Powwownow Dons Autonomy IDOL
September 15, 2011
A leader in the teleconferencing industry, Powwownow, announced they are using Autonomy’s TeamSite as a content management tool. The article, Powwownow Selects Autonomy’s Content Management Tool, on Content Software Management (CSM) explains how this move will prove beneficial to the young company.
A UK based company, only seven years old, Powwownow took conference calling to a whole new level when they erupted onto the market. Their premise is simple: provide people a teleconferencing service with no fees, no scheduling hassles, and local phone rates. Genius!
As their growth has expanded exponentially since their humble beginnings, their tech needs have grown. The search began for Web Content Management as the company’s needs demanded changes. The final decision to go with Autonomy’s TeamSite resulted because of these factors:
By removing the need for manual processes and ensuring a personalized online experience for its customers, TeamSite will enable Powwownow to increase its conversions and sales revenues, said Autonomy. ‘Autonomy’s technology was the only one that could address the main goals of our WCM initiative: drive customer conversion rates, empower our marketing team and reduce involvement of IT. As a 24/7 service, we could not afford any downtime, and Autonomy’s implementation was a success in this regard,’ (Powwownow IT Director) Maguire said.
Beyond Search likes Autonomy’s simple mission: make computers sort through the millions of data streaming into a company every day so that human’s can be left to perform higher level thinking tasks. It’s no surprise that they are doing quite well in their efforts to provide Information Risk Management, archiving, rich media management, Information Risk Management and many other much needed services.
Catherine Lamsfuss, September 15, 2011
Sponsored by Pandia.com, publishers of The New Landscape of Enterprise Search
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