The Google CRM Grinch
December 21, 2008
I read Garett Rogers’ “Google Apps Adds Shared Contacts and a New Contact Manager” here. Mr. Rogers reported that Google boosted its Google Apps Premier service. Although not a NetSuite or a Salesforce.com, the GOOG is moving in that direction. For me the most interesting comment in the article was:
In addition to this new API, administrators can enable a new stand-alone contact manager feature that gives users access to their contacts outside of Gmail.
So what? Two points: a crafty Google wise developer can whip up a quasi Salesforce.com app without too many cartwheels. Second, Google makes nice to Salesforce.com and then comes back with a lump of coal for the company’s holiday gift. Tell me again that the Google is not serious about the enterprise. Oh, search is baked in and that puts more pressure on traditional enterprise search vendors. Tell me again that Google has not won the search wars. Just bring facts, not cheerleader skirts and jumpers. The Google seeps in and sucks up oxygen. The “starvation” takes time to become evident, but the air supply is being depleted.
Stephen Arnold, December 21, 2008
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2 Responses to “The Google CRM Grinch”
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Hi Arnold,
Merry X-Mass and all the best.
Just wanted to say hi! I have started reading your articles about a month ago… At first I must admit that I did not really like them… But as I read more and more, I changed my mind… You know your stuff man..
Keep up the good work!
Alex
Alex,
Well, I don’t like them. I post them to get traffic.
Stephen Arnold, December 25, 2008