IBM Suffers a Setback in South Africa: Datawalk Stomps on Big Blue
April 21, 2020
IBM Analyst’s Notebook at one time enjoyed near total market dominance for investigative software, what I call policeware. IBM owns Analyst Notebook, and it has a sustainable revenue stream from some governments. Once installed — even though there may be no or very few qualified operators who can use the system — the money continues to roll in. Furthermore, IBM has home-grown technology, and Big Blue has acquired smaller firms with particularly valuable technology; for example, CyberTap.
Maybe not in South Africa? Datawalk has strolled into the country’s key integrator and plopped itself down in the cat-bird seat.
Under the original i2 founders’ leadership, losing South Africa was not in the game plan. IBM may have misplaced the three ring binder containing the basic strategy of i2 Ltd. To make matters worse, IBM could have asked its Watson (right, the super smart technology tackling cancer and breaking its digital ankle in a wild play) about the South African account.
Also, affected are downstream, third party products and services. Analyst’s Notebook has been available for more than two decades. There are training and support professionals like Tovek in Prague; there are add ins; there are enhancements which like Sintelix could be considered an out-and-out replacement. What happened?
If the information reported by ISB News is accurate, a company headquartered in Poland captured the account and the money. The article asserts that a key third party reseller doing business as SSG Group and its partner TechFINIUM (a Datawalk partner in South Africa) have stepped away from IBM and SAS. These are, in the view of DarkCyber, old school solutions.
The Datawalk replacement, according to John Smit, president of SSG Group, allegedly said:
“DataWalk is a powerful solution that will allow us to combine all data in one repository and then conduct detailed investigations. We often use unstructured data that we receive from our partners. DataWalk will provide us with the previously unattainable ability to view this data in the full context of our own databases “
Datawalk is characterized as a solution that is “more suited to current challenges.”
According to the article:
DataWalk (formerly PiLab) is a technological entity that … connects billions of objects from many sources, finding application in forensic analytics in the public and financial sectors, including in the fight against crime (US agencies), scams (insurers) and fraud identification (central administration).
These are aggressive assertions. IBM may well ask Watson or maybe a human involved with Analyst’s Notebook sales, “What happened?”
Stephen E Arnold, April 21, 2020
IBM: Free Cobol, Commission Payment Allegations, and Trust
April 14, 2020
I noticed that the IBM Web site providing information about the virus contains the word “trust”. Here’s the screen snap of the assertion:
I found this interesting. IBM is offering “free” Cobol training. The idea is to get the struggling mainframe systems used for state unemployment calculations up to snuff. (Why are these stalwarts not up to snuff?) Doesn’t one “trust” mainframes to just chug away as the machines have often for decades. Obviously Ruby and python coders are not much help. I can imagine this statement, “Why does this IBM keyboard have so many weird keys.” Ah, youth.
The more interesting story is “Guess What’s Heading to trial? IBM and Its Tactic of Yoinking Promised Commissions after Sales Reps Seal the Deal.” I learned:
IBM appears to be able to adjust awards to salespeople at its discretion because it doesn’t have a solid contract with them. Its Incentive Plan Letter, used for such contracts, contain a disclaimer stating that the letters are not commission contracts in a very real and legally binding sense.
What makes this interesting is that:
The IT giant does not always revise commission payments, it is claimed. Two of Beard’s colleagues who worked on similar deals got paid in full. Both were white; Beard is African American. That said, Beard’s complaint contends the practice is common enough that IBM has saved itself a substantial amount of money by capping sales commissions. The lawsuit claims that from 2013 to 2015, IBM secretly underpaid its sales representatives more than $40,000,000 nationwide.
Now about that word “trust”: Mainframe support, sales commissions, and IBM Watson addressing the virus problem. How’s that going, Watson?
Stephen E Arnold, April 13, 2020
Smart Software Is Changing Work: But What about Actual Facts? Maybe the Pandemic? Maybe Revenue Misses?
March 31, 2020
“AI Is Changing Work and Leaders need to Adapt” is a remarkable analysis of what seems to be taking place IRL (in real life) as opposed to the Ivory Tower world of a university business school. Just as economic departments missed the boat on certain economic developments, the business schools are doing their best to make statements oddly out of step with what’s shakin’ and bakin’ here and now.
This write up is an excellent example of what happens when data lag behind actual events. The notion of time is a problem for outfits like Google, but one would assume that the esteemed Harvard Business School would be zippier.
The article appeared on March 24, 2020. The information in the report was a “recent survey.” Yep, that date and time thing seems to elude the reader.
What does the article report?
The advent of AI poses new and unique challenges for business leaders.
Who holds this idea?
Harvard business school alumni.
But who, pray tell, gathered the insights from this “elite group”?
The answer is “A team at the MIT IBM Watson AI Lab.”
Now that’s a research team to respect: A frenemy university and a large US outfit which has become a punch line for wild and crazy assertions about Watson, the cancer curing TV game show winner.
Academic excellence? Objectivity? Substantial research achievements?
Let’s look at what’s reported about the survey of the elite, shall we?
ITEM 1: Job Data
our MIT-IBM Watson AI Lab team analyzed 170 million online job posts between 2010 and 2017. The study’s first implication: While occupations change slowly — over years and even decades — tasks become reorganized at a much faster pace.
So the research team examined online classifieds? What percentage were real jobs? What percentage were placed in order to obtain competitive intelligence? What percentage were red herrings intended to identify disgruntled employees? Those job listings appear to have been assumed to be valid. Okay. Let’s move on.
ITEM 2: Training
Millions of workers will need to be retrained or reskilled as a result of AI over the next three years, according to a recent IBM Institute for Business Value study.
What no data? That’s right. The findings are a marketing and PR pitch for another IBM study. My goodness, I used to think the McKinsey Award was a PR play. IBM has upped the ante: Harvard, MIT, and home grown research blend for a “finding.” This is academic excellence? This is intellectual honesty? Yeah, right. Remember MIT accepted funds from an interesting character, and Harvard. Right, Harvard. Fine outfit harboring consultants who do commercial work while conducting “research.”
ITEM 3: Educate
Our research shows that technology can disproportionately impact the demand and earning potential for mid-wage workers, causing a squeeze on the middle class. For every five tasks that shifted out of mid-wage jobs, we found, four tasks moved to low-wage jobs and one moved to a high-wage job. As a result, wages are rising faster in the low- and high-wage tiers than in the mid-wage tier.
Data? Nope. The finding is that graduating from an “elite” school delivers contacts, good employment and investment opportunities, and a lever to widen wage gaps. Do elite managers pay themselves and their colleagues less? But the interesting point is that there are zero data.
But who wrote this marketing fluff? An MIT tenured professor? A team of Harvard elite after making a podcast and enjoying ever so much one another’s company?
No.
The write up was written, according to the article, by Martin Fleming, IBM’s chief economist and vice president.
The survey data? The connection with the real world? Ha ha.
When Mad Magazine went out of business, I wondered what would fill the gap?
I now know. It is smart software, not the pandemic, and the demonstration that economists are as prescient as ever.
Stephen E Arnold, March 31, 2020
Fours Hours to Learn IBM Watson and Microsoft Azure. Believe It or Not. Hint: Not
March 26, 2020
DarkCyber believes that online instructional videos are useful. However, DarkCyber believes that overstatement, hyperbole, and general buzzword craziness undermine the credibility of those offering a program.
An excellent example of basic marketing information packaged like a six figure F.P. Journe Tourbillon Souverain Vertical watch, navigate to “Machine Learning with Watson and Azure.” You can download a four hour chunk of video which presents 20 lectures. That works out to 12 minute videos at which time, you
would be able to develop and deploy your applications over IBM Cloud- Bluemix. and having command over the Watson services and tools available.
Now what will you learn? Here’s the line up:
- Cognitive Computing and how Watson changes the game
- Using Watson Visual Recognition to tag and classify visual content using machine learning
- Capabilities of the Watson API and how to choose the best features for your task
- Using Watson Assistant to build an AI assistant (ChatBot)
- Using Watson Watson Discovery to unlock hidden values to find answers , monitor trends and surface patterns
- Using Watson Natural Language Understanding for advanced text analysis
- Using Watson Knowledge Studio to discover meaningful insights in unstructured text.
- Using Watson Speech to Text to easily convert audio and voice into written text
- Using Watson Text to Speech to convert text into natural-surrounding audio
- Using Watson Language Translator to translate from one language to another
- Using Watson Natural Language Classifier to interpret and classify natural language with confidence
- Using Watson Personality Insights to predict personality characteristics through text
- Using Watson Tone Analyzer to understand emotions and communications style in text
- Text Analytics
- Detecting Language
- Analyze image and video
- Recognition handwritten from text
- Generate Thumbnail
- Content Moderator
- Custom Vision
- Translate
But wait!
The programs will also explain Microsoft Azure services; for example:
- Computer Vision
- Content Moderator
- Custom Vision
- Text Analysis
- Translator.
You will not need an IBM account, but you will need a Microsoft Azure account.
This seems like an interesting program. Perhaps the overselling contributes to some of IBM’s more interesting deployments?
Stephen E Arnold, March 26, 2020
Amazing PR with an IBM Spin
March 24, 2020
Who made the supercomputer? Give up.
IBM did.
What software did the scientists at ORNL use?
IBM’s.
Did IBM pump out the crowning glory of a story itself?
Nope, allegedly ORNL professionals did.
This is a summit of sorts. PR for IBM and a news story to circulate among the appropriation committee at budget time.
Opportunistic? Of course not. Just keeping those competitors like LANL at bay.
Stephen E Arnold, March 24, 2020
IBM: A Leader in Following?
March 16, 2020
DarkCyber spotted “IBM Prepares To Advance Watson’s Language Ability.” The story appeared in Capital FM, an online publication in Nairobi. That’s okay. What’s interesting is that IBM has announced “the first commercialization of key Natural Language Processing (NLP) capabilities to come from IBM Research’s Project Debater, the only AI system capable of debating humans on complex topics.”
What’s new, aside from the Kenya coverage? Here’s a sampling of the technologies that will allegedly make Watson a superhero: Natural language processing. Watson will understand sentiment which can “identify and analyze idioms and colloquialisms for the first time.” [Emphasis added]
Plus:
IBM is bringing technology from IBM Research for understanding business documents, such as PDF’s and contracts, to also add to their AI models.
Where’s the technology originate? Project Debater. There’s also “deep learning based classification which
can learn from as few as several hundred samples to do new classifications quickly and easily. It will be added to Watson Discovery later this year.
Also, there’s another innovation:
It will also exploit natural language through Clustering or Advanced Topic Clustering. Building on insights gained from Project Debater, new topic clustering techniques will enable users to “cluster” incoming data to create meaningful “topics” of related information, which can then be analyzed.
Okay, let’s step back. NLP, quick deep learning, clustering, and the other technologies. My recollection is:
- IBM’s Dharmendra Modha was writing about text clustering in “Large Scale Parallel Data Mining” which is about a decade after the Endeca crowd fired up their functional facets for “Guided Navigation”. Now this clustering is coming to IBM Watson. What?
- In 2003 IBM researchers filed a patent application for “US7130777, Method to hierarchical pooling of opinions from multiple sources.” Now Watson is doing what commercial vendors have been offering for many years; for example, Lexalytics in 2003. Not exactly a text book case of using home grown technology or emulating a competitor, is it?
- And NLP dates back to 1993 and the work of Vincent Stanford, Ora Williamson, Elton Sherwin, and Frank Castellucci. See US5615296. These are IBM professionals. And 1993 was more than a quarter century ago.
Net net: Kenya, Watson, and technologies that have been around for decades are part of IBM’s preparations to add functions to Watson. “Prepares”, year, pretty speedy.
Watson? What are you doing? Maybe DarkCyber should ask Alexa?
Stephen E Arnold, March 16, 2020
IBM Watson Dons An Indiana Jones Hat
December 13, 2019
Our knowledge on ancient civilizations is based on archeological evidence. Historians and scientists can only infer how ancient people lived, but often times the civilizations are shrouded more in mystery than answers. National Geographic España shares one mystery from Peru, “Descubiertos nuevos geoglifos en Nazca gracias a la Inteligencia Artificial.” If you do not speak Spanish, the article title translates as “New Geoglyphs Discovered in Nazca Thanks To Artificial Intelligence.”
One of Peru’s greatest treasures are the gigantic geoglyphs on the Nazca pampas. The geoglyphs are huge images of animals and humans drawn by the Nazcan people between 1 BC and eighth century AD. The geoglyphs are huge creations made from white sand set against large expanses of black rock. They were first discovered in 1927, then became UNESCO World Heritage sites in 1994.
There are many theories about why the Nazcan people drew the geoglyphs on the pampas encompassing an area of 75,000 hectares. Three hundred geoglyphs have been recorded, but Masato Sakai of Yamagata University, who specializes Andean culture and archaeology, used artificial intelligence to discover one hundred forty-three new geoglyphs. All of the new geoglyphs range between five to one hundred meters in size and are estimated to made between 100 BC and 300 AD. They are shared like animals and humans, similar to past discovered geoglyphs. Artificial intelligence built on an IBM Watson computer to find the geoglyphs:
“The new geoglyphs have been identified thanks to field work combined with artificial intelligence and high-resolution 3D data analysis, an investigation carried out between 2018 and 2019. In addition, the Japanese team discovered one of them when developing an artificial intelligence (AI) model on the IBM Power System AC922 artificial intelligence server, configured with the IBM Watson Machine Learning Community Edition deep learning platform. The study explored the feasibility of AI to discover new lines by introducing into the system the ability to process large volumes of data including high-resolution aerial photos at high speeds.”
Without AI these Nazcan geoglyphs might never have been discovered. New, more robust technology allows archeologists like Sakai to find, research, and preserve these wonders and learn more about an ancient society. The question still remains why the Nazcan people created such huge drawings only visible from the air. Watson will never be able to solve that mystery.
Whitney Grace, December 13, 2019
The Flu Tracking Thing: A Hollywood-Style Repeat?
November 19, 2019
Guess not.
Perhaps we should be asking more often, “Do we really need an app for that?” Engadget announces, “Weather Channel App Uses Watson to Tell You When Flu Season Is Coming.” The write-up specifies:
“The latest version of the Weather Channel app for Android and iOS now includes a Flu Insights feature that uses IBM’s Watson to warn you when influenza is likely to be on the warpath. The team-up wields machine learning to provide a 15-day flu forecast as well notifications that pop up at key moments, such as the start of flu season or confirmed outbreaks. Ideally, this will keep you from going to a house party full of soon-to-be-sick virus carriers. Whatever the conditions are like, you’ll get prevention advice as well as CDC flu reports.”
On the other hand, Google tried its flu map back in 2008, and what happened to that? It was not too useful. We all know that flu season is upon us. According to the CDC, it happens every year from October through March, peaking December through February. And anyone can navigate directly to that site for prevention advice. Granted, that Watson-powered Flu Insights feature gives more details, like when and where confirmed outbreaks have occurred and a zip-code centered “flu forecast” that predicts risk from low to high. However, as the Engadget piece concedes:
“It’s easy to see Flu Insights fueling some paranoia. Do you really want to be afraid of going outside simply because Watson predicted trouble?”
For us, the answer is no. I, for one, prefer to simply get my flu shot in the fall and be done with it. No AI-prompted angst required.
Cynthia Murrell, November 19, 2019
IBM Watson to the Rescue of Truth: Facts? Not Necessary
November 7, 2019
“Could IBM Watson Fix Facebook’s ‘Truth Problem’?” stopped me in my daily quest for truth, justice, and the American way of technology. The write up dangles some clickbait in front of the Web indexing crawlers. Once stopped by IBM Watson, Facebook, and Truth, the indexers indexed but I read the story.
I printed it out and grabbed by trusty yellow highlighter. I like yellow because it reminds me of an approach which combines some sensational hooks with a bit of American marketing.
For instance this passage warranted a small checkmark:
Facebook is between a rock and a hard place because “the truth” is often subjective, where what is true to one party is equally false to the other.
I like the word subjective, and I marveled at the turn of phrase in this fresh wordsmithing: “between a rock and a hard place.” Okay, a dilemma or a situation created when a company does what it can to generate revenue while fending off those who would probe into its ethical depths.
This statement warranted a yellow rectangle:
Since Facebook itself is perceived as being biased (or perhaps the news sources it hosts are), a solution from them would be suspect regardless of whether it was AI-based or, assuming such a thing was financially viable (which I doubt it is), human-driven. But IBM may have a solution that could work here.
Yes, a hypothetical: IBM Watson, a somewhat disappointing display of the once proud giant’s Big Blueness, is a collection of software, methods, training processes, and unfulfilled promises by avid IBM marketers. I grant that a bright person or perhaps a legion of wizards laboring under the pressures of an academic overlord or a government COTAR possibly, maybe, or ought to be able to build a system to recognize content which is “false.” Defining the truth certainly seems possible with time, money, and the “right” people. But can IBM Watson or any of today’s smart software and wizards pull off this modest task? If the solution were available, wouldn’t it be in demand, deployed, and detailed. TV programs, streaming video, tweets, and other information objects could be identified, classified, and filtered. Easy, right?
I then used my yellow marker to underline words, place a rectangle around the following text, and I added an exclamation point for good measure. Here’s the passage:
IBM also has the most advanced, scalable, deployable AI in the market with Watson. They recognized the opportunity to have an enterprise-class AI long before anyone else, and they have demonstrated human-like competence both with Jeopardy and with a debate against a live professional debater a few years ago. I attended that debate and was impressed that Watson not only was better with the facts, it was better with humor. It lost the debate, but it was arguably the audience’s favorite.
Yes, assertions without facts, no data, no outputs, no nothing. Just “has the most advanced, scalable, deployable AI in the market.” The only hitch in this somewhat over-the-top generalization is, “It [Watson] lost the debate.”
But what warranted the exclamation mark was “it [IBM Watson] was better with humor.” Yep, smart software has a sense of humor at IBM.
This write up raises several questions. I will bring these up with my team at lunch today:
- Why are publications like Datamation running ads in the form of text? Perhaps, like Google Ads, a tiny label could be affixed so I can avoid blatant PR.
- Why is IBM insisting it has technology that “could” do something. I had a grade school teacher named Miss Bray who repeated endlessly, “Avoid woulda, coulda, shoulda.” What IBM could do is irrelevant. What IBM is doing is more important. Talking about technology is not the same as applying it and generating revenue growth, sustainable revenue, and customers who cannot stop yammering about how wonder a product or service is. For example, I hear a great deal about Amazon. I don’t here much about IBM.
- What is the “truth” in this write up. IBM Watson won Jeopardy. (TV shows do post production.) I am not convinced that the investment IBM made in setting up Watson to “win” returned more than plain old fashioned advertising. The reality is that the “truth” of this write up is very Facebook like.
To sum up, clicks and PR are more important than data, verifiable case examples, and financial reports. IBM, are you listening? Right, IBM is busy in court and working to put lipstick on its financials. IBM marketers, are you listening? Right, you don’t listen, but you send invoices I assume. Datamation, are there real stories you will cover which are not recycled collateral and unsupported assertions? Right, you don’t care either it seems. You ran this story which darn near exhausted by yellow marker’s ink.
Stephen E Arnold, November 7, 2019
IBM and the UK Military
October 31, 2019
After trying its hand at everything from recipes to healthcare, Watson branched out into the military a few years ago. Now, IBM is using its AI tech to help out an old ally. NS Tech reports, “Revealed: IBM’s £4m Deal to Build Prototype AI Software Platform for UK Military.” Writer and NS Tech editor Oscar Williams cites a contract notice from the Ministry of Defense (MoD), which considers the forthcoming platform a way to gain an operational advantage. We’re told IBM won the £3.8m (or about $4.9m) contract in September, and has a year to demonstrate its worth. Williams writes:
“The contract notice, identified through Tussell’s procurement database, states that the proof of concept will be cloud-hosted and reliant on a large computer processor to analyze existing commercial data sources. The data sources could include mapping data from Ordinance Survey and weather data from the Met Office, as well as flight paths and navigation channels, said [former MoD IT director Gerry] Cantwell. The deal was struck around six months after the US government awarded an $800m battlefield software contract to Palantir, a big data analytics firm founded by the Paypal billionaire and Trump supporter Peter Thiel. NS Tech revealed in August that Palantir has won nearly £11m [about $14m] of MoD contracts over the last four years. An MOD spokesperson said: ‘We have awarded a contract to IBM to assist with the development of a standalone AI proof of concept, using commercially available data.’”
Not surprisingly, the MOD spokesperson refused to explain the similarities or differences between their upcoming platform to the US battlefield platform. IBM likewise declined to comment.
Cynthia Murrell, October 31, 2019
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