October 28, 2015
I read “IBM Case manager Provides Tailored Content Management.” For those of you not keeping track of IBM’s product line, may I share with you that IBM Case Manager is a wrapper perched on top of FileNet?
In 2006, yep, nine short years ago, IBM purchased FileNet for $1.6 billion. I stumbled literally upon FileNet when I was doing some work for one of the financial outfits who once found me mildly amusing. FileNet was founded in 1982. The company scanned checks and other documents, stored the images on optical discs, and made the contents searchable—sort of.
The hardware was pure 1982: Big machines, big scanners, and lots of humans doing tasks. Over time, FileNet updated its human dependent system to become more automated. FileNet was a proprietary set up and required lots of engineers, programmers, and specialists to set up the system and keep it humming along at 2 am when most back office operations were performed in the 1980s.
FileNet is still available. But IBM has created applications which are designed to make the system more saleable in today’s market. The IBM Case Manager includes FileNet and workflow, collaboration, and compliance tools. You can now run FileNet from a mobile device. When I first stubbed my toe on a giant scanning system, folks were using nifty green screens. Progress.
The 1980s are gone. IBM now delivers a case manager. Keep in mind, gentle reader, that case management is a solution keenly desired by many in law enforcement and certain intelligence disciplines. The US government continues to search for a case management system that meets its various units’ requirements. I would suggest that some of the products available as commercial off the shelf software do not do the job. But let’s focus on what the article reveals about IBM Case Manager.
The article points out that IBM Case Manager includes these components:
- A unified interface. Always good for a busy user.
- A data capture and parsing module.
- Information life cycle tools. The idea is that one can comply with Federal regulations and make darned sure information has a “kill on” date.
- A content manager which “provides features for capture, workflow, collaboration, and compliance on both mobile and desktop [devices].”
- SoftLayer which makes IBM Case Manager a cloud application. But licensees can install the system on premises or use a hybrid approach which can be exciting for engineers and investigators.
But the big news in the article is contained in this passage, which I circled in dollar bill green:
Analytics, which is a set of packages that includes IBM Watson, which can glean insight from business content, present that insight in the right context, and identify patterns and trends.
I did not know that IBM Case Management included Watson. My understanding was that Watson was the new IBM; therefore, Watson includes IBM Case Management.
Perhaps this is a minor point, but since we are dealing with technology from the 1980s, open source code, and wrappers which add a range of user experience features, I think getting the horse and cart lined up correctly can be helpful at times.
Another remarkable revelation in the article is that IBM Case Manager is for “enterprise of all sizes.” There you go. The local Harrod’s Creek, Kentucky, car wash and grocery can use IBM Case Management with Watson to help the proprietors deal with their information demands.
May I suggest that FileNet, regardless of its name, is appropriate for outfits like banks, hospitals, and meaty government agencies.
I also learned:
IBM Case Manager can be used to monitor social media sites to get a reading on public sentiment on a given subject or brand. Case Manager can also provide collaboration with social media platforms.
I have updated my Watson files and noted that IBM Case Manager includes Watson or is it the other way around?
Stephen E Arnold, October 28, 2015
August 13, 2015
There is a lot of excitement about the future of SharePoint. Microsoft wants to capitalize on the good buzz but in their excitement the timeline has gotten skewed. It seems that the most recent change is in their favor, however. CMS Wire covers the story in their article, “Cancel Your Plans: SharePoint 2016 Beta is (Almost) Here.”
The author begins:
“For the past couple of years, we IT pros really haven’t known what our place in the world was going to be with SharePoint. But I feel like in the past couple of months I’ve seen the future. At least for me, as an IT pro, part of that future is identity. So you’re going to be hearing a lot more about that from me. But also the reason you’re going to be hearing about a lot of that is because next month — August — we’re going to get our first public beta of SharePoint 2016.”
The beta release will come earlier than projected. Lots of updates will come fast and frequently once the release is available, making it difficult to stay ahead of the curve. In order to sort through the chaos, stay tuned to ArnoldIT.com, a website carefully curated by Stephen E. Arnold. His SharePoint feed is a great way to stay in touch with the latest news, without being overwhelmed by the unnecessary details.
Emily Rae Aldridge, August 13, 2015
July 30, 2015
Office 365 has been a bit contentious within the community. While Microsoft touts it as a solution that gives users more of the social and mobile components they were wishing for, it has not been widely adopted. IT Web gives some reasons to consider the upgrade in its article, “Why You Should Migrate SharePoint to Office 365.”
The article says:
“Although SharePoint as a technology has matured a great deal over the years, I still see many businesses struggling with issues related to on-premises SharePoint, says Simon Hepburn, director of bSOLVe . . . You may be thinking: ‘Are things really that different using SharePoint on Office 365?’ Office 365 is constantly evolving and as I will explain, this evolution brings with it opportunities that your business should seriously consider exploring.’”
Of course the irony is that with the new SharePoint 2016 upgrade, Microsoft is giving users a promise to stand behind on-premise installations, but they are continuing to integrate and promote the Office 365 components. Only time and feedback will dictate the continued direction of the enterprise solution. In the meantime, stay tuned to Stephen E. Arnold and his Web service, ArnoldIT.com. Arnold is a longtime leader in search and his dedicated SharePoint feed is a one-stop-shop for all the latest news, tips, and tricks.
Emily Rae Aldridge, July 30, 2015
July 23, 2015
The idea of industrial strength notifications is understood in some mission critical entities. For most folks who focus on marketing hyperbole, the notion of an alert is a Twitter message or a real news release.
Blackberry, confused and baffled Blackberry, has realized that commercial alerts can be a good business. According to “Blackberry to Buy Crisis Alerts Firm AtHoc,”
AtHoc’s communications software is essentially a messaging alerts system, but for entities that need to exchange potentially sensitive and critical information between devices, organizations and people when other forms of communication may be unavailable. The software supports a variety of devices and platforms, including iOS, Android, PCs and Macs.
At Hoc has interesting technology. There is the alert function. The company also features filtering and scheduling activities and a number of content processing functions.
I like At Hoc. I assume the sale will not significant alter the At Hoc products and services. But, hey, it is Blackberry.
Stephen E Arnold, July 23, 2015
June 11, 2015
Sometimes hailed as Pinterest for the enterprise, Microsoft Delve is a combination of search, social, and machine learning, which produces an information hub of sorts. Delve is also becoming a test subject, as enterprise experts decide whether such offerings intrude into users’ workflow, or enhance productivity. Read more in the Search Content Management article, “Microsoft Delve May Drive Demand for Office365.”
The article summarizes the issue:
“As Microsoft advances further in its mobile-first, cloud-first strategy, new offerings such as Microsoft Delve are piquing companies’ curiosity but also raising eyebrows. Many companies will have to gauge whether services like Delve can enhance worker productivity or run the risk of being overly intrusive.”
As SharePoint unveils more about its SharePoint Server 2016, more will become known about how it functions along with all of its parts, including Delve. It will be up to the users to determine how efficient the new offerings will be, and whether they help or hinder a regular workflow. Until the latest versions become available for public release, stay tuned to ArnoldIT.com for the latest news regarding SharePoint and how it may affect your organization. Stephen E. Arnold is a longtime leader in search and his work on SharePoint is a great go-to resource for users and managers alike.
Emily Rae Aldridge, June 11, 2015
June 1, 2015
The Soviet Union was known for its propaganda, and Russia under Vladimir Putin seems to have brought the art into the digital age. The Guardian gives us the inside scoop in, “Salutin’ Putin: Inside a Russian Troll House.” Journalists spoke to two writers who were formerly among the hundreds working at the nondescript headquarters of Russia’s “troll army” in St Petersburg. There, writers are tasked with lauding Putin and lambasting the evils of the West in posts and comment sections on a wide variety of websites. Though the organization cannot be directly tied to the Kremlin, it’s reported the entity does not pay any taxes and does not register its employees. It does, however, seem to have grown heartily in the two years since Russia went (back) into the Ukraine.
It is said that working conditions at the “troll house” involve 12-hour shifts, a dreary environment, strict rules, and low pay, though that sounds no different from conditions in many jobs around the world. Workers describe writing a certain number of “ordinary posts” about things like music, travel, or dating advice; writers are responsible for coming up with those topics themselves. Interspersed with such bland content, however, they write pieces asserting political perspectives assigned to them each morning. Editors check carefully to make sure the stories are on point.
I’d recommend reading through the whole article, but this is the section that struck me most:
“‘I would go home at the end of the day and see all the same news items on the television news. It was obvious that the decisions were coming from somewhere,’ said Marat. Many people have accused Russian television of ramping up propaganda over the past 18 months in its coverage of Ukraine, so much so that the EU even put Dmitry Kiselev, an opinionated television host and director of a major news agency, on its sanctions list.
“After two months of working in the troll agency, Marat began to feel he was losing his sanity, and decided he had to leave. From the snatched conversations over coffee, he noted that the office was split roughly 50/50 between people who genuinely believed in what they were doing, and those who thought it was stupid but wanted the money. Occasionally, he would notice people changing on the job.
“‘Of course, if every day you are feeding on hate, it eats away at your soul. You start really believing in it. You have to be strong to stay clean when you spend your whole day submerged in dirt,’ he said.”
Sounds like some people I know who always have a certain U.S. news channel blasting away in the background. Writer Shaun Walker is unsure whether the site they found in St Petersburg is the only location for this activity, or whether there are other hubs throughout Russia. The effectiveness of such propaganda on Russian citizens, however, seems clear to Russian journalist Andrei Soshnikov (quoted in the article), especially with the older, less tech-savvy set. As disheartening as these revelations are, they should not be surprising.
Cynthia Murrell, June 1, 2015
April 15, 2015
News is already sprouting about the COLLABORATE 15: Technology and Applications Forum for the Oracle Community, Oracle’s biggest conference of the year. BusinessWire tells us that Oracle CEO Mark Hurd and Chief Information Officer and Senior VP Mark Sunday will be keynote speakers, says “Oracle Applications Users Group Announces Oracle’s Key Role at COLLABORATE 15.”
Hurd and Sunday will be delivering key insights into Oracle and the industry at their scheduled talks:
“On Tuesday, Sunday discusses the need to keep a leadership edge in digital transformation, with a special focus on IT leadership in the cloud. Sunday will build upon his keynote from two years ago, giving attendees better insight into adopting a sound cloud strategy in order to ensure greater success. On Wednesday, Hurd shares his insights on how Oracle continues to drive innovation and protect customer investments with applications and technology. Oracle remains the leading organization in the cloud, and Hurd’s discussion focuses on how to modernize businesses in order to thrive in this space.”
Oracle is really amping up the offerings at this year’s conference. They will host the Oracle User Experience Usability Lab, Oracle Proactive Support Sessions, Oracle Product Roadmap Session, and more to give attendees the chance to have direct talks with Oracle experts to learn about strategies, functionality, products, and new resources to improve their experience and usage. Attendees will also be able to take accreditation tests for key product areas.
COLLABORATE, like many conferences, offers attendees the chance to network with Oracle experts, get professional feedback, and meet others in their field. Oracle is very involved in this conference and is dedicated to putting its staff and products at the service of its users.
Whitney Grace, April 15, 2015
Stephen E Arnold, Publisher of CyberOSINT at www.xenky.com
August 27, 2012
This week the IntelTrax advanced intelligence blog published some innovative articles regarding the state of analytics solutions and the various industries that they are permeating.
“Analytics Providers on Roll with Online Marketing” discusses how data analytics is slowly but surely breaking into the online marketing industry through partnerships that offer customers online marketing analytics.
“The platform includes a daily website audit, competitive position and gap analysis, website analysis, keyword analysis, link analysis, conversion analysis, benchmark tracking and ROI tracking, and project management. The software tracks Key Performance Indicators that go far beyond search engine rankings. It measures brand engagement, pages bringing traffic, page view per visit, new visits, time on site, bounce rate, goal conversions, ecommerce transactions and revenue and lead generation.”
Another industry that is starting to rely as heavily on data mining as rock mining is the field of geology. “Big Data Teams with Geologists to Mine the Earth” discusses how there is a new tool that speeds up the process of data mining and exploration for geologists.
The article details:
“GDD’s Field Data Integrator combines best-of-breed technologies for collecting, managing and analyzing data more rapidly. The end-to-end solution enables geologists to collect samples in shorter time frames, and then quickly analyze large volumes sample data for complex scenarios such as such as project timings, cash flows and profitability with greater sensitivity levels….GDD’s Field Data Integrator automatically synchronizes sample data from various field instruments, GPS, and cameras onto a ‘tough’ tablet using Bluetooth. Geologists enter notes directly onto the tablet using on-screen or wireless keyboards, enabling all data on samples to be collected automatically into a single source. The tablet then automatically synchronizes with a master database running Vectorwise whenever in mobile range, saving geologists time in manual data entry.”
The Financial industry is also being highly impacted by data analytics, according to “Cloud Makes Financial Analysis Easier.” The post discusses a new cloud based data visualization system called Adaptive Discovery. Adaptive Planning, the creator of the new product, claims that it has an intuitive visual interface that will appeal to business managers, allowing them to more easily access, analyze, and explore key financial and operational data.
The article states:
“Adaptive Discovery, the visual discovery application within the Adaptive Planning suite of performance management solutions, allows companies of all sizes to quickly and easily understand and take action upon their companywide data. Business users can easily compile, display and explore data from multiple systems and lines of business with highly visual, interactive dashboards and scorecards. The application presents data in ways that managers can easily grasp, so they are able to make better day-to-day decisions. Adaptive Discovery delivers an exciting new level of capability and interactivity that is far superior to both static data in spreadsheets and the limited reporting options available in existing enterprise applications.”
While Adaptive Discovery is one solution that improves data mining, there are also other affordable data analytics solutions on the market. Digital Reasoning has a long standing reputation of bringing data analytics to a variety of industries, including the financial world.
Jasmine Ashton, August 27, 2012
December 14, 2011
December 13, 2011
Last week I was able to interview Gilles Andre, the chief executive officer, of PolySpot late in November and then last week. Mr. Andre joined PolySpot in June 2010. Prior to this, Gilles was co-founder and CEO of Augure, a company engaged in e-reputation management and services. Mr. Andre was also the founder of Leonard’s Logic suite in 1997 (software editor of Genio ETL). Acquired by Hummingbird in 1999. Mr. Andre is board member at Talend, recognized market leader in open source middleware solutions.
PolySpot is a provider of open search solutions. The company offers a robust and innovative architecture which supports search-centric applications accessible from any device connected to a client’s network.
I was interested in Mr. Andre’s view of PolySpot. The search and content processing sector is in transition, and the role of open source solutions continues to gain traction. He told me:
PolySpot’s agile framework, its use of open source technology like Lucene, and a focus on putting information in the business work flow. Olivier Lefassy, David Fischer – our CTO – and I had designed some interesting ideas, and I was eager to fine tune these elements into a business model that would propel PolySpot over the hurdles which cause many enterprise information solutions to fail.
With open source making in roads at IBM and other major technology providers, I asked about Mr. Andre’s involvement in the “communities” which play an important role in the sector. He told me:
When I was board member at Talend, a very successful French initiative in the ETL [extract, transform, load] segment from inception in 2006 to December 2010, I came to understand the potential of open source software. PolySpot gives me a chance to leverage my knowledge about fast growth, high potential companies, open source software, and the “big data” opportunity around us. I think you can say that data management and information are woven throughout my business fabric.
The PolySpot approach boasts a robust framework. I asked what PolySpot has constructed around Lucene, the open source search system:
We build the connectors I mentioned before and a connector software development kit. We engineered out proprietary transformation and enrichment platform (that’s the Sense Builder components) which adds intelligence to raw information. We also developed a very innovative end to end administration console enabling to design and maintain search applications with no particular technical skill, this eases Lucene and Solr configuration but also amplifies the search functionalities provided by Solr. Last, we have added display modules, information views, and graphical user interfaces. These can easily be customized. To make it brief, PolySpot delivers the first end-to-end packaged search infrastructure over Lucene and SOLR core technologies.
After seeing several demonstrations of client deployments, I was impressed with the PolySpot technology. To learn more about PolySpot’s solutions and technical approach, navigate to www.polyspot.com. The full text of the interview with Mr. Andre is located in the ArnoldIT’s series Search Wizards Speak at this link.
Stephen E Arnold, December 13, 2011