SharePoint: Enterprise Search Which Will Never Ever Let You Lose Anything Again
May 30, 2015
Bold assertion. I read “Why Using Microsoft SharePoint Will Improve Your Business Performance with a Simple Search Feature.” Memorable for several reasons:
- SharePoint has “amazing search capabilities.” (I mistakenly understood that the “new” SharePoint search was not yet available. Oh, well, I am in Harrod’s Creek, not a “nice venue in London.” Search is better when viewed from a “nice venue” I assume.
- I will never lose anything again. I assume, perhaps incorrectly, that the “anything” refers to a document I created and either parked intentionally or had parked for me by Microsoft’s “amazing” SharePoint. I note that the statement is a categorical, and then often present logical challenges to someone who asks, “Really? What’s the evidence you have to back up this wild and frisky claim?”
- I note that I can type a word or phrase to “surface every relevant document across all of the sites I have access to.” The author adds, “It’s brilliant.” Okay, got it, but I don’t believe it based on observation, our own hands on experiences, and the weed pile of third party vendors who insist their software actually makes SharePoint usable. I would list them, but you probably have these outfits’ burned into your memory.
What is interesting is that the focus of the write up seems to be Microsoft Dynamics GP. It is mentioned a couple of time. There are also references to Delve, another Microsoft search system.
Frankly I am not sure if the cheerleading for “brilliant” search is credible. We have worked on projects in organizations where SharePoint is the “pluming.” In a conference call last week, the client, a relatively large outfit in the Fortune 100, reported these “issues” with SharePoint:
- Users cannot locate documents created within 24 hours and written to the designated SharePoint device
- Documents in a results list do not include the version of the document for which the user searches
- Images of purchase orders for a company issued with a unique code cannot be retrieved
- Queries take more time than a Google query to complete
- The information about employees with specific expertise is not complete; that is, there will be no data about education or certain projects
- Collaboration is flakey
- The system crashes.
I could work through the list, but the point is that SharePoint is big business for those who get a job to maintain it and, in theory, make it work. SharePoint is the fertile field in which third party vendors plant applications to improve on what Microsoft offers. There are integrators who have specialized skills and want SharePoint to remain the money tree plantation the consultants have come to call home.
In short, what can one believe about Microsoft search? Delve into that.
Stephen E Arnold, May 30, 2015
Stephen E Arnold, June 2, 2015
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