VivoWare: Yet More Social Enterprise Search

September 17, 2008

Vivisimo told me that it was delivering social enterprise search. I poked around and decided that Vivisimo allowed a user to insert a customer tag (index term) into a document. Now VivoWare asserts that it is a social enterprise search system. You can read the VivoWare explanation here. The VSES (VivoWare Social Enterprise Search) system. The system combines search and social networking. VSES was developed in partnership with Venexus.

VivoWare is an ISP moving into search. The company says:

VivoWare, Inc. was incorporated in Raleigh, North Carolina. VivoWare is a Search Service Provider (SSP) that develops, integrates, and provides social enterprise search solutions. VivoWare’s unique search technology enables businesses and their employees find more relevant information.

VivoWare here explains that it can index and search information in content management systems, file systems and shares, Intranets, RSS feeds, and Web sites. The company’s system also searches image files, standard office documents, and XML. Information about the firm’s technology is here. I have not experimented with the system, but it looks like a federating system with collaboration and “social” functionality provided by Venexus. You can learn more about this company here.

VivoWare and Venexus are deep into the Microsoft mind set. Prices start at $2,500. Oh, when I searched for pricing, the site search engine returned a null set. You can locate pricing on the drop down menu on the site’s home page. I am delighted that one of my two or three readers alerted me to this company, but I have to take a pass on making a definitive statement about the VSES engine at this time.

What is interesting to me is that an Internet services provider is jumping into social search. I spoke with two ISPs in Kentucky and search did not resonate with them.

If you have experience with the VSES system, post a comment using the form at the foot of this article.

Stephen Arnold, September 10, 2008

Written by Stephen E. Arnold · Filed Under Business strategy, Microsoft, News, Search, Social, Technology

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Stephen E. Arnold monitors search, content processing, text mining and related topics from his high-tech nerve center in rural Kentucky. He tries to winnow the goose feathers from the giblets. He works with colleagues worldwide to make this Web log useful to those who want to go "beyond search". Contact him at sa [at] arnoldit.com. His Web site with additional information about search is arnoldit.com.