Microsoft Releases Service Pack 1
March 4, 2014
As with all software, updates and patches are inevitable and necessary. Microsoft subtly rolled out its first for the 2013 suite just this week. Read more in the Redmond Magazine article, “Microsoft Quietly Releases SP1 for Office 2013, Exchange 2013 and SharePoint 2013.”
The article says:
“Later, in a blog post today, Microsoft indicated that SP1 was released for Office 2013, Exchange 2013 and SharePoint 2013. SP1 for Office 2013 can be obtained from the Microsoft Download Center or the Windows Server Update Services catalog or it will get pushed down through Windows Update in ‘the next 30 days.’ Exchange 2013 SP1 and SharePoint 2013 SP1 can be accessed through the Microsoft Download Center.”
Stephen E. Arnold is a longtime leader in search a frequent contributor to SharePoint discussions. Through his information service, ArnoldIT.com, he gives a good perspective on all things search, including the good and bad of SharePoint. Perhaps Service Pack 1 will undo some of the “bad” that has gotten his attention.
Emily Rae Aldridge, March 4, 2014
Enterprise Content Management Tips
January 20, 2014
The release of SharePoint 2013 was the top headline in enterprise content management in 2013. But the release of a new product often creates more questions than it answers. For this reason, Search Content Management wrote the article, “The Top Enterprise Content Management System Tips of 2013.”
The article begins:
“It’s no surprise that some of the top ECM tips this year concern how to script in SharePoint 2013, new features in SharePoint 2013 and whether to migrate to on-premises SharePoint or whether to consider SharePoint Online. Check out SearchContentManagement’s top learning content on enterprise content management for 2013 below.”
Stephen E. Arnold, a longtime leader in enterprise search, is also the mastermind behind ArnoldIT.com. Topics like the new features of SharePoint 2013 and SharePoint on-premise versus SharePoint Online are issues he has also addressed this year. The verdict seems to be that while SharePoint is certainly the most dominant ECM system, it is also in need of the most customization to produce a product that aids productivity and increase efficiency.
Emily Rae Aldridge, January 20, 2014
Sponsored by ArnoldIT.com, developer of Augmentext
Project Hosts Offers Government Approved Cloud SaaS
October 15, 2013
Security is the primary concern for government agencies when it comes to software. And though Cloud services have really ramped up in recent years, some agencies that work with the government might be leery to use the Cloud for security reasons. However, a new offering by Project Hosts might change that. Read more in the latest article, “Project Hosts Offers SharePoint, CRM on Government-Approved Azure Cloud.”
The article begins:
“Hosting provider Project Hosts is making its software-as-a-service solutions (including Microsoft PPM, SharePoint and Dynamics CRM) available on a Windows Azure cloud infrastructure that meets the necessary security assessments required by US government offices and agencies. Last week, Microsoft announced that Windows Azure had been granted Provisional Authorization to Operate (P-ATO) from the Federal Risk and Authorization Management Program (FedRAMP) Joint Authorization Board (JAB).”
A variety of deployments for SharePoint is really essential for increased adoption throughout the enterprise. And while SharePoint continues to be the default solution for enterprise search, there are criticisms. Stephen E. Arnold, of ArnoldIT, is a longtime industry expert in search and a frequent critic of SharePoint. Arnold states that where SharePoint truly misses the mark most often, is in its most basic function, search. In a recent article, Arnold argues that SharePoint 2013 was found unsatisfactory in its basic functions when deployed by many organizations. Stay tuned for the latest SharePoint news and the best advice on how to use it successfully.
Emily Rae Aldridge, October 15, 2013
Microsoft Business Intelligence Added
October 14, 2013
SharePoint 2013 has arrived with a bundle of additional add-ons and trinkets, so to speak. However, some may say that these small pieces are in many ways more impressive than SharePoint itself. TechRepublic covers the story in their article, “SharePoint 2013 Adds Better In-memory Analytics.”
“In its quest to never be outdone in the features wars, Microsoft has drifted into the habit of bundling its most impressive new capabilities as peripheral trinkets. But in the case of SharePoint 2013, they’ve set a new record for understatement. Yes, SharePoint 2013 is feature-rich almost to a fault, and yes, most of the new stuff is big-banner game-changing (Social computing! SharePoint-in-the-cloud!). But some of the most powerful items are geeky little widgets that barely get a mention on TechNet, and when it comes to SharePoint 2013, the In-Memory BI Engine tops the list.”
But while the business intelligence add-on might be noteworthy, many are saying that SharePoint 2013 is not. Most organizations still have to customize their way into efficiency, using multiple add-ons to compile a complete solution. Stephen E. Arnold, of ArnoldIT, is a longtime expert in search and a longstanding critic of SharePoint. In a recent article, Arnold finds that the latest version of SharePoint is structurally sound, but relatively ineffective, particularly for its search components. Microsoft continues to innovate, yet seems to keep missing the mark with basic features.
Emily Rae Aldridge, October 14, 2013
Enterprise Search Climbing in Europe
May 15, 2013
Enterprise search is a must for American organizations, but new numbers show that enterprise search adoption is also on the rise for European organizations. Read more about the trend in the KM World piece, “Open Source, SharePoint, Big Data and User Experience Take Center Stage at Enterprise Search Europe.”
The author begins:
“Search has been steadily climbing up the attention ladder in many European organizations in recent years, according to Martin White, Conference Chair of Enterprise Search Europe which takes place in London on May 15-16. He identifies a number of reasons for this, ranging from a recognition of the power of open source search applications, the enhanced search functionality in SharePoint 2013, the fact that Big Data initiatives are causing organizations to look at wider issues of information discovery, and the need to improve user experience.”
The author goes on to explore the trend of European organizations seeing search as a long-term investment, and rightly so. When taking this long-term view, organizations are best off with a strong solution that produces results now, but offers a scalable and sustainable future. LucidWorks is one option for these companies who are new to the enterprise search market. Their open source foundation of Apache Lucene/Solr ensures a safe and promising future.
Emily Rae Aldridge, May 15, 2013
Sponsored by ArnoldIT.com, developer of Beyond Search
The Cloud is the Focus of Microsoft Office and Server Products
November 8, 2012
Cloud service capabilities are a major emphasis in the suite of coming Microsoft products, including Office 2013, Exchange, Lync server products, and SharePoint. In “Microsoft’s Wave of Office, Server Product Releases Brings Flood of Questions,” Jonathan Hassell discusses the newest Microsoft release of products and poses some questions about what to expect.
Hassell has this to say on Cloud incorporation:
Dependency on the cloud should not shock you: Hopefully you have been paying attention to Microsoft’s conversations with you about being “all in” with the cloud. Just look at Office for a prime example: For the first time, Office licenses will be sold by subscription directly to consumers; they will download, install and manage it all from office.com.
He adds this about SharePoint changes:
By default, SharePoint 2013 runs newly created workflow services on Windows Azure, and you have to install the old Windows Workflow engine on SharePoint 2013 instances in order to run previously used workflows.
The author also warns that if your company has not embraced the cloud yet, you may want to get in the game because it is no doubt the dominating feature in the next wave. Hassell’s article is worth a look for some valid questions to pose your IT team as you ready for the changes.
If you’re weighing enterprise search applications for your existing SharePoint investments, you may also want to look up Mindbreeze. Fabasoft Mindbreeze Enterprise gains each employee two weeks per year through focused finding of data, a competitive business advantage and added bonus to employee satisfaction. With SharePoint connectors, the Mindbreeze solution seamlessly integrates into your system and gives users the ability to be well informed, quickly and efficiently.
Philip West, November 8, 2012
Sponsored by ArnoldIT.com, developer of Augmentext.
Microsoft Mastery Becoming Harder to Find
October 16, 2012
It is often said that the power of a solution and its ease of use are conversely proportional. If a solution is powerful, it will no doubt be very difficult to master, or vice versa. The rule holds very true for SharePoint. Even as SharePoint 2013 is unveiled, highly trained developers are being warned that additional training will be needed. The Redmond Channel Partner covers the issue in, “Office 365, SharePoint and SQL Server: Our Experts Weigh In.”
The author states:
Meanwhile, as the flagship Microsoft database and collaboration platforms become more entrenched, provisioning and managing them have become more complex. The new capabilities and use cases of Windows Server — combined with the new requirements of SQL Server and SharePoint — require organizations to offer extensive new skill sets.
So how is a small or medium size organization supposed to cope with the growing demands? Fabasoft Mindbreeze offers an entire suite of solutions for the enterprise, all designed to be intuitive and powerful, even for an end-user who is not a highly skilled developer. Fabasoft Mindbreeze Enterprise is a small third-party solution that adds quality, usability, and style to the enterprise seamlessly. Read more to see if the solution can optimize your organization’s intranet.
Emily Rae Aldridge, October 16, 2012
Sponsored by ArnoldIT.com, developer of Augmentext.
Increase Company Productivity with Streamlined Project Management
August 15, 2012
Tim Cermak discusses project management for the upcoming SharePoint release in his CMSWire.com post, “Project Management Today: How SharePoint 2013 Can Help.” Cermak explains some of today’s challenges with workflow:
Companies today face the challenge of determining what is happening both within their organization and externally in their marketplace. Information such as who is working on what and the progress of directives is fundamental and yet it is often elusive. The only way for companies to improve their business is to know what is happening, who is doing the work and what the outcome really is. People need to easily be able to collaborate on jobs and with colleagues, communicate with many people, and easily report the facts.
The author shares tips for all departments in an organization to work as a team to become a more successful company. To help drive your employees to increased productivity and collaboration, consider adding a comprehensive third party solution. Mindbreeze offers a lean suite of products that can add rich value to your workflow processes. Look to gain each employee two weeks per year through focused finding of data (IDC Studies) with Fabasoft Mindbreeze Enterprise. Read more at http://www.mindbreeze.com/.
Philip West, August 15, 2012
Sponsored by ArnoldIT.com, developer of Augmentext
You Do Not Search. You Insight.
April 12, 2017
I am delighted, thrilled. I read “Coveo, Microsoft, Sinequa Lead Insight Engine Market.” What a transformation is captured in what looks to me like a content marketing write up. Key word search morphs into “insight.” For folks who do not follow the history of enterprise search with the fanaticism of those involved in baseball statistics, the use of the word “insight” to describe locating a document is irrelevant. Do you search or insight?
For me, hunkered down in rural Kentucky, with my monitors flickering in the intellectual darkness of Kentucky, the use of the word “insight” is a linguistic singularity. Maybe not on the scale of an earthquake in Italy or a banker leaping from his apartment to the Manhattan asphalt, but a historical moment nevertheless.
Let me recap some of my perceptions of the three companies mentioned in the headline to this tsunami of jargon in the Datanami story:
- Coveo is a company which developed a search and retrieval system focused on Windows. With some marketing magic, the company explained keyword search as customer support, then Big data, and now this new thing, “insight”. For those who track vendor history, the roots of Coveo reach back to a consumer interface which was designed to make search easy. Remember Copernic. Yep, Coveo has been around a long while.
- Sinequa also was a search vendor. Like Exalead and Polyspot and other French search vendors, the company wanted manage data, provide federation, and enable workflows. After a president change and some executive shuffling, Sinequa emerged as a Big Data outfit with a core competency in analytics. Quite a change. How similar is Sinequa to enterprise search? Pretty similar.
- Microsoft. I enjoyed the “saved by the bell” deal in 2008 which delivered the “work in progress” Fast Search & Transfer enterprise search system to Redmond. Fast Search was one of the first search vendors to combine fast-flying jargon with a bit of sales magic. Despite the financial meltdown and an investigation of the Fast Search financials, Microsoft ponied up $1.2 billion and reinvented SharePoint search. Well, not exactly reinvented, but SharePoint is a giant hairball of content management, collaboration, business “intelligence” and, of course, search. Here’s a user friendly chart to help you grasp SharePoint search.
Flash forward to this Datanami article and what do I learn? Here’s a paragraph I noted with a smiley face and an exclamation point:
Among the areas where natural language processing is making inroads is so-called “insight engines” that are projected to account for half of analytic queries by 2019. Indeed, enterprise search is being supplanted by voice and automated voice commands, according to Gartner Inc. The market analyst released it latest “Magic Quadrant” rankings in late March that include a trio of “market leaders” along with a growing list of challengers that includes established vendors moving into the nascent market along with a batch of dedicated startups.
There you go. A trio like ZZTop with number one hits? Hardly. A consulting firm’s “magic” plucks these three companies from a chicken farm and gives each a blue ribbon. Even though we have chickens in our backyard, I cannot tell one from another. Subjectivity, not objectivity, applies to picking good chickens, and it seems to be what New York consulting firms do too.
Are the “scores” for the objective evaluations based on company revenue? No.
Return on investment? No.
Patents? No.
IRR? No. No. No.
Number of flagship customers like Amazon, Apple, and Google type companies? No.
The ranking is based on “vision.” And another key factor is “the ability to execute its “strategy.” There you go. A vision is what I want to help me make my way through Kabul. I need a strategy beyond stay alive.
What would I do if I have to index content in an enterprise? My answer may surprise you. I would take out my check book and license these systems.
- Palantir Technologies or Centrifuge Systems
- Bitext’s Deep Linguistic Analysis platform
- Recorded Future.
With these three systems I would have:
- The ability to locate an entity, concept, event, or document
- The capability to process content in more than 40 languages, perform subject verb object parsing and entity extraction in near real time
- Point-and-click predictive analytics
- Point-and-click visualization for financial, business, and military warfighting actions
- Numerous programming hooks for integrating other nifty things that I need to achieve an objective such as IBM’s Cybertap capability.
Why is there a logical and factual disconnect between what I would do to deliver real world, high value outputs to my employees and what the New York-Datanami folks recommend?
Well, “disconnect” may not be the right word. Have some search vendors and third party experts embraced the concept of “fake news” or embraced the know how explained in Propaganda, Father Ellul’s important book? Is the idea something along the lines of “we just say anything and people will believe our software will work this way”?
Many vendors stick reasonably close to the factual performance of their software and systems. Let me highlight three examples.
First, Darktrace, a company crafted by Dr. Michael Lynch, is a stickler for explaining what the smart software does. In a recent exchange with Darktrace, I learned that Darktrace’s senior staff bristle when a descriptive write up strays from the actual, verified technical functions of the software system. Anyone who has worked with Dr. Lynch and his senior managers knows that these people can be very persuasive. But when it comes to Darktrace, it is “facts R us”, thank you.
Second, Recorded Future takes a similar hard stand when explaining what the Recorded Future system can and cannot do. Anyone who suggests that Recorded Future predictive analytics can identify the winner of the Kentucky Derby a day before the race will be disabused of that notion by Recorded Future’s engineers. Accuracy is the name of the game at Recorded Future, but accuracy relates to the use of numerical recipes to identify likely events and assign a probability to some events. Even though the company deals with statistical probabilities, adding marketing spice to the predictive system’s capabilities is a no-go zone.
Third, Bitext, the company that offers a Deep Linguistics Analysis platform to improve the performance of a range of artificial intelligence functions, is anchored in facts. On a recent trip to Spain, we interviewed a number of the senior developers at this company and learned that Bitext software works. Furthermore, the professionals are enthusiastic about working for this linguistics-centric outfit because it avoid marketing hyperbole. “Our system works,” said one computational linguist. This person added, “We do magic with computational linguistics and deep linguistic analysis.” I like that—magic. Oh, Bitext does sales too with the likes of Porsche, Volkswagen, and the world’s leading vendor of mobile systems and services, among others. And from Madrid, Spain, no less. And without marketing hyperbole.
Why then are companies based on keyword indexing with a sprinkle of semantics and basic math repositioning themselves by chasing each new spun sugar-encrusted trend?
I have given a tiny bit of thought to this question.
In my monograph “The New Landscape of Search” I made the point that search had become devalued, a free download in open source repositories, and a utility like cat or dir. Most enterprise search systems have failed to deliver results painted in Technicolor in sales presentations and marketing collateral.
Today, if I want search and retrieval, I just use Lucene. In fact, Lucene is more than good enough; it is comparable to most proprietary enterprise search systems. If I need support, I can ring up Elastic or one of many vendors eager to gild the open source lily.
The extreme value and reliability of open source search and retrieval software has, in my opinion, gutted the market for proprietary search and retrieval software. The financial follies of Fast Search & Transfer reminded some investors of the costly failures of Convera, Delphes, Entopia, among others I documented on my Xenky.com site at this link.
Recently most of the news I see on my coal fired computer in Harrod’s Creek about enterprise search has been about repositioning, not innovation. What’s up?
The answer seems to be that the myth cherished by was that enterprise search was the one, true way make sense of digital information. What many organizations learned was that good enough search does the basic blocking and tackling of finding a document but precious little else without massive infusions of time, effort, and resources.
But do enterprise search systems–no matter how many sparkly buzzwords–work? Not too many, no matter what publicly traded consulting firms tell me to believe.
Snake oil? I don’t know. I just know my own experience, and after 45 years of trying to make digital information findable, I avoid fast talkers with covered wagons adorned with slogans.
What happens when an enterprise search system is fed videos, podcasts, telephone intercepts, flows of GPS data, and a couple of proprietary file formats?
Answer: Not much.
The search system has to be equipped with extra cost connectors, assorted oddments, and shimware to deal with a recorded webinar and a companion deck of PowerPoint slides used by the corporate speaker.
What happens when the content stream includes email and documents in six, 12, or 24 different languages?
Answer: Mad scrambling until the proud licensee of an enterprise search system can locate a vendor able to support multiple language inputs. The real life needs of an enterprise are often different from what the proprietary enterprise search system can deal with.
That’s why I find the repositioning of enterprise search technology a bit like a clown with a sad face. The clown is no longer funny. The unconvincing efforts to become something else clash with the sad face, the red nose, and worn shoes still popular in Harrod’s Creek, Kentucky.
When it comes to enterprise search, my litmus test is simple: If a system is keyword centric, it isn’t going to work for some of the real world applications I have encountered.
Oh, and don’t believe me, please.
Find a US special operations professional who relies on Palantir Gotham or IBM Analyst’s Notebook to determine a route through a hostile area. Ask whether a keyword search system or Palantir is more useful. Listen carefully to the answer.
No matter what keyword enthusiasts and quasi-slick New York consultants assert, enterprise search systems are not well suited for a great many real world applications. Heck, enterprise search often has trouble displaying documents which match the user’s query.
And why? Sluggish index updating, lousy indexing, wonky metadata, flawed set up, updates that kill a system, or interfaces that baffle users.
Personally I love to browse results lists. I like old fashioned high school type research too. I like to open documents and Easter egg hunt my way to a document that answers my question. But I am in the minority. Most users expect their finding systems to work without the query-read-click-scan-read-scan-read-scan Sisyphus-emulating slog.
Ah, you are thinking I have offered no court admissible evidence to support my argument, right? Well, just license a proprietary enterprise search system and let me know how your career is progressing. Remember when you look for a new job. You won’t search; you will insight.
Stephen E Arnold, April 12, 2017
The Progress and Obstacles for Microsoft Delve When It Comes to On-Premise Search
March 7, 2016
The article titled Microsoft Delve Faces Challenges in Enterprise Search Role on Search Content Management posits that Microsoft Delve could use some serious enhancements to ensure that it functions as well with on-premises data as it does with data from the cloud. Delve is an exciting step forward, an enterprise-wide search engine that relies on machine learning to deliver relevant results. The article even goes so far as to call it a “digital assistant” that can make decisions based on an analysis of previous requests and preferences. But there is a downside, and the article explains it,
“Microsoft Delve isn’t being used to its full potential. Deployed within the cloud-based Office 365 (O365) environment, it can monitor activity and retrieve information from SharePoint, OneDrive and Outlook in a single pass — and that’s pretty impressive. But few organizations have migrated their entire enterprise to O365, and a majority never will: Hybrid deployments and blending cloud systems with on-premises platforms are the norm… if an organization has mostly on-premises data, its search results will always be incomplete.”
With a new version of Delve in the works at Microsoft, the message has already been received. According to the article, the hybrid Delve will be the first on-premise product based on SharePoint Online. You can almost hear the content management specialists holding their breaths for an integrated cloud and on-premise architecture for search.
Chelsea Kerwin, March 7, 2016
Sponsored by ArnoldIT.com, publisher of the CyberOSINT monograph
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