackout.” If the “non-linear growth” thing unfolds, the phrase “non-linear growth” may become synonymous with brown out and rolling blackout.

As a result, the article concludes with this information, generated without plastic, by Google:

Google is aiming to help individuals, cities and other partners collectively reduce 1GT (gigaton) of their carbon-equivalent emissions annually by 2030 using AI products. These can, for example, help predict energy use and therefore reduce wastage, and map the solar potential of buildings so panels are put in the right place and generate the maximum electricity.

Will Google’s thirst or revenue-driven addiction harm dolphins, polar bears, and snail darters? Answer: We aim to help dolphins and polar bears. But we have to ask our AI system what a snail darter is.

Will the Googley smart software suggest that snail darters just dart at snails and quit worrying about their future?

Stephen E Arnold, June 30, 2025

Publishers Will Love Off the Wall by Google

June 27, 2025

Dino 5 18 25_thumb[3]_thumbNo smart software involved just an addled dinobaby.

Ooops. Typo. I meant “offerwall.” My bad.

Google has thrown in the towel on the old-school, Backrub, Clever, and PageRank-type of search. A comment made to me by a Xoogler in 2006 was accurate. My recollection is that this wizard said, “We know it will end. We just don’t know when.” I really wish I could reveal this person, but I signed a never-talk document. Because I am a dinobaby, I stick to the rules of the information highway as defined by a high-fee but annoying attorney.

How do I know the end has arrived? Is it the endless parade of litigation? Is it the on-going revolts of the Googlers? Is it the weird disembodied management better suited to general consulting than running a company anchored in zeros and ones?

No.

I read “As AI Kills Search Traffic, Google Launches Offerwall to Boost Publisher Revenue.” My mind interpreted the neologism “offerwall” as “off the wall.” The write up reports as actual factual:

Offerwall lets publishers give their sites’ readers a variety of ways to access their content, including through options like micro payments, taking surveys, watching ads, and more. In addition, Google says that publishers can add their own options to the Offerwall, like signing up for newsletters.

Let’s go with “off the wall.” If search does not work, how will those looking for “special offers” find them. Groupon? Nextdoor? Craigslist? A billboard on Highway 101? A door knob hanger? Bulk direct mail at about $2 a mail shot? Dr. Spock mind melds?

The world of the newspaper and magazine publishing world I knew has been vaporized. If I try, I can locate a newsstand in the local Kroger, but with the rodent problems, I think the magazine display was in a blocked aisle last week. I am not sure about newspapers. Where I live a former chef delivers the New York Times and Wall Street Journal. “Deliver” is generous because the actual newspaper in the tube averages about 40 percent success rate.

Did Google cause this? No, it was not a lone actor set on eliminating the newspaper and magazine business. Craig Newmark’s Craigslist zapped classified advertising. Other services eliminated the need for weird local newspapers. Once in the small town in Illinois in which I went to high school, a local newscaster created a local newspaper. In Louisville, we have something called Coffeetime or Coffeetalk. It’s a very thing, stunted newspaper paper printed on brown paper in black ink. Memorable but almost unreadable.

Google did what it wanted for a couple of decades, and now the old-school Web search is a dead duck. Publishers are like a couple of snow leopards trying to remain alive as tourist-filled Land Rovers roar down slushy mountain roads in Nepal.

The write up says:

Google notes that publishers can also configure Offerwall to include their own logo and introductory text, then customize the choices it presents. One option that’s enabled by default has visitors watch a short ad to earn access to the publisher’s content. This is the only option that has a revenue share… However, early reports during the testing period said that publishers saw an average revenue lift of 9% after 1 million messages on AdSense, for viewing rewarded ads. Google Ad Manager customers saw a 5-15% lift when using Offerwall as well. Google also confirmed to TechCrunch via email that publishers with Offerwall saw an average revenue uplift of 9% during its over a year in testing.

Yep, off the wall. Old-school search is dead. Google is into becoming Hollywood and cable TV. Super Bowl advertising: Yes, yes, yes. Search. Eh, not so much. Publishers, hey, we have an off the wall deal for you. Thanks, Google.

Stephen E Arnold, June 27, 2025

Brin: The Balloons Do Not Have Pull. It Is AI Now

June 18, 2025

It seems the nitty gritty of artificial intelligence has lured Sergey Brin back onto the Google campus. After stepping away from day-to-day operations in 2019, reports eWeek, “Google’s Co-Founder in Office ‘Pretty Much Every Day’ to Work on AI.” Writer Fiona Jackson tells us:

“Google co-founder Sergey Brin made an unannounced appearance on stage at the I/O conference on Tuesday, stating that he’s in the company’s office ‘pretty much every day now’ to work on Gemini. In a chat with DeepMind CEO Demis Hassabis, he claimed this is because artificial intelligence is something that naturally interests him. ‘I tend to be pretty deep in the technical details,’ Brin said, according to Business Insider. ‘And that’s a luxury I really enjoy, fortunately, because guys like Demis are minding the shop. And that’s just where my scientific interest is.’”

We love Brin’s work ethic. Highlights include borrowing Yahoo online ad ideas, the CLEVER patent, and using product promotions as a way to satisfy some primitive human desires. The executive also believes in 60-hour work weeks—at least for employees. Jackson notes Brin is also known for the downfall of Google Glass. Though that spiffy product faced privacy concerns and an unenthusiastic public, Brin recently blamed his ignorance of electronic supply chains for the failure. Great. Welcome back. But what about the big balloon thing?

Cynthia Murrell, June 18, 2025

Googley: A Dip Below Good Enough

June 16, 2025

Dino 5 18 25_thumbA dinobaby without AI wrote this. Terrible, isn’t it? I did use smart software for the good enough cartoon. See, this dinobaby is adapting.

I was in Washington, DC, from June 9 to 11, 2025. My tracking of important news about the online advertising outfit was disrupted. I have been trying to catch up with new product mist, AI razzle dazzle, and faint signals of importance. The first little beep I noticed appeared in “Google’s Voluntary Buyouts Lead its Internal Restructuring Efforts.” “Ah, ha,” I thought. After decades of recruiting the smartest people in the world, the Google is dumping full time equivalents. Is this a move to become more efficient? Google has indicated that it is into “efficiency”; therefore, has the Google redefined the term? Had Google figured out that the change to tax regulations about research investments sparked a re-thing? Is Google so much more advanced than other firms, its leadership can jettison staff who choose to bail with a gentle smile and an enthusiastic wave of leadership’s hand?

image

The home owner evidences a surge in blood pressure. The handyman explains that the new door has been installed in a “good enough” manner. If it works for service labor, it may work for Google-type outfits too. Thanks, Sam AI-Man. Your ChatGPT came through with a good enough cartoon. (Oh, don’t kill too many dolphins, snail darters, and lady bugs today, please.)

Then I read “Google Cloud Outage Brings Down a Lot of the Internet.” Enticed by the rock solid metrics for the concept of “a lot,” I noticed this statement:

Large swaths of the internet went down on Thursday (June 12, 2025), affecting a range of services, from global cloud platform Cloudflare to popular apps like Spotify. It appears that a Google Cloud outage is at the root of these other service disruptions.

What? Google the fail over champion par excellence went down. Will the issue be blamed on a faulty upgrade? Will a single engineer who will probably be given an opportunity to find his or her future elsewhere be identified? Will Google be able to figure out what happened?

What are the little beeps my system continuously receives about the Google?

  1. Wikipedia gets fewer clicks than OpenAI’s ChatGPT? Where’s the Google AI in this? Answer: Reorganizing, buying out staff, and experiencing outages.
  2. Google rolls out more Gemini functions for Android devices. Where’s the stability and service availability for these innovations? Answer: I cannot look up the answer. Google is down.
  3. Where’s the revenue from online advertising as traditional Web search presents some thunderclouds? Answer: Well, that is a good question. Maybe revenues from Waymo, a deal with Databricks, or a bump in Pixel phone sales?

My view is that the little beeps may become self-amplifying. The magic of the online advertising model seems to be fading like the allure of Disneyland. When imagineering becomes imitation, more than marketing fairy dust may be required.

But what’s evident from the tiny beeps is that Google is now operating in “good enough” mode. Will it be enough to replace the Yahoo-GoTo-Overture pay-to-play approach to traffic?

Maybe Waymo is the dark horse when the vehicles are not combustible?

Stephen E Arnold, June 16, 2025

Lights, Ready the Smart Software, Now Hit Enter

June 11, 2025

Dino 5 18 25Just a dinobaby and no AI: How horrible an approach?

I like snappy quotes. Here’s a good one from “You Are Not Prepared for This Terrifying New Wave of AI-Generated Videos.” The write up says:

I don’t mean to be alarmist, but I do think it’s time to start assuming everything you see online is fake.

I like the categorical affirmative. I like the “alarmist.” I particularly like “fake.”

The article explains:

Something happened this week that only made me more pessimistic about the future of truth on the internet. During this week’s Google I/O event, Google unveiled Veo 3, its latest AI video model. Like other competitive models out there, Veo 3 can generate highly realistic sequences, which Google showed off throughout the presentation. Sure, not great, but also, nothing really new there. But Veo 3 isn’t just capable of generating video that might trick your eye into thinking its real: Veo 3 can also generate audio to go alongside the video. That includes sound effects, but also dialogue—lip-synced dialogue.

If the Google-type synths are good enough and cheap, I wonder how many budding film directors will note the capabilities and think about their magnum opus on smart software dollies. Cough up a credit card and for $250 per month imagine what videos Google may allow you to make. My hunch is that Mother Google will block certain topics, themes, and “treatments.” (How easy would it be for a Google-type service to weaponize videos about the news, social movements, and recalcitrant advertisers?)

The write worries gently as well, stating:

We’re in scary territory now. Today, it’s demos of musicians and streamers. Tomorrow, it’s a politician saying something they didn’t; a suspect committing the crime they’re accused of; a “reporter” feeding you lies through the “news.” I hope this is as good as the technology gets. I hope AI companies run out of training data to improve their models, and that governments take some action to regulate this technology. But seeing as the Republicans in the United States passed a bill that included a ban on state-enforced AI regulations for ten years, I’m pretty pessimistic on that latter point. In all likelihood, this tech is going to get better, with zero guardrails to ensure it advances safely. I’m left wondering how many of those politicians who voted yes on that bill watched an AI-generated video on their phone this week and thought nothing of it.

My view is that several questions may warrant some noodling by a humanoid or possibly an “ethical” smart software system; for example:

  1. Can AI detectors spot and flag AI-generated video? Ignoring or missing may have interesting social knock on effects.
  2. Will a Google-type outfit ignore videos that praise an advertiser whose products are problematic? (Health and medical videos? Who defines “problematic”?)
  3. Will firms with video generating technology self regulate or just do what yields revenue? (Producers of adult content may have some clever ideas, and many of these professionals are willing to innovate.)

Net net: When will synth videos win an Oscar?

Stephen E Arnold, June 11, 2025

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