Enterprise Search Needs More than Plug and Play
November 26, 2012
Today’s businesses are consistently looking for ways to improve enterprise management and overall operations, so it comes as no surprise that software marketing is targeting those needs. The unfortunate side effect of a good marketing plan can often be a product that does not live up to user expectations. FCW’s article “Does Your Enterprise Search Engine Stink? Here’s Why” reiterates how often times if new software seems too good to be true, it probably is.
Content processing, productivity tools and sorting options are just a few elements of enterprise software that should be evaluated before considering a change:
“Given the predisposition to think of search as pre-formatted to meet our needs, many IT managers and executives believe they can simply purchase, install and operate enterprise search software right out of the box. To a large extent, the leading search software vendors promote this plug-and-play mentality because it is a message customers want to hear. If you are familiar only with Web search as a personal tool, it makes sense to assume that a search engine for your business would operate the same way.”
When relevant results and increased efficiency are the primary concerns a friendly user interface is just an added bonus. Despite marketing hype, quality search requires more than plug and play attention. Full service solutions, expert tagging and feature rich search, such as that provided by Intrafind are a great start for enterprise search solutions.
Jennifer Shockley, November 26 2012
Sponsored by ArnoldIT.com, developer of Augmentext
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