Microsoft Azure Price Cuts? Maybe More Bad News for Search Vendors
September 26, 2014
The race for commodity pricing in cloud computing is underway. I read an article, which I assume is semi-accurate, called “Microsoft Azure Sees Big Price Reductions: Competition Is Good.” “Good” is a often a relative term.
For those looking for low cost cloud computing that delivers Azure functions, lower prices mean that Amazon- and Google-type prices may be too high.
For a vendor trying to pitch an information retrieval system to a Microsoft centric outfit, the falling prices may mean that Azure Search is not just good enough. It is a deal. The only systems that can be less expensive are those one downloads from an open source repository or one that a hard worker codes herself.
The write up states:
Microsoft has announced, in a blog post, that it will be slashing the cost of some of its Azure cloud services from October 1st….customers buying through Enterprise agreements will enjoy even lower prices. The rate card currently shows 63 services being reduced by up to about 40%.
For enterprise search vendors chasing SharePoint licensees with promises of better, faster, and cheaper—the move by Microsoft is likely to be of interest.
I anticipate that search vendors will scramble even harder than ever. Furthermore, I look forward to even more outrageous assertions about the value of content processing. As an example, check out this set of assertions about an open source based system that has been scrambling for purchase on the sales mountain for six or seven years.
Stephen E Arnold, September 26, 2014
Launching and Scaling Elasticsearch
August 21, 2014
Elasticsearch is widely hailed as an alternative to SharePoint or many of the other open source alternatives, but it is not without its problems. Ben Hundley from StackSearch offers his input on the software in his QBox article, “Thoughts on Launching and Scaling Elasticsearch.”
Hundley begins:
“Qbox is a dedicated hosting service for Elasticsearch. The project began internally to find a more economical solution to Amazon’s Cloudsearch, but it evolved as we became enamored by the flexibility and power of Elasticsearch. Nearly a year later, we’ve adopted the product as our main priority. Admittedly, our initial attempt took the wrong approach to scale. Our assumption was that scaling clusters for all customers could be handled in a generalized manner, and behind the scenes.”
Hundley walks through reader through several considerations that affect their own implementation: knowing your application’s needs, deciding on hardware, monitoring, tuning, and knowing when to scale. These are all decisions that must be made on the front-end, allowing for more effective customization. The upside of an open source solution like Elasticsearch is greater customization, control, and less rigidity. Of course for a small organization, that could also be the downside as time and staffing are more limited and an out-of-the-box solution like SharePoint is more likely to be chosen.
Emily Rae Aldridge, August 21, 2014
Sponsored by ArnoldIT.com, developer of Augmentext
Does Anything Matter Other Than the Interface?
August 7, 2014
I read what I thought was a remarkable public relations story. You will want to check the write up out for two reasons. First, it demonstrates how content marketing converts an assertion into what a company believes will generate business. And, second, it exemplifies how a fix can address complex issues in information access. You may, like Archimedes, exclaim, “I have found it.”
The title and subtitle of the “news” are:
My reaction was, “What?”
The guts of the NewLane “search discovery platform” is explained this way:
Eureka! was developed from the ground up as a platform to capture all the commonalities of what a search app is and allows for the easy customization of what a company’s search app specifically needs.
I am confused. I navigated to the company’s Web site and learned:
Eureka! empowers key users to configure and automatically generate business applications for fast answers to new question that they face every day. http://bit.ly/V0E8pI
The Web site explains:
Need a solution that provides a unified view of available information housed in multiple locations and formats? Finding it hard to sort among documents, intranet and wiki pages, and available reporting data? Create a tailored view of available information that can be grouped by source, information type or other factors. Now in a unified, organized view you can search for a project name and see results for related documents from multiple libraries, wiki pages from collaboration sites, and the profiles of project team members from your company’s people directory or social platform.
“Unified information access” is a buzzword used by Attivio and PolySpot, among other search vendors. The Eureka! approach seems to be an interface tool for “key users.”
Here’s the Eureka technology block diagram:
Notice that Eureka! has connectors to access the indexes in Solr, the Google Search Appliance, Google Site Search, and a relational database. The content that these indexing and search systems can access include Documentum, Microsoft SharePoint, OpenText LiveLink, IBM FileNet, files shares, databases (presumably NoSQL and XML data management systems as well), and content in “the cloud.”
For me the diagram makes clear that NewLane’s Eureka is an interface tool. A “key user” can create an interface to access content of interest to him or her. I think there are quite a few people who do not care where data come from or what academic nit picking went on to present information. The focus is on something a harried professional like an MBA who has to make a decision “now” needs some information.
Archimedes allegedly jumped from his bath, ran into the street, and shouted “Eureka.” He reacted, I learned from a lousy math teacher, that he had a mathematical insight about displacement. The teacher did not tell me that Archimedes was killed because he was working on a math problem and ignored a Roman soldier’s command to quit calculating. Image source: http://blocs.xtec.cat/sucdecocu/category/va-de-cientifics/
I find interfaces a bit like my wife’s questions about the color of paint to use for walls. She shows me antique ivory and then parchment. For me, both are white. But for her, the distinctions are really important. She knows nothing about paint chemistry, paint cost, and application time. She is into the superficial impact the color has for her. To me, the colors colors are indistinguishable. I want to know about durability, how many preparation steps the painter must go through between brands, and the cost of getting the room painted off white.
Interfaces for “key users” work like this in my experience. The integrity of the underlying data, the freshness of the indexes, the numerical recipes used to prioritize the information in a report are niggling details of zero interest to many system users. An answer—any answer—may be good enough.
Eureka! makes it easier to create interfaces. My view is that a layer on top of connectors, on top of indexing and content processing systems, on top of wildly diverse content is interesting. However, I see the interfaces as a type of paint. The walls look good but the underlying structure may be deeply flawed. The interface my wife uses for her walls does not address the fact that the wallboard has to be replaced BEFORE she paints again. When I explain this to her when she wants to repaint the garage walls, she says, “Why can’t we just paint it again?” I don’t know about you, but I usually roll over, particularly if it is a rental property.
Now what does the content marketing-like “news” story tell me about Eureka!
I found this statement yellow highlight worthy:
Seth Earley, CEO of Earley and Associates, describes the current global search environment this way, “What many executives don’t realize is that search tools and technologies have advanced but need to be adapted to the specific information needed by the enterprise and by different types of employees accomplishing their tasks. The key is context. Doing this across the enterprise quickly and efficiently is the Holy Grail. Developing new classes of cloud-based search applications are an essential component for achieving outstanding results.”
Yep, context is important. My hunch is that the context of the underlying information is more important. Mr. Earley, who sponsored an IDC study by an “expert” named Dave Schubmehl on what I call information saucisson, is an expert on the quasi academic “knowledge quotient” jargon. He, in this quote, seems to be talking about a person in shipping or a business development professional being able to use Eureka! to get the interface that puts needed information front and center. I think that shipping departments use dedicated systems who data typically does not find their way into enterprise information access systems. I also think that business development people use Google, whatever is close at hand, and enterprise tools if there is time. When time is short, concise reports can be helpful. But what if the data on which the reports are based are incorrect, stale, incomplete, or just wrong? Well, that is not a question germane to a person focused on the “Holy Grail.”
I also noted this statement from Paul Carney, president and founder of NewLane:
The full functionality of Eureka! enables understaffed and overworked IT departments to address the immediate search requirements as their companies navigate the choppy waters of lessening their dependence on enterprise and proprietary software installations while moving critical business applications to the Cloud. Our ability to work within all their existing systems and transparently find content that is being migrated to the Cloud is saving time, reducing costs and delivering immediate business value.
The point is similar to what Google has used to sell licenses for its Google Search Appliance. Traditional information technology departments can be disintermediated.
If you want to know more about FastLane, navigate to www.fastlane.com. Keep a bathrobe handy if you review the Web site relaxing in a pool or hot tube. Like Archimedes, you may have an insight and jump from the water and run through the streets to tell others about your insight.
Stephen E Arnold, August 7, 2014
Prepare for Double Life with Office 365
July 15, 2014
Microsoft is pushing all SharePoint clients toward Office 365 for obvious reasons. In fact, they announced discontinuing certain payment plans last month in an effort to consolidate some services. And while some organizations, particularly smaller ones, are hesitant for the transition, even early adopters are finding it is not completely seamless. The Register covers the story in their article, “Face Up to a Double Life with Hybrid Office 365.”
The author sums up the situation:
“The vision is of businesses using Office 365, running in Microsoft’s Global data centres, for collaborating, conferencing, messaging and calendaring . . . If you are migrating to Office 365 from on-premises you will need to set up a hybrid deployment to get your services migrated to the cloud. Once you have done that you can decommission your on-premises environment. But it often turns out that businesses with Exchange, SharePoint and Lync deployed on-premises will need to keep a small portion of that environment running.”
These are the sorts of hiccups that happen often with large implementations like SharePoint, especially SharePoint. Stephen E. Arnold has made his career out of following and analyzing all things search, including SharePoint. His Web service, ArnoldIT.com, is a one-stop-shop for all things search. Check out his SharePoint feed to stay on top of the latest news, tips, and tricks.
Emily Rae Aldridge, July 15, 2014
Pleading with Microsoft to Step Up Mobile Development
March 12, 2014
Mobile computing is not just the latest trend. It is here to stay, and users of all varieties are pleading with major platforms to offer more mobile functionality. SharePoint should be used to hearing the pleas of users in this arena, but Search Content Management offers a well-written request in their article, “Dear Microsoft: Step Up Mobile SharePoint Development.”
The article sums up the issue:
“Microsoft now stands at a crossroads, surrounded on all sides by able competitors and imprisoned somewhat between its behemoth server technology stack, the growing cloud and the critical need to reinvent the face of its applications. Microsoft has been dragged kicking and screaming into the mobile era. Now it needs to update SharePoint development to really embrace the mobile revolution.”
Stephen E. Arnold of ArnoldIT.com is a longtime expert in all things search. He knows that the future is mobile and gives a lot of attention to the growing movement. He has found that while mobile is a “want,” security and functionality are “needs” in the enterprise. So Microsoft’s challenge will be to give equal weight to these areas.
Emily Rae Aldridge, March 12, 2014
Fast Redefined: The 2008 Search Acquisition Does a 365
March 9, 2014
Figure skating, anyone? You can do a Salchow jump. The skater has some options. Falling is not one of them. The idea is to leap from one foot to another. The Axel jump tosses is some spinning; for example, a triple Axel is 3.5 revolutions. Want creativity? The skater can flip, bunny hop, and Mazurka.
But the ice has to be right. Skating requires a Zamboni. Search requires information retrieval that works.
One should not confuse a Zamboni with an ageing ice skater.
Fast Search & Transfer has just come back from an extended training period and is ready to perform. The founder may be retired after an unfavorable court decision. The Fast Search Linux and Unix customers have been blown off. But, according to Fortune CNN, Microsoft has made enterprise search better. Give the skater a three for that jump called Office 365.
Navigate to “Can Microsoft Make Enterprise Search Better?” The subtitle is ripe with promise: “Updates to its Office 365 suite show benefits from a 2008 acquisition.” There you go. Technology from the late 1990s, a withdrawal from Web search, a run at unseating Autonomy as the leading provider of enterprise content processing, and allegations of financial wrongdoing and you have a heck of base from which to “make enterprise search better.”
At one time, Fast Search offered an alternative to Google’s Web search system. The senior management of Fast Search decided to cede Web search to Google and pursue dominance in the enterprise search market. Well, how did that work out? The shift from the Web to the enterprise worked for a while, but the costs of customer support, sales, and implementation put the company in a bind. The result was a crash to the ice.
Microsoft bought the sliding Fast Search operation and embarked on a journey to make content in SharePoint findable. The effort was a boom to second tier search vendors who offered SharePoint licensees a search and retrieval system. Most of these vendors are all but unknown outside of the 150 million SharePoint license base. Others have added new jumps to their search routines and have skated to customer support and business intelligence.
Top ECM Tips of 2013
February 27, 2014
Although we are a couple of months into 2014, another “year in review” article is still not a bad idea. These provide a good overview of the best tips and tricks to emerge within a time frame. This particular article focuses on SharePoint and Search Content Management offers it up. Read more in, “The Top Enterprise Content Management System Tips of 2013.”
The article begins:
“With the release of the SharePoint 2013 platform . . . companies are considering migration to the new version for their enterprise content management system, but are also exploring SharePoint Online, the cloud-based version of SharePoint in Office 365. Many want the features available in the on-premises version but also the flexibility of SharePoint in the cloud . . . So it’s no surprise that some of the top ECM tips this year concern how to script in SharePoint 2013, new features in SharePoint 2013 and whether to migrate to on-premises SharePoint or whether to consider SharePoint Online.”
The piece then goes on to list the specific pieces of top learning content that can be found on Search Content Management. SharePoint users and managers might also be interested in the content on ArnoldIT.com. Stephen E. Arnold, the site’s mastermind, is a longtime leader in search. His frequent commentary on SharePoint highlights not only the shortcoming and flaws within the program, but more importantly how users are overcoming them.
Emily Rae Aldridge, February 27, 2014
Box Fills Hole for Mac Users
December 18, 2013
A number of good enterprise solutions are on the market. An organization usually decides between them based on their individual needs. For some, usage of iOS and Mac OS platforms means that SharePoint is not a viable option. CITE World expands on this idea in their article, “How Box is replacing SharePoint and custom software at Scripps Networks.”
The article explains:
“Now, people throughout the company ‘use it for exchanging everything,’ he said. ‘I use it the way I used to use SharePoint.’ Box ended up solving an additional problem for Scripps: Filling a hole that SharePoint left for Mac users. SharePoint isn’t very Mac friendly, Hurst said, which became an issue for the 35 percent of Scripps workers who are on Macs.”
Box is touted as user-friendly and enterprise ready. For those reasons, it may just give SharePoint a run for its money. Add to this the fact that Mac OS and iOS users are on the rise and Box has something that SharePoint can’t offer – agility between operating systems. Stephen E. Arnold of ArnoldIT covers the latest in SharePoint and enterprise search. He has recently and often said that SharePoint may be in trouble, and this type of stiff competition adds to that argument.
Emily Rae Aldridge, December 18, 2013
Sponsored by ArnoldIT.com, developer of Augmentext
Microsoft Business Intelligence Added
October 14, 2013
SharePoint 2013 has arrived with a bundle of additional add-ons and trinkets, so to speak. However, some may say that these small pieces are in many ways more impressive than SharePoint itself. TechRepublic covers the story in their article, “SharePoint 2013 Adds Better In-memory Analytics.”
“In its quest to never be outdone in the features wars, Microsoft has drifted into the habit of bundling its most impressive new capabilities as peripheral trinkets. But in the case of SharePoint 2013, they’ve set a new record for understatement. Yes, SharePoint 2013 is feature-rich almost to a fault, and yes, most of the new stuff is big-banner game-changing (Social computing! SharePoint-in-the-cloud!). But some of the most powerful items are geeky little widgets that barely get a mention on TechNet, and when it comes to SharePoint 2013, the In-Memory BI Engine tops the list.”
But while the business intelligence add-on might be noteworthy, many are saying that SharePoint 2013 is not. Most organizations still have to customize their way into efficiency, using multiple add-ons to compile a complete solution. Stephen E. Arnold, of ArnoldIT, is a longtime expert in search and a longstanding critic of SharePoint. In a recent article, Arnold finds that the latest version of SharePoint is structurally sound, but relatively ineffective, particularly for its search components. Microsoft continues to innovate, yet seems to keep missing the mark with basic features.
Emily Rae Aldridge, October 14, 2013
Dassault Reaches to Australia New Zealand
September 12, 2013
I have lost track of Dassault, a firm which acquired Exalead a few years ago. Exalead dropped off my radar with its cloud approach to 360 degree information access. I do get an annual request for me to listen without compensation to a “briefing” about the Exalead technology. I have severe webinar fatigue, and I have a tough time differentiating the marketing pitches from different search vendors. As I approach 70 years of age, the diagrams strike me as interchangeable. The terminology used reminds me of a cheerleading session. The PowerPoints are little more than placards saying, “Big Data, Analytics, NoSQL, CRM. Go Team.” The only thing missing from the briefings is a band and hard data about strong revenue and profits generated by the company’s must-have products.
Search is repositioning in an effort to avoid marginalization. Most of the go-to customers already have up to five enterprise search systems. My hunch is that most large organizations are unaware of the total number of “findability” and “business intelligence” systems in their organizations.
Vendors, recognizing a saturated market, have had to either sell out (Brainware, Endeca, Exalead, Fast Search & Transfer, ISYS Search, and Vivisimo) or jump from one buzzword to another in a quest for additional venture funding and revenue.
Cheerleading is show business. Image courtesy of the US Department of Defense at http://www.defense.gov/News/NewsArticle.aspx?ID=44522
I read “Firstservis Partners Dassault Systèmes to Push Big Data App.” The write up said:
The 3DEXPERIENCE platform brings structure, meaning and accessibility to data across the heterogeneous enterprise information cloud and combines the sophisticated search, access and reporting typically associated with databases with the speed, scalability and simplicity of the Web.
More interesting to me is the reason for this jump to Big Data. According to the write up:
“Their decision to re-platform their business on EXALEAD applications was then validated by Gartner’s 2013 Magic Quadrant Report where the brand was named as the most visionary of enterprise search vendors,” he [Firstservis director, Andrew Young] said.
What I find interesting is that an azure chip consulting firm opened the eyes of Dassault to what it could do with Exalead technology. Now Dassault bought Exalead in 2010 for about $160 million. After three years, a third party has guided a scientific company with 11,000 passionate people, 1790,000 customers, 3,500 (3,501 I suppose if I count Firstservis), and “long term strategy” (See http://www.3ds.com/about-3ds/).
With the pundits and poobahs hoarse from repetition of the “Big Data, Analytics, and CRM” cheer, I found the story interesting and indicative of the challenges those with “enterprise search systems” face.
Will the fans show up for the game? Image courtesy of NOAA at http://www.ngs.noaa.gov/GEOID/GSVS11/images/Longhorn_Stadium_Flippable_Seats.jpg
My hunch is that enterprise search remains a problem. The marketing issue becomes a communication problem. When a company cannot find information, enterprise search is the culprit. Most firms have quite a bit of search experience. Dissatisfaction among users is the norm. So a new positioning is required not just by Dassault but by most of the vendors who used to be in the search business.
-
- Subscribe to Beyond Search
Feature archive
News archive
-
