Jury Is Still Out on Microsoft Delve
June 11, 2015
Sometimes hailed as Pinterest for the enterprise, Microsoft Delve is a combination of search, social, and machine learning, which produces an information hub of sorts. Delve is also becoming a test subject, as enterprise experts decide whether such offerings intrude into users’ workflow, or enhance productivity. Read more in the Search Content Management article, “Microsoft Delve May Drive Demand for Office365.”
The article summarizes the issue:
“As Microsoft advances further in its mobile-first, cloud-first strategy, new offerings such as Microsoft Delve are piquing companies’ curiosity but also raising eyebrows. Many companies will have to gauge whether services like Delve can enhance worker productivity or run the risk of being overly intrusive.”
As SharePoint unveils more about its SharePoint Server 2016, more will become known about how it functions along with all of its parts, including Delve. It will be up to the users to determine how efficient the new offerings will be, and whether they help or hinder a regular workflow. Until the latest versions become available for public release, stay tuned to ArnoldIT.com for the latest news regarding SharePoint and how it may affect your organization. Stephen E. Arnold is a longtime leader in search and his work on SharePoint is a great go-to resource for users and managers alike.
Emily Rae Aldridge, June 11, 2015
Sponsored by ArnoldIT.com, publisher of the CyberOSINT monograph
IBM Elevates Tape Storage to the Cloud
June 9, 2015
Did you think we left latency and bad blocks behind with tape storage? Get ready to revisit them, because “IBM Cloud Will Reach Back to Tape for Low-Cost Storage,” according to ComputerWorld. We noticed tape storage was back on the horizon earlier this year, and now IBM has made it official at its recent Edge conference in Las Vegas. There, the company was slated to present a cloud-archiving architecture that relies on a different storage mediums, including tape, depending on an organization’s needs. Reporter Stephen Lawson writes:
“Enterprises are accumulating growing volumes of data, including new types such as surveillance video that may never be used on a regular basis but need to be stored for a long time. At the same time, new big-data analytics tools are making old and little-used data useful for gleaning new insights into business and government. IBM is going after customers in health care, social media, oil and gas, government and other sectors that want to get to all of their data no matter where it’s stored. IBM’s system, which it calls Project Big Storage, puts all tiers of storage under one namespace, creating a single pool of data that users can manage through folders and directories without worrying about where it’s stored. It incorporates both file and object storage.”
A single pool of data is good. The inclusion of tape storage in this mix is reportedly part of an attempt to undercut IBM’s cloudy competitors, including AWS and Google Cloud. Naturally, the service can be implemented onsite, as a cloud service, or as a hybrid. IBM hopes Big Storage will make cloud pricing more predictable, though complexity there seems inevitable. Tape storage is slower to deliver data, but according to the plan only “rarely needed” data will be stored there, courtesy of IBM’s own Spectrum Scale distributed storage software. Wisely, IBM is relying on the tape-handling experts at Iron Mountain to run the tape-based portion of the Big Storage Project.
Cynthia Murrell, June 9, 2015
Sponsored by ArnoldIT.com, publisher of the CyberOSINT monograph
Coveo Announces Growth, Success, and an Internal Promotion
June 8, 2015
The article titled Coveo Announces Another Sequential Best Quarter as Its Intelligent Search Apps Upskill Thousands of People on Digital Journal points to increased market demand for its apps. Coveo’s mission is to aid businesses in improving people’s knowledge and ability with Search. Coveo for Salesforce offers customers a hub to resolve the issues that would typically require a customer service rep. The article explains,
“Coveo for Salesforce saw rapid adoption, particularly within the high tech and financial services industries, where mid-size to Fortune 500 organizations selected Coveo to scale customer service operations. Coveo for Salesforce – Communities Edition helps customers solve their own cases by proactively offering case-resolving knowledge suggestions and Coveo for Salesforce – Service Cloud Edition helps agents upskill as they engage customers by injecting case-resolving content and experts into the Salesforce UI as they work.”
The article also discusses the promotion of Mike Raley, currently senior director of demand generation, to VP of marketing. That makes him accountable for the company’s international marketing. The article seems like good news, what with the reported “record levels of bookings growth,” but it offers no actual revenues or information about the $30 million in venture funding the company has amassed.
Chelsea Kerwin, June 8, 2014
Sponsored by ArnoldIT.com, publisher of the CyberOSINT monograph
SharePoint Is Back and Yammer Is Left Behind
May 28, 2015
Many old things become trend and new again, and even that holds true with software, at least in principle. The old functions of SharePoint are withstanding the test of time, and the trendy new buzzwords that Microsoft worked so hard to push these last few years (cloud, social, collaborative) are fading out. Of course, some of it has to do with perception, but it does seem that Microsoft is harkening back to what the tried and true longtime users want. Read more in the CMS Wire article, “SharePoint is Back, Yammer… Not So Much.”
The article sums up the last few years:
“But these last few years, Microsoft seemingly didn’t want to talk about SharePoint. It wanted to talk about Office 365, the cloud, collaboration, social, mobile devices and perpetual monthly licensing models. Yet no one appears to have told many of the big traditional SharePoint customers of these shifts. These people are still running SharePoint 2007, 2010 and 2013 happily in-house and have no plans to change that for many years.”
So it seems that with the returned focus to on-premises SharePoint, users are pleased in theory. However, it remains to be seen how satisfying SharePoint Server 2016 will be in reality. To stay tuned to the latest reviews and feedback, keep an eye on ArnoldIT.com and his dedicated SharePoint feed. Stephen E. Arnold is a longtime leader in search with an interest in SharePoint. His reporting will shed a light on the realities of user experience once SharePoint Server 2016 becomes available.
Emily Rae Aldridge, May 28, 2015
Sponsored by ArnoldIT.com, publisher of the CyberOSINT monograph
Hadoop Has Accessories
May 25, 2015
ZDNet’s article, “Why Hadoop Is Hard, And How To Make It Easier” alludes that Hadoop was going to disappear at some point. We don’t know about you, but the open source big data platform has a huge support community and hundreds have adopted it, if not thousands of companies, have deployed Hadoop. The article argues otherwise, citing that a recent Gartner survey found that only 26 percent of the corporate world is actively using it.
One of the biggest roadblocks for Hadoop is that it is designed for specialist to tinker with and it is not an enterprise tool. That might change when Microsoft releases its new SQL Server 2016. With the new server, Microsoft will add Polybase that bridges Hadoop to the server. Microsoft is still the most popular OS for enterprise systems and when this upgrade becomes available Hadoop will be a more viable enterprise option.
What is the counterpoint?
“It’s also a counterpoint to the interpretation of Gartner’s survey that says Hadoop is somehow languishing. What’s languishing is the Enterprise’s willingness to invest in a new, premium skill set, and the low productivity involved in working with Hadoop through its motley crew of command-line shells and scripting languages. A good data engine should work behind the scenes and under the covers, not in the spotlight.”
So once more enterprise systems need to be updated, which is comparable to how Hadoop needs to be augmented with add-on features to make it more accessible, such as mature analytics tools, DBMS abstraction layers and Hadoop-as-a-Service cloud offerings.
Whitney Grace, May 25, 2015
Sponsored by ArnoldIT.com, publisher of the CyberOSINT monograph
Navy Cloud Encounters a Storm Front
May 19, 2015
I read “Slow Progress Forces navy to Change Strategies for Cloud, Data Centers.” I have high regard for US Navy technical professionals. ONION router technology and miniature swarm drones have been based on some Navy research.
The write up troubled me. Here’s the first passage I noted this statement:
Culturally, we have to make this shift from a mistaken belief that all our data has to be near us and somewhere where I can do and hug the server, instead of someplace where I don’t know in the cloud. This is a big shift for many within the department. It’s not going to be an easy transition.”
Like most nations’ military forces resources are available in the form of personnel, machines, and money. Staffing also refreshes on a cadence different from some other government entities and many commercial organizations. There are not too many 70 year old nuclear submarine commanders.
The issue about the shift to cloud computing suggests that more than technical hurdles prevent enterprise and mission critical applications from moving to the cloud. I noted this paragraph as well:
While the Navy is open to using commercial or public clouds, the Marine Corps is going its own way. Several Marine Corps IT executives seemed signal that the organization will follow closely to what the Navy is doing, but put their own twist on the initiative. One often talked about example of this is the Marines decision to not move to the Joint Regional Security Stacks (JRSS) that is part of the Joint Information Environment (JIE) until at least version 2 comes online in 2017. Marine Corps CIO Gen. Kevin Nally said the decision not use the initial versions of JRSS is because Marine Corps’ current security set up is better and cheaper than version 1 or 1.5.
In interpreted the milspeak to mean, “We are doing the cloud but we are focusing on a private cloud, not the public Amazon thing.”
Will enterprise search vendors who emphasize their cloud solution advise their customers about cloud options? Search marketers often tell the prospect many things, and I assume explaining the different approaches to clouds and aggregation will be part of the sales presentation.
Stephen E Arnold, May 19, 2015
Cloud Adoption Is Like a Lead Balloon
May 8, 2015
According to Datamation’s article, “Deflating The Cloud BI Hype Balloon” the mad, widespread adoption of enterprise cloud computing is deflating like helium out of a balloon. While the metaphor is apt for any flash pan fad, it also should be remembered that Facebook and email were considered passing trends. It could be said that when their “newness” wore off they would sink faster than a lead balloon, if we want to continue with the balloon metaphor. If you are a fan of Mythbusters, however, you know that lead balloons, in fact, do float.
What the article and we are aiming here is that like the Mythbusters’ lead balloon, cloud adoption can be troublesome but it will work or float in the end. Datamation points out that the urgency for immediate adoption has faded as security risks and integration with proprietary systems become apparent.
Howard Dresner wrote a report called “Cloud Computing And Business Intelligence” that explain his observations on enterprise cloud demand. Dresner says that making legacy systems adaptable to the cloud will be a continuous challenge, but he stresses that some data does not belong in cloud, while some data needs to be floating about. The challenge is making the perfect hybrid system.
He makes the same apt observation about the lead balloon:
“Dresner, who was a Gartner fellow and has 34 years in the IT industry, takes a longer-term perspective about the integration challenges. “We have to solve the same problems we solved on premise,” he explains, and then adds that these problems “won’t persist forever in the enterprise, but they will take a while to solve.”
In other words, it takes time to assemble, but the lead balloon will keep floating around until the next big thing to replace the cloud. Maybe it will be direct data downloads into the head.
Whitney Grace, May 8, 2015
Sponsored by ArnoldIT.com, publisher of the CyberOSINT monograph
RichRelevance Promises Complete Omnichannel Personalization
May 7, 2015
The article on MarketWatch titled RichRelevance Extends Its Partner Ecosystem to Support True Omnichannel Personalization predicts the consequences of San Francisco-based company RichRelevance’s recent announcement that they will be amping up partner support in order to improve the continuity of the customer experience across “web, mobile, call center and store.” The article explains what is meant by omnichannel personalization and why it is so important,
“Personalization has emerged as the most important strategic imperative for global businesses,” said Eduardo Sanchez, CEO of RichRelevance. “Our partner ecosystem provides our customers with a unique resource to support the implementation of different components of the Relevance Cloud in their business, as well as customize personalization according to the highly specific demands of their own businesses and consumer base.” Gartner predicts that 89% of companies plan to compete primarily on the basis of the customer experience by 2016…”
The Relevance Cloud is available for Richrelevance partners and includes such core capabilities as Pre-built personalization apps for recommendations and search, the Open Innovation Platform for Build, and Relevance in Store for the reported 90% of sales that occur in-store. The announcement ensures that the collaboration Richrelevance emphasizes with its partners will really range all areas of customer engagement.
Chelsea Kerwin, May 7, 2014
Sponsored by ArnoldIT.com, publisher of the CyberOSINT monograph
EnterpriseJungle Launches SAP-Based Enterprise Search System
May 4, 2015
A new enterprise search system startup is leveraging the SAP HANA Cloud Platform, we learn from “EnterpriseJungle Tames Enterprise Search” at SAP’s News Center. The company states that their goal is to make collaboration easier and more effective with a feature they’re calling “deep people search.” Writer Susn Galer cites EnterpriseJungle Principal James Sinclair when she tells us:
“Using advanced algorithms to analyze data from internal and external sources, including SAP Jam, SuccessFactors, wikis, and LinkedIn, the applications help companies understand the make-up of its workforce and connect people quickly….
“Who Can Help Me is a pre-populated search tool allowing employees to find internal experts by skills, location, project requirements and other criteria which companies can also configure, if needed. The Enterprise Q&A tool lets employees enter any text into the search bar, and find experts internally or outside company walls. Most companies use the prepackaged EnterpriseJungle solutions as is for Human Resources (HR), recruitment, sales and other departments. However, Sinclair said companies can easily modify search queries to meet any organization’s unique needs.”
EnterpriseJungle users manage their company’s data through SAP’s Lumira dashboard. Galer shares Sinclair’s example of one company in Germany, which used EnterpriseJungle to match employees to appropriate new positions when it made a whopping 3,000 jobs obsolete. Though the software is now designed primarily for HR and data-management departments, Sinclair hopes the collaboration tool will permeate the entire enterprise.
Cynthia Murrell, May 4, 2015
Sponsored by ArnoldIT.com, publisher of the CyberOSINT monograph
Smart Software in the Cloud
May 3, 2015
If you have a need for analytics in the cloud, you may want to review the list of vendors in “10+ Cloud Machine Learning Platforms.” The list, assembled by a mid tier consulting firm, is eclectic. Amazon, Google, IBM Watson, and Microsoft are listed. Also included are services from Wise and BigML. The services are described with one major omission: The degree of technical expertise required. I assume that when one wants to “do” a machine learning project, the requisite statistical and programming skills are at hand. The challenge to the customer of these services may be significant.
Stephen E Arnold, May 3, 2015
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