RichRelevance Promises Complete Omnichannel Personalization

May 7, 2015

The article on MarketWatch titled RichRelevance Extends Its Partner Ecosystem to Support True Omnichannel Personalization predicts the consequences of San Francisco-based company RichRelevance’s recent announcement that they will be amping up partner support in order to improve the continuity of the customer experience across “web, mobile, call center and store.” The article explains what is meant by omnichannel personalization and why it is so important,

“Personalization has emerged as the most important strategic imperative for global businesses,” said Eduardo Sanchez, CEO of RichRelevance. “Our partner ecosystem provides our customers with a unique resource to support the implementation of different components of the Relevance Cloud in their business, as well as customize personalization according to the highly specific demands of their own businesses and consumer base.” Gartner predicts that 89% of companies plan to compete primarily on the basis of the customer experience by 2016…”

The Relevance Cloud is available for Richrelevance partners and includes such core capabilities as Pre-built personalization apps for recommendations and search, the Open Innovation Platform for Build, and Relevance in Store for the reported 90% of sales that occur in-store. The announcement ensures that the collaboration Richrelevance emphasizes with its partners will really range all areas of customer engagement.

Chelsea Kerwin, May 7, 2014

Sponsored by ArnoldIT.com, publisher of the CyberOSINT monograph

EnterpriseJungle Launches SAP-Based Enterprise Search System

May 4, 2015

A new enterprise search system startup is leveraging the SAP HANA Cloud Platform, we learn from “EnterpriseJungle Tames Enterprise Search” at SAP’s News Center. The company states that their goal is to make collaboration easier and more effective with a feature they’re calling “deep people search.” Writer Susn Galer cites EnterpriseJungle Principal James Sinclair when she tells us:

“Using advanced algorithms to analyze data from internal and external sources, including SAP Jam, SuccessFactors, wikis, and LinkedIn, the applications help companies understand the make-up of its workforce and connect people quickly….

Who Can Help Me is a pre-populated search tool allowing employees to find internal experts by skills, location, project requirements and other criteria which companies can also configure, if needed. The Enterprise Q&A tool lets employees enter any text into the search bar, and find experts internally or outside company walls. Most companies use the prepackaged EnterpriseJungle solutions as is for Human Resources (HR), recruitment, sales and other departments. However, Sinclair said companies can easily modify search queries to meet any organization’s unique needs.”

EnterpriseJungle users manage their company’s data through SAP’s Lumira dashboard. Galer shares Sinclair’s example of one company in Germany, which used EnterpriseJungle to match employees to appropriate new positions when it made a whopping 3,000 jobs obsolete. Though the software is now designed primarily for HR and data-management departments, Sinclair hopes the collaboration tool will permeate the entire enterprise.

Cynthia Murrell, May 4, 2015

Sponsored by ArnoldIT.com, publisher of the CyberOSINT monograph

 

Smart Software in the Cloud

May 3, 2015

If you have a need for analytics in the cloud, you may want to review the list of vendors in “10+ Cloud Machine Learning Platforms.” The list, assembled by a mid tier consulting firm, is eclectic. Amazon, Google, IBM Watson, and Microsoft are listed. Also included are services from Wise and BigML. The services are described with one major omission: The degree of technical expertise required. I assume that when one wants to “do” a machine learning project, the requisite statistical and programming skills are at hand. The challenge to the customer of these services may be significant.

Stephen E Arnold, May 3, 2015

Amazon: The Digital Cost Cutting Quest

April 30, 2015

Nope, Amazon is not playing games. With its cloud services getting some love, the company wants to wallow in affection. I read “Amazon Pays $20M-$50M for ClusterK, the Startup That Can Run Apps on AWS at 10% of the Regular Price.” Who knows if the 10 percent figure is fudge.

Who cares?

I believe that Amazon’s cloud competitors will perk up. Hewlett Packard, IBM, and Microsoft have big cloud plans. Microsoft advertises a cloud that endures tough weather. Okay.

But the issue is cost. Microsoft gives stuff away. HP does the mitosis thing. IBM pumps out PR for Watson authored cookbooks AND quantum computing chips.

Amazon, on the other hand, continues to push for the undisputed crown as the digital Wal-Mart. My hunch is that price competition may be more important than the cloud prices its competitors are offering. Perception is important. Do you want lower costs or free Word, two HPs, and one collection of IBM financial reports. I go with lower costs.

Stephen E Arnold, April 30, 2015

Cerebrant Discovery Platform from Content Analyst

April 29, 2015

A new content analysis platform boasts the ability to find “non-obvious” relationships within unstructured data, we learn from a write-up hosted at PRWeb, “Content Analyst Announces Cerebrant, a Revolutionary SaaS Discovery Platform to Provide Rapid Insight into Big Content.” The press release explains what makes Cerebrant special:

“Users can identify and select disparate collections of public and premium unstructured content such as scientific research papers, industry reports, syndicated research, news, Wikipedia and other internal and external repositories.

“Unlike alternative solutions, Cerebrant is not dependent upon Boolean search strings, exhaustive taxonomies, or word libraries since it leverages the power of the company’s proprietary Latent Semantic Indexing (LSI)-based learning engine. Users simply take a selection of text ranging from a short phrase, sentence, paragraph, or entire document and Cerebrant identifies and ranks the most conceptually related documents, articles and terms across the selected content sets ranging from tens of thousands to millions of text items.”

We’re told that Cerebrant is based on the company’s prominent CAAT machine learning engine. The write-up also notes that the platform is cloud-based, making it easy to implement and use. Content Analyst launched in 2004, and is based in Reston, Virginia, near Washington, DC. They also happen to be hiring, in case anyone here is interested.

Cynthia Murrell, April 29, 2015

Sponsored by ArnoldIT.com, publisher of the CyberOSINT monograph

 

EnterpriseJungle Launches SAP-Based Enterprise Search System

April 27, 2015

A new enterprise search system startup is leveraging the SAP HANA Cloud Platform, we learn from “EnterpriseJungle Tames Enterprise Search” at SAP’s News Center. The company states that their goal is to make collaboration easier and more effective with a feature they’re calling “deep people search.” Writer Susn Galer cites EnterpriseJungle Principal James Sinclair when she tells us:

“Using advanced algorithms to analyze data from internal and external sources, including SAP Jam, SuccessFactors, wikis, and LinkedIn, the applications help companies understand the make-up of its workforce and connect people quickly….

Who Can Help Me is a pre-populated search tool allowing employees to find internal experts by skills, location, project requirements and other criteria which companies can also configure, if needed. The Enterprise Q&A tool lets employees enter any text into the search bar, and find experts internally or outside company walls. Most companies use the prepackaged EnterpriseJungle solutions as is for Human Resources (HR), recruitment, sales and other departments. However, Sinclair said companies can easily modify search queries to meet any organization’s unique needs.”

EnterpriseJungle users manage their company’s data through SAP’s Lumira dashboard. Galer shares Sinclair’s example of one company in Germany, which used EnterpriseJungle to match employees to appropriate new positions when it made a whopping 3,000 jobs obsolete. Though the software is now designed primarily for HR and data-management departments, Sinclair hopes the collaboration tool will permeate the entire enterprise.

Cynthia Murrell, April 27, 2015

Sponsored by ArnoldIT.com, publisher of the CyberOSINT monograph

The Enterprise is a Jungle Search

April 16, 2015

The word collaboration has become one of those corporate power words like “synergy” and “KISS method.”  Many people groan inwardly at new ways to “collaborate,” because it usually means another tool they have to learn and will fall out of use in under a year.  With the myriad of ways to collaborate digitally, getting any actual collaborating done is difficult.  The SAP News blog says enterprise collaboration might be getting a little easier in the article, “EnterpriseJungle Tames Enterprise Search.”

EnterpriseJungle created an application with the SAP Hana Cloud Platform to help companies connect quickly find and connect with experts within or outside their company.  The Principal at EnterpriseJungle states that a company’s people search is vital tool to locate and harness information.

“ ‘Large companies are desperate to get a handle on understanding and accessing the expertise available to them at any given moment,’ said Sinclair. ‘Our solutions help companies solve fundamental questions like how do we find the people who are fantastic at what they do, but only known to their closest core group of co-workers? And, how do we easily bring their knowledge and expertise to the front line with minimal extra work? If we can help get information to employees that need it, we’re fundamentally making their lives easier, and making the company’s life easier.’ “

After a description of how EnterpriseJungle’s works and its usefulness for companies, it makes a claim to offer Google-like search results.  While it might be a people search tool, the application is capable of much more.  It can help people locate experts, track down skill sets, and even improve IT relations.

EnterpriseJungle is hitting on a vital tool for companies.  People search has a severe need for improvement and this might be the start of a new enterprise niche market.

Whitney Grace, April 16, 2015
Stephen E Arnold, Publisher of CyberOSINT at www.xenky.com

Mobile Office 365 Usage on the Rise

April 16, 2015

A recent study by harmon.ie has found that Mobile Office 365 is growing quickly among its users. Mobile is a huge consideration for all software companies, and now the data is proving that mobile is the go-to for even heavy-hitting work and enterprise applications. Read more in the AppsTechNews article, “The state of mobile Office 365 usage in the workplace – and what it means for SharePoint.”

The article begins with the research:

“24% of harmon.ie mobile users are now using mobile Office 365 in the cloud, compared to 18% six months ago. Not surprisingly, the most popular activity conducted by business users on mobile devices was online and offline document access, according to 81% of the vote. 7% most frequently use their mobile devices to add a SharePoint site, while 4% prefer to favourite documents for later offline access.”

Retrieval is still proven to be the most common mobile function, as devices are still not designed well for efficient input. To keep up with future developments regarding mobile use in the enterprise, stay tuned to ArnoldIT.com. Stephen E. Arnold has made a career out of following all things search, and his SharePoint feed is an accessible place to stay tuned in to the latest SharePoint developments.

Emily Rae Aldridge, April 16, 2015

Stephen E Arnold, Publisher of CyberOSINT at www.xenky.com

Oracle is Rocking COLLABORATE

April 15, 2015

News is already sprouting about the COLLABORATE 15: Technology and Applications Forum for the Oracle Community, Oracle’s biggest conference of the year.  BusinessWire tells us that Oracle CEO Mark Hurd and Chief Information Officer and Senior VP Mark Sunday will be keynote speakers, says “Oracle Applications Users Group Announces Oracle’s Key Role at COLLABORATE 15.”

Hurd and Sunday will be delivering key insights into Oracle and the industry at their scheduled talks:

“On Tuesday, Sunday discusses the need to keep a leadership edge in digital transformation, with a special focus on IT leadership in the cloud. Sunday will build upon his keynote from two years ago, giving attendees better insight into adopting a sound cloud strategy in order to ensure greater success.  On Wednesday, Hurd shares his insights on how Oracle continues to drive innovation and protect customer investments with applications and technology. Oracle remains the leading organization in the cloud, and Hurd’s discussion focuses on how to modernize businesses in order to thrive in this space.”

Oracle is really amping up the offerings at this year’s conference.  They will host the Oracle User Experience Usability Lab, Oracle Proactive Support Sessions, Oracle Product Roadmap Session, and more to give attendees the chance to have direct talks with Oracle experts to learn about strategies, functionality, products, and new resources to improve their experience and usage.  Attendees will also be able to take accreditation tests for key product areas.

COLLABORATE, like many conferences, offers attendees the chance to network with Oracle experts, get professional feedback, and meet others in their field.  Oracle is very involved in this conference and is dedicated to putting its staff and products at the service of its users.

Whitney Grace, April 15, 2015

Stephen E Arnold, Publisher of CyberOSINT at www.xenky.com

New UltraSearch Version Available for Free Download

April 1, 2015

Anyone who has researched alternatives to Window’s built-in Desktop Search has probably read about the freeware program UltraSearch. Now, MajorGeeks.com offers a free download of the latest version, UltrasearchPortable 2.0.3. The description specifies:

“UltraSearch finds files and folders on local NTFS drives and provides the results in just a few seconds.UltraSearch does not maintain an index which is stored on your hard disk, but achieves its speed by working directly on the Master File Table (MFT) of the NTFS partitions. UltraSearch even identifies NTFShardlinks. Simply enter a file name or a pattern like *.exe and see the first results while you are still typing. In addition, UltraSearch supports regular expressions. Additional information like file size and file dates (last changes, last access and file creation) will be shown for all listed files. Naturally, the Explorer context menu is available inside UltraSearch. UltraSearch enables you to exclude folders, files or file types from searches via an exclude filter. The search results can be sorted according to different criteria, printed or exported as text, RTF, HTML, CSV, and Excel file.”

UltraSearch can be started from within a Windows Explorer directory. It also allows users to store the 100 most recently used search patterns for later reference, and includes an autocomplete function and pattern suggestions.

Keep in mind, though, that UltraSearch is not your only Windows Desktop Search alternative. Some others include Sow Soft’s Effective File SearchGaviri Pocket Search,Snowbird, ,FileSearchEXSuper Finder XTLocate32Search Everything, and Launchy. There’s plenty to check out for the comparative shopper.

Cynthia Murrell, April 1, 2015

Stephen E Arnold, Publisher of CyberOSINT at www.xenky.com

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