The Journey Through Enterprise Search Benefits from a Reliable Roadmap
December 11, 2012
The KM World 2012 Enterprise Search Conference brought to light some interesting tips for success in the enterprise. It also provided an opportunity for Martin White, the Managing Director of Intranet Focus Ltd to promote the release of his new book, ‘Enterprise Search’, from which key points were made during the discussion for the future of enterprise search.
According to KMWorld’s conference review “12 Tips for Enterprise Search Success”, White outlined twelve critical success factors during the conference that will not only affect enterprise search now, but will continue to affect it in the future:
*Invest in a search support team.
*Get the best out of the current investment in search.
*Enterprise search is an approach and not a technology
*Set search within an information management context
*Content quality is essential for quality search
*Understand user requirements and monitor user satisfaction
*Search then browse then alert then search then alert.
*Provide location-independent search
*Undertake intelligent log analysis.*Search is a dialogue
*Procure value not functionality.
*Search is a journey
Enterprise search is indeed a journey… and for a pleasant trip one should always acquire a reliable road map in order to prevent getting lost or stuck in a detour. These 12 tips are a good place to vet enterprise solutions, partners, and approaches. Combining a dedicated, reliable vendor such as Intrafind can be a key component to blending these tips into a complete solution that excels in execution and gets companies where they want to go.
Jennifer Shockley, December 11, 2012
Sponsored by ArnoldIT.com, developer of Augmentext
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