Glitch at Google Check Out

April 10, 2010

Short honk: Google may have some unhappy Check Out customers. The Register’s “Google Checkout Checks Out” reports some alleged issues. Yet another Google glitch? Not sure. For me the key passage in the article was:

“As far as I know unlike PayPal they have no technical support via the phone and we just have to hope someone is doing something. If it carries on today I shall remove Google Checkout as an option for payment until it’s fixed.”

I thought Google addressed some of its customer support issues after the Nexus One flap. Maybe not.

Stephen E Arnold, April 9, 2010

A freebie.

Written by Stephen E. Arnold · Filed Under Business strategy, Cloud computing, Google

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Stephen E. Arnold monitors search, content processing, text mining and related topics from his high-tech nerve center in rural Kentucky. He tries to winnow the goose feathers from the giblets. He works with colleagues worldwide to make this Web log useful to those who want to go "beyond search". Contact him at sa [at] arnoldit.com. His Web site with additional information about search is arnoldit.com.

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