Google Gunk
February 20, 2009
Lee Gomes (now writing for Forbes with a picture too) raised an interesting point about Google’s 411 service here. His story “Google Gives and Takes Away” said:
…Instead of getting the simple vanilla address and phone number I was looking for, my screen results were crowded with Web businesses of dubious utility, offering to help me, say, read reviews of the sought-after doctor written by people I didn’t know and had no particular reason to trust…
The point is that Google gunk gets in the way of the information the user wants. Mr. Gomes did not use the impolite word “gunk”. I do. Ads and clutter may be part of the deterioration of Google that I have started to notice.
Stephen Arnold, February 19, 2009
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