Basic Search Tips for SharePoint
January 16, 2014
The article titled Not Getting The Search Results You’re Looking For In SharePoint? on Microsoft Office divulges tips to help users who are having trouble with SharePoint, the content management platform from Microsoft. The basic issues it mentions relate to too many or too few results. For those receiving too few results, tips include generalizing search terms and ensuring your settings aren’t blocking the results. For too many results, the article suggests using Advanced Search.
This is what the article suggests for no results regarding syntax use:
“If an error message tells you to make sure you’re using the proper syntax, the search system interprets your search as a KQL query, but finds that there’s something wrong with the syntax. Check that you’re using the right syntax, and particularly the right number of parentheses and double quotation marks. If you want to search for a phrase that contains a parenthesis or double quotation mark, make sure that you enclose the entire phrase… in double quotation marks.”
You can also consult the Keyword Query Language (KQL) Syntax Reference for querying in KQL. However, we have a hunch that this advice is not too useful if the content is not in the index or some other system level issue is a problem. Consider the article more of a basic troubleshoot guide, not a comprehensive directory.
Chelsea Kerwin, January 16, 2014
Sponsored by ArnoldIT.com, developer of Augmentext
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